Sathya Agencies Complaints & Reviews

This is aravind from thiruvarur.I have been purchasing all my home appliances in your store.But this is the first time i'm facing the worst service.I have paid full amount for hitachi air conditioner on sunday, but still now i didnt get Ac connection.I'm not blaming Hitachi supplier, they are good in service, but the problem is worst customer service in thiruvarur at your branch.Please take it as my complaint and i need proper response for this complaint from your thiruvarur branch.
My no [protected]

On 2 weeks before I ordered AC in a expo they committed maximum delivery time of 4 days but after 2weeks over still they are not delivery, and contact person saying that I ask for delay they said you cancel and go very argent. Arumbakkam sathya agency very wost customer handling. Here after I don't prefer any one to sathya bcs of their wost responding

Hi team,

I ordered a panasonic microwave owen at chennai trade centre on 15. Apr-2017.
But still not delivered. I paid the amount fully...
It has been more than 12 days...
Initially customer support responded it will be delivered soon.. And said it will be delivered from arumbakkam.. But still not deliverd.
I tried customer care several times.. But every time it says our executive will atend u shortly.. But still no one called me... Pathetic. And poor service.
Kindly address and help this asap.

Hi,

I have booked panasonic led tv on 22nd april 2017 and have paid full amount. But till now i dont know what is the status of my booking.

Whenever i call the customer care there default respond would be "we will check and get back to you". But till now none of them given status of my tv.

Till now no respond from anyone and there is no proper respond from the customer care as well.

Very worst services from the sathya agencies which has never expected. Please let me know when i can get my tv?

I have booked my sony tv in expo. Medavakkam show room should deliver my product there is no responce from show room waste fellows are working in sathya. Here after i will newer prefer sathya here after. I have booked my product on 15.04.2017 till now they are not contacting me if i called also they are responding properly. What i have to do my name jayakumar-[protected]

We paid for 2 Carrier split Ac. On the date promised it never came. After much persuasion, they said they can supply one. When we complained to carrier, they supplied a used one (the installer asked whether we were using it before) and we had to repair it twice. They also promised a gift which they never delivered. But they kept on asking whether we received. Finally they asked us to come and collect it. My time and travelling would cost more.

Worst service by sathya agencies. I have booked my ac on the expo held by sathya at trade centre in chennai. When booking, they promised me that the unit will be delivered in 2 days after the expo but delivery to me after 4 days. Also the free installation they arranged totally sucks. Honestly i won't recommend someone to visit sathya agencies and buy.. They must learn how to retain the product

By,
MAHALINGAM.D
SUNNEWS(LEGAL & ILLEGAL DEPT.)
[protected]

I had a bad experience which i would like to share & also make a written
Record of the same to proceed further. Ithey assured to me gave a free gift. But still now he didnt gave the gift. But that showroom person no proper
Response. Person who attend the call said we don't know who has attended
The service and other executive said he will check and call us back, but
No response yet. Is this the way you guys track the record.
I need someone who should look in to this at the earliest.
Please reach me at [protected]

I have bought new godrge fridge on 9th april 2017 in sathya show room in tambaram by 12th april 2017 that came installation when the service person open the fridge it was damaged. So i said change the fridge he said i have to conduct sathya show room. I called them informed them the person on call said they will replace the fridge still now they didn't do no response from customer care

I m dr. Sanjay.. Government doctor..
Very sluggish and late delivery of onida ac..18 days from payment due to negligence of d staff.. While paying the advance they said the price includes stabiliser and installation fees.. While paying the advance at a stall in traid fair centre they gave me a slip mentioning it includes stabiliser.. Thn thy gave manual bill after getting the slip... Then i paid the whole amount thro check at the brach after few days.. Nw thy r claiming that stabiliser is not mentioned in the bill (Since thy told me it includes stabiliser i dint check the bill).. So i hav to buy on my own.. Thy r nt ready to clarify by checking the manual bill and slip thy gave and nt enquired the concered staff... Past one week i m calling the sales person yuvraj he is nt answering properly.. He wil tel tat i wil check and cal u.. He wil nt cal bac.. Thn i contacted the manager murugesan fr the past 2 days.. He is telling he is nt inchrge fr the sales persons words (Usually satya wil nt give stabiliser nu) very rude.. Manager asking me to contact the sales person again... Dono wat to do.. Bcos after 18 days i got ac.. Nw thy making me to round around fr stabiliser fr past one week... Pls help.. Atleat save other coustomers from irresponsible manger and staff.. Thank u.. My bill no..[protected]

I've bought Hitachi AC, symphony air cooler and Samsung washing machine on 14/4/17 in Salem branch. AC should be installed within 16/4/17. But still they didn't. I'm speaking with store manager, Hitachi dealer. Daily they wasting my time at least 2 hrs. Just now they promised that AC will be installed tomorrow 7.30am. If they didn't keep their promise, I'll return all the products I bought. Very worst response and worst service.

I booked for a Samsung fridge on 14.4.17 . While purchasing I was informed that the goods will be supplied with in 24 hrs. On 15.4.17 frequent enquiring about delivery I was not properly responded.I am not satisfied the service rendered. So I want to cancelle the booking. Details: Receipt no :[protected].
Remarks: RT34M34444UT+3CS- EQ:500 Order booked through BAJAJFINSEV. SU.VENKATESAN
Email: [protected]@gmail.com
D6/2 Adithya flats
Srirangam. Tiruchy 6

Sir, we bought a Voltas aircooler(50l vm- w50mw) at Satya agencies, west masi Street, Madurai on 08.04.17 and it's not working from 14.4.17. we are seeking for technical assistance from Sathya agencies but they are not responding. They are not attending phone calls and if we call repeatedly they give very lethargic irresponsible reply. We bought air cooler because of the summer heat and we can't bear the heat and we are very much disappointed by the customer service of Satya agencies. The customer care number also unresponsive. We expect a proper response from Satya agencies.

My name s.k. surendar [protected] We have purchased washing machine of IFB on 10th April, received product on next day night but the product was second hand piece which have already bought the same product by another customer on Jan month we have proof of that customer number date everything no proper response very worst showroom at Kolathur branch still not replaced the product postponed no responsible person in that showroom you have a good name but y this much worst showroom very bad to say this. Please take necessary action

Worst service by sathya agencies. I have booked my ac on the expo held by sathya at trade centre in chennai. When booking, they promised me that the unit will be delivered in 2 days after the expo but delivery to me after 4 days. Also the free installation they arranged totally sucks. Honestly i won't recommend someone to visit sathya agencies and buy.. They must learn how to retain the customers first.

Booked a godrej ac in chennai tradefare on 25th march 2017.. It should be delivered within 4days and not yet received. No response from the showroom person each day i should try more that 20 times to speak with them. Daily saying will deliver today but then no response. I have the proof of call not been picked. Getting delay during summer season is fine but lying and no proper communication is not gud.. Sathiya electronic thiruvanmur branch..

I have purchased an ac yesterday 1.04.2017 by seeing the advertisement in the thanthi newspaper about the offer price and gift items mentioned.

The gift item mentioned in the paper letter is butterfly combo kitchen set of worth 6350 rs. But i was awarded with a kitchen set brand namely pearl lady which will not even worth around 1000 rs i think. Why are you giving adds and providing us other materials rather than mentioned in the newsletter. I have even procured higher version of ac of worth 5000 higher than the mentioned models. I need proper feedback on this that what went wrong in the gift providing process, weather the branch is doing this sort of misuse or in all the branches the same thing happens. Also proper gift to be replaced to me for the provided offer.

Contact name: praveen kumar
Contact no:[protected]

I ordered Sony LED TV in Chennai trade center on Sunday 26th of this month. They promised that it will be delivered on 28th but its still not delivered. The billing branch is in kumanachavadi. I called them many times and they are not even asking for order details simply saying that it will take 2 days. This is really frustrating. I don't know why they took my order if you can't deliver it on time. My delivery address is tiruvallur. I'll cancel this order if they don't deliver it today.

I purchase AC in Coimbatore 100 ft sathya agencies.The stabilizer has not worked properly. I called to the customer care and told about the issue. Today i directly went to the shop for the same issue. I told all the issue with the manger, but he never listen my words.I told this is my 2 nd time replacing the stabilizer and i am not satisfied with this so i will pay the extra amount apart from the sakthi stabilizer and i need of the V-Gaurd Double booster. He argued with me and he is telling like we will give the same brand and with same invoice include all the warranty. After 15 mins arguments he checked the invoice bill and telling like this is complementary offer(Sakthi stabilizer) RS.10 worth that too added in invoice and not able to replace with new one.The Manger is such a irrelevant person to this position and shouting with me and the executive.He put the warranty card in the table and telling to the executive like customer is make tension and repeating the same.After 20 mins i deiced that no use of talking with the manager and i brought the same new sakthi stabilizer.Choose the shop before getting the products.

Only thing to the manager is to selling the products.At the time of purchase telling false statement and only intention to achieve the targets.

I purchased Preethi mixie steel supreme on 04/03/2017 from sathya agencies pondicherry, but the new item didnt work well as some damaged piece they given us. I took it to sathya agencies pondicherry. While asking about the information the people who are in that branch told me that they cant do anything if the mixie is not functioning. Am very much disheartened as they used filthy languages and scolded me in public for asking justice to what i need a proper response at that moment. Am very much saddened by the way they treated a customer . Sathya agencies in Pondicherry is very worse.