Sathya Agencies Complaints & Reviews

When i purchase samsung 1.5ton inverter ac promoter speak with me mr.Raja he says so many things if any problem call me sir i'll clear the problem but he's not attend my phone calls but he one day calling to me at one mobile number
[protected] at sathya agency
I'll asking to mr.Raja i need to explanation for monthly emi because it's very high amount bring to me he's explained extended warranty insurance added at your emi i'll immediately asking to mr.Raja pleas cancel the additional warranty insurance he told me no problem sir i'll cancelled the extended warranty insurance suddenly i'll asking to mr.Raja it's possible to refund my money from previous emi he told yes sir definitely it's a refundable next time i'll calling but he's not pick my phone calls today 18/12/16 12.15am i'll calling to sathya agency contact number suddenly one male employee why calling me this time i'll asking to him mr.Raja when i call he's not pick my phone calls so i'll call this time he's suddenly asking to me if you tomorrow will come to sathya agency i'll kill you asking to me(Kolai miratal)

Sir/madam

I was a great believer that sony has the best quality in terms of led tv & other electrical items and therefore i purchased sony bravia model klv-32w562d and serial no.4014798 on[protected], purchase invoice receipt no. Cud1-16 /[protected] from sathya agencies pvt. Ltd., cuddalore.

The warranty card is not placed in the pack with the tv when the shop people opened it. When we enquired about card, they said that sony company itself is not palced with the pack and told that we will get the card with in 3 days from the sony company. But after passing 6days we didnot receive it. Again we enquired from sathya agencies pvt. Ltd., cuddalore, it is said within 7 more days we will get the warranty card. I'm verymuch disappointed, this is the 1st time i've ever had an issue with a sony product. Please help me toget the warranty card at the earliest.

Otherwise we planned to return the product to the seller.

Aroul

I bought ac onida from sathya agency tuticorin branch. i felt like it consumes more electricity bcz last month i paid 3200 wher i paid 250 b4 buying ac. so i booked a complaint .but, booked complaint is ac "consuming more electricity" but they sent a techinician for ac service which is not matching. anyway, i let him to do service . they mean service is "open the indoor door and remove filter then remove dust from filter which i have already done 5 times since i bought ac. " only for this two minute work, why they should send technician from 65 km away. when i asked him to clean inside surrounding that green colour coil that techinician refused beacause it is payable not free service.
i request sathya better not to send techinician for this kind of work and dont spend ur time and money . this u can solve through phone if only filter cleaning is what u mean as free service. this filter cleaning work small 1st standard school going kids can do . but according to u this is free service . u r making people laugh. communicated with this number about this issue[protected]sathya agency office)
i am from kayalpatnam
name is jafar
mbl is [protected]

Onida 50 inch android led TV :

the led light in the TV which receive the signal form remote is not working properly i.e the combination of red and blue light is not glow some times.so the TV some time not activate by the remote.according to this we have compliant to the sathya's show room they don't care about this .that said that they give the wireless speaker when we by the TV. but they didn't give that.

Dear sir,
I have purchased sony led from your branch at rajapalayam on 28th oct 2016 and invoice no is RPMI-16/[protected].Along with tv sony offered 8gb pendrive.you have no stock on same day and you were commited me to get pendrive within three days from the date of purchase but still you are saying that we have stock come on next week also you were collected Rs.14700/- but bill was 14691/- only then remain Rs.9/-where gone.
Kindly look into the matter and do the necessary action to correct the same and get pendrive ASAP.

Hi,
I have purchased new refrigerator (02-nov.2016) from sathya agencies at villivakkam branch.
The way of delivery the goods was unsafe condition & still service person from samsung for installation not been deputed.
I think sathiya is sales oriented agency, not taking care customer requirement.
They want sale the goods only. hereafter i am not interested any purchasing from sathiya...
I only called service for depute technician...

Best regards
R. balan

Dear team,

Thanks for support from sathya... recently i bought a led tv from sathya agencies at perungudi, chennai. today they called and informed me that a free offer is available for the tv we bought. they informed me that they are going to give home theater for lg tv (model lg 32lh604t).

I enquired them about the details via phone about the offer and they confirmed that the offer is for us and they asked to bring the bill along with me.

So i went home and took the bill and went to the shop (i. e., 30kms). after reaching there the same staff who spoke to me through phone told me that the offer is not for us and given a wrong information.

I didn't expect any offer but giving a wrong information and making me to travel so long makes me frustrated. after confirming twice then why should they say that it's a wrong information. please don't try to fool any customer's like this.

Please don't repeat this for anyone. unsatisfied today from your service.

This complain is regarding Sathya agency RS Puram branch Coimbatore. This company is very non responsive. They are delaying delivery due to lack of proper arrangements from their side. After receiving payment they are behaving with this.
Expecting delivery, one person has to wait taking leave from work, but the company is so inconsiderate. I will not recommend anyone to buy from this store again

Hi I have purchased samsung washing machine form Sathya Medavakkam branch 10 days back till now no one has come for demo even after so many follow up calls. 1st experience worst experience. Please dont give false statement.please dont make fool of the customers. Each and every person in the shop as well as technicians are giving false statement. Please stop this and dont spoil your goodwill. Please anyone take immediate action

Brought whirlpool fridge and philips led tv total bill of 40000. At chennai trade centre. Assured in 2 days delivery after long chase 9days i got my both products and almost 1month gone still no response for free gift products. You should not cheat customers if you not able to provide. So that we could brought from many stores. And no respect when i keep on calling your executive.

Wondering Still i'm waiting for the below product nearly one month.

I ordered Two product at 6th Aug 2016 in Sathya Agencies Chennai, Number of times Followed up with Sathya agencies Tambaram store contact
number ([protected] and [protected]) and even Followed with AO Simth Product Manager Solaiman and his ([protected]) still expecting delivering
and Right now loosing patience and mental agony.

My Receipt number 1556 and orderded date 06/08/2016.

Dear sir,
A Hitachi AC with model no RAC318HWDD has been purchased in your Kanchipuram branch addressed (Sathya Agencies No:523B, Gandhi road, Kanchipuram-631501) on[protected] with the bill number kpm1-16/[protected] .
It was clearly informed that there won’t be any fitting charges during our purchase and was promised to be fitted within 26th of this month.
Till now there is no response from the dealer and are adding additional charges for fitting.
Purchasing a product of such a huge amount and being irresponsible is making a bad impression on your agency.
Make sure it is fitted within a day with any cost as promised or else I’m forced to return the product being so irresponsible.

Kindly make sure no other customer faces such a problem.

Fraud showroom and selling demo piece to the customer. Worst service and cheating shop. All the employees are very worst in service and misbehaving with customer. I want cancel the product which I bought and want my money back.

First time they provided damaged TV, it cost 41, 500. When we are raising this issue very irresponsible staff.

DOP : 4th August 2016

Today we received replacement TV without seal and no packing. Its demo piece

Hi,

2 weeks back i have purchased 24 inch led tv from madipakkam branch and this is the first time i have purchased from sathya as it is an emerging organization and expected best services. But faced worst services from the sales as they were shown interest for big customers only.
Moreover, sales people talk in different languages with themselves and they don’t even care about the customers. It happens not only for...

I bought "AC Onida" just before two month from the great sathya tuticorin. installed with the help of me mostly of 90 %. technician came without proper tools just having dril machine and screw driver but not having the right size drill bit. finally used my own drill bit. technician had assembling knowledge but not having fixing knowledge. since it fixed, the indoor gives fluctuating flow of air almost inconsistent. indoor cool air makes loud noise like "while we are travelling in the bus opponent wind gives sound." made phone calls 4 times response was good "saying, will send technician" but not yet almost one week gone. this indicates they have toomuch of sales despite not giving good service. congratulations. go ahead sathya agencies.
my name is :jafar
mob :[protected]

Sir last Sunday I purchased onida 1.5 ton sprit ac in thiruvallur branch, she not informed stock not available and she gave display pics, and finally we used credit card and payed money.
We found in indoor unit sum scratches and dust..
Next day call back to ur show room and I asked this problem happened what can I do madam.
She telling why u call my office.
I don't know about ur product don't call me.we have sum work cuts my call, this is ur response for costumers in Sathya electronic.
I never seen this type of service. Very bad service provided in ur shop .
Before billing one talk after billing one talk . I never came again in ur shop.

I had purchase v guard water heater 15l from your outlet but heating was very poor and also taking too much time to produce very little amount of heat
The very heat cant sustain for even 15mins...
I had complained and the representative visit us but the complaint was not solved.still now there is no response from their side
Kindly solve this issue as soon as possible
Con.[protected]
Date of purchase.28.11.15.
kumbakonam branch

I had purchased onida ac un tirunelveli sathya agencies six month before. Im requesting for ac service by calling ur customer care number, no body responds. The customer service agent keep on saying he will contact me in 30 min but never called me. This is very disappointing and poor customer service i have come across.
Please take appropriate action for my complaint, for further details please call me on [protected]/[protected]

Regards,
Shahul hameed
Mohamed hassan

Ref no.Invoice no.: tuti-15/[protected].01.2016-14:15 hrs.

We have procured one whirlpool make refrigerator[fp 263 d-proton 163] model at m/s. Sathya agencies, chathiram bus stop, tuticorin on 27.01.2016 thro m/s. Bajaj finance and same was commissioned on 28.01.2016 by mr. Prakash, whirlpool engr.

With in six months 05.07.2016 that machine was not working, so we have informed to m/s. Whirlpool company on same day. But, their service engr arrived at my house on 07.07.2016, after he was checked and found that ref. Gas was empty due to leakage. He was prepared service report and he got[written] our feedback also but, report copy not given to us. He assured gas to be refilled on next day by our team.

But, this gas recharge system not satisfied, because the new [high variant rs.25000/-] machine failed between the six month. I am not satisfied with the machine. We can't digest. So, we felt about that matter.

Please arrange to replace the new refrigerator to avoid my mental agony.

Dear team,

I purchased the below items on 12-mar-2016 at chennai trade center fair (sathya agencies-vilivakkam).

• washing machine -32000
• refrigerator -15500
• air-conditioner - 33000

For the above items, i have offered below gift items.

• two 14 pc set box
• mr. plus induction stove
• rechargeable fan

I was following up sathya agencies for my gift items for last 3 months. last week i received the 14 pc set box for the remaining item i haven’t get any update from show room. i never received proper response from, whenever i call to showroom regards my pending gift. recreationalist was speaking to rude and hesitate respond my call. sometimes disconnection my call. i lost my patients.

I attached scan copy of bills for your reference.

Kindly do the needful to receive gift items.

Note:-
I will wait for your response 2 days. if i didn’t receive proper response, will file case in consumer complaint.

Thanks,
Dinesh
Mob:[protected]