[Resolved]  Sbi Cards & Payments Services Ltd. (Sbicpsl) — Fixed deposit was not released

Address:Kamrup Metropolitan, Assam

I am Sri Probin Kumar Hazarika, House No 89, Ajanta Path, Beltola Survey, Guwahati, Assam-781028I had a credit card of S.B.I Bank. Credit Card No. is- [protected]. This Card was against on my fixed Deposit (FD). My FD No. is-[protected] (CIF No-[protected]-0), the FD is book on my S.B.I Bank A/C N0-[protected](SBIN0004134). My S.B.I bank A/C No. is [protected]. Total FD amount was Rs.50, 000/-.At present my card is closed and I have made all due payment to the bank and now my card was closed and blocked and no due amount in my card towards the bank.. But the SBI CARD did not release my FD and still lien on my FD.FD issue date was[protected] and FD maturity date was[protected]. Sir I am trying to break my FD since last 1 year. I am not using SBI card service last 2 years. my card all dues are clear, I need my money back, I am facing some financial problems but SBI CARD team not able to remove line on my fixed deposit . Can You Tell Me what to do now, I have sent many mails to SBI CARD team but they are not resolving my problem. I requested to you please take necessary action against SBI CARD team and resolve my problem.
Regard

Probin Kr.Hazarika
House No-89, Ajanta Path
Beltola Survey
Guwahati781028, Assam
Mobile-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

Thanks for sharing the card details, we will get in touch with you soon and address your concern at the earliest.
Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


Regards,
SBI Card
Dear Customer,

We are working on your concern and will get back to you soon with an update.


Regards,
SBI Card
Dear Customer,

We would like to share that your query stands resolved and we have sent the communication at your registered mobile number via SMS. Please confirm if any further assistance is required.


Regards,
SBI Card

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