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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 313

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M
Mrituanjay
from Delhi, Delhi
Oct 14, 2019
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Address: SS Stays Aura PG for Men, Babusapalya, 560043
Website: www.onlinesbi.com

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 799 rupees was successfully processed on 6th september 2018. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken.
Branch code - 7298
Utr no.[protected]

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    V
    Vijayrao Deshmukh
    from Aizawl, Mizoram
    Oct 14, 2019
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    Address: SBI,Gadgenagar branch,Amravati-444604, Amravati, Maharashtra, 444604

    Banking account transactions thru internet banking facility requires otp received by sms on my registered mobile. While leaving for usa (Where the indian mobiles operators do not work) an another option, that the said otp may be sent to me thru my registered email id, simultaneously has been changed by me thru my inb profile page and got approval in turn. But the system permitted transaction once only and no where afterword. Your customer care redirected me to the branch who in turn shown its inability to resolve the problem.
    I am facing much problems in transacting my resident account to observe /full fill routine payments since last 5 months.
    A big bank! So poor services!
    Please resolve the problem.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Sir
    Mera naam ashish kumar h, Mera state bank of India ka Account h, Mera Account number h [protected] hai, Mere Account se ₹40000 ki fraud hui h ar mai complain kar ke pareshan ho gya hu, koi response nhi mil rha h, plzz help me,

    otp thru inb not received thru registered email id. - Comment #3560935 - Image #0
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      A
      Abhinavdixit
      from Noida, Uttar Pradesh
      Oct 14, 2019
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      I booked a railway tatkal ticket from irctc on 23 september 2019 from howrah to kanpur in train no. 12301 for 21 october 2019, but i cancelled my ticket on 4 october 2019.in my irctc account, it is showing that amount has been refunded but i haven't get the amount in my account.
      Detail is following:

      Name: abhinav dixit
      Bank: state bank of india
      Branch: barra kanpur
      Account no.: [protected]
      Refund id: [protected]
      Amount: 2055 rs.
      If you want more detail kindly let me know and please refund my amount asap.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        J
        jain_anish
        from Mumbai, Maharashtra
        Oct 14, 2019
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        Dear sir
        Today i got a message"bw-scisms:your a/c xxxxxxx4532 has a debit by %a0transfer of rs 147.50 on 13/10/2019". I want to know why the deduction happening all the time.
        I have trust in state bank of india but if this unethical things start to happen what shall we do. We must be careful always. The bank authority should be careful dealing with the customers details otherwise we will lose trust from the banks.
        I would like to draw the attention of the sbi authority to be more careful so that no such things happen near future.

        Regards
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          ن
          نزيره ناز
          from Bengaluru, Karnataka
          Oct 13, 2019
          Resolved
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          Resolved

          Address: 560032

          Hi, am lodging this complaint on behalf of my mother. She owns a sbi credit card which is used by my fiancé, due to unavoidable circumstances min due couldn’t be paid however the interest amount was paid last month. But my mother repeatedly gets calls from multiple debt collectors. When explained the situation the collection agents threats her stating tht they would take her to the police station. The agents are raju and pradeep gowda. When my fiancé tries to explain they disconnect the calls but still repeatedly calls and texts my mother on watsapp
          Nov 16, 2019
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Verified Support
          Oct 15, 2019
          State Bank of India [SBI] Customer Care's response
          Dear Customer, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 215772.
          This is the way the collection agent behaved in my house today, he literally came to hit my mother, the video is updated
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            A
            Antony Samy.A
            from Coimbatore, Tamil Nadu
            Oct 13, 2019
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            Address: 7/568,G.N.Garden, Tiruppur-2, 641602

            Dear sir,
            Good evening, this is antony samy. A from tiruppur tamilnadu. My credit card no is [protected], i have activate my card on 12th oct, within 1 hour i have received call from [protected], she has told my card no my home address, office address, she asked have you received card which we have sent to you, she speaks from sbi credit card department, you have 4900 voucher, in few minutes the call has cut, then i have received call from sbi customer care, they asked me have you purchased for 40000 rupees i have shocked then i block my card and complain to customer care, insurance too. I am going to complain to cyber crime tomorrow.
            +1 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Dear sir

            Yesterday I deposited 3000 thousand rupees from my account no-[protected] through Yono App in Baraiya Mansukhbhai Rayyamai's account but it has not been deposited in his account. But my account has been debited. Sincerely, Check and return to my account.

            cheating my credit card - Comment #3558929 - Image #0
            I have received a Rs. 499 refund from Amazon for a canceled product on 29/09/2019 with Refund Reference #[protected] in my payment UPI A/C [protected]@sbi but this amount is still not reflecting in my SBI A/C linked with this UPI id.
            i have also called customer care of SBI but they ARE NOT READY TO HELP
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              M
              Mohittkd
              from Mumbai, Maharashtra
              Oct 13, 2019
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              Address: Vpo lahli, Rohtak, Haryana

              My bank account was use by someone and creat some fraud trajection and other bank hold my account and bank manager dosen't help last three months i am suffer from this no one help me in bank i already complain 2 time but no reaponce from head office and i also written a application to bank mamager btt he was not helping me i m very thankfull to ypu i[censored] help me
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              I cancelled my ticket in red bus on Sept 18, it has been more than 10 days, and I haven't received the amount Rs.1550/-
              The refund referrence no is :
              ad7ada2791c7f[protected]

              Please check for it.
              I have account in your bank account no [protected] i have drop dd in drop box on 03/10/2019 but my dd is not cleared from last 3 days in jagraon (punjab) branch i am not happy with this kindly resolve this is my loan payment
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                G
                gopi saini
                from Samalkha, Haryana
                Oct 12, 2019
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                I have balance transfer to my sbi card on 31/08/2019 which due date is 29/10/2019 for rs 41038/-, I have booked balanced transfer for 60 days which fees rs 820/- already paid by me. bank charged me late fee wrongly on 11/10/2019. I have already talk to customer care but they told us to make payment .
                SBI card team and customer care team cheats their customer.

                we are again requested to you please look in to the matter and refund late fee with GST which is charged wrongly by you.

                Regards
                Gopi Ram Saini
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Please provide me NOC copy on my old SBI credit card and this is my register number mobile number[protected], because I like to apply a new credit card on SBI but I couldn't because of I don't have NOC and I'm not aware of NOC that's why I didn't get NOC on the day
                A recharge of Rs 500.00 was done for tata sky tv for ID:[protected] Vide debit card OTHPG 300562 AMBEY COMMU N Delhi Delhi.

                Recharge has not been shown and the TV set has now deactivated.

                Enquiry may please be arranged to confirm the reason.

                May please be corrected to get the desired result.
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                  S
                  Shiroya jeet
                  from Mumbai, Maharashtra
                  Oct 12, 2019
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                  To,
                  The chief branch manager
                  State bank of india
                  Dalkhaniya branch

                  Dear sir

                  A refund of 799 rupees was successfully processed on 01 oct, 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                  I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                  I have confirmed with amazon and they have successfully processed the refund

                  Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Pos 00212955 it has been deducting my money when ever I transferred to my sbi account I don’t know what is this for?

                  refund never processed" - Comment #3558841 - Image #0
                  Dear sir /ma'am,
                  I was promised that I'll receive the 500rs fbb voucher after first bill payment. But not yet received till now even after paying 3rd payment bill. May I know whether it's going to be issued or not
                  Sir this complaint is with reference to inform u that amazon has initiated Amount to my sbi account but still amount is not being credited by u with reference no[protected]
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                    F
                    faraz175
                    from Delhi, Delhi
                    Oct 19, 2019
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                    Address: 110092

                    My name is faraz rizvi s/o perveen husain and I had ordered a product of RS.(315)(kashmiri lal mirch order no[protected] in Amazon on (01/09/2019) & I returned this order due to personal reasons. And on (7/09/2019) Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (217731) and told me to fill the charge dispute form but Indian Bank doesn't have such a policy. So please kindly respond to this complaint it's very urgent. My card number is [[protected]].
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      F
                      Feroz Azad
                      from Hyderabad, Telangana
                      Oct 12, 2019
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                      Address: Rangareddy, Andhra Pradesh, 500030

                      You guys are #. You are harassing like anything. Did you receive my complaint? Then why you guys are not reaching me? I made a complaint to cancel my credit card 6 months ago. Why you not cancelled my credit card. And i requested to call me after 1.30 pm on 10th october 2019. Why you did not call me? Iam trying to reach customer care since 5 hours. No one is responding to my complaint. I need resolution within 24 hours. First, send executive to me to close my credit card. I already explained to mr srikanth, customer care agent about my cancellation of my credit card. I want resolution... I want resolution... I want resolution. My account number: [protected]. My name : s feroz azad. My number : [protected]. My address : attapur, hyderabad. I thrown my credit card in april 2019, because of your irresponsible behavior and indiscipline management.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      SBI just debited 500 ruppees from my account to CITI[protected] BD-IITMF SMS but why I want the clarification of my issue as soon as possible because without giving any proper information how can Sbi do such silly things like this this is just bull [censored] this needed to be solved as soon as possible because it's about the privacy of the customer

                      harassment to the customer - Comment #3558882 - Image #0
                      Sir my refund has not come in my bank account which had been initiated by amazon amount rupees 2151. my refund reference no. is[protected].
                      plzz solve my charge dispute problem.
                      Sir i m from Himachal Pradesh distt -Hamirpur teh Nadaun.sir my near by SBI branch is bara .Sir there is miss behave by the employee of Bara bance for just that i m asking them that whats the procedure of KYC updation in FD and they totally ignored me and don't tell me the procedure so sir look at this matter and take a suitable action on them
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                        F
                        Feroz Azad
                        from Hyderabad, Telangana
                        Oct 12, 2019
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                        Address: Hyderabad, Andhra Pradesh, 500030

                        I want to cancel my credit card account ending with 5886 due to bad customer service. My last payment done in april 2019 without any delay. And raised a cancellation request. Till now, account not cancelled. Again, i received a message on october 07th without any refreshment from april. Then i had conversation with the customer care agent srikanth. And raised a request to cancel my account. And i need waive off the amount. I received confirmation from srikanth. So i kept this mail. Please go ahead and cancel my request.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          V
                          from Mumbai, Maharashtra
                          Oct 12, 2019
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                          Address: Bilaspur (H.P), Gautam Buddh Nagar, Uttar Pradesh, 174001

                          [protected]
                          Bilaspur (H. P)
                          गुरूद्बारा चौक s. B. I के a. T. M से 5000 निकालने गया
                          A. T. M से.पैसा नहीं निकला
                          खाते से पैसे कट जाने का मैसेज मोबाइल पर वहीं खडे खडे आ गया
                          मैं तुरंत अपने बैंक में गया
                          वहां बैंक कर्मचारी को लिखित कम्पलेंट दी
                          कम्पलेंट दर्ज करने के वक्त
                          मैने उनसे पूछा क्या मैं अब भी a. T. M इसतेमाल कर सकता हूं तो उनहोने मुझे बेझिझक a. T. M इसतेमाल करने और निशचिंत रहने व 7 working day's में समस्या हल होने की बात कही

                          मेरी जरूरत और त्योहारों का समय है
                          मैने पैट्रोल पंप पर a. T. M इस्तेमाल किया
                          विशाल मेगा मार्ट में भी a. T. M इस्तेमाल किया
                          फिर
                          [protected] को बैंक जाने पर मुझे एक स्टेटमेंट लैटर थमा दिया गया और कहा गया आपने पैसे निकाल लिए हैं
                          जबकि a. T. M से.पैसा नहीं निकला
                          मुझे पैसा नहीं मिला

                          अगर a. T. M से पैसे निकले होते तो मैं बैंक क्यों जाता और कम्पलेंट क्यों करता
                          आपसे विनम्र निवेदन है कि मुझे मेरे पैसे वापिस दिलवाने की कृपा करें

                          नाम vinay shankar
                          बैंक का नाम state bank of india
                          बैंक का ifsc कोड - sbin0016422
                          बैंक ब्रांच कोड - 16422
                          +1 photos
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            A
                            Anush Chauhan
                            from Delhi, Delhi
                            Oct 12, 2019
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                            Address: F2 - 234, Mangolpuri, 110083

                            Hello,
                            I am complaining about sbi credit card collection team.
                            My far relative has not paid the credit card payment just because of some issue.
                            A lady from sbi credit card collection team, is continue calling me, my sister and some other relative. She is using very abusive and bad language. If we are ignoring, she call to our company director.
                            Is this the right way to collect payments.
                            I will prefer don't take sbi credit card. They just sale the credit card in every road, mall nd force to take credit card nd that time, they give very attractive scheme nd if any reason customer is not able to pay it for some months... Then they treated like this...
                            Do you know - customer could be suicide?
                            I want to please some take hard steps towards that lady. I am sharing the number of that lady [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              N
                              Nitishkmr182
                              from Mumbai, Maharashtra
                              Oct 12, 2019
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                              Dear sir,
                              I am nitish kumar
                              Sbi card no. [protected]
                              I want noc letter for improvement of my credit score due this cilbil score get down
                              Pls help to solve this card issue. Sbi credit card customer service is not supporting properly. Due to which it creates negative marks on credit.
                              Kindly reply me on email id [protected]@gmail.com
                              [protected]
                              Thanks
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                D
                                Deepaakch
                                from Delhi, Delhi
                                Oct 12, 2019
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                                Address: New Delhi, Delhi, 110055

                                Me and and my relatives getting call from sbi card department regarding payment. I already told them i will restart the payment from new year. They keep calling my relatives and know all the personal details of my relatives and their bank accounts telling them to pay my debt. They calling from [protected], [protected]. How the sbi card department getting the data from illegal sources. After this one of my relative get the call asking his card number.
                                +1 photos
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                                  R
                                  rakeshswain
                                  from Bengaluru, Karnataka
                                  Oct 12, 2019
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                                  Dear sir,

                                  A refund of 4048 rupees was successfully processed on 5 oct 2019 to my account by amazon.in. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                                  I have called the state bank of india customer service but not get any help.

                                  I have confirmed with amazon and they have successfully processed the refund and reference number is[protected]

                                  Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    M
                                    mdubed79
                                    from Mumbai, Maharashtra
                                    Oct 11, 2019
                                    Resolved
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                                    Resolved

                                    Address: Deodurg, RAICHUR, 584111

                                    I cancel the product on amazon website and they initiate my refund amount of rs 50 (Reference no:[protected]
                                    Rs 339+69 (Ref no:[protected]
                                    Rs 226 (Ref no:[protected]
                                    Since from week am trying and visiting sbi branch, they are not giving any response. I tried customer care of sbi call they are also not giving any response...
                                    Amazon representives are telling that they hv sent the all amount and initiate the refund now its bank work to credit that amount on your account... Am frustrating to these responses.. Sbi blaming the amazon they should add that amount directly
                                    Oct 25, 2019
                                    Complaint marked as Resolved 
                                    i got money back
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      G
                                      Gauravgupta1999
                                      from Mumbai, Maharashtra
                                      Oct 11, 2019
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                                      To,
                                      The chief branch manager
                                      State bank of india
                                      Main branch

                                      Subject: charge dispute "refund never processed"

                                      Dear sir
                                      My account number is [protected] and name is gaurav gupta. I have purchased an item from amazon online shopping site and done payment through my visa debit vard on 1 october 2019 but i cancelled the item immediately due to some reason but that amount of rs 13399 not issued by the sbi bank service.
                                      A refund of rs 13399 rupees was successfully processed on 01 october 2019 to my account by the amazon india online shopping site but this amount should have been credited to my sbi account by now, but i have not received the refund till now 10days already over.

                                      I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken.

                                      I have confirmed with amazon and they have successfully processed the refund on 1 october 2019 at 8:54pm. They provide me the reference id of the transaction - 281377

                                      Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        P
                                        pinkyjoshi
                                        from Pune, Maharashtra
                                        Oct 11, 2019
                                        Resolved
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                                        Resolved

                                        Dear sir
                                        I have account in state bank of india bank detail as below
                                        Name : jitendra bagora
                                        Branch kankroli rajsamand, rajasthan branch code 31211

                                        Name: jitendra bagora
                                        A/c no: [protected]
                                        Ifs code : sbin0031211
                                        Std code 02952
                                        Phone number - 220011
                                        Email id sbi.[protected]@sbi.co.in
                                        Address - kankroli
                                        Distt. Rajsamand
                                        Pincode :313324

                                        Sbi directly auto close my account and my avilable balance amt rs14953 hold by sbi last 30 days i am continue folloe manager mr nihal singh mobile no [protected] and i complaint without reason why you close my account which open in aug 2018 and you close aug 2019 without any intimation when i follow then they said for kyc but i personally submit kyc and after kyc i get account no and atm and passbok.

                                        Now i said refund my balance amt but no one helping and refund my amt i already share my other bank detail

                                        My mobile no [protected]
                                        Oct 15, 2019
                                        Complaint marked as Resolved 
                                        after complaint today i received neft to my other account which i am continue follow sbi so today they neft and i received my fund which blocked from long time
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Oct 15, 2019
                                        Updated by pinkyjoshi
                                        sir
                                        thanks for your support and today i received neft
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