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Screen Guards India Complaints & Reviews

2.9
Updated: Nov 25, 2024
Complaints 266
Resolved
148
Unresolved
118
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Screen Guards India reviews & complaints page 4

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S
Swastika Biswas
from Delhi, Delhi
Aug 10, 2020
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Address: Block -b, plot no.16.keshopur industrial area.new delhi -110018

I purchased dr. Vaku oxymeter on 5th august, today is 10th august. Still now no update from their side on tracking id of courier. They are not delivering the product neither refining my money. This is a fraud company. I want my product or my money refunded asap.
Screen Guards India customer support has been notified about the posted complaint.
No response from their end still now. It's a fraud company. I want my money back
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    M
    msatishmca
    Aug 6, 2020
    Resolved
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    Resolved

    Address: vizianagaram

    Product has not delivered to me. There is no customer support. If i am calling nobody responding. Mail kept 3 times. There is no reply from them.

    Very irritating situation this is.

    Please tell me is it a bogus company or what? Why I unnecessarily waste my time on this.
    Aug 18, 2020
    Complaint marked as Resolved 
    the problem is resolved...
    Screen Guards India customer support has been notified about the posted complaint.
    Verified Support
    Sep 12, 2020
    Screen Guards India Customer Care's response
    Dear Sir,

    We are unable to pull up customer account. In order for us to assist customer better, Please share the below details:

    1) Order ID:
    2) Registered Contact Number:
    3) Email ID:​

    Kind regards,
    Screen Guards India​
    I ordered for Dr vaku 5D tempered glass protector for 550 rs . They sent a mail giving a blue dart AWB no . But the product is not delivered still and also no response from their customer care centre and mail.
    ​Dear Sir,

    We would to inform you that customer query has been resolved.

    Kind regards,
    Screen Guards India
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      M
      Manjula BR
      Aug 6, 2020
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      I am ready to give back our product please take it and refund money order
      Id [protected]
      Screen Guards India customer support has been notified about the posted complaint.
      please refund money it already 1 month, collect your product and give money on sameday hand in hand . your mobile correspondent doesnot respond even once. waste calling her/him. so see if you can send somebodyas early as possible to refund money and to take your product back. we wanted to post this on FB BUT WAITING FOR YOUR SATISFACTORY REPLY.
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        V
        Vanshika Lohani
        Aug 6, 2020
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        Address: Delhi India

        I have ordered my 11 pro max cover bmw and i have paid on 1 august but still i didn’t recieve my mail for shipping and any of instruction and i didn’t recieve my order too
        Screen Guards India customer support has been notified about the posted complaint.
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          K
          Krishna Prasad Raju Datla
          Aug 3, 2020
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          Address: Bangalore

          The below order was placed on 11/07/2020 and the items are not delivered yet even after 20 days. Multiple emails and whatsapp chat was send and nil response from the team. Contact centre is useless and i have been calling 20-30 times everyday and no one picks the calls.

          Shipment #[protected]
          Order #[protected]
          Screen Guards India customer support has been notified about the posted complaint.
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            M
            Manjula BR
            Aug 3, 2020
            Resolved
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            Resolved

            Address: 2ND MAIN ROAD 11TH CROSS KRISHNA TEMPAL BEHIND, WHITE FILED ROAD KAVERINAGARA, MAHADEVAPURA POST BENGALURU

            I have sent more than 10 mails since the day i have recieved. No reply to my calls. I dont want your productr i am fed up. Please refund my money. You just say, written complaint registered.
            The ticket numbers are 88368717
            88368712, 88367103, 88367766, 88368360.88368364, 88368712etc since julysaturday 11.07.2020. Order no is [protected] worth rs 899.00. I had ordered screen guard for for i-phone8, they have supplied unsized. They dont recieve calls, they are very irresponsible n customer non friendly. I have very bad experience with your staff
            Aug 11, 2021
            Complaint marked as Resolved 
            Screen Guards India customer support has been notified about the posted complaint.
            Aug 03, 2020
            Updated by Manjula BR
            please refund my money back. please take back ur order no [protected]. as soon as possible
            Verified Support
            Aug 06, 2020
            Screen Guards India Customer Care's response
            Dear Team,

            The customer query is resolved.

            Regards,
            Screen Guards India
            Hi Manjula BR

            Is your issue resolved?

            Did they refunded the money?
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              B
              Bhukya Brother's
              Aug 3, 2020
              Resolved
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              Resolved

              What i express about them, this is worst compqny and falthu supportteam, i tried them since one month and there is no response, i will # thia guys, waste fellow
              Aug 12, 2021
              Complaint marked as Resolved 
              Screen Guards India customer support has been notified about the posted complaint.
              Verified Support
              Aug 06, 2020
              Screen Guards India Customer Care's response
              Dear Team,

              We are unable to pull the customer account. In order for us to assist better, Please share the below details:

              1) Order ID:
              2) Registered Contact Number:
              3) Email ID:

              Regards,
              Screen Guards India
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                A
                Ata P. Nyekha
                Aug 1, 2020
                Resolved
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                Resolved

                I have returned a parcel and i have been waiting for more than a month but still i have got no update or information. The customer care number is not even answering my call though i tried several times. If my case is not being resolved at the earliest, i will have to complaint against screenguards india for online shopping fraud.
                Aug 12, 2021
                Complaint marked as Resolved 
                Screen Guards India customer support has been notified about the posted complaint.
                Verified Support
                Aug 06, 2020
                Screen Guards India Customer Care's response
                Dear Team,

                We are unable to pull the customer account. In order for us to assist better, Please share the below details:

                1) Order ID:
                2) Registered Contact Number:
                3) Email ID:

                Regards,
                Screen Guards India
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                  P
                  Pulse oximeter
                  Jul 31, 2020
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                  Hi,
                  I am swapan sarkar.
                  ORDER ID. #[protected]
                  CASH FREE Ref. ID[protected]
                  Amount @ of Rs.719.10
                  Item: Dr vaku swadesi pulse oximeter.
                  This is a pending order since 27/7/2020. I have emailed 3times to know about delivery status and no response found. If you are unable to response or deliver the same by next three days then you are requested to cancel my said order and refund the above amount immediately and confirm through mail.
                  With best regards.
                  Screen Guards India customer support has been notified about the posted complaint.
                  Aug 03, 2020
                  Updated by Pulse oximeter
                  As per attached docs found on line, SGI have been cancelled the order.
                  Ok, but didn't mentioned reg refund the amount. Even nobody called up, no email reply. Kindly confirm as soon as posible. Regards. SS

                  Aug 03, 2020
                  Updated by Pulse oximeter
                  Cont'd

                  Aug 06, 2020
                  Updated by Pulse oximeter
                  I think screen guards india is a high-tech fraud company. A reputed company can not do such activities where they are totally silent after getting the money. They do not bother to talk with customer before cancelling the order.
                  I am yet to get any reply from SGI regarding my refund. Please expedite as the case is very serious and confirm me. Regards. Swapan Sarkar
                  Verified Support
                  Aug 06, 2020
                  Screen Guards India Customer Care's response
                  Dear Team,

                  The customer query is resolved.

                  Regards,
                  Screen Guards India
                  Aug 07, 2020
                  Updated by Pulse oximeter
                  Ultimately screen guards company has taken action by placing new order as attached below. Now let's see further.
                  Thanks to complaint support team for prompt coordination.
                  Regards.
                  Swapan Satkar

                  Aug 09, 2020
                  Updated by Pulse oximeter
                  Material have been despatched through blue dart as per attached docs sent by screen guards india.
                  Thanks to all concerned.
                  Swapan Sarkar

                  Aug 13, 2020
                  Updated by Pulse oximeter
                  Hi, team members of customer complaint of SGI, I am apologize for my comments against SGI due to non responsive & poor despatch system. However today I have received said consignment and everything is good. No problem as of now. Thank to all concerned. Regards.
                  Swapan Sarkar.

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                    D
                    dendoctor
                    Jul 30, 2020
                    Resolved
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                    Resolved

                    Below mentioned is item and order no.
                    Dr Vaku Swadesi Pulse Oximeter Finger Pulse Blood Oxygen SpO2 Monitor FDA CE Approved | Make in India-Your order #[protected].

                    Even after 3 days, no information about dispatch.

                    Inspite of repeated email, no reply.

                    On website, in the status it is showing cancelled. But i have not cancelled, even i have confirmation mail of placing order.

                    Phone no. is never received by them.
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Screen Guards India customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 06, 2020
                    Screen Guards India Customer Care's response
                    Dear Team,

                    The customer query is resolved.

                    Regards,
                    Screen Guards India
                    till now i have not received my item.
                    Me too same problem
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                      R
                      rajeshchouksey
                      Jul 29, 2020
                      Resolved
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                      Resolved

                      Address: New delhi

                      Even after payment the screen guard merchant shows order cancelled, web site do not allow to login and customer support do not respond to customer.
                      I tried log in and calling many time but no response.
                      Order id: [protected]
                      Amount: inr 719.10
                      Paid on: 28 jul 2020, 05:43 pm
                      Cashfree reference id:[protected]
                      Cashfree protection
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Screen Guards India customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 06, 2020
                      Screen Guards India Customer Care's response
                      Dear Team,

                      The customer query is resolved.

                      Regards,
                      Screen Guards India
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                        A
                        Anuradha Sehgal
                        Jul 29, 2020
                        Resolved
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                        Resolved

                        Address: Block B, Plot No. 16, Keshopur Industrial Area, New Delhi - 110018

                        I ordered dr vaku swadesi pulse oximeter with order id [protected] on 27 jun. When i checked the order status today, i found that it has been cancelled, however i was not notified about it on email or sms.
                        I sent mail to their customer care, but did not get any response.
                        Today i have tried to call them multiple times, but their number is coming busy every time.
                        I have a feeling that this company is a fraud which collects the money and do not deliver anything. If i did not get response in this week i am going to launch fir on this.
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        Screen Guards India customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 06, 2020
                        Screen Guards India Customer Care's response
                        Dear Team,

                        The customer query is resolved.

                        Regards,
                        Screen Guards India
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                          G
                          Gupta2010VK
                          Jul 29, 2020
                          Resolved
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                          Resolved

                          Address: Block B, Plot No. 16, Keshopur Industrial Area, New Delhi - 110018

                          Https://screenguards.co.in/ is a fraud company. People are not responding after taking payment, they provided a courier tracking number which is false and doesn't show any details on courier website. Either you deliver my product at the earliest or else I am going to reach your office with police soon.
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Screen Guards India customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 06, 2020
                          Screen Guards India Customer Care's response
                          Dear Team,

                          We are unable to pull the customer account. In order for us to assist better, Please share the below details:

                          1) Order ID:
                          2) Registered Contact Number:
                          3) Email ID:

                          Regards,
                          Screen Guards India
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                            S
                            Shubhankar09
                            Jul 28, 2020
                            Resolved
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                            Resolved

                            I have ordered mobile cover for my device on 16 July 2020 with advanced payment via UPI. I got confirmation mail regarding the same. But from that day till today i.e 28 July I have not got any mail regarding my order. I tried reaching them.through whatsapp or call or via email. There was no reply in any of the mode. Either they contact me regarding my order or cancle my order and refund my money. It's more than the time they mentioned on delivery time period on site. I waited for that time also but they are just... Don't know what to say about this.
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Screen Guards India customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 06, 2020
                            Screen Guards India Customer Care's response
                            Dear Team,

                            We are unable to pull the customer account. In order for us to assist better, Please share the below details:

                            1) Order ID:
                            2) Registered Contact Number:
                            3) Email ID:

                            Regards,
                            Screen Guards India
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                              R
                              Rohitjaat0045
                              Jul 28, 2020
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                              Address: B-16, Keshopur Ind. Area, Vikaspuri, New Delhi - 110018, India

                              I purchased back cover for my opponent at 2020, my order was confirmed, paymaed was payed but, they are saying that your payment was not done, but i got a confirmation message from them for the confirmation of payment and order, they are making me fool, now. I just want my refund for my order, please help me, thankyou
                              Screen Guards India customer support has been notified about the posted complaint.
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                                M
                                Manish Chaturvedi
                                from Mumbai, Maharashtra
                                Jul 23, 2020
                                Resolved
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                                Resolved

                                I placed an order for Pulse Oximeter and paid using the online mode which as successful.

                                I also got email regarding payment success and order confirmation (screenshot attached).

                                However, on the website it shows that the Order Cancelled.

                                I have been trying to contact them since morning but no one is picking the call. I tried on [protected] and [protected].

                                Please look into the matter and resolve the issue. Needless to say, I will put a Cyber Fraud complaint against the website if satisfactory response and solution is not provided.
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Screen Guards India customer support has been notified about the posted complaint.
                                Jul 30, 2020
                                Updated by Manish Chaturvedi
                                For Order[protected], I waited for your response for 1 week and you had a chance to correct your mistake / fraud. But you decided not to respond. It was purely your choice.

                                No more wait.

                                I am launching a formal Cyber Fraud Complaint today and Will ensure you pay the consequences for cheating not only me but many others in a similar way.
                                Verified Support
                                Aug 06, 2020
                                Screen Guards India Customer Care's response
                                Dear Team,

                                The customer query is resolved.

                                Regards,
                                Screen Guards India
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                                  B
                                  billa bong
                                  Jul 11, 2020
                                  Resolved
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                                  Resolved

                                  Address: Wadala Mumbai Maharashtra 00037
                                  Website: Screen guards india

                                  Wrong product given me this company 900/- rupees
                                  But not a leather cover it's a fake totally bc... West of money not reply & not interested by customer this company fake company 😡😡😡😡😡😡😡😤😤😤😤😤😤😤😤😤😤😤😤😤...
                                  Kya totlega 900/- lekar mc.. Action lena padega abb bc.. Bahot ho gaya police ces kar du ga bc is company ke name pe sab jhatu nahi hote ke bc sab ko loto ge tumhari mc.. Sab samjh me aaye ga abb lode laga du ga bc baat sirf 900/- rs ki nahi ye fraud kiya is liye lele kya kar lega mera leke lekin tum logo ko bhari padi ga bc.. Faltu item pinate ho logo ko mc... Ga is company ki aur agar koye is ke bich me aaya to uske bhi raste lagao ga bc... Open challenge hai meri taraf

                                  Thank regard
                                  Billa bong
                                  Aug 11, 2021
                                  Complaint marked as Resolved 
                                  Screen Guards India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 06, 2020
                                  Screen Guards India Customer Care's response
                                  Dear Team,

                                  We are unable to pull the customer account. In order for us to assist better, Please share the below details:

                                  1) Order ID:
                                  2) Registered Contact Number:
                                  3) Email ID:

                                  Regards,
                                  Screen Guards India
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                                    P
                                    pujarivenkataro
                                    Jul 10, 2020
                                    Resolved
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                                    Resolved

                                    Address: Hno 1-61, Sariyaboddapadu vill ,jarjangi post, Kotabommali Mondal, Srikakulam dist, AP-532195

                                    Hi,

                                    I have ordered i phone 11 back pouch with ordered number#[protected], it’s got delivered today but the product not met my expectations and quality also not good. So i want to return this product and want my money back, and i have given call to your customer support desk they conformed that they have taken complaint to return this product and they confirmed that i will get confirmation message and email for the return confirmation but i didn’t get any conformation from your side. So i’m expecting response from you as early as possible.

                                    Regards,
                                    P venkatarao
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Screen Guards India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 06, 2020
                                    Screen Guards India Customer Care's response
                                    Dear Team,

                                    The customer query is resolved.

                                    Regards,
                                    Screen Guards India
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                                      billa bong
                                      Jul 9, 2020
                                      Resolved
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                                      Resolved

                                      Address: ROOM NO - 316 ,, CHIKHALWADI ZHOPADPATTI , SANGAM NAGAR

                                      I purchased vaku designer back case of oneplus 7pro but this cover is fake and local. & cost 900/-rs
                                      On the rapper of packing also mentioned that in 10 days money back guarantee and not ask any questions., but i complaint many time on gmail but there are no response.
                                      I tried to call this site helpline number but call not pick up.
                                      This company fraud with their customers.
                                      I want refund my money.
                                      What's wrong with that
                                      I want refund now
                                      Jul 9, 2020
                                      Complaint marked as Resolved 
                                      Dear Bk, Your order no. 1101727071 was placed via COD. Total: Rs.899 You will get it in 2-5 Days! https://screenguards.co.in This is the text message all details How long will I get my refund ?
                                      Screen Guards India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2020
                                      Screen Guards India Customer Care's response
                                      Dear Team,

                                      The customer query is resolved.

                                      Regards,
                                      Screen Guards India
                                      What is the status, how long will the refund
                                      Where is my refund
                                      Resolved Why not do refunds when done Refund policy and you are company fraud You guys lie
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                                        B
                                        billa bong
                                        Jul 9, 2020
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                                        Address: 316 , CHIKHALWADI ZHOPADPATTI , SANGAM NAGAR MUMBAI, Maharashtra, 400037

                                        I have been given the wrong product when i opened it, what i ordered was not there i am ordering oneplus7 pro back case but still not ther i don't want to cancel this product & i want my money back
                                        Screen Guards India customer support has been notified about the posted complaint.
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