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SendMyGift.com Complaints & Reviews

3.3
Last updated Mar 1, 2017
Complaints 760
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493
Unresolved
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SendMyGift.com Phone Numbers

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+91 91 4859 2591
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6
+91 91 4859 2594
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#32/A, 9th Main, 6th Sector, HSR Layout
Bangalore South
India
560102

SendMyGift.com reviews & complaints page 35

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A
Ayushi anchliya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against your site

Address:Bangalore, Karnataka, 560002
Website:sendmygift.com

I had tried to order(order id[protected] half kg cake with flowers, but your site wsnt working so your customer support asked to order on my behalf.I gave him my details explaining him that the order has to reach pune.but on the day the order came to my place (ahmedabad) which was the billing address NOT the shipping address.So i talked to your customer service 4times a day.And every day a different reprentatives promised for refund of money.But...
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E
ennsuper
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled order

Address:Ernakulam, Kerala, 682036
Website:www.sendMygift.com

I have ordered a cake as gift on 24.12.2015 to be delivered at coimbatore on 25.12.2015. Sendmygift.com promised the delivery but couldn't deliver the product. I received a call from their customer care on 25.12.2015 that they will not be able to deliver since the product which ordered is not available hence i cancelled the order and asked for a refund. From 25.12.2015 till today they have not refunded the money whenever i contact them they...
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J
JAYPAL RAWAT
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered yet, ordered on december 2015..

Address:Thane, Maharashtra, 400604
Website:WWW.SENDMYGIFT.COM

I have ordered 3 orders, still they r pending, customer service phone is not getting connected, ur chat representative dont know anythg, when get connected they say u will get a call, I think senmygift is a fake site, using consumers money & their Data base......
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M
M.d. Mubarak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't buy from sendmygift.com website its fraud.

Address:Bangalore, Karnataka, 560103
Website:www.sendmygift.com

I placed and order

Thank you for your purchase!
Your order # is:[protected].
You will receive an order confirmation email with details of your order and a link to track its progress.

I dint get any email. and before placing the orders i clarified with their email support that I need the order delivered the same day but its been 3 days and still they are yet to deliver the order and they are not...
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Address:560102
Website:www.sendmygift.com

I have ordered a gift for my daughter whose brithday was on 4th Feb 2016.The gift they send evening on 4th February 2016 after they agreed that they will deliver in the morning and I have paid extra payment of Rs.149 for that.They didnt even delivered the product in time or not retuned the extra payment I have given.A lot of people are complaining about them.They are big cheaters in the world.And if you call them for follow up you will be...
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G
Gaurav Bhama
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered even after payment

Address:Bangalore, Karnataka, 144411
Website:www.sendmygift.com

Hi i am Gaurav and i order a gift for my friend so i ordered a gift having product name as "Rose Celebrations: Purchase Valentine Flowers Online Deliver" with SKU - FINUPD651. it has been delivered by TGS RETAIL.

the delivery date is 9th feb 2016 but today is 10th Feb 2016 but its not delivered yet . My ORDER ID IS[protected].

the girl name FATIMA replied me via chat that it will be delivered by 9 pm but still...
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P
pallavisin
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong order delivered

Address:Bangalore, Karnataka, 560076
Website:www.sendmygift.com

Hi!!!

I ordered a bouquet from send my gift, for my parent's anniversary, these guys charged me Rs 849 for the bouquet and they delivered a bouquet ehich might be aroungd Rs300-350. I am trying thier customer care number, asking these guys about the SAME ( ON CHAT) they are not providing me even a complaint number.
My order number is :[protected] . i ordered the bouquet on 9th feb. As the bouquet is already delivered i...
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R
rahul4585
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsatisfactory service

Address:560102
Website:sendmygift.com

1.Order ID[protected] wasn't delivrd in time.Supposed to get dlvrd by 4pm as promised by fathima, but got delivrd at 8pm
2.Three different chocolates were in order but same got delivrd, Bouquet also wasn't the same order pic.
3karthik promised on call that delivery address will be changed aftr 4pm but vendor refused to do so
TERRIBLE SERVICE....
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S
SAURABH BHUYAN
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item is not delivered and no answer from the customer executive

Address:560076
Website:www.sendmygift.com

On the eve of rose day i ordered flowers but they didn't deliver it on that day. They called me and said sorry sir we will deliver it on next day. So they ruined my rose day for sure. Then on 9th feb i ordered chocolates they told me that it will be delivered before9pm but wait wait no surprise that item was also not delivered so they ruined that day for me also. I haven't receive any mail regarding delay or cash back. They have taken my...
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A
Ashutosh88
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake website, no delivery no refund

Address:Bangalore, Karnataka
Website:www.sendmygift.com

The website is a fake one, they neither deliver the products and when you speak them about the issue they say the product was delivered.

It is a fake website for trapping customers. Don't Order...
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S
saumyakapoor
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation mail & reimbursement

Address:Bangalore, Karnataka, 560076

Hi Team,

I booked a cake combo & chocolate box for someone's birthday, and i called up thrice to ask when the same will get delivered. The order was booked on 8th Feb 2016 at 1:25pm for 9th of Feb 2016.

I kept on confirming from the Customer care and they did a fake promise all the three times, that it will get delivered by 5pm which became 7pm & 9pm afterwards. And at 9pm when I called up they said we will...
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B
Brij121
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done

Address:Bangalore, Karnataka, 560037
Website:www.sendmygift.com

I order flowers from send my Gift but they failed to deliver on time and i canceled the order, they said sorry for not delivering on time and the amount will be refunded but still no refund had been received. It has been more then two months till now....
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R
rohitjindal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrific experience (Order no 145043950)

Address:Bangalore, Karnataka, 560102
Website:www.sendmygift.com

I had heard some good reviews about sendmygift and regarding their same day delivery. But after my experience with them I would never ever again use sendmygift and will also advice my friends never to make any order via them. So I had ordered some chocolates for my wife on Chocolate day (Order No:[protected] to be delivered on the same day till 9pm.
I called the customer care at 6 pm and 8 pm and they assured me that my order will...
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V
Vikas Omer
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery not on time... No response from customer service department

Address:Bangalore, Karnataka
Website:www.sendmygift.com

I placed 7 orders on 7th Feb with a person coordinating on LIVE CHAT of the website.

8th Feb[protected]
9th Feb[protected]
10th Feb[protected]
11th Feb[protected]
12th Feb[protected]
13th Feb[protected]
14th Feb[protected]

First of all, there is no email confirmation for any of the order. When I wrote an email to confirm the same. Even after 3 days I dont have...
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B
Bhavikakeshwani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Haven't received order

Address:Bangalore, Karnataka
Website:Sendmygift.com

I ordered something from send my gift.com. Order no.[protected]
I order choclates for my fiance yesterday night. It was suppose to be delivered today. But it did not. Am trying to talk to customer care and they are of no help. Wasted my money on this stupid site. Now when am trying to talk to the customer support, they are not connecting my call. So helpless. How to get my money refunded?...
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M
Malavika Rathore
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no. 145031069 no delivery

Address:560102
Website:www.sendmygift.com

In age of amazing start ups, did not even think once that i should do background check on this company.

I ordered and they have not delivered, they say they will but dont, Indian post office serves quicker than them.

Hard earned money is wasted because of this. The company should be forced to shut down.

Their office delivery time on website says 7pm and in their reply they say 9PM.
How...
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M
Manu20K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received and unethical behavior

Address:Bangalore, Karnataka, 560069
Website:www.sendmygift.com

The prizes are too high than the actual, still I want to send a cake for birthday so I ordered from the website www.sendmygift.com But due to some reason I cancelled my order by chatting with the support team. As per their communication I immediately sent an Email to customer support team for the cancellation.
This was happen in 23 Nov, 2015, after that I tried to contact them through chat at the website. always it was told me that...
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S
shwpav
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud company

Address:Bangalore, Karnataka
Website:www.sendmygift.com

Thy didn't deliver the the things I order.. Thy spoiled the day.. Pls don't shop .. The customer service is also very poor....
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S.a. Sarkar
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery No response No accountability

Address:411021

I ordered flowers from this website, first they don't let you apply any offer code,
After struggling of placing an order, they don't deliver and if you try to contact customer care, they never respond properly.
If you are lucky you might get connected with them but these guys will make false promises like money will be refunded or delivery will be made.
But on ground nothing got materialized, It's just fake website for...
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H
HimanshuDutt
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Delivery promise and pathetic customer service

Address:560103

They do false promises regarding delivery date and time. Their customer care is even morer pathetic. It seems like everything is outsourced so they have no sense of responsibility....
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