SendMyGift.com Complaints & Reviews

There r also not responding to my calls or messages they have deducted my money and not delivered the product, they are fake..
i wish we could do anything for it..
my order id is:[protected]..
i also want my money back..

worst online website ever seen...fraud website..

order id[protected] not delivered return my money..

Will u help me out my order is not delivered nor your phones are picked no response on chat as well .. i[censored] cant deliver the order refund d money
ID[protected]

They are fraud..never use this site..they are worst and my order is not delivered nor your phones are picked no response on chat as well .. i[censored] cant deliver the order refund d money

I made my order 2 weeks earlier. I was being double charged. After charging double, the mentioned payment not successful. When i provided all the payment prove, they dont reply. The dont want to provide me the tracking details. Each time I communicate with the CS, I dont get a solution. Most of them just kept on leaving the chat. From 1st of Feb i had been reminding them, all they say is dont worry! What is the solution right now? Seriously this is a fraud company!!

It’s really disgusting till I order CS behind me keep calling me to do payment after payment no one is ready to respond the chat & even I can’t track order no.
Better return back the money i cant keep chatting with CS pathetic

please mail ur complains on... so that its a collective complain and police takes action on their Bangalore office
commissioner of police [protected]@ksp.gov.in
owners of sendmygift [protected]@gmail.com
[protected]@gmail.com

fraud company.. its like they have cheated hundreds of people... if they knew that they could not deliver huge requests on valentine's day... they should not take it... never promise what you can't do... their thinking was like take as much as possible... we will deliver slowly within a week... FRAUD management.. this strategy won't help you get goodwill... you lost reputation for few bucks... #ShameSendmyGift

worst service.They are not delivering on time and quality is less...Never trust them...

Well I'm on the same boat. I missed to review the sendmygift medals on net before I made my order.
I wrote a mail to the contact given above by umarazmishaz thanks for getting us the contacts.

I will keep updating as I receive one. I can also loop you in the mail if you want to. Pls drop in ur mail ids

"delivering disappointments" 😅😜👍🏼

Adding missed screen shot

HI,

i orderd gift on 11th feb, still my gift has not reached destination.(My tracking id is[protected]
If i try to track my order it says Order Un-available.
Neither CS People are responding Nor that Number is correct.
If we call with[protected] number, its says all customer service people are busy so try sending mail through [protected]@sendmygift.com.
This mail also fake because its reverting back to me.

For god's sake Please dont cheat people.
What to say you more Nonsense people, If you cant deliver, Send back the money.

Oder id [protected] ..plz deliver it

my order id[protected]..one week is over but no respond and no idea what they are planning to do...

I have ordered the gift on 12th Feb, order id:[protected]. Till now there is no tracking of my order. whenever i have asked on their chat option, they don't reply and gave false assurance of delivery would happen in a day. Making fool of customers. Disgusting site and service.
Agents are lairs...
Never purchase from this site...These all are cheapskates. We all should take them to the courtroom

I had ordered on 9th Feb, order id[protected]. Till now there is no update and even in chat hey dont respond properly. This is really a disgusting site.

sendmygift.com the biggest fraud company ever. Order id:[protected], the birthday cake and a goodie was

ordered on 9th Feb, 2016 and never been delivered. On 10th i received the call that the order couldn't be

delivered and the same went cancelled who was rude enough to inform the same. It spoiled our birthday

celebration and bloody customer care(like Hari Prasad) are rude enough to response properly. Till date i

haven't received my money. Guys if you want your money to not get wasted please don't order from

#sendmygift .#shutdownSendMyGift . Hope people reading this will stop ordering from this company and

make it shutdown by default..

I ordered on February 6th stil not delivery I paid amount also I guess this company is fraud company

Hello,

You people have the same message for all who writes complaints here, please fix it ASAP if not please close this company & requesting everyone to file a complaint against to this company..

Hi Everyone,

Did anyone got your product delivered? I have called again they are giving still wrong and fake informations as like past 12 days answer.

They say some data mismatch and order date not mentioned etcc. all are wrong informations and fake informations..

Is your product delivered, my situation is also the same
My Order no:[protected]

Yes Finally I got it @ 10:30 Night...

How much time would it take since its ordered with a reason and if that is not served what use is the ordering?

This is highly ridiculous that your customer support is patheric

When do you think the delivery would happen. The customer support is as usual pathetic and there is no clarity on the delivery or the refund if the delivery is not intended. This is highly disgusting that there is no response.

Heights of testing patience ...this is not a good site . It plays with ones emotions and screws your feeling with which you wanted to gift. Bogus ...

Disgusted with the site it is still not delivered.

Is there any action been taken for the orders that are not delivered

Utter nonsense this is ...no action being taken i had made a payment of 1748 for the order that i had placed. now no update.

Chat started on 10 Feb 2016, 06:20 AM (GMT+0)

(06:20:28) *** Ahalya joined the chat ***
(06:20:28) *** Visitor 68357430 joined the chat ***
(06:20:29) Ahalya: Greetings from Sendmygift.com! My name is Ahalya Surprise your valentine at special occassion of love! http://www.sendmygift.com/valentines-day.html No Cash On Delivery option, we don’t collect cash from person you gift, we collect cash from sender and delivery gift to receiver. Even if both stays in different cities. ******************************************************* Special offer for the week!! Buy any gifts worth Rs 199/- and above and get 6 inch Teddy worth Rs 149/- for free Buy any gifts worth Rs 499/-and above and get 12 inch Teddy worth Rs 299/-for free Buy gifts worth Rs 999/- and get free Wrist watch worth Rs 499/- Buy gifts worth Rs 1999/- and get free Wrist watch worth Rs 999/- Buy gifts worth Rs 2999/- and get free Candle light dinner in Bangalore or get Teddy Bouquet worth Rs 1999/-
(06:20:50) Visitor 68357430: Hi Ahalya
(06:21:05) Ahalya: Hello.
(06:21:20) Visitor 68357430: am not able to view my order status can you please helpme this is the 3rd or 4th time iam reaching out to you guys but no reply from team esc 2
(06:21:31) Visitor 68357430: and i cnat track status
(06:21:36) Visitor 68357430:[protected] is the order no
(06:22:02) Ahalya: Now, we are facing tracking system problem .
(06:22:16) Ahalya: Kindly try after some time.
(06:22:16) Visitor 68357430: ok but i need that delivered on 13th
(06:22:22) Visitor 68357430: and i cant really see what is happening
(06:22:47) Visitor 68357430: no i dont have tracking no
(06:22:51) Visitor 68357430: i just have order no
(06:23:01) Visitor 68357430: can you please tell me what is the tracking number
(06:23:20) Visitor 68357430: Hi there! You just made a successful payment of Rs. 1748.00 at sendmygift For future reference, your Order Id is[protected]. Thanks, Paytm team
(06:23:21) Ahalya: I will transfer your chat to concern department .
(06:23:24) Visitor 68357430: this i sthe onlyi have
(06:23:28) Visitor 68357430: no one replues
(06:23:30) Ahalya: They will get back to you .
(06:23:35) Visitor 68357430: no they dont
(06:23:39) Visitor 68357430: today this is the 4th time
(06:23:43) Visitor 68357430: iam reaching out
(06:24:05) *** Team Esc 02 joined the chat ***
(06:24:05) *** Ahalya left the chat ***
(06:24:27) Visitor 68357430: hi
(06:24:58) Visitor 68357430: this is extremely disgusting for a customer to reachout for the 4th time in a span of 2 hrs to find out the status of an order
(06:25:05) Visitor 68357430: could anyone resolve this
(06:28:30) Visitor 68357430: is anyone there?
(06:35:59) *** Visitor 68357430 left the chat ***
NAME Visitor 68357430
EMAIL —
PHONE —
LOCATION San Rafael, United States
URL http://www.sendmygift.com/specially-made-for-you-send-online-personalized-glass-...⇄
DEPARTMENT —
SERVED BY Ahalya

Chat started on 15 Feb 2016, 04:11 AM (GMT+0)

(04:11:48) *** Nasreen joined the chat ***
(04:11:48) *** Visitor 68357430 joined the chat ***
(04:11:49) Nasreen: Greetings from Sendmygift.com! My name is Nasreen. Surprise your valentine at special occassion of love! http://www.sendmygift.com/valentines-day.html we collect cash from sender and delivery gift to receiver. Even if both stays in different cities.
(04:11:55) Visitor 68357430: hi
(04:12:08) Visitor 68357430: There is no update from[protected] can you please let me know if it will be delivered and if yes when its more than a week that i ordered. I ordered on 9th Feb and do not have any update till date. Appreciate if you could revert asap.
(04:12:26) Visitor 68357430: no one responds and reverts
(04:12:42) Visitor 68357430: i didnt know this was an unprofessional site
(04:14:52) Visitor 68357430: are you there or you are also gone like many others
(04:15:59) Visitor 68357430: ?
(04:26:08) *** Visitor 68357430 has rated the chat Bad ***
(04:26:16) *** Visitor 68357430 has commented: no proper response ***
(04:27:23) *** Visitor 68357430 left the chat ***

Chat started on 21 Feb 2016, 04:47 PM (GMT+0)

(04:47:44) *** Rohini G joined the chat ***
(04:47:45) Rohini G: hi
(04:59:58) Rohini G: can i knw when my order[protected] will be delivered, it was ordered on 9th feb till now not delivered.everyday they say today and tomorrow but never getting it delivered. If you are not interested to deliver you should let us know right?
(05:00:23) *** Pradeesh joined the chat ***
(05:02:41) Rohini G: wat use when u cant deliver?
(05:04:48) Pradeesh: ya tell me
(05:07:44) Rohini G: wat ya tell me
(05:07:51) Rohini G: look into the chat history
(05:07:55) Rohini G: detals are given
(05:08:02) Rohini G: order placed on9th till now nt delivered
(05:24:40) *** Rohini G left the chat ***
NAME Rohini G
EMAIL [protected]@gmail.com
PHONE —
LOCATION Hyderabad, India
URL http://www.sendmygift.com/
DEPARTMENT —
SERVED BY Pradeesh
RATING None
COMMENT —

Order id...[protected]
Let me know the status

I am writing this email with lot of disappointment and pain, issue is I have placed an order on 11/02/2016 for delivery of gifts on 12/02/2016 (standard delivery). But till now delivery has not been done.
I have called customer care thrice, every time I happen to hear that it ll be delivered with in next 30 minutes and many time put up message in your online chat system.

This is what service you people are providing.

poor services i need to discuss with mandeep kaur so than only issues will resolved

order given on 8th feb for delivery of gifts on same day delivery (standard delivery). But till now delivery has not been done.

This is what service you people are providing.

half a star to the company.

I too placed order (id[protected]on 13th feb for flowers which was to be delivered in nagpur. Before placing order i confirmed with ashwini on chat and she said order will deliver same day before 9pm.
After listening her answer i placed order as i had to send flowers on 13th. But still my order is not delivered. It is in pending status.
I tried contacting customer care[protected] around 15 times but it wasnot connecting and the reason is high call volume.
24x7 chat is also useless as person leaves the chat without answering ur query. I also droped mail to [protected]@sendmygift.com but no response from them

As my order isnot delivered on time.. i want to cancel my order. And i m alsonot finding any way to cancel it.

Half start for poor service

The worst ecommerce start up I have ever come across... chat service.. of my god.. pathetic.. you need to have atleast 4 agents disconnect you before you get a high.. IDK how Hritik made such a comment when launching this portal... as poor as these guys are.!

To, SendMyGift.com Customer Care:

Stop empathizing, work and then give an assurance.. wait till i sue you for my inconvenience. If the order is delivered rather than getting cancelled. You are anyways fried.

I also have been cheated. launching police complaint for e commerce cheating

Hi friends, i also have got into their trap & had placed an order yesterday.. Terrible experience & no one is absolutely bothered !! Management is pathetic.. My order is still not delivered. Lets do something about this cheat company

please mail ur complains on... so that its a collective complain and police takes action on their Bangalore office
commissioner of police [protected]@ksp.gov.in
owners of sendmygift [protected]@gmail.com
[protected]@gmail.com