SendMyGift.com Complaints & Reviews

Hi, I had placed 2 orders at SendMyGift on 14 Jan 2016.
Order #[protected] and[protected].
The orders have not been delivered yet. I had several follow ups with them and every time they said it will be delivered within the next 3-4 business days. The latest call I had with them on 24th Jan wherein the customer service executive shocked me by saying that the order was OUT FOR DELIVERY on 14th Jan itself. The order was placed at...

I Siddharth want to complain against send my gift for their irresponsible behaviour & coustmer service i had ordered a gift (cake, flowers & wine) on 31st Dec2015 to be delivered on 15 the 31st Dec 2015 by their standard delivery that is from 9:00 pm-8.59am on 31st the Dec .On 31st Jan [protected]@ 00:15 when I called them, they assured me that it will be delivered before n2 am .but it was not delivered on next day that is on 1st Jan [protected]@9 am,...

I order a cake and bouquet for my friend birthday on 19th of January. On 20th of January they delivered the product in the night 9'o clock, it is so bad to get the product in the late night with some other name on the cake. And they said to me they don't have the bouquet so we want to deliver the cake today and deliver the bouquet tomorrow. But, They didn't deliver the bouquet on the next day. They said they will call me and solve the issue...

I ordered a personalised mug on 23rd december 2015. it's 24th January today and I have not yet received the order. It was a prepaid order. I contacted customer care via phonecall and mail, but no satisfactory response has been given. Order number was[protected]. Please give the details for restraining any legal actions from my side....

On 19th January I had booked a bouquet and cake combo for my best friend who had a birthday on January 23rd and since she was pregnant...i ordered something she would like. The customer care executive duped me into standard delivery assuring me that it would be delivered by 23rd Jan noon. Today I called them 6 times requesting them to deliver before noon and evening but they refused rudely and said there is no seller and it can be delivered...

One of the waste site I have never seen before.
I have ordered an item on 30Dec 2015 and it is not delivered and even they didn't refund my amount.

order details :
Proforma Invoice No.: 5262021
Reference #: [protected]
Date: [protected]:31:26...

Hi, I had ordered 7 mug from "Send My Gift" on 26th December 2015 and 1 more Personalized calendar along with Mug on 31st Dec The Order no. is given below. II had already made the payment online. They delivered only 6 Mugs from the first 7 order But still 3 orders are not yet delivered after so many follow up calls and Emails. More than 5o times i had call due to their wrong promises. Every time they are saying "Sorry for the delay and it...

Hello,

I had booked 4 gifts to be delivered on 18, 19, 20, and 21 of January one after another. I had booked the order on 5th of January and paid the amount. I have been harassed whenever I call the customer care people. They have been playing around with my emotions. My orders numbers are[protected],[protected],[protected], and[protected]. I have recordings of all the calls I have made to this people.

Please help...

It's a pathatic company from last 1 month struggling for refund, called nearly 50 times and so many mails But no response....

Hi,

I have ordered 2 mugs from sendmygift.com from Bangalore on 25th December 2015. i have ordered for gifting those mugs to someone who really means to me. i have received orders on 31st DEC 2015 and Jan 2nd 2016. i have received one mug without image and one order with blur image. please find below order Id for same issues
[protected]
[protected]

i have escalated these issues with images to sendmygift.com...

My Order ID:[protected]. I have order Cake & Flowers Combo to be delivered in Raipur on 31stDec Midnight to which I have already paid payment. Order was not delivered till 1:00 am so i contact with support team to which i got very poor & worst response. They put on my call on hold till half an hour to which under frustration i hanged up & recalled but to my disappointment same repeated, and was informed that it will get delivered in next half...

This is with respect to my order#[protected], order details as per below snapshot. I am writing this email out of frustration that I am going through due to the products not being delivered as per the agreed shipping date of 16th Jan’16. Though my order[protected] had two products Always Close to My heart and Cheeky orange Monkey, on the delivery day of 16th Jan’16 only Always Close to My heart was delivered and Cheeky orange Monkey wasn’t...

My order Num #[protected]. I have ordered five days before. Im contacting the CSR through chat wasting all my time. But the product not yet delivered in which they promised me that it will be delivered before 16th of this month. The worst online site ever. The top online sites takes one day to deliver, But this one. They dont want the customer satisfaction but the money i guess. Please i need this to be delivered in next two business...

My order number is[protected]. I order this on 28 december 2015.i didnt get order.customer care said they arrange callback but nothing to happends. Plz help me....

Ordered it on 30/12/2015. Did not receive the mug yet. On 11/01/2016, I had a word with Mr. ABDUL from escalation department. He promised that my order will reach before 13th Jan 2016. But its 15 Jan today and yet I haven't received my order. I called customer care today some JIVIKA took my call I asked her to transfer the call to escalation department then she said there is no senior on the floor and without saying anything kept me on...

This is for the order id :[protected] . I have raised an issue 20 days back. These customer service are telling they have delivered to somebody else and sometimes they are saying refund is getting processed. The customer support is rude and scolding and telling that I don't have right to ask them as my sister has made the order. I dont know what these people are telling. Every time they are saying they will arrange a call back but...

Ordered Personalized Mug on 29/12/2015. It has been not delivered yet. Whenever i have done a chat with CS(almost 5 times), they were always come with a automated script sorry/regret or i have escalated the issue and you will receive the item within 2-3 days. But nothing have been done. I have never got a call / msg for delivery as promised. SO never order any thing with the fraud company (SendMyGift)....

My Order number[protected] I have cancelled my order as they are not able to deliver as promised while order, i even confirmed from their representative about delivery.they said, we will be.and they failed saying we have not delivered that area.So i cancelled my order and they we will process refund in 2 to 3 days.its been almost 14 days and my refund is still not processed.when ever i call their rep they say we will sovle issue but end of...

You get more surprises than your beloved one. SendMyGift is one of the worst services in Bangalore. They promise to deliver the cakes with in 12Am while placing an order. I have placed my order on 30th Dec15 to deliver the order on 1st Jan16 mid-night. But these guys haven’t deliver the cake what I have ordered till now. I have ordered for 1KG pinaple birthday cake with flower bokeh . But they have delivered 1/2kg cake with “Happy...

Dear Sir/Madam, I had ordered a Personalized Mug from "Send My Gift" on 25th December 2015. The Order no. is[protected] and I had already made the payment online. As described on the website it supposed to be delivered within 3-4 days. But still it not yet delivered after so many follow up calls and Emails. Every time they are saying "Sorry for the delay and it will be get delivered soon". I am really fade up with the disgusting and careless...