SendMyGift.com Complaints & Reviews

I have placed Order to be delivered for 14-Feb, and it is still not delivered. Customer Support chat just says it will be delivered, and phone call is not picking Siting call volume is high, Ridiculous....

I have ordered a Flower Bunches from 10th Feb and Schedule it for delivery on 14th Feb. Still now the Flowers are not delivered. No proper response from Customer Care Executive. Completely Unprofessional Company and Service.
Its an sincere advice not to use SendmyGift for any gifting purpose....

Extremely disappointed with service and customer support. Calls not picked citing you are busy. No reply to live support query on a regular basis. Response is very vague. No response to my email. Here I am having paid for a valentine gift for my wife and son to be delivered today waiting the whole day not knowing whether this will be delivered today or not. Tracking says processing since morning. I will find out the details of this your company...

Hi, I ordered my gift on 13 Feb which has to be delivered today 14 feb but so far I didn't got any call or notification from anyone.
My order no is:[protected]
Since morning I tried calling their customer support but no luck. Its always coming as busy. Tried the 24x7 chat support but they are more dumb people. Not even responding to my chat messages . Completely unprofessional staff which are not even bothering to respond to...

I have order a flowers my order of is[protected] the product is not deliver yet .I have order on 13 feb 2016 nd and it will be deliver on 14 feb 2016 .the customer care not even responding properly. they are saying it will deliver befor 12pm but it's not deliver yet.worst services very disappointed....

Maine rs.229 ka ek red rose bouquet order kiya Jo abhi take deliverni ni hua h, order I'd is[protected] and I do not have received any confirmation email by sendmygift.com,
Please resolve my problem...

I place a order in cbd mode but there is no call neither any confirmation from there team.

My order no is[protected], they are just playing with people emotion, totally fake and fraud people....

My order id is[protected].. my utem has bt been deliverd yet .. i booked it for 13th feb 2016 .. still these ppl are telling another 30 min it wil get delivered .. really frustrating ..never experienced such bad service .. if they can not manage they should not take orders.. i need my money back .. there is no point if they deliver now my flower n cake .. its useless.. they have already spoiled it ..
Shruti...

Have order flowers worth of Rs 1000 and assured the delivery by 14th morning. Item is still not delivered and customer service is pathetic . Very difficult to connect to call centre and after connecting also not getting any statisfying revert....

This is regarding my order No.[protected] which was supposed to be delivered on 12.02.2016 but, the website they never bothered to deliver the order nor are they responding to any of my calls or emails.

Why are you running a business wherein you fail to deliver the product which we already paid for ?

A big time "FRAUD" Website this is. Please never make any purchase through them....

Order id[protected]..ordered roses, chocolate n cushions..received first two but ddnt get cushions but received cushion covers...cant believe that they expect us to pay 471 rs for two cushion covers..finally I was supposed to get free teddy bear 12 inches fir my order amount which was more than 499rs..my order amount was more than 850 rs..but ddnt get it..plz resolve n send the right ones...

This is regarding order #[protected] which I had placed on 11th Feb and was supposed to be delivered on 12th feb, , neither that happened nor anyone from Sendmygift bothered to inform that the same is not delivered..
I have been trying the CS no from couple of days and even dropped couple of mails and enquiry on their CS mail ids. But till date haven't got any response.

This is till date the worst customer service experience....

Dear All,

My order ID is[protected]

I have ordered an order on 11th Feb 2016, which was supposed to be delivered on 14th Feb 2016. I have been calling everytime to get the order status. No response from the support team. I have pinged online customer care so many times and they never respond. MY PLANNING FOR MY VALENTINE HAS BEEN SPOILED BECAUSE OF THESE GUYS...

I placed order on 12th feb . Order no[protected]. Customer care not picking call. Nor chat people responding. This is a fake website. Snatching money from people and not delivering money. I have done online payment. If you can't deliver the order then pay the money back...

Hi,
I gave an order of Rs 229 with order id[protected] for 14th feb 2015. The site did not even send me any confirmation mail. Nobody picks up their contact at any time in the hour. It disconnects saying too much load, even at 1am in the morning. When I tried to contact via live support, they transfer to customer support and they do not respond. I want a refund on this product....

I ordered On[protected], order ID[protected] Email id- [protected]@gmail.com
Name- uma shankar shukla, cell num- [protected]

It was told to me that it will be delivered on 14th feb before 2.00 PM as I have given office address of her and they said..Sure sir it will be deliver before 02.00 we will notify them.
But Still there is no hope of deliver and If im trying to call the customer care, no one is picking up the...

Product no #5280034 was ordered yet it is not delivered and even money was not refunded. This is one of tho most fraud website who is making us fool and ruin our day also....

I have ordered for flowers and cake My order no was[protected] But these people have neither delivered the order, nor given any revert about my queries.

The Customer Service people didn't picked up my call even after repeated callings at[protected]

And further even the manager of the company by the name Archiya, contact no. [protected] is also least concerned about the concerns of the customers.

Finally...

I placed an order with them yesterday and the expected delivery date was today. The order is not delivered yet and when I am trying to check the status of my order through the "Track order" tab on the website it is giving a message
Tracking Number :-Un Available
Order status :-pending
While placing the order there were too many executives on chat to help place the order and today not a single CS executive is answering...

I had ordered a product ( order no[protected] on 6th feb 2016. It was supposed to be delivered on 13th feb between 11:30 PM to 12:30 AM. They had charged extra amount for night delivery.(Total amount 468/-) . I tried to contact them through mail and demanded for refund but got no response from them. They received the amount through PAYTM. Be aware guys never order from here and ruin your plan.

FRAUD WEBSITE !!!...