Shine.com Complaints & Reviews

This is a fake company!! A bunch of con artists have come together taking advantage of situations! With false promises and charging you an arm and a leg. My loss is Rs. 61, 389.66 to be precise. They are least concerned about their deliverables and promises once they are paid!!! You will be left high and dry!! Please don't fall for any promises they make. They are not genuine!! You will end up loosing your precious resources during the low point in your life.
They are nothing but a bunch of swindlers!!

These are my order#
CP221622, CP222387, CP222402, CP222407, CP222410, CP224689, CP395947.

I bought paid service from shine.com but they paid me first and against that they are not providing any proper service he is not answering my call i complain many times to shine customer care but no reply.
many type service he sale me ..and now again he call me to buy more service other wise your pervious service is not beneficial for you..I have no money for it ...they was not tell me about money for service.. 1st he told me service 3292/- application highlighter fir 6 monts and Resume booster. I git it...after he sys next service is 2nd service 4673/- Negotiation skill and Education verification, I take it again. then after again he offerings service 3rd 8376/- interviewing and Haring test, now he again offered me 14000 something service.i cant take it your service. shine all day call me to buy this service unless your pervious service is worthless...and my pervious service is also not in my used i[censored]se available then why not shine suggest me. shine my all information shared with other fraud agencies he all day call me to jobs with paid ..i am also victim By shin fraud 20000 recently by call. this is very disappointed me.

I have submitted my complain earlier and yet to receive money from Shine.com. Please find attached screenshot for your kind perusal. Request you to resolve the issue at the earliest.

I got a call from shine.com on 21st April 2022and the person told me that you have selected your profile and want to provide your services for better job opportunities and he explained some things that they will edit my profile with their expert team and forward my profile to companies and will line up interview and the cost will be only 3292 rupees and he send me the link to pay, i paid the money then he told me that now you will get a call back from an agent and he will take your resume and forward your profile then I got a call on 23/04/2022, that guy name was Rohit and told me that i checked your resume and some things are missing .So we need to upgrade it like we will edit it and will do background verification & education verification. Background verification is only done by companies and he demanded me 5158 rupees for these 2 things, I completely denied and i told him that i have already paid 3292 rupees, but he completely persuaded me and told me if you will not pay then your 3292 rupees will be of no use so you need to pay. He told me that from now you don't have to pay anything else after this. I paid that 5158 rupees amount and then to my surprise he sent me one more link to pay 9556 amount for the same profile edition, i told him that i have already paid for it and now you are asking same money for same thing then he told me that you have to pay otherwise it will not work, you need to complete the process. further to that he gain sent me link to pay 16158 rupees for resume writing services to process my profile and provide me interview emails & he told me that it will not work and you need to pay more 16158 rupees, i refused to pay and asked for the refund paid earlier as i paid for those services & not got anything from them and will go to consumer court for this fraud. Hedenied to refund saying they do not have refund policy & then he tried to threaten me by saying he will inform organization, I said go ahead. Till now now I have lost 17953 rupees with zero service.
I need refund of my 17953 rupees immediately.

Hi team, I am Nishan
I got the call from shine team saying that I am looking for certain profile and they can promote the profile if the get the membership cost of 3292 i did pay that and they mentioned all the services will be provided thinking about future. After that I get the call from some of the senior management and his name was Umar he explained about all the services and at last he mentioned that I need to pay 7486 for additional details adding in the system. I got frustrated but just thinking about not wasting earlier money I paid 7486 to them. And after few minutes again he told to transfer 14000 which will help me to get more services and get the job in a week. At this time I refused and lost the trust on this part and asked for the refund .and later their way of communicating was different and no services will be provided in this they said like account management and all that.
Poc details - [protected] Umar
Amount paid - 10778
Paid date - 23rd April 2022

Plz help me in getting refund
My contact details -[protected]
Email : Shetty.[protected]@gmail.com

Dear Sir,

Reference to above, today one Ms Deepa called stating that she is representing from shine.com and there is only a fee of Rs.10/- to remit without any other charges for seeking job or employment.
She told me to open the web site:www.referenceonshine.com of Rs.10/- and told told to register by filling the details and remit the fees only with options like Rs.10/-, Rs.99/- and Rs.299/-. She specifically told me to remit the fees of Rs.10/-. I used the ICICI Bank credit card to pay Rs.10/- with 3D security option & received the OTP and filled to submit. Transaction failed after submission. All this has happened between 11.30am to 11.45am. After few minutes I received the message in my mobile with deduction of an amount of Rs.10100/- drawn from One Mobiwik Sys at 11.28am.
Kindly advise how to recover the amount which I lost and how do I believe your website. I request my amount of Rs.10, 100/- to get refunded to my account at the earliest for no fault of mine.
I am filing a complaint to ICICI bank and the jurisdictional Police station by tomorrow i.e. 23.04.2022. I can produce the transaction details if it is needed. I need your response of the said web site of this complaint since I lost faith in Shine.com till I get the confirmation.

Regards,

Sunil R Ingalgi

Misguided and misinformed and made us subscribe to services worth 1.5lakhs, not divulging proper explanations and information.
When contacted to cancel services, Client servicing team behaves super rude and unemphatic. NO LOGICAL REASONING OR PATIENCE TO LISTEN TO CONSUMERS.

My name is Shikha Mishra.I got a call from shine.com and the person told me that you have selected your profile and want to provide your services for better job opportunities and he explained some things that they will edit my profile with their expert team and forward my profile to companies and will line up interview and the cost will be only 2005 rupees and he send me the link to pay, i was denying but he told me that trust us, i paid the money then he told me that now you will get a call back from an agent and he will take your resume and forward your profile then I got a call, that guy name was Brajesh and told me that i checked your resume and some things are missing .So we need to upgrade it like we will edit it and will do background verification, background verification is only done by companies but he lied me that this is under precedure and he demanded me 8295 rupees for these 2 things, I completely denied and i told him that i have already paid 2005 rupees which was too much for me, I can't afford it, but he completely persuaded me and told me if you will not pay then your 2005 rupees will be of no use so you need to pay.He told me that from now you don't have to pay anything.I was in denail mode and i told him that i need to think on it then he told me that you have to pay right now as it wil not work later.I paid that big 8295 rupees amount then i told me now just process it, then he told me that you have to pay more and sent me one more link to pay 11455 amount for the same profile edition, i told him that i have already paid for it and now you are asking same money for same thing then he told me that you have to pay otherwise it will not work, you need to complete the process, i told him are you crazy and told me you can;t keep asking for the same money and i told him to process my profile and provide me interview emails and the services for which i paid this much big amount of 10300 but he told me that it will not work and you need to pay more 11455 rupees, he had o shame and humanity and told me thta take this money from somebody and pay it otherwise you will net get any service, i told him that yu told me that this wil be the last time and still you asked for 11455 more amount, I asked for the refund but he denied and he denied to give me ay service and was keep forcing me that you have to pay more if you want to process your profile.I disconnected his call and he was keep calling me and asked for the money.So now I have lost 10300 with 0 service and there whole team tried to take more money from me with fake services and lies.Now i just want the return not anything else as soon as possible.I will destroy this company.I am from a middle class family and they did this to me.I NEED MY REFUND OF RUPEES 10300 AS SOON AS POSSIBLE OTHERWISE I WILL TAKE A BIG ACTION.

I initially registered for the job portal/resume highlighter service of Shine.com for 3k. That in itself has not helped me much at all. However, they delayed giving me the login saying that my education and experience needed to be verified by their third party vendors to make my resume more attractive. And I had to pay another 5k for that.

After a lot of convincing, I paid. Then realized that 3k out of that 5k+ was for a course...

Hi Team,

I had approached to Shine.com for resume writing and done the payment of INR 5310.00/- on 13th evening after 6pm.
On 14th Mr. Suraj Sharma contacted me and asked me to come online as some more procedures are following. He never told me of full package for the services or anything. He informed me that I need to get the authentication service in order to get my CV done and make it visible. I was NOT happy as I clearly told him why then I was not informed this from the beginning. He tried to convince me a lot and told me that it is the last service I need to purchase. After a long discussion I agreed and paid the amount of 7197.00/-. Immediately he sent me another link and told me that I also need to pay for this service, which annoyed me a lot. I was not happy at all and I informed him that the same things is getting repeated again. I don’t see any transparency and I am not comfortable is doing the payment as it was again not informed me. I asked him for refund and to connect me with his manager. He get me connected with Someone Called Shiva and he told me that the earlier amount what I have is paid is non- refundable. And I need to trust them. Again Suraj told me that it is the last transaction. After 1hr of discussion I paid the amount as I never wanted to lose the earlier amount. Again as soon as I paid the amount of 12034.00/-, Suraj sent me another link and asked me to that payment of 17227.00/-. And this time I decided not to pay anymore and realised that it is a SCAM/TRAP altogether. But was quite surprised that why such a reputed Organization will stoop into these kind of petty activities to earn money.

So I sent them a mail immediately to refund me the amount and till that time I had not received any of the services. Suraj responded me again saying that the amount is Non-Refundable. This time, I went to company website and i could see that he is actually incorrect. “Refund if any will be at the sole discretion o[censored]s. We offer no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the users card/bank accounts. We give no guarantees of server uptime or applications working properly. We undertake no liability for free services.”. So there is refund policy.

After complaining to Shine, Suraj called me again and informed me that I need to prove about all the discussion if i have to get the money refund. Unfortunately I did not have any recording, as I never imagined that I will end up in this situation. And it was a call from Shine, so I trusted.. Though it is not just a matter of money, still it is a huge psychological torture to recall the whole proceeding. I wish it should not happen to others. I am sure Shine need to be much more transparent and do ethical approach for doing business. Not I am not sure why they are not ready to refund money when I had immediately informed them that I am not availing any services. I am sure they would have all the system recorded calls to verify my claim. Anyone will be able to check how the conversation went and how uncomfortable I was doing the payment each time due to lack of trust and transparency. I am sure Shine must be getting lots of customers. So why they want to enjoy someone’s hard earned money when I am not at all ready to avail the service as there is no more trust and I had informed them immediately to refund the money.

I am sure Shine was started with some values and ethics. I Am even sure the CEO would have put lots of effort with some vision and target. Seems like only Target is left now without any vision, value and ethics. It is one of the biggest and successful brand in India and deals with career of the people. Sad to see that the business ethics has been compromised by some and the organization is getting an bad name. plz.. Save the brand, Save the TRUST. Shine have more potential and can do even better.

Now i am not sure how can i get the refund from them spread an awareness about Shine.com. I hope they will correct the business model.

I have purchased services from Shine due some force and then realized not use them. Same day requested stop services and return the paid money. I lost faith because, Shine violated Data privacy policy, Shine backend team shared my personal data to scammers, they tried to grab money with that information. Starting onwards Shine representatives are not behaving frankly and in-between faced the above issue.

Please arrange my money back.
my email ID is [protected]@gmail.com/[protected]

I can share all evidences.

A very good afternoon to you sir, my name is faisal ali. And i am from pilkhuwa dist (Hapur). I was searching for a job a call came and the said we are calling from Haldiram and they asked are you searching for a job i agreed so they asked for my Documents, I provided my documents and after that they asked for 750 registration fee a paid as according to them it was refundable.
On next they the charged me for Rs. 5500 for a document verification and i paid after that i found that they are scammers I appealed for refund then they asked for Rs. 2250 as a file cancellation charge now they are saying that you have to pay rs. 3300 something as 18%Gst then they will refund me my whole amount, a scam has happened with me i appeal to have a look over it.

I believe in law and order of my country, it's a humble request please have a look over it.
The scammer name on true caller is HR PRIYA.
The number from which they called me is
M.NO:[protected]
M. No:[protected]

The number on which I transferred the money is:- [protected]
Name of the person is:- Adnan Ahmad
His account is in KOTAK MAHINDRA BANK

As I have searching for the job and spicejet company person called me and starting I have paid 500/- and then job confirmation, accessories, security in this name they collected 33, 000/- from me and now its not refunded. Please Kindly do the needful.

Shine.com is a Fraud Job Portal. For returning money they asked us to give Rs. 10 so that they would return us the application amount given at the beginning. In the website for filing bank account details for payment it was like for Rs. 10 and when the transaction got failed we received a message from the Bank saying that INR20000 transaction as failed. So by telling Rs. 10 they were about to debit Rs. 20000 from my account.
https://shinecomplaints.com/comp.php this is the link address which I got for returning my amount.
Mr. Mohit (Phone no. [protected]) a person working in shine.com was the one who contacted me from the above given phone no.
Please be aware and careful from such Fraud Job Portals.

Dear Sir / Madam
My name is Pranav Desai . I registered on 13 april 2022. We have received the call from the Shine executive to avival the job offer services.
paid on 3292.
today representative called me on 14 april Mr. Vicky Goyal at 10:30 AM asked me about my Job preference . he told to avail the Job i would have to get 2 services you need to pay 10560 but before he did not mentions the amount after the again ask for 15704 amount. this 1st Payment: 3292/-Application Booster Package
2nd Payment: 10560/-Resume Writing Education Verification Plus Package
3rd Payment: 15704/-Job Profile Verification Plus Package, Linked-In Profile Summary
i said this is final payment of your all services said yes. After he made the payment he was asking for another 35000/- that I would not be interested to pay. because this was not told earlier.
so i requested him to connect his manager refund the amount its fraud/cheating us and i need full amount to be refund to which they denied their is no refund system in shine
total payment done 29556/-
i would like to request really appreciate if could get full amount of refund from shine.com as eralist
Please let me know if need other details require from my end.
thanks for your help in advance
Pranav S Desai
[protected]

Dear Sir

This is to confirm that we have received your concern and will get back to you with an appropriate resolution.

We appreciate you reaching us and we will get back to you at the earliest.

For any queries, please feel free to contact us at [protected] / [protected] / [protected] /[protected] or email us at [protected]@shine.com.

On Thu, Apr 14, 2022 at 1:45 PM Contact Us wrote:

Forwarded Conversation
Subject: Refund the amount request Pranav Desai
[protected]----

From: Pranav Desai
Date: Thu, Apr 14, 2022 at 1:11 PM
To:,

Dear Sir / Madam
My name is Pranav Desai . I registered on 13 april 2022. We have received the call from the Shine executive to avail the job offer services.which I had paid for 3292.
today representative called me on 14 april Mr. Vicky Goyal at 10:30 AM asked me about my Job preference . he told to avail the Job i would have to get 2 services you need to pay 10560 but before he did not mentions the amount after the again ask for 15704 amount. this 1st Payment: 3292/-Application Booster Package
2nd Payment: 10560/-Resume Writing Education Verification Plus Package
3rd Payment: 15704/-Job Profile Verification Plus Package, Linked-In Profile Summary
i said this is final payment of your all services said yes. After he made the payment he was asking for another 35000/- that I would not be interested to pay. because this was not told earlier.
so i requested him to connect his manager refund the amount its fraud/cheating us and i need full amount to be refund to which they denied their is no refund system in shine
total payment done 29556/-
i would like to request really appreciate if could get full amount of refund from shine.com as earliest
Please let me know if need other details require from my end.
thanks for your help in advance
Pranav S Desai

Dear SirMadam,
My name is Mehul Shah and I registered on shine.com on 9th April 2022 where in Mr.Sumit explained about the paid services of shine.com with a nominal price of INR 3292/-.
Initially I showed little interest but seeing my options running out and a lot of convincing by Sumit and his high claims of providing a very high paying job and other services like resume building and personal relationship manager I gave in and made the payment. Sumit promised that I do not have make any other payments for the services and I will get a very high paying job in 2 weeks.
So I paid INR 3373/-(with GST) and then he told me that your personal relationship manager will call you within 20 minutes.But the call came after 2 hours.The personal relationship manager Mr.Rohit will call me again to find out more about my profile and find a job matching my profile.
Next day on 11th April at around 3 pm, Rohit called me and we had a discussion about my job preferences, salary, location etc. He told me that in order to get your dream job I would have to avail 2 more services costing INR 5320/ and INR 9792/-.He guaranteed life time services and a very high paying job immediately. So, with a lot hesitance and apprehension and after a lot of discussion and arguments, I made the 2 payments.
After this he told me that I will have to pay for the 4th service otherwise the top 3 services and the money will be forfeited as shine.com does not have a refund policy.I realized that I was caught in his trap but had no other option so very reluctantly I swiped the credit card for the 4th time even though I had no money. The amount was INR 16383/-.Then again he used his words to sell one more service which costed INR 24779/-.This time I had no money and disconnected the call after heated argument and lot of bad words and aggressive tone used by Rohit.
Below is the summary of payments made to shine.com –
1.INR 3373/- Paid services of shine
2.INR 5320/- Job profile verification plus package
3.INR 9792/- Education and job experience verification
4.INR 16383/- Senior level resume writing and professional summary
5.INR 24779/- Jobs on the move (which I did not pay)
The total amount paid is INR 34870/-.I am a service class employee and INR 35000/(approx.) is a very big amount of money which I cannot afford to lose at any cost.My mother is 65 years old and I have a 2.5 year old daughter. I am the sole breadwinner for my family of 4 people.
Please help me get the full amount refund as I do not want any of their services.I hope you understand my plight and reverse the charges at the earliest for which I will be highly obliged and ever grateful.

Dear SirMadam,
With reference to the Service Request no. SAK[protected] regarding the disputed transaction, I am not satisfied with the resolution provided by the bank.
Except the 1st transaction of INR 3373.61 on 9th April, 2022 no other transactions were authorized by me.Even this transaction was also disputed as I was not told about these charges and after paying the charges also I have not received what was promised.
All the other 3 transactions conducted on 11th April i.e. INR 5320.70, INR 9792.89, INR 16383.31 were fraudulent transactions conducted on my behalf without my consent.
Kindly block these transactions so that the amount does not get credited to the merchant.Please reverse the charges at the earliest to my credit card account.
I am a service class employee and INR 34000approx is a very big amount of money which I cannot afford to lose at any cost.My mother is 65 years old and I have a 2.5 year old daughter.I am the sole breadwinner for my family of 4 people.
I hope you understand my plight and reverse the charges at the earliest for which I will be highly obliged and ever grateful.Dear SirMadam,

With reference to the Service Request no. SAK[protected] regarding the disputed transaction, I am not satisfied with the resolution provided by the bank.
Except the 1st transaction of INR 3373.61 on 9th April, 2022 no other transactions were authorized by me.Even this transaction was also disputed as I was not told about these charges and after paying the charges also I have not received what was promised.
All the other 3 transactions conducted on 11th April i.e. INR 5320.70, INR 9792.89, INR 16383.31 were fraudulent transactions conducted on my behalf without my consent.
Kindly block these transactions so that the amount does not get credited to the merchant.Please reverse the charges at the earliest to my credit card account.
I am a service class employee and INR 35000 approx is a very big amount of money which I cannot afford to lose at any cost.My mother is 65 years old and I have a 2.5 year old daughter.I am the sole breadwinner for my family of 4 people.
If you are truly dil se open then please read this email with an open heart and you will come to know who is right and who is wrong.Then provide a solution.You are my last resort in this case and If you do not help in this regard then I will have no other option. If the Bank does not help then what is the use. Please read the word file to understand the whole story.The name of the person is different but story is same.
I hope you understand my plight and reverse the charges at the earliest for which I will be highly obliged and ever grateful.

Hi,

Today I have updated my profile on Shine.com
Immediately after 10~20 minutes someone called from mobile no:+91 [protected] posing as Shine Team. They have mentioned that Shine is directly tied with some recruiters and refers candidates to such companies and service charges will be collected from such companies only. But, it is necessary to create a reference ID, they said. So, for creating a reference ID a Rs.10 package to be purchased on "Shinereference.com". When I logged into ShineRefence.com in it prompted me to update personal data and to pay Rs.10 to buy reference package. But an amount of Rs.10, 100 deducted from the account as it was on OTP direct update setting.

How come such fraudsters get access to Shine profile details ?

Please look into this, resolve and arrange to pay back the deducted amount of Rs.10, 100

Screenshots attached for reference.

Getting calls from SHine.com for JOb offers

registartion asked to pay 3300 rs

post asking for amore money for profile creation and correting CV etc

asked 8400 further, if we ask over call providing irrelvant information not paying money back

Karishma Sikdar
Thu, Apr 7, 12:59 PM (5 days ago)
to support, Shine

Team,

I have recently enrolled for the premium services of Shine yesterday evening. I paid an amount of Rs. 3, 292. I was given a confirmation by your executive Mr. Shivam with this payment, I will become a premium member for Shine and I will be given all necessary support by the team for a suitable job and salary package and that there are no further payments to be made. All necessary processes will be taken care of by the team.

I then received a call from the relationship manager Mr. Rohit who informed me that I have to make a further payment for Education & Job Verification. We had a long chat as I was told by the executive that no further payments were required. However, I decided to make the payment for the same. I paid Rs. 5192.

Once this was done Mr. Rohit, relationship manager sent me another invoice saying that i have to make a payment of additional Rs. 7197 for the job verification. He did not inform me that for education verification & for job verification I need to make two different payments. I was under the impression that one payment will take care of both the verification. We had a definite argument on this for 20 mins and then I was forced to make the payment of Rs. 7, 197 because I was already half way through the process. Post this he conveyed no further payments were required post this and the process will start immediately after i receive the login id & password.

Mr. Rohit then called me again after 15 mins to check on the login id & password and yet again he sent me another invoice of Rs. 12, 979 stating this needs to be paid for the presentation (this was not informed to me at all). I refused to pay anything any further as in this whole process there was no communication on any payments which were to be made post payment of Rs. 3, 292. Then Mr. Rohit said this is necessary without which he cannot help me. I asked to speak to his manager post his response.

Mr. Rohit then transferred the call to his manager Mr. Suraj Sharma who is the most incompetant of all. He dared to speak to me in a derogatory tone and said he can't do anything as the payment has been made and i can go ahead and use the services which I have paid for. He did not address my concern on the payment communication by the executive nor did he address the lack of communication on payment requirements by his team member Mr. Rohit. He was trying to give me all the sales talk and when I refused to listen to it he simply said he can't do anything about it and simply transferred the call back to Mr. Rohit. I have been in the corporate industry for 8 years but I have never met a more unprofessional man than MR. Suraj Sharm. It is disappointing to have interacted with him.

Mr. Rohit then assured me that I don't have to make a payment for the presentation and that he will guide me through this job requirement process.

This has been a very disappointing journey with shine in less than 24 hours. You have not communicated the process nor have you communicated the full payment structure. Now I have been forced to go through with it and I am stuck half way. I am out Rs. 16000 and I have no clarity nor support. The team is constantly asking me to make payments. This is not the right process to onboard a client nor the right attitude to portray to your client. The experience has been the most deprecating of all and I cannot condone this behavior.

I need a resolution from you at your earliest.

Regards
Karishma Sikdar

Karishma Sikdar
Thu, Apr 7, 1:54 PM (5 days ago)
to support, Shine

Team,

I am extremely disappointed with the behaviour and process you have. YOU ARE BLATANTLY CHEATING CUSTOMERS.

I have spoken to a friend who is a lawyer and he has advised me to take this to consumer court. I am prepared to do this unless you refund the full amount paid by me of Rs.15, 681 by 6 pm today.

The above was the mail complaint sent to shine.com. They are now harassing me. request your urgent help