Claimed

Shiprocket Complaints & Reviews

1
Last updated Mar 1, 2024
Complaints 462
Resolved
29
Unresolved
433
Quick Links
Statistics
Share
Contacts

File a complaint to Shiprocket

Having problems with Shiprocket?

File a complaint and get it resolved by Shiprocket customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Shiprocket
Customer Service Contacts

Shiprocket Phone Numbers

Phone
+91 92 6662 3006
85
110
+91 11 4117 1832
36
47

Shiprocket Website

Shiprocket Head Office Address

Plot No.- B, Khasra- 360, Sultanpur, M.G. Road
New Delhi
New Delhi District
Delhi
India
110030

Shiprocket reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prasoonk55
Jul 28, 2023
Aug 31, 2023
This thread was updated on Aug 31, 2023
Report
Copy

Delivered fake Product from Silkmall

Website:www.shiprocket.in

Ship rocked has delivered fake cheap saree from silk mall https://silkmall.in/, and the best part is they have not mentioned the sender details on parcel.

It seems they are helping these crimes now a days.

The delivery guy did not visit door and asked for payment via UPI and delivery to security guard.

DTDC Tracking number: I13987260

Ship rocket chose DTDC as delivery partner....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vanita rajput 06
from Mandi, Himachal Pradesh
Jul 19, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
Report
Copy

Late delivery issue , cancellation and refund request

Address:Jeori

I had ordered the product on 9 th july and i haven't received it yet. So i want to cancel the product and refund my money please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vanita rajput 06
from Mandi, Himachal Pradesh
Jul 19, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
Report
Copy

Late delivery issue and cancellation request

Address:Jeori

I had ordered the product on 9 th july and i haven't received it yet . Please tell me when you deliver it to me....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vanita rajput 06
from Mandi, Himachal Pradesh
Jul 18, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
Report
Copy

Late delivery issue

Address:Jeori

I haven't received my product yet it's been 10 for my order...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
khetas
Jul 11, 2023
Jul 11, 2023
This thread was updated on Jul 11, 2023
Report
Copy

Fake product delivered.

I was delivered a fake product today (11th July)

Ship rocket Order ID : #FS2718
AWB id: [protected] (Xpressbees delivery partner)
Seller details as on the delivery label:
Seller name: Prakash - Ansh Traders, Delhi
Seller phone number [protected]

I have received a delivery under the AWB: [protected] & order id:[protected]. The product received by delivery is a dummy product....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Newtu
Jul 10, 2023
Jul 10, 2023
This thread was updated on Jul 10, 2023
Report
Copy

They fraud sellor but claim courier people

Address:Gujarat

Shiprocket has a webnetwork of shopping pages n fraud parcel team who pack old clothes or cheap product, if they get order of 1200 then they pack 100 to 200 rs product or old used clothes if it's cloth order then send with partner like delivery or xpressbees by taking customer data n receive cash on delivery, on courier they never mention sendor name and RTO so once it delivered the fraud happened as their own courier service so they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kswamy60
from Chennai, Tamil Nadu
Jun 23, 2023
Jul 10, 2023
This thread was updated on Jul 10, 2023
Report
Copy

SRTP2273693928 - Not attempted for delivery - Returned for no reason

Address:NO 18, SREENIDHI, SRI RAGHAVENDRA COLONY

Dear Sir

We experienced an worst experience from arrogant staff and useless system from your organization. SRTP [protected] was supposed to deliver on 16 June 2023 but your delivery guy didn't turned up. No calls made...repeatedly try to reach your offices and customer care (surprise that phone numbers[protected] and [protected] is only for seller support!) with no use except arrogant attitude. finally visited to flip cart...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sajiv Sharma
from Hyderabad, Telangana
Jun 18, 2023
Jul 10, 2023
This thread was updated on Jul 10, 2023
Report
Copy

OFD Applied...shipment 3170751526

Address:Sector-15 Noida

Shipment not delivered since 16th Jun'23 was the date...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sajiv Sharma
from Hyderabad, Telangana
Jun 18, 2023
Report
Copy

OFD Applied...shipment not delivered

Address:Sector-15 Noida

My shipment is pending with Shiprocket with consignment no.[protected] and status is showing OFD Applied..they are not delivering it to my address since 16th Jun'23 was the date to deliver...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uday kumar 24
from Pune Metropolitan Area, Maharashtra
Jun 8, 2023
Jun 9, 2023
This thread was updated on Jun 9, 2023
Report
Copy

Products quality issue

Address:49pipal wala mohala Badli NEA R Gas Agency North west Delhi 110042

LONG SLEEVE LINEN COTTON MEN SHIRT PACK OF 4 - L and delivered some different product pack of 3 shirt which is dirty, there collars is very dirty (color become yellowish )

Plz do needful
Qty: 1 | Price : ₹1199.00

Discount : ₹0.00

Subtotal : ₹1199.0

Order ID number -ST03JUN621...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
Wani Ridu
from Srinagar, Jammu and Kashmir
Jun 1, 2023
Jun 9, 2023
This thread was updated on Jun 9, 2023
Report
Copy

Namyaa bust plumping cream

Address:Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030
Website:app.shiprocket.in/help

Delivery boy misbehaved with me, I haven't received my order yet but i had made payment for my order, Delivery boy told me to pay for the order and i payed, the order status shows order delivered but i didn't recive it... Please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ranjith11
Jun 1, 2023
Report
Copy

Fake Delivery

Website:app.shiprocket.in

Here is the mail communication send to shiprocket about my issue.

" I am writing to express my deep concern and frustration regarding the unresolved delivery dispute for AWB [protected]. Despite my continuous efforts to seek a resolution, the matter remains unresolved, and I have not received adequate communication from your team.

On May 8, 2023, at 09:38 AM, I initially raised a delivery dispute concerning the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pkhjp
from Jaipur, Rajasthan
May 31, 2023
Jun 5, 2023
This thread was updated on Jun 5, 2023
Report
Copy

Item not delivered in my address

ID no. SRTP[protected] has not been received to me till today, but checking the status shows it is delivered. Pl. Examine....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhagyesh007
from Nadiad, Gujarat
May 19, 2023
May 20, 2023
This thread was updated on May 20, 2023
Report
Copy

Wrong product received but muje mera refund wala nai Mila

Main shiprocket ke through kuch dino pehle ek parcel bheja tha lekin vo mere buyer ko delhivered nai hua aur muje wapas RTO delhieverd hua 7 tarikh ko. And maine 8 tarikh ko raise dispute Kiya tha aur Aaj jab maine shiprocket main call Kiya to bol rahe hain ki panel pai koi dispute show nai ho Rahi hain and and abhi panel pai status RTO transition show kar raha hain and and maine mail pai bhi sare photo and vide share kiye tha lekin abhi...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
issacpeter
from Ernakulam, Kerala
May 6, 2023
May 20, 2023
This thread was updated on May 20, 2023
Report
Copy

I have already cancelled the product and they are sending me the product

I cancelled the product and they are senting me. i dont want it anymore. please do return it back to the company....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anushka Pandurang Jadhav
May 6, 2023
Jul 10, 2023
This thread was updated on Jul 10, 2023
Report
Copy

Wrong item

Address:Styletrendy.shop
Website:Styletrendy.shop

I have received wrong item from the seller I want to return it but they don't have no customer service number please let me know the return procedure...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
@
@##siva
from erode, Tamil Nadu
May 5, 2023
May 20, 2023
This thread was updated on May 20, 2023
Report
Copy

Shirt/I want to cancel my order

I want to cancel my order
e kart tracking id SRTC[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priyadhars
May 3, 2023
May 4, 2023
This thread was updated on May 4, 2023
Report
Copy

Delivered incorrect product to my address

A[protected]-Received incorrect product it's completely different I have recieved .kindly refund my product...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahamatg
May 1, 2023
May 4, 2023
This thread was updated on May 4, 2023
Report
Copy

Product is misleading, completely wrong , its a slimming shirt

The detail shown in the video are totally misleading. The product is not at all as shown in the video, worst quality . Its a slimming shirt. I want Full refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Esha chawariya
Apr 28, 2023
Jul 10, 2023
This thread was updated on Jul 10, 2023
Report
Copy

Sports bra

Address:Tank road Kashi nagar Bhandup (w)Mumbai 78

I ordered 2 sports bra of rs 499 but I got only 1 cotton bra .. which is small in size .. the helping no. Mention on the order receipt is not working properly.. they are not receiving my call at all .. anyhow I want my money back in my account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy