SHOP CJ Network Complaints & Reviews

I have ordered a mini silai machine as on 18 may 2016 from shop cj they took atlest 12days to delivered as they have don't option of cancellation of product in their website even the courier which they booked was tortured at time delivering courier person embaras me shouted on me very rude behaviour gati.express ne of courier please sue such courier servicesmy name is prantick gosh want to file complain against gati and shop cj for carelessness..

Hi
my name is shilpa bhardwaj
i am form new delhi
my oder number is = [protected].
my oder picup date is 18/5/16.
my product name is = Nutriglow intensive cell re-gene range.

jab ye product mene oder kiya so i happy but jo show me free product dikha rhe the vo delivery ke time ghar par nahi aaye complent karwane par product pak karwadiya gya or 18 tarik ko picup krwa liya .. or shope cj ne bola ki 7 to 8 day's me aapke pass aapka product aapke paas aa jayga but today date is 30/5/16.abhi tak na hi koi call aai naa koi is product ke regarding koi mgs.picup ke 10din bad mene call kiya ki tina delay hogya so aap mujhe refund kar dijiye to vha se bola jata he ki hume aapka product abhi recwed nahi hua he jab hojayga tab aapko call aayga .jab ki jis coriyar dwara mera product picup hua tha unse connform karke pta chala ki unhone shopcj ko mera produt 20 -5-16 ko hi bhijwa diya he but shope cj se aaj tak koi informeshion nahi mil rhi na hi mere pise wapis mil rhe he .
jab bhi call karo ek hi jwab dete he ki aapke pass call aajayga aap wait kar lijiye but koi call nahi aata . not only this 'NUTRIGLOW" product ..mene 3 paroduct kharide or 3 product me hi kharabi mili pehle oder num me likh diya or ye dusra ...=

my name is Lakshmi bhardwaj
my oder no - [protected].
my paroduct name is - Designer Jewelry Collection by Zaveraat.
product picup date is - 5/5/16
ecom to sho cj sand product date is 8/5/16.

isski bhi koi informeshion nahi mil rhi na hi prooduct bhijwa rhe he or naa hi pise ...!

my 3rd oder is about mobile phone
my name Lakshmi Bhardwaj
My oder number - [protected].

oder recived date s 13/5/16.
fest complent date is 13/5/16.

iss mobile ki rs he 3848/- jis 13 tarikh ko jab ye product mere ghar aaya tab open karke dekha to sirf phone tha . no mobile battery no charger nothing ... mobile exaris ek bhi nahi thi 13 tarikh ko hi jab complent ki tab hed costumarcer exeqtive ne mere bank ditel bhi li but today date is 30/5/16...no any information no any mgs nothing na hi koi odder rewaesd picup ke liye aaya na hi koi aaya or na hi koi phone aaya ...


I thik...
THIS SHOP CJ IS FROOD COMPANY
SHOP CJ CHEATING WITH A CUSTOMERS ...!!

b'cos this shop cj is cheating with me .

Sir,
With due respect, it is inform to you that we have purchase symphony diet 12i air cooler vide order no. [protected] which was delivered on[protected] vide invoice no.[protected]. Within one year of warranty, we find difficult to operate it now due to non functioning of power button. You are requested to please look into the matter and solve the same.

Pradeep kumar verma
Mob [protected]

Worst experience I ever had with online shopping, I had ordered a makeup kit and the time when I got the delivery it's was damaged and of low quality. Worst customer care executive as they force us first to all to keep the product by convincing us and very slow process of taking down the complain as after 2 days I have received a call of returning the product but now it's been more than a week their is no msg or mail or call from any of their executive. Also even if they collect the product from me I dnt fink so their is guarantee of my refund

To whom it may concern,

I've been receiving promotional and or offer SMS every single day from ShopCJ even after reporting this issue to the customer care. The person I talked to (unfortunately I don't remember his name) agreed that he will disable this for my number, which obviously he didn't. Even after a week of addressing this issue, no initiative has been taken to solve the problem. Kindly do the needful to stop this nonsense. I'm at my wits' end. Any help in resolving this issue is much appreciated.

These are two phone numbers mentioned in every SMS I received to avail offer. Hope that's of some help.

[protected]
[protected]

Regards,
Immanuel

I have ordered mobile from shopcj. First they said the product will be delivered in 3 to 5 working days. After i made the payment through credit card. It was shipped after 1 day. Now it has been 7 days i am unable to get the delivery. They are providing the courier waybill number or reference number they blindly saying "you will get product". I had called them 40 to 50 times and given complaint but they din't resolve it. They din't even where the package is.
I am very much frustrated now.

Order ID: [protected]
The product contained a eye liner which had leaked and because of which all the items in the box had turned black. So we placed a complaint and they told we will exchange. It's been a month they haven't sent the exchange order nor they want to return my money. I have the receipt the courier person gave me while he took the defective order.
We have called and mailed them also but they just say we will call you back in 2 days but they never call nor they reply.

I ordered for Ambrane AQ880 tablet on 28 th April 2016 through the order number [protected] in shopcj network and I received the item on 01st May 2016. After opening, I understand, I received a wrong and used product. I contacted customer care and back end team asked to me to upload the images. After verified the images they raised a return request and item picked back on 11th May 2016 and the backend team informed, I will get the new item.

As of today, I didn't received the item and I am following up the customer care through calls/mails, no body is responding. The customer care team is informing the item is out of stock and will be delivered when it is available.

So, I raised for a refund, because I don't know, when the item will be received, but no body is responding.

I had purchased smartab from shop cj .when tablet was delivered I found that the tablet, s screen was broken.I complaint shop cj many time but no respond. My order no is [protected]. Date 28 /04/2016. Please exchange my broken and worse tablet.I call shop cj custmor care many time but they didn't take any necessary step.docket no is.[protected]. Item code is. 154936.my name is nainum Pantola.

I had ordered a laundry hanger from star cj mobile app on 26 april, payment done theough citibank credit card. Order no [protected]. Due to delay in delivery i cancelled it on 6th may. Aftet taht i would have called them atleast 20 times but they always say my backhand team will call you and refund the amount1899 but that never happened. I want you all to take action and help me get my refund back.

Hi! I had ordered classy by glowria imitation jewellery from shopcj.com.
Order number for the product is [protected].
I had placed this order on 15th may, 2016 and received it on 23rd may, 2016.

I regret to inform you that i am very much unsatisfied with the quality of the product.

Therefore, i would like you to refund back my total amount and would like to return the product.

Hi,
I have ordered designer jewellery collection by zaveraat.
I have got same set of blue diamond necklace twice
(Blue pendant set
Pendant : 4.3 cm h x 2.4 cm b
Earrings : 2.3 cm l x 1.8 cm b
Chain : 46 cm l).
I was supposed to get —
Deep red pendant set
Pendant : 4.1 cm h x 2.1 cm b
Earrings : 3 cm l x 2.1 cm b
Chain : 46 cm l

Please work on this asap.

Call me on [protected] immediately.

I had ordered for the non stick master chief on 02.05.2016 still not recieved i am very disappointed with your services i did not expect with your service . When i will receive my product me will not pay shipping charges .i want my parcel within 2 days .Many time i called your center every time they logged the complaint and there is no solution still .sometime some your executive called said you had cancelled the ordered but my knowledge i had not cancelled my ordered then say ok we will arrange your orderd withot fail you will receive with in 4 days . I called your center and ghati center atleaset 5 times .

I will not pay shipping charges other wise i will go consumer court for that kind of your Errasment ..Be noted i will not pay any shipping charges and no body dare to say about shipping charges ..

Thanks
swati trehan
phone number : [protected]/[protected]
Hno 530 new adarsh nagar near glory machinery
phagwara distt kapurthala 144410

This is d worst shopping site i hv ever seen
Frsrly i order a beauty kit it ws delivered sooo late and when i got it then it ws all broken n damaged
Then i hv complained many tyms called up them bt still they r so stupid that they don't hv any responsibility for their work
No prsn came to cllct it back n no call ws done by them
I hv ordered for d first tym n m very much disappointed by ur site
I m not going to use it again n tel my frnds too abt ds
So dt they will also not do the same mistake!!!

The product mentioned above is collected by us on 5 may 2016. It was a set of 3 dress materials. One of it was damage so we registered a complaint for reverse picking it. Now, the condition is that your men has collected that above mentioned product on 9 may 2016. Now today's date is 20 may 2016. The process is of 7 days. But til now, we had not received that product. So, if it will not come in 2 days. We will take legal action towards it and also give our review in newspapers for the awareness of consumers.
Product id : 166514

Hi,

Order no [protected]

Incorrect bangles size was sent. The product was picked up for replacement on 21st april. We have neither received replacemmt nor refund until now.

The customer care rep rechecked the order and confirmed that incorrect size was sent and in later calls another rep said replacement wouldn't be possible as the order was delivered correctly.

We have called customer care at least 10-15 times. Each time they say they have noted the problem and we'l receive the replacement soon or they hang up.

There seems to be a serious issue with this site. Lot of online reviews also complain that they have had similar issues and they did not receive refunds.

On 26 april 16 i ordered reebok combo option 3, which include total nine products, after two days i received my order and eight of them are ok but my reebok shoes colour is not as per my order, i choose black and blue and they send me white and blue, when i contact to customer care they told me product is as per order, even in my bill it's clearly showed i ordered black and blue...
Here i attached my bill and also shoes pic...
I send many mails attached with bill and shoes pics
Even after they not properly replied my mails and call... I'm completely disappointed... Now i never shoped from shop cj and also tell everyone to not buy it from this site... You are fraud shop cj

I have Order placed for vlcc 5 in 1 herbal it include cosmetic pouch but when i received the product cosmetic pouch was missing.
When i called up on ur toll free no. They disconnected the no. Everytime after hearing my complain. I have seen on television cosmetic pouch was included even on ur website it showed.
Kindly let me know when can i get cosmetic pouch.
Harpreet
Dehradun

I have placed an order for NIKON COOLPIX P610 CAMERA on 27thApril, 2016.Order no.[protected].Subsequently payment was made for the order through net banking. As per their terms and conditions, order should be deliver witin 5 to 10 days.To day is 16th of May 2016.But not yet order is delivered .So many time I have contacted with their customer care team. Every time they told witin 24 hours they will call me back.But they never called me back except one single day.Still today they could not solve the issue. I sent two e-mail regarding this issue. They didn't reply. I, therefore, request you to solve the problem and arrange for delivery the product as soon as possible.

I purchased 9 bad sheet @ rs3000 on 5th may. after i seeing the add but I am not satisfied with the quality of that product and i have complain them immediately within 24 hours but they told me that we can not change the product that is not our policy but that is not mention clearly in their add .

in there add they are clearly says that the quality of this product is very fine.when i see the quality that is not upto the mark.

what should i do please suggest