Shop CJ — Voucher not received | |||
Dear Sir, I Placed an order bearing order no. [protected] on 2nd July 2015. While placing this particular order I was offered a voucher worth Rs.5000/- by SHOP CJ but when I received the product there was no voucher inside it. I registered a complaint regarding this on 4 July /28th July/1st August/13th August 2015 & so many times verbally on SHOP CJ Customer care number and it was told everytime that I will receive my VLCC voucher within 15 days. Today is 13th August 2015 and still I haven’t received my Gift Voucher. This was the First Time I ordered through “SHOPCJ” and I am highly disappointed seeing their services. They must make sure they deliver what they are offering. I hope I will receive a positive response this time. My registered Contact Number is [protected]. My alternate contact no. is [protected]/[protected] Was this information helpful? | |||
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SHOP CJ Network customer support has been notified about the posted complaint. | |||
 9 Comments | |||
Comments
Hi Anu, We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.
Reply
Waiting for a positive response this time.
Please give me reply
Please give me reply
my order no is [protected]
Puma combo
I order of puma combo on 14th may, 2016 and discuss with your executive on [protected] and say to me 2 pair of shoes of puma company and 2 t-shirt also puma company but actually only 1 shoes of puma and 2nd other company and t-shirt also other company. so give me answer and reply me. If not give me puma company, return my order.Thanking You.
SHOP CJ Network Customer Care's response, May 25, 2016
Verified Support
Hi Rachhu,
we regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.
Regards,
Shop CJ India
we regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.
Regards,
Shop CJ India
SHOP CJ Network Customer Care's response, Jun 4, 2016
Verified Support
Hi Racchu,
We have refunded the amount, let us know if you face any issues, we regret for delay, hope to serve you soon.
Regards,
Shop CJ India
We have refunded the amount, let us know if you face any issues, we regret for delay, hope to serve you soon.
Regards,
Shop CJ India
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