SHOP CJ Network Complaints & Reviews

Hi Saurabh, We apologize for the error. Your query has been forwarded to the customer support team, allow us sometime

I purchased induction plate from shop CJ. The day one I purchased the same it is not working and I am calling time and again to the toll free number and the brand customer care to resolve my problem but till date I have not received any call from your office. On 26th May I made the complaint then message was received by me that our executive will call you within two days and your request for return of the product already lodged. Till 3rd June 2015 I did not receive any call and then again I made complaint at your toll free number and the person who received my call said that there is no such complaint regarding return of the product. Last Friday i.e, on 29th May I registered a complaint in the brand customer care but till 5th June 2015 there is no response from the brand customer care. Your company is taking this problem very easy and don't know that the customer satisfaction is one of the moto of every growing company and do not take it easy. Please resolve my problem as early as possible. I shifted to Mumbai from Gurgaon I thought that each and every house hold items I will require I will purchase the same from your company but my first experience is so horrible I am receiving dant from my husband every day for purchasing the product from your company. I spent hundred of rupees on phone calls but not heed is paid by your customer care centres. I never recommend anyone to purchase items from shop CJ. It is fraud and very poor products

same experience by me too..

Hi Sushma, We regret that your experience was not up to your expectations.
Request you to provide us the Order ID so that we can resolve your issue.

damaged product

We have received the order and the product is damaged, so we would like to return the product. kindly refund our payment. order no. [protected] Regards / Mridula Khanna

Hi Bhumika, '

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Thanks!

Regards,
Shop CJ India

Hi Customer,

We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.

Thanks!

Regards,
Shop CJ India

Hi Hukam,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Thanks!

Regards,
Shop CJ India

Hi Taha,

We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.

Thanks!

Regards,
Shop CJ India

Hi Alice,

We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.

Thanks!

Regards,
Shop CJ India

Dear Sir/Mam,
My email id is alicia.[protected]@gmail.com, I had ordered Pack of 7 sarees from Shop Cj on 30th April 2015. My user id is aliciaajish and Order no.[protected] I have paid 1529 rs for this product. I got very poor quality product as well as damaged product. and one of saree in this pack was stinking as if someone had used them. I called many time at their customer care and wasted my time and money for calling them, still my problem was not resolved .
Executives every time says that back-end team will call you, but nobody called me.after 15 days they called me and arranged reveras of product. I asked for refund against this order but since 1 month i am following up with them and they are giving false promises that it will show up in the bank soon . I am very frustrated and mentally harassed by their service.

Their customer care executives not even properly educated, they can not reslov the problems, they only say back end team will call you, but nobody calls. I am wasting my money since 1 moth for calling them, but nobody bother about it.
I request other costmoers that never buy anything from shop cj.

Sir please reslove my problem because it is 1 month now that shop cj is harrasing me mentally.

Regards,
Alicia
[protected]

Hi Sukh,
We regret the inconvenience, We'll be unable to do much here as replacement period for this product has expired. Sorry!

Hi Chhaya,
We regret the delay, please provide us with the order # so that we can check this and get back to you.

Hi Manpreet,

We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.

Thanks!

Regards,
Shop CJ India

Hi Rajesh,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Thanks!

Regards,
Shop CJ India

Hi Ajinesh, We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Hi Chander,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

Hi Sabina,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

Hi Pushkar,
We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Hi Mamta,
We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Hi Nikhil,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India