ShopClues.com Complaints & Reviews

It worst experience that I have, will never recommend any body to order any thing from this site. it not the product I order that it showing in site . It fake site that I am going to post with ID and order and picture what was been send to me ...Axe Deo + Mp3 Player...Order Number
(25 Sep 2015, 12:04 AM)
69055414
What I got was Ice deo local made // Mp3 player is fake device with LED .that you turn on red light and it does nothing ...

Hope at least refund would for real ... posting on alll social media

The stress i am facing with Shopclues can not be explain by me in few lines. So i suggest to all the people who do their shopping online through their credit cards "Please please Please never ever purchase anything online with shopclues, even Cash on Delivery" this people do not have a good customer service as well enough management to see and settled actually what has happen and what the customer is telling when he calls to Shopclues CSA, this CSA are taught parrots they don't know even what is the theory of follow up with escalated issues. In my issue from 16th Aug 2015 i kept my self calling Shopclues on an interval of 48 hours constant as per their norms but till they did not call me atleast one time that we are doing or working on the ongoing issue, only they reply that customers that is "mai samajh raha hoon aur bilkul smajh raha hoon mujhe waqt di jiye mai aapki complaint likh raha hoo" now what to say all the time on account of my every last call to them after an interval of another next 48 hours answer is same same so i say they are only taught parrots and nothing. Shopclues is not worried about customers money loss only they know to bag money from customers and very bad we customers do to have more benefit for Shopclues that is online purchase through our credit cards, we should go for option COD atleast this blood suckers wont cheat us???

You know friends even on cash delivery they has different different tricks on their published schemes like once you go for COD you will not get those BUCKS it will tell sorry this options is only for online credit card purchase and also you will be charged for shifting etc etc.

I want to see this Shopclues get shut asap!!!

please see in my case i have received only 2 rodes & 2 rubber plates of 10kg x2 (totak 20kg out of 50 kg placed order as per their add on website) Totall 30 kg (5kgx4=20, 2.5x4=10=(30kg)is not delivered to me including 2 dumble rodes, 2 hand grippers, 2 gloves & rope.

see the image what they couriered me in attached image1

ANY ONE can see in the image that it is the bill of Shopclues.com Merchant name " Friends Trading Company" & POD of Safexpress by this courier service i received only 2 parcels of the 3 parcels boked my Merchant on my name detials provide by Shopclues to Merchant and Merchant booked with Safexpress on PODit is mentioned clear that 1 parcel is not delivered which is lost by Safexpress while shifting from Jalandhar to Ambala and from Ambala to Pune.

Nitin Katyal
1:13 PM (5 hours ago)

to Anil, me, Prashant, Sanjeet
Hi,

customer has recieved 2 parcels instead of 3 parcels, & your team is saying you had booked only 2 parcels from our end. but as per the boking slip its clearly mentioned 3 parcels. & on the pod copy its written 2 parcels recieved instead of 3 parcel signed by the buyer. pls talk to the buyer & resolve this issue..


Abdul Latif Saleh
Laxmi Niwas, Ground Floor, Near Shreeyash Apartment, Vikas Nagar, Dehu Road
SAME AS ABOVE
Pune, Maharashtra 412101
India
mb -: [protected]

​NEED AN URGENT REVERT FROM YOUR END... ITS AN SERIOUS ISSUE​


--
Regards,

Nitin Katyal │ Friends Trading Co.
Wx- 18 Basti Nau, Opp Gndu College, Jalandhar City 144002, Punjab India.

Office :[protected] / 5005007

Mb :+91-[protected] / [protected]

Email : [protected]@gmail.com │ www.friendstrading.in
________________________________________________________________________________...⇄

above details are of Marchant from whom Shopcleus.com sent this product.

Name of Merchant company is [ Friends Trading Co.

He mailed me today after having telecon talk with me on[protected] noon and told clearly that 3 parcels were booked with safexpress and he have booking receipt with him


NOw Guess wo who Lies, Merchant, Safexpress or Shopclues.com

The stress i am facing with Shopclues can not be explain by me in few lines. So i suggest to all the people who do their shopping online through their credit cards "Please please Please never ever purchase anything online with shopclues, even Cash on Delivery" this people do not have a good customer service as well enough management to see and settled actually what has happen and what the customer is telling when he calls to Shopclues CSA, this CSA are taught parrots they don't know even what is the theory of follow up with escalated issues. In my issue from 16th Aug 2015 i kept my self calling Shopclues on an interval of 48 hours constant as per their norms but till they did not call me atleast one time that we are doing or working on the ongoing issue, only they reply that customers that is "mai samajh raha hoon aur bilkul smajh raha hoon mujhe waqt di jiye mai aapki complaint likh raha hoo" now what to say all the time on account of my every last call to them after an interval of another next 48 hours answer is same same so i say they are only taught parrots and nothing. Shopclues is not worried about customers money loss only they know to bag money from customers and very bad we customers do to have more benefit for Shopclues that is online purchase through our credit cards, we should go for option COD atleast this blood suckers wont cheat us???

You know friends even on cash delivery they has different different tricks on their published schemes like once you go for COD you will not get those BUCKS it will tell sorry this options is only for online credit card purchase and also you will be charged for shifting etc etc.

I want to see this Shopclues get shut asap!!!

please see in my case i have received only 2 rodes & 2 rubber plates of 10kg x2 (totak 20kg out of 50 kg placed order as per their add on website) Totall 30 kg (5kgx4=20, 2.5x4=10=(30kg)is not delivered to me including 2 dumble rodes, 2 hand grippers, 2 gloves & rope.

ANY ONE can see in the image that it is the bill of Shopclues.com Merchant name " Friends Trading Company" & POD of Safexpress by this courier service i received only 2 parcels of the 3 parcels boked my Merchant on my name detials provide by Shopclues to Merchant and Merchant booked with Safexpress on PODit is mentioned clear that 1 parcel is not delivered which is lost by Safexpress while shifting from Jalandhar to Ambala and from Ambala to Pune.

ANY ONE can see in the image that it is the bill of Shopclues.com Merchant name " Friends Trading Company" & POD of Safexpress by this courier service i received only 2 parcels of the 3 parcels boked my Merchant on my name detials provide by Shopclues to Merchant and Merchant booked with Safexpress on PODit is mentioned clear that 1 parcel is not delivered which is lost by Safexpress while shifting from Jalandhar to Ambala and from Ambala to Pune.

See the Delivery order below attached image!

Called Customer care many times and spoke with them, they are clue less.. Beware customers, please think about these sort of experiences before you make any order with Shopclues.

Wrong product delivered.