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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 57

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@
@hk
from Mumbai, Maharashtra
Apr 19, 2019
Resolved
Report
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Resolved

Address: East Singhbhum, Jharkhand, 831004

I got the below mentioned mesaage on wed 17th april,

Dear customer you won
1st prize from
Shopclues online shopping
Tv show your
Prize is (Tata safari)&market value rs, 12, 80000/-
So pay only
Registration servicestax of
Rs, 6600/-
www.shopclueswinners.in
Contact us/-
Helpline[protected]
M=[protected] w[protected]

I transferred inr 6600 post that which they said money will be transferred through bank, then from bank i got a call and below message

Dear customer
Rtgs for rs 12, 80, 000/- failed due to non payment of service charge rs. 25600/-.
To avail the offer pay service charge immediately to the concerned branch. For details contact us on helpline. [protected]@sbi.co. Inxxxxxxxxxx6166or on mobile number[protected].
Mr. Rahit besra. A/c.[protected]. Ifsc. Code. Sbin0013112
13:11:23

Stating transfer inr 25600 against rtgs to complete the transaction and post that they will transfer the money in to my account, which i did. As soon i do that they a started asking for inr 38600 as gst charge, which i denied to pay and said to return my money back i don't want the gift amount. Now to transfer the money back they want inr 10000.
I think there is a major scam going on and many people are being scammed through the same.
Requesting you to look in to this and help me an other get the money back.
+3 photos
May 24, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2019
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
I got a letter from Shopclues.com that i got 2 Voucher(one from which is of 10 lakh and another is of 1 lakh). I know it most probably is a scam but i just want to make sure from you peoples if it is a Fraud letter or not???
ShopClues.com Customer Care's response, Apr 25, 2019
Verified Support
Dear Taranjeet,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues.
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    T
    Treza Rattan
    from Mumbai, Maharashtra
    Apr 19, 2019
    Resolved
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    Resolved

    Address: Thane, Maharashtra, 421503

    I received message from [protected] and call from [protected] stating that i have won a car in shopclues lucky draw worth rs.500000. By just paying registration fees u will receive ur car. I know it is a scam just want to make people aware. Opp person doesn't know what product we have purchased and when when asked he told blender which i purchased 2yrs back. I understood this is fraud. Guys beware of such scams
    May 23, 2019
    Complaint marked as Resolved 
    ShopClues.com customer support has been notified about the posted complaint.
    Verified Support
    Apr 19, 2019
    ShopClues.com Customer Care's response
    Dear Treza,

    Greetings from ShopClues.com

    Our sincere apologies for the trouble you were put through.

    Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

    Your patience in this unfortunate matter will be highly appreciated.

    Best Regards,
    Team ShopClues
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      R
      Raghav Shetty Ajri
      from Delhi, Delhi
      Apr 17, 2019
      Resolved
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      Resolved

      Address: Yelahanka, Bangalore, Karnataka, 560064

      I have recieved a letter from shopclues by courier telling that you have won 1 lakh with a scratch card, scratch card was containing 10lakhs in it, they had a code in that too send for some # helpline number, after i send that called me and they told we will transfer your money but you need to pay 6000 before we send as service tax, service tax should automatically detect from the prize money if it was true, shopclues is cheating customers it is a big fraud company. If i get the money i'll stop it here itself, orelse the next complaint will be in cyber crime.
      +2 photos
      May 22, 2019
      Complaint marked as Resolved 
      ShopClues.com customer support has been notified about the posted complaint.
      Verified Support
      Apr 18, 2019
      ShopClues.com Customer Care's response
      Dear Raghav,

      Greetings from ShopClues.com

      Our sincere apologies for the trouble you were put through.

      Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

      Your patience in this unfortunate matter will be highly appreciated.

      Best Regards,
      Team ShopClues
      I have recieved a letter from shopclues by courier saying that you have won 1 lakh with a scratch card, scratch card was containing 10lakhs in it, they had a code in that too send for some # helpline number [protected], after i send that called me and they told we will transfer your money but you need to pay . 11000+24000 GST+32000 paid totally 67000 before we send as service tax, service tax should automatically detect from the prize money if it was true, shopclues is cheating customers it is a big fraud company. If i get the money i'll stop it here itself, or else the next complaint will be in cyber crime.and income tax please do contact [protected] email id [protected]@gmail.com its urgent further communication for consumer court

      a fraud contest of shopclues online shopping scratch and win - Comment #3409154 - Image #0
      a fraud contest of shopclues online shopping scratch and win - Comment #3409154 - Image #1
      a fraud contest of shopclues online shopping scratch and win - Comment #3409154 - Image #2
      V.d umesh Devadiga's reply, Apr 19, 2019
      Reply immidiately othervice complaint to cyber crime department tomorrow
      V.d umesh Devadiga's reply, Apr 19, 2019
      If it is prod why my adress phone no and my full details give to prods so you are the responsible for my amount that is big 67000/-rs so I COMPLAINT SHOPLUES .COM SURELY IN CONSUMER COURT.
      ShopClues.com Customer Care's response, Apr 23, 2019
      Verified Support
      Dear Customer,

      Greetings from ShopClues.com

      Our sincere apologies for the trouble you were put through.

      Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

      Your patience in this unfortunate matter will be highly appreciated.

      Best Regards,
      Team ShopClues.
      collect the amount to that person plz give to refund becose you r response for my personal details
      ShopClues.com Customer Care's response, Apr 24, 2019
      Verified Support
      Dear Customer,

      Greetings from ShopClues.com

      Our sincere apologies for the trouble you were put through.

      Our teams are taking each and every step to get this to an end. We assure you that the situation will be corrected soon. Suggest you connect with the legal authorities of your area.

      Best Regards,
      Team ShopClues
      Order item not delivaryed
      ShopClues.com Customer Care's response, Apr 26, 2019
      Verified Support
      Dear Customer,

      Greetings from ShopClues.com

      We would like to begin by apologizing for the inconvenience this may have caused to you.

      Please share your order details to enable us to check and resolve this at the earliest.

      Best Regards,
      Team ShopClues.
      ShopClues Order[protected] for Digimate-03 In th.. is undelivered as courier could not contact you. Give feedback http://sclu.es/tiaoi. We request you to connect with Bluedart Plus 250 gms on [protected].
      Ashvin Mahyavanshi's reply, Apr 11, 2019
      ShopClues Order 171346502 for Digimate-03 In th.. is undelivered as courier could not contact you. Give feedback http://sclu.es/tiaoi. We request you to connect with Bluedart Plus 250 gms on 18602331234.
      ShopClues.com Customer Care's response, Apr 26, 2019
      Verified Support
      Dear Ashvin,

      Greetings from ShopClues.com

      This is with reference to your Order ID 146534001 for Stylish Mens Ankle Socks 5 Pair- GS-5-64 regarding the delivery of your order.

      We would like to inform you that our courier partner has confirmed that your order has been delivered at your shipping address. As the order is placed on cash on delivery; hence, we are unable to provide the proof of delivery.

      Thereby, we request you to make a fresh purchase by visiting www.shopclues.com

      For further assistance, please visit www.shopclues.com/help.html

      Best Regards,
      ShopClues.com
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        L
        Lavanya Machireddy
        from Visakhapatnam, Andhra Pradesh
        Apr 16, 2019
        Resolved
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        Resolved

        Address: Noida ; Uttar Pradesh, Hyderabad, Andhra Pradesh, 500003

        Sir ur executive Nitin Kumar Singh is cheating us saying that u have gained lucky coupon of Rs.12, 60, 000/-.he told us to deposit 6000/- in Paulus Ekka a/c to get ur prize amount. We deposited. Again we told us to deposit rs25, 200 regarding bank charges. We told is it not possible with us. He told deposit rs5000 against same a/c left over at he will arrange. Again we deposited. Now again he tells that more rs 7000 to deposit.we told not required the prize amt.please refund our paid any of the 11500. He is not responding. Again and again he is calling and troubling us. I go to press and media to complain.
        +2 photos
        May 22, 2019
        Complaint marked as Resolved 
        ShopClues.com customer support has been notified about the posted complaint.
        Apr 16, 2019
        Updated by Lavanya Machireddy
        Compliant against Nitin Kumar Singh regarding lucky coupon .taken amount with us and not refunding it back. Cheating and troubling us

        Verified Support
        Apr 19, 2019
        ShopClues.com Customer Care's response
        Dear Lavanya,

        Greetings from ShopClues.com

        Our sincere apologies for the trouble you were put through.

        Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

        Your patience in this unfortunate matter will be highly appreciated.

        Best Regards,
        Team ShopClues
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          M
          Manohar R Saxena
          from Baraut, Uttar Pradesh
          Apr 15, 2019
          Resolved
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          Resolved

          Address: 10/17.,BuddhiVihar Phase -2.,MORADABAD i, Moradabad, Uttar Pradesh, 244001

          ShopClues Order[protected] for Couple Watch Colle.. successfully placed & will reach by Tue 23 Apr. Click http://sclu.es/mPlAa for support.
          As per your assurance of delivery within 3 days, I have booked the same since I have to gift the same on 19th April, & if you can deliver it on or before 19th then OK otherwise I may think for cancellation of this Order !
          May 17, 2019
          Complaint marked as Resolved 
          ShopClues.com customer support has been notified about the posted complaint.
          Apr 15, 2019
          Updated by Manohar R Saxena
          ShopClues Order[protected] for Couple Watch Colle.. successfully placed & will reach by Tue 23 Apr. Click http://sclu.es/mPlAa for support.

          Verified Support
          Apr 16, 2019
          ShopClues.com Customer Care's response
          Dear Manohar,

          Greetings from ShopClues.com

          We would like to inform you that your Order ID[protected] for Couple Watch Collection Attractive Men's And Woman GoldenRosraJula is ready to ship and will be dispatched within 24-48 hours.

          Once the order will be dispatched, you will receive a notification via SMS or E-Mail along with the tracking details and you may contact the respective courier partner to deliver the order as per your request.

          Moreover, we have shared the information with our Support Team and they shall be connecting with you within next 24 hours to share an update on the same.

          Requesting your patience here.

          Best Regards,
          Team ShopClues
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            K
            Kirtiagrawal28
            from Mumbai, Maharashtra
            Apr 15, 2019
            Resolved
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            Resolved

            Address: Girls hostel, cims, Bilaspur, Chhattisgarh, 495001

            Hi team recently recieved some online lucky draw contact and recivied 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.

            Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm.

            Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.
            May 20, 2019
            Complaint marked as Resolved 
            ShopClues.com customer support has been notified about the posted complaint.
            Verified Support
            Apr 16, 2019
            ShopClues.com Customer Care's response
            Dear Kirti,

            Greetings from ShopClues.com

            Our sincere apologies for the trouble you were put through.

            Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

            Your patience in this unfortunate matter will be highly appreciated.

            Best Regards,
            Team ShopClues
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              G
              Gùddîê Ñürsãt
              from Kolkata, West Bengal
              Apr 15, 2019
              Resolved
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              Resolved

              Address: Shopclues.com, Ganjam, Odisha, 760010
              Website: Shopclues.com

              OD[protected]
              Today I received the product from bluedart but shirts are a little bit longer than i expected so I place a return request for this product but they are not accept my request & they are rejected my request... Please help with this issue, Why shopclues do this type of harassment with us. I want my money back as soon as possible please..
              +2 photos
              May 31, 2019
              Complaint marked as Resolved 
              ShopClues.com customer support has been notified about the posted complaint.
              Verified Support
              Apr 16, 2019
              ShopClues.com Customer Care's response
              Dear Guddie,

              Greetings from ShopClues.com

              We have investigated the matter with our respective teams and found that the same product 'Khadio Men's Multicolor Short Kurtas With Free Red Gulal' against Order ID[protected]​ has been delivered to you in seal packed condition after proper quality check.

              Hence, we are unable to process your request. We appreciate your understanding in this matter.

              Best Regards,
              Team ShopClues
              Apr 16, 2019
              Updated by Gùddîê Ñürsãt
              I'm not saying seal is broken, product is damaged... I'm just saying product and package delivered in good condition but shirts are a little bit longer for my father so I just want to return or replacement of this product... That's it. I would like to say again package & product are delivered to me in good condition ok in good condition, I just have trouble with size. Pls try to understand what my point is... Please i beg you.
              Verified Support
              Apr 24, 2019
              ShopClues.com Customer Care's response
              Dear Guddie,

              Greetings from ShopClues.com

              We would like to inform you that we have sent you the same size of the product 'Khadio Men's Multicolor Short Kurtas With Free Red Gulal' which was ordered by you.

              Thus, we are unable to fulfill your request. We appreciate your understanding in this matter.

              Best Regards,
              Team ShopClues
              Jul 08, 2019
              Updated by Gùddîê Ñürsãt
              But when my father worn it was not fit. That's the reason why i wanted to return it, The shopclosure return policy is not good at all & shopclues.com does not play their return policy, They are just fooling us back at the name of the return policy... Amazing.. 👏🏻👏🏻
              Jul 08, 2019
              Updated by Gùddîê Ñürsãt
              I will never make the mistake of shopping from shopclues.com again And I will not allow anyone to do...
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                K
                Krishnan2019.
                from Bengaluru, Karnataka
                Apr 13, 2019
                Resolved
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                Resolved

                Address: Sithara KRA 93, Sanathanapuram p o, 688003

                Where is the ugl certificate you advertised, only item got without certificate, which is not fair, as most valuable part is the certificate without which stone has no market value
                I got stone alone
                Company name ceylon saphire
                But original ceylon saphire company only advertises in infiamart, not shop clues they said
                So this may be a false company
                Pl enquire also on contacting the delhi mall address they said that there is no shop at ff44 shop number address given by this ceylon saphirecompany
                May 16, 2019
                Complaint marked as Resolved 
                ShopClues.com customer support has been notified about the posted complaint.
                Verified Support
                Apr 13, 2019
                ShopClues.com Customer Care's response
                Dear Krishnan,

                Greetings from ShopClues.com

                We would like to begin by apologizing for the inconvenience this may have caused to you.

                Please share your order details to enable us to check and resolve this at the earliest.

                Best Regards,
                Team ShopClues.
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                  S
                  Sheeba Sulthana
                  from Mumbai, Maharashtra
                  Apr 11, 2019
                  Resolved
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                  Resolved

                  11th april, 2019
                  I received a letter marked urgent. Enclosed were -
                  a certificate confirming i had won rupees 1 lakh
                  a scratch and win voucher stating that the code revealed is the redemption code for the money
                  a letter stating i was randomly selected for the contest on the occasion of the company's anniversary celebration.

                  Is this true?
                  May 17, 2019
                  Complaint marked as Resolved 
                  ShopClues.com customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 12, 2019
                  ShopClues.com Customer Care's response
                  Dear Sheeba,

                  Greetings from ShopClues.com

                  Our sincere apologies for the trouble you were put through.

                  Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                  Your patience in this unfortunate matter will be highly appreciated.

                  Best Regards,
                  Team ShopClues
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                    R
                    Ramesh Mathiazhagan
                    from Vadakku Valliyur, Tamil Nadu
                    Apr 8, 2019
                    Resolved
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                    Resolved

                    Address: Nalini Ranjan Avenue,Basantalla Saha Road,New Alipore, 607103

                    The company is full responsible for this type of activity. I request the responsibilities to take action regarding the sender of the letter. The helpline number mentioned in the letter is [protected]
                    They called me i asked for the account details. They gave some sbi account number and asked to put 3600. I gave my account number through whatsapp. Sorry for the inconveniences made by me
                    +5 photos
                    May 12, 2019
                    Complaint marked as Resolved 
                    ShopClues.com customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 09, 2019
                    ShopClues.com Customer Care's response
                    Dear Ramesh,

                    Greetings from ShopClues.com

                    Our sincere apologies for the trouble you were put through.

                    Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                    Your patience in this unfortunate matter will be highly appreciated.

                    Best Regards,
                    Team ShopClues
                    I get wrong product and worst I want my money back product, AWB NO [protected] plzz help me or I'll do something I want my money as soon as possible if anyone got there money plzz call me [protected]

                    shopclues lucky draw winner - Comment #3405756 - Image #0
                    ShopClues.com Customer Care's response, Apr 22, 2019
                    Verified Support
                    Dear Ishan,

                    Greetings from ShopClues.com

                    We would like to begin by apologizing for the inconvenience this may have caused to you.

                    Please share your order details to enable us to check and resolve this at the earliest.

                    Best Regards,
                    Team ShopClues.
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                      K
                      Kalyan.g
                      from Cuddalore, Tamil Nadu
                      Apr 6, 2019
                      Resolved
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                      Resolved

                      Address: Sithara KRA 93, Sanathanapuram p o, 688003

                      Though I ordered item 10 days back nearly, item is not got till date
                      Before that I got a msg that Cod was not successful as I did not give them money
                      But courier Bluedart never contacted me till date, now I got a msg that it will be delivered on[protected]
                      But today also when I called number in the msg to contact one Abhilash he is not cutting the phone though I called him nearly 20 times at many intervals
                      What is this? Abhilash Bluedart phone
                      [protected]
                      Please advice my mobile number
                      [protected]
                      Kalyanakrishnan G
                      May 15, 2019
                      Complaint marked as Resolved 
                      ShopClues.com customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 08, 2019
                      ShopClues.com Customer Care's response
                      Dear Kalyan,

                      Greetings from ShopClues.com

                      Our sincere apologies for the delay that happened in resolving your concern.

                      Our courier partner updated us that they were unable to deliver the product as there was an address Issue. You may contact the customer care of BlueDart on [protected]. Further, your Order is expected to be delivered by 13th Apr'19 and our representative will connect with you shortly to provide an update on this.

                      Requesting your patience here.

                      Best Regards,
                      Team ShopClues.
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                        B
                        Bhujangappa Gowda
                        from Delhi, Delhi
                        Apr 4, 2019
                        Resolved
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                        Address: 560016

                        Craze n demand is not a genuine company. They are cheating customer, please be careful. I would strongly recommend not to buy anything from this people.

                        We had ordered 2 silk sarees with the following order numbers, but different sarees were delivered, I have posted our concern in Facebook but there is no response.

                        This is cheating; customer care number now Operational.

                        Our order IDs:[protected] &[protected]

                        My mobile number : +91 [protected]
                        +1 photos
                        May 7, 2019
                        Complaint marked as Resolved 
                        ShopClues.com customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 06, 2019
                        ShopClues.com Customer Care's response
                        Dear Prashant,

                        Greetings from ShopClues.com

                        Please know that the Order Ids which you have shared does not belong to shopclues and there is no order placed by the number as well.

                        Request you to connect with the merchant from which you have placed the order.

                        Best Regards,
                        Team ShopClues.
                        Verified Support
                        Apr 06, 2019
                        ShopClues.com Customer Care's response
                        Dear Bhujangappa,

                        Greetings from ShopClues.com

                        Please ignore the previous response.

                        Please know that the Order Ids which you have shared does not belong to shopclues and there is no order placed by the number as well.

                        Request you to connect with the merchant from which you have placed the order.

                        Best Regards,
                        Team ShopClues.
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                          E
                          elvina dsilva
                          from Vasai-Virar, Maharashtra
                          Apr 4, 2019
                          Resolved
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                          Resolved

                          Hi team, today I have recieved some online lucky draw contact and recivied 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.

                          Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm as if it's not through you guys how can they get my complete details like CTC no n complete address.

                          Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.
                          May 9, 2019
                          Complaint marked as Resolved 
                          ShopClues.com customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 06, 2019
                          ShopClues.com Customer Care's response
                          Dear Elvina,

                          Greetings from ShopClues.com

                          Our sincere apologies for the trouble you were put through.

                          Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                          Your patience in this unfortunate matter will be highly appreciated.

                          Best Regards,
                          Team ShopClues.
                          I have order chocho velvet diwan set for 849 rs and you have deilivered wrong product it is other very bad bed sheet i have done payment prepaid now how to change the product
                          ShopClues.com Customer Care's response, Apr 12, 2019
                          Verified Support
                          Dear Tanya,

                          Greetings from ShopClues.com

                          We would like to begin by apologizing for the inconvenience this may have caused you.

                          Please share your order details to enable us to check and resolve this at the earliest.

                          Best Regards,
                          Team ShopClues
                          Helpful
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                            A
                            amarsrvstva
                            from Noida, Uttar Pradesh
                            Apr 2, 2019
                            Resolved
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                            Resolved

                            Hi folks,

                            I have received a call from a few people one was calling from kolkata and another was from jamshedpur, both were saying you are a lucky winner and your draw happen here only so you can visit either on kolkata or on jamshedpur center and you won a tata safari of rs 12, 80, 000 you can either get this car or can take the money of the car's amount,

                            Contact number from where i received calls were [protected], [protected], [protected].

                            Please take some strict action on such non-sense.
                            May 5, 2019
                            Complaint marked as Resolved 
                            ShopClues.com customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 03, 2019
                            ShopClues.com Customer Care's response
                            Dear Amar,

                            Greetings from ShopClues.com

                            Our sincere apologies for the trouble you were put through.

                            Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                            Your patience in this unfortunate matter will be highly appreciated.

                            Best Regards,
                            Team ShopClues.
                            Return the.. product..r my money..all cheaters u don't hv correct information also.. product not delivered y...u... said.its delivered...I didn't receive..the... product if 2...
                            ShopClues.com Customer Care's response, Apr 4, 2019
                            Verified Support
                            Dear Spandhana,

                            Greetings from ShopClues.com

                            We would like to begin by apologizing for the inconvenience this may have caused to you.

                            Please share your order details to enable us to check and resolve this at the earliest.

                            Best Regards,
                            Team ShopClues.
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                              A
                              avinash76599
                              from Khammam, Telangana
                              Apr 2, 2019
                              Resolved
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                              Resolved

                              Address: 4-8-69/4/2/a1 manjeera nagar sangareddy, Medak, Andhra Pradesh, 502001

                              Hello i want to return the product as i don't like the product but they are rejecting my return request they are saying we are checked the quality is it delivered in sealed package.. Sir i am talking about quality nkt the seal.. It is not branded on it is cheap quality product.. My order id[protected]
                              I want to return this product.. They have 10days easy returns and replacement program even through they are not accepting my return request... They wont give proper response they sell cheap quality and copy products and when we requested the return the product they wont accept it... Very bad customer service even they dont have a customer number call also... I never shop on shopclues from now
                              +14 photos
                              May 16, 2019
                              Complaint marked as Resolved 
                              ShopClues.com customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 03, 2019
                              ShopClues.com Customer Care's response
                              Dear Avinash,

                              Greetings from ShopClues.com

                              Our sincere apologies for the trouble you were put through.

                              As we have investigated the matter with our courier partner as well as with our merchant and found that the same and complete product has been delivered to you in seal packed condition after a proper quality check.

                              Seeking your understanding here.

                              Best Regards,
                              Team ShopClues.
                              Apr 03, 2019
                              Updated by avinash76599
                              sir i dont like the quality of product so i want to return the product ...as i m purchased under buyer protection so if i dont like the product i can return it .. whether it is sealed condition or i dont want that all things i want to return the product thats it
                              Verified Support
                              Apr 04, 2019
                              ShopClues.com Customer Care's response
                              Dear Avinash,

                              Greetings from ShopClues.com

                              We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

                              Requesting your patience here.

                              Best Regards,
                              Team ShopClues.
                              Apr 04, 2019
                              Updated by avinash76599
                              Hello i had ordered the f1/fms tire polish worth of 276 rs with the order id[protected]... Then i got the product by bluedart courier company with sealed condition but when i got the product the package was too small so i had opened the packet in front of courier person.. I got car perfume not the tire polish... Then i raised the return request in shopclues but they are saying we are checked the product and it is delivered in perfect condition... Ok your delivered the product in sealed condition but i got the different product from what i ordered the same thing i maintained in complaints but your rejecting my complaint.. I had raised 3 tickets of return product but your rejecting the return request.. If you want i can give you courier persom number you can call him and verify it... If you dont have product then you have to refund the money but dont send other products.. As i m purchased under buyer protection and shop shopclues surety but your sending different products... Customer service is very poor there is no customer satisfaction...
                              Apr 04, 2019
                              Updated by avinash76599
                              Hello i had ordered karnaaz mens red casual shoes from shopclues with the order id[protected].. I had ordered uk 8 size of shoes but i got uk 7 size.. It is doesn't fit my size.. I can use uk 8 or uk9
                              But i got 7 number shoes already i complained regarding this to shopclues team but they are rejected my return request without any reason.. They are saying that we are delivered the product in perfect condition.. Sir i got the product in perfect condition but i got different size from what i ordered... I want uk8 size sir.. I already contacted seller number he is ready to replace the item but shopclues is not allowing him to replace... As i purchased under buyer protection and as your promised that free replacement of size related issues but as i got different size your rejecting my return request... This is not fair shopclues.. Your have to take care of your valuable customers... I want replacement if shoes that's it
                              Apr 05, 2019
                              Updated by avinash76599
                              still they are not accepting my return request they called me and said we cant provide return request for this ..no 1 waste service by shopclues
                              Verified Support
                              Apr 12, 2019
                              ShopClues.com Customer Care's response
                              Dear Avinash,

                              Greetings from ShopClues.com

                              Trust our representative had a word with you. As per the update by our team, we've found that the same and complete product has been delivered to you after a proper quality check.

                              Hence, we're unable to fulfil your request to return the order ID[protected] for "CARRY ME BLACK COLOR STYLISH CASUAL SHOES FOR MEN/BOYS".

                              Seeking for your patience and understanding in this regard.

                              Best Regards,
                              Team ShopClues.
                              Apr 12, 2019
                              Updated by avinash76599
                              I have attached what i received verify those and answer is that your company or other fraud things whatever if that was your companys don't matter whats of it was others u customers will affect your business that's what's i here
                              I have attached what i received verify those and answer is that your company or other fraud things whatever if that was your companys don't matter whats of it was others u customers will affect your business that's what's i here

                              returns are rejected - Comment #3394492 - Image #0
                              ShopClues.com Customer Care's response, Apr 4, 2019
                              Verified Support
                              Dear Mohan,

                              Greetings from ShopClues.com

                              Our sincere apologies for the trouble you were put through.

                              Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                              Your patience in this unfortunate matter will be highly appreciated.

                              Best Regards,
                              Team ShopClues.
                              Hello I purchase one item by ATM after that I can't see COD option so please active my COD option thank you I am happy with your packing, delivery time, product are so good in condition when it comes to me please I request you to active my COD option please thank you
                              ShopClues.com Customer Care's response, Apr 4, 2019
                              Verified Support
                              Dear Customer,

                              Greetings from ShopClues.com

                              We would like to begin by apologizing for the inconvenience this may have caused to you.

                              The option to place COD order is calculated on the cart page once the address is updated. In case, it is not showing then regretfully the merchant is not accepting payment via the said method at your location. Please place a prepaid order.

                              Best Regards,
                              Team ShopClues.
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                                N
                                Narahari Bhat
                                Mar 30, 2019
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                                Address: 581304

                                Dear sir,
                                I received post cover having shop clues lucky draw coupon and certificate of same. I heard scam will happen like this. Interesting thing is post cover received was not had seal on it. Urgent is written on that. Generally person giving money will not be in urgency. Then i had a chat with no +[protected] he collected coupon details and told ok. And told to send account details. Now he is calling again and again. Is it true or fake? Pls guide me

                                My name
                                Narahari b
                                No: [protected]
                                Dear Narahari,

                                Greetings from ShopClues.com

                                Our sincere apologies for the trouble you were put through.

                                Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                Your patience in this unfortunate matter will be highly appreciated.

                                Best Regards,
                                Team ShopClues
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                                  L
                                  Lingutla Hemalatha
                                  Mar 30, 2019
                                  Resolved
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                                  Resolved

                                  Address: Madura nagar, phase 1,plot no 32 Nizampet,near Pragathi Nagar, Hyderabad, Andhra Pradesh, 500090

                                  As i have seen in the online the saree was looking good but after receiving the product it is completely different. So i don't want this product, the colour of the saree was very dull according to the post u had displayed in shopclues i was very much depressed about the item i have purchased so please cancel this order and return the amount i have paid for the company
                                  May 1, 2019
                                  Complaint marked as Resolved 
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 30, 2019
                                  ShopClues.com Customer Care's response
                                  Dear Lingutla,

                                  Greetings from ShopClues.com

                                  We would like to begin by apologizing for the inconvenience this may have caused to you.

                                  Please share your order details to enable us to check and resolve this at the earliest.

                                  Best Regards,
                                  Team ShopClues
                                  Sar maney vz_7s wireless in the ear earbud bluetooth headset mic white magi the or black mile hai or wo bhi ek chal nhi rahi sar plz is ko vapas kar lo or white dado dusri
                                  [email protected]'s reply, Mar 25, 2019
                                  Sar vz_7s chal nhi rahi plz is ko vapas kar lo or dusri dado black mile hai whaite magi the
                                  ShopClues.com Customer Care's response, Apr 4, 2019
                                  Verified Support
                                  Dear Gopal,

                                  Greetings from ShopClues.com

                                  We would like to begin by apologizing for the inconvenience this may have caused to you.

                                  Please share your order details to enable us to check and resolve this at the earliest.

                                  Best Regards,
                                  Team ShopClues.
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                                    R
                                    Reddy Naresh
                                    from Mumbai, Maharashtra
                                    Mar 28, 2019
                                    Resolved
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                                    Resolved

                                    Address: naresh reddy 26/1,23rd floor,wtc 26/1,Brigade Gateway,23rd floor,Dr.Rajkumar Road. Bangalore, KARNATAKA 560055 India, 560055

                                    Hi team recently received some online lucky draw contact and received 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.

                                    Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm.

                                    Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.
                                    +2 photos
                                    Apr 29, 2019
                                    Complaint marked as Resolved 
                                    ShopClues.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 29, 2019
                                    ShopClues.com Customer Care's response
                                    Dear Naresh,

                                    Greetings from ShopClues.com

                                    Our sincere apologies for the trouble you were put through.

                                    Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                    Your patience in this unfortunate matter will be highly appreciated.

                                    Best Regards,
                                    Team ShopClues
                                    I have order product & deliver product was to different
                                    ShopClues.com Customer Care's response, Mar 29, 2019
                                    Verified Support
                                    Dear Sudhir,

                                    Greetings from ShopClues.com

                                    We would like to begin by apologizing for the inconvenience this may have caused to you.

                                    Please share your order details to enable us to check and resolve this at the earliest.

                                    Best Regards,
                                    Team ShopClues
                                    48400 is cheating your Shopclues company ShopClues Network Private Limited

                                    received 1 lakh winning prize value in that letter with coupon - Comment #3393179 - Image #0
                                    John Peter E's reply, Mar 30, 2019
                                    48400 sleeping you Shopclues company Network Private Limited
                                    John Peter E's reply, Mar 30, 2019
                                    In the certificate reala please help me
                                    ShopClues.com Customer Care's response, Apr 2, 2019
                                    Verified Support
                                    Dear John,

                                    Greetings from ShopClues.com

                                    Our sincere apologies for the trouble you were put through.

                                    Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                    Your patience in this unfortunate matter will be highly appreciated.

                                    Best Regards,
                                    Team ShopClues.
                                    Helpful
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                                      H
                                      Haroon2886
                                      from Bengaluru, Karnataka
                                      Mar 26, 2019
                                      Resolved
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                                      Resolved

                                      Address: Flat no 1302, Om Sai Height, Plot no 59A,Sector 16 Ulwe opposite to Ramsheth Thakur Sports complex, Mumbai City, Maharashtra, 410206

                                      Hi

                                      I have raise a request to update my bank detail however customer support has denied the request without logical answer they are saying they cant change bank from current account to saving account, i dont understand this policy and this is against indian law also, if one can have gst no using saving account why shopclues are not allowing? I have wrote to grievance office multiple time and they are also not replying.

                                      Please help me resolve this issue
                                      Apr 27, 2019
                                      Complaint marked as Resolved 
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 26, 2019
                                      ShopClues.com Customer Care's response
                                      Dear Seller,

                                      Greetings from ShopClues.com

                                      We would like to begin by apologizing for the inconvenience this may have caused to you.

                                      We have shared the information with our Support Team and they shall be connecting with you within next 24 hours to resolve your issue.

                                      Requesting your patience here.

                                      Best Regards,
                                      Team ShopClues
                                      We Are Order MI Power Bank Shopping By Shopcluse But Powerbank Is Not Working Condition So Plz Replace And Return My Money.
                                      ShopClues.com Customer Care's response, Mar 28, 2019
                                      Verified Support
                                      Dear Akshay,

                                      Greetings from ShopClues.com

                                      We would like to begin by apologizing for the inconvenience this may have caused you.

                                      Please share your order details to enable us to check and resolve this at the earliest.

                                      Best Regards,
                                      Team ShopClues
                                      This is very objectionable to my side that my product delivered to me is totally unmatched from the figure on the site there size given was also not Mach
                                      Therefore requested to take hard actions that false photo not to be placed
                                      Thanks

                                      my issue for ticket id: 1853416 is not resolved yet - Comment #3393138 - Image #0
                                      ShopClues.com Customer Care's response, Apr 2, 2019
                                      Verified Support
                                      Dear Bitta,

                                      Greetings from ShopClues.com

                                      We would like to begin by apologizing for the inconvenience this may have caused to you.

                                      Please share your order details to enable us to check and resolve this at the earliest.

                                      Best Regards,
                                      Team ShopClues.
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                                        S
                                        Spandhana
                                        from Hyderabad, Telangana
                                        Mar 25, 2019
                                        Resolved
                                        Report
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                                        Resolved

                                        Shop clues is a fraud company... because..they...won't...give proper response to customer they don care...I they money...I loot the money...once money...goes to they wallet na..they won't see customer face...they for care customer Delivery... CUSTOMER CARE no...is worst in Indian service...working people like... should... struggle to contact CUSTOMER CARE... ###.. company.. cheating a girl...it's not fair... everyone be alert..don't...buy.product they cheat.u...intelligently...be aware everyone
                                        Apr 29, 2019
                                        Complaint marked as Resolved 
                                        ShopClues.com customer support has been notified about the posted complaint.
                                        Mar 25, 2019
                                        Updated by Spandhana
                                        I want...my refund I.dont need any... product big...ram ram to shop clues..I won't shop again... but.. won't recommend to others...no..rly...my complaint want to..refund..for 1 delivered To and..2 undelivered tops...if..u won't deliver na...later..Ur company faces...???
                                        Mar 25, 2019
                                        Updated by Spandhana
                                        They..say we will get back to...u..will call back...48 hrs..no..call back..no..msg..no mail
                                        Verified Support
                                        Mar 28, 2019
                                        ShopClues.com Customer Care's response
                                        Dear Customer,

                                        Greetings from ShopClues.com

                                        We would like to begin by apologizing for the delay in our response and inconvenience this may have caused to you.

                                        Please share your order details to enable us to check and resolve this at the earliest.

                                        Best Regards,
                                        Team ShopClues
                                        Helpful
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