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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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+91 12 4441 4888
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 58

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H
hnanks
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shipment issue (neither updating address nor canceling order)

Address:C-39 Anuprita apartment, Near Azad nagar metro station, Veerdesqi road, Mumbai City, Maharashtra, 400058
Website:ShopClues.com

Hi,
I have ordered two products through ShopClues on 19/03/2019.
Order id[protected]
And
[protected]
I'm requesting them to change my address since yesterday but they are not providing any solution. It's a prepaid order and I asked them to cancel my order but they are not cancelling my order. They are suggesting me to wait till delivery and telling me to not receive my products and then they will initiate...
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B
Best Collection
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier

Address:11,Sukanta Sarani Kolkata-700079, 700079

Respected sir/madam

I am a seller merchant at your shopclues site.

I got three orders on the respected date of 8.03.2019, 15.03.2019 and 16.03.2019. But your courier boy did not came to pick any of those pickups.

Kindly note that my merchant id is 352150 and my firm name is halder brother.

Waiting for an kind co-operation from your side,

Halder brother....
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T
Tayeb
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1 lakh lucky draw

Hi,
This is to bring to your notice that like the provious person even i have received a letter stating you have won rs100000 but i very well know that it’s a fraud, but the thing is how did these guys get access to your data where they had my home address? You are not protecting your site properly and there’s a leakage of customer’s privacy data, check if this is any parallel org run by your ex employees because seeing at those...
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R
rajeshbhiwani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company rejected my return request

Address:Gurgaon, Haryana

I hv ordered for jeans pack of 4 pcs on shopclues.com.
My order id is[protected]
Bt i received only one pc jeans.
3 pcs were missing.
When i complain abt this on shopclues.com. They asked abt images of packing. Recd one jeans pic.
After 7 days they rejected my complain saying that they hv sent complete 4 pcs jeans..
They rejected my retrun request....
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U
umeshkumar38123
from Vellore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect product

It was my first order through this website and i wanted an iphone 5 so i searched and i got an titile as apple iphone 5 16gb (Open box).in shopclues.com

The website clearly mentioned it is in unboxed "expert certified".
Product id:[protected] phone condition:"unboxed"

Unboxed in thier website they showed in tabular colum as no scratched no dents and original accessories

The order was delivered...
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R
ramkailash Sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faking to me and other

Address:1/1912 ms park shahdara Delhi, North East Delhi, Delhi, 110032

One day i shop a product from shopclus. After some days i recive a msg you won a 120000rs and tata safari car to your shopping please pay 6600 rs registration charge form recive a gift i pay 6600 rs charge but i not recive a any money my account i again call to the helpline no. They provide a msg but he talked to me pls pay 24500 rs for recive a gift i don't pay. Sir/mam please mujhe mere paise vapas dilye.

And ye raha uska...
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B
Bhim limbu
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about the prize claim

Address:Vpo dulaljote ps khoribari dist. Darjeeling, Darjeeling, West Bengal, 734429

Dear respect sir,
I beg to state that i would like to inform you this bhim bahadur limbu i have won the achivement prize and scratch the card won 10 lacs rupees. And achivement award 1 lacs rupees with sms code. When i request to claim for prize money in my account. Then they has demand 1% service charge sum of rupees 11000. And i have ac no is send sms to help line number. Therfore i want to know why may be send service charge for...
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J
Jhanavi Shankar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online shopping content

Hair team shop clues
Today some online lucky draw contact and recivied 1 lakh winning prize value in that letter with coupon scratch card amount of 11lakh Is that fraud or company related thing.

Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm.

Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will...
+1 photos
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A
Aniruddha ganai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my white formal shirt to short.. and shopclues exciquitive this hanad over.. but my refund not be my account... but why...

Respected manager!

I have called so many times in your coustomer care exciquitive but nobody has ever responded to my calls. (Show your actual problem and situation). I have been meaning to talk to you about the transaction that was made from my account by an imposter last month (Date) 21.02.19now until this day i have been very lenient with your customer service department and although i got three hundred thirty three hit...
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N
Navaljeet Singh
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivering the products

Address:Gurdaspur, Punjab, 143505

Hi! Your ShopClues Order[protected] for Pack OF 3 Mirrored Aviator Sunglasses is shipped by Bluedart- DartPlus with tracking number [protected]. Your order will be delivered by Wed 27 Feb. Track your order status http://sclu.es/s5QcL and.
Hi! Your payment for ShopClues Order[protected] for K Decor 2 Wallet Led Watch Combo is successfully done. Your order will be delivered by Mon 11 Mar. Track your order status http://sclu.es/rUYKZ ....
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M
madhavamallela
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

proud letter received from shopclues with scratch and win card

Dear shopclues team, today i received a letter from shop clues with address given in attached photos.
They sent a letter and certificate and scratch card saying i won lucky draw contest in anniversary celebrations of company. I know it’s fake.
This cheating giving bad name to your company and also impacting life of some innocent people who feel this is real and undergo unnecessary struggles.
Why don’t your company...
+2 photos
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G
Ganraj Patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shopclues not taking my product back and not refunding my money

Address:Thane, Maharashtra, 421503

This is my order number

[protected]

I had recived this product in damage condition when i open it was damage internally and no product is taking by shopclues i m frusted of shopclues not arranging return pickup

Plz refund my money back as returnless or arrnsge reverse pickup for tommorow and take this back to you and refund my money back

Plz refund my money back product was internally...
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D
Disha Gagneja
from Rudraprayag, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my return is rejected

I ordered a bag from shopclues.com and i recieved a damaged product and for that i clicked on return and completed all the necessary details. Then a message came on mobile number and the message shows that your return is approved. Later on it the app is showing that return is rejected. I want my money back because the product is damaged. I ordered a ucb bag and the color of bag is red...
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S
Surbhi Ankur Gupta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding suv

Address:383j-1perdewanpur lal bangla kanpur, 383j-1perdewanpur lal bangla kanpur, Kanpur, Uttar Pradesh, 208007

Congratulations you are lucky
Winner in my flipkart.com your prize tata saffari storm four wheeler luxury car.&. Marketing value ammount 12, 80, 000=00 my office address:flipkart.com pvt. Ltd., dwarikapuri, plot no-2, sector-17, (New delhi)- my contact no-[protected] note_t&c apply your copoun no.10503

Aj subha morning mai mjhe ye msg aya usne kha k mai flipkart se hu aur apne ye prize jita hai apko ye lene. K liye hume...
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Sharanprasad
from Mandya, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inquiry about shopclues anniversary celebrations random lucky draw

Hello, i needed to know about this anniversary celebration random lucky draw invitation with money prize of 1 lakh and a coupon with 10 lakh sent through post by shopclues with address nalini ranjan avenue, basantalla saha road, new alipore, new delhi-7000053 with mb no. [protected]. I want to know is it really from the company or its an fraud???
Please help if its fraud how did it get my personal address details and mbl no.
Or...
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swasty jain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective wrist watch

Address:New Delhi, Delhi

I have ordered 7 wrist watches from loretta surat shopclues.com and received defective watches. I also tried to contact the shopclues office but no one
Answered. I also placed return request but it too was rejected by them and there is no return option available on their site.
Date : 22 feb 2019
Client no. [protected]
Refund money in our bank account...
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Ganraj Patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged product received from shopclues and return not arrange

Address:Thane, Maharashtra, 421503
Website:www.shopclues.com

This is my shopcluse order i'd
[protected]
[protected]

I had recived doormat usabale and deffective so i had complaint to shopcluse and shopclues had returned arrnsge from coueir partner

They are not taking back this product i had missed my 1 day job for waiting coueir executive by shopclues he had not come

Ultimately it is my loss i want my 1 day payment of rs 1000 or refund my money...
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T
Tony Chacko
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

table mate 2 adjustable portable desk

Address:32, Rd Number 4, C-Block, Jal Vayu Vihar, Noida, Uttar Pradesh 201301, India, Gautam Buddh Nagar, Uttar Pradesh

I have ordered table mate 2 adjustable portable desk from shopclues.com, but when it was delivered, the product was damaged and seems to be used. The table had a bent on one side and the leg was broken. Also the delivery was delayed. When i requested for return, the status was shown that the return is accepted, the next day it was shown that it is rejected....
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R
Rajlav
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount paid two times

Address:600042
Website:Custimer care and what's up

Hai im rajesh i ordered two items in shopclues on 16th feb one is track pant and in another one is shoe. My order id is[protected] for track pant and another id is[protected] for shoe this is i order my payment also same time done by google pay. But wrongly my payment was two done. I'm already shared the bank details and screen shots in tumour what's up account. Almost 5 days done no 9ne as to cal me and not rectified my issue. Can you check...
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Wokos
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting my refund

Address:Kohima, Nagaland, 797001

I have ordered a phone on 8th february 2019. The product got delivered to me on 19 february. The packaging was very poor and the phone was defective. The battery doesn't go up even when i charge it overnight. So i file a return, the delivery boy came and took the product. I was told i'll get my money refunded on my bank account but i didn't got my money yet. My order id is[protected]. Kindly return it soon. And one last thing, do check the...
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