ShopClues.com Complaints & Reviews

This is regarding my order no.[protected] and[protected]. For the 1st order they had sent the wrong colour and the return request was sent on the same day as delivery of the order i. E. 13th july 2017 and today is 19th july 2017 and still the order has not been picked up. I received a call from the courier company on 17th july 2017 for the pick up but it has still not happened. The 2nd order, the return request was sent on 16th july 2017 again...

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Dear sir,
I have received packing of rain suit as per order no.[protected], i have tried to send return request. But not succeed even my order no.[protected] is not showing, therefore, i am sending e - mail to you, i informed for free size product but size was sent last which is different. Please refund me. Because it is found not to be used by me. Please, give me refund or replacement for rain suit as per order no.[protected].br...

I have received a wrong product against which i placed a return request. I got refund my money to my cluebucks and ordered for another product against order id[protected]
But they cheated me by sending a cancellation message even after i got item shipped message and didn't refund my money also.
Please take necessary action against customer harassing company like shopclues...

I have been sold an old and damaged products and also parts of it are missing.

7 days after raising returns, executive calls me to schedule pick up the next day. But by evening they drop a false mail that pick up has been unsuccessful and return closed.

They are selling products and forcing us to keep it - killing our time and money.

Order placed on monday 10 jul 2017, 08:24 pm

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Hello, i am trying to purchase a sunglasses, but at the time of payment, the shopclues server has taken more time for processing and finally the payment process is failed.in the bank my amount is debited, the transaction id is[protected]. Please look into the issue and do the needful. Revert my transaction amount to my account.

Thanks and regards,
Palani prasad...

Order id:[protected] order placed on tue, 27 jun 2017
Ticket number - 2401465
On 4th july its showing item delivered on tracking but still i haven't received the item. I have submitted support ticket on same day 4th july. They said to wait 5days to solve the issue and provide proof of delivery but still issue not solved and not even providing proof of delivery. They are fake and very big cheaters...

I received a head phone, signature company, its not working properly, I will shake it will be work, otherwise its not work.. No music, no voice Sound any thing i received it 10 days before, Its cost 172 Rupees...
Career name :express bees courier
Track number :[protected]
This product may be not good.. .how it will return.. ..you are think about my situation, one product you received it work only 10 days, are you...

This is with reference to return back my defective product which is lyf water7s mobile. I received this on 13th july '17 when i opened box n using it was surprising touch was not working. On same time i registered complaint to get return this defective product. Next day merchant rejected my request. Is this called customer satisfaction i'm very disappointed i made complete payment n received defective product which is showing the brand level...

I have request to return my deffective laptop to. Shopclues on 11 th july and return my money back. The return request code that shopclues provided to me is 4424509. But today 15th july they have rejected my return request. What should i do now. So please do something otherwise i will tyake necessary action. I want my money back as soon as possible. Thank you...

My order no.[protected] gfive mobile phone c. O. D magwaya tha 14/07/2017 ko mai mobile phone receive kiya aur mai coriar wale ko cash 882 rs de ke jab box khol ke mobile on kiya to mobile phone on nahi huya phone charger mai lagaya to battery charj nahi ho saka battery dead hai abhi tak mobile phones open nahi huya. Maine fund return ke liye turant return i'd 4437787 ye hai please help me...

Respected sir, i have purchased tablet online from shopclues on[protected], order no.[protected] and price is 12, 730/-. But after receiving the tablet it's seems that the tablet is fully defective. I lodged complaint on[protected] to shopclues for pick up the product and refund my payment. But till[protected] they are not sent any person for pickup the product and refund my payment. Hence, i shall be highly obliged if you kindly take necessary...

I have placed an order for buying 2 tb external hard disk on 27th and received it on 4th of july. I have requested the return on the website on the very same day of delivery and asked for a refund as the device is not getting detected in any laptop or desktop. It has been more than 10 days no one came and picked up my product. I have been calling the customer care services, their frequency of picking the phone is also very less. Their system...

Hello sir
Your product lionixb111 potable power bank is not proper working while i received
Its battery back up is very bad.
I want to replace it.
Please suggest me. How can i replace it
Tell me how can i replace it and how you receive it to replace me.
I perchased it on 29/4/2017 with 6month warranty
Just send your courier man to receive this product....

Subject : No Replacement Of Product

I ordered a product on Shopclues having order no.[protected] on date 16.06.2017. But they delivered a wrong product.I receive the product of Lenovo power bank which is not in working condition. But i ordered New Sony 10000 ultra slim power bank. When I try to contact with Shopclues i did not get any appropriate answer. Please take some serious action against the Shopclues ....

Hi,
I have purchase this mobile on 7th july 2017, after few days the mobile automatic play, and i have raised the complaint against this product in shopclues. He spoke to me give us 2-3 days, after 2-3 days i have callled in shopclues he said that, the saller is denied retuned this product please go to asus service center. I was say i will not go any where please refund my money. But the did not take the action against him still....

Few day ago i am purchase jhaldar green chilli pickle in shop clue my order no. is[protected] but unfornatly my order is cancled there is develry problem in my address its a ##### talk raskal if you not delever product in my address so why not take my money you dont know before its delever order that address or not shopclue is make fool to customer its a ##### comapny its happend with me 2 time same problem
why you take my money before...

I bought samsung led tv (Samsung 40j5100 40 full hd slim led tv) from shop clues on nov 3 2016, after 6 months it stopped working (Automatically switched off for every 2 minutes). When i contact customer care always they are asking visit local merchant and do repair. I confirmed so many time i do not want to do like that still they are simply giving this solution always. Very very very very bad.
They are not behaving like professionals...

I have placed one 20000 mah capacity power bank. And shopclues sent this order to me but it was seen duplicate product of samsung company. I have contacted to shopclues but they told me we cancled order after few time. If he cancled than why they sent product to me. They ar lier. Not ready to accept order is sent and product is duplicate. Look into subject on top priority....

Hello sir
Mera name bhavesh patel hai mera shopclues id bhaveshpatel2007. [protected]@rediffmail.com hai. Mobile number [protected].
Sir maine 30/6 ko "ginni refreshing facial wipes order no[protected]" ko order diya tha us ka amount mere clues bucks me se kata tha. Fir mujhe 6/7/2017 ko ye message aaya
Hi! Your order[protected] for ginni refreshing facial wipes (Rose, aloe.. Has been cancelled as merchant could not dispatch it...

I have received otp in my mobile today morning, immediately called icici bank customer care and informed that i have not requested any transaction, they were checking my complaint meanwhile transaction for rs.62, 702 made. I got the payment reference from icici bank too. Reference no 669357. Please check this payment and refund it immediately to my account.

I have approached chennai commissioner office to register the complaint,...