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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 103

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A
ayush Kakani
from Lucknow, Uttar Pradesh
Jun 27, 2017
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Address: Ajmer, Rajasthan, 305801
Website: Shopclues.com

I have bought recently i kall n9 from shopclues. It's i kall n9 calling tablet with keyboard 8 gb 7 inch with wi-fi+3g. And i found it's otg cable defective in it and it is not working. Please do replacement for the same. My order i'd :[protected]. Sir the charger too is local and is getting heated excessively even for small ti! Me of charging. Sir also please do provide replacement of it as soon as possible.
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    Maneesh Trivedi
    from Gaya, Bihar
    Jun 25, 2017
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    Address: Gurgaon, Haryana
    Website: m.shopclues.com/?mcid=aff&utm_source=ucweb&tid=nh&utm_medium=CPC&utm_campaign=paid

    Worst phone and services by shopclues ever. I have received product defective which is heating so much even after replacement. All ivoomi products are defective. Do not think to buy it. Not any satisfactory response from shopclues as well as ivoomi customer care rep. Now i am totally irritated and wants only refund. Shopclues customer care rep. Says for replace or repair. I have already visited service center and also replacement is done. Now only option left is refumd. Please refund my money as soon as possible.

    Order id[protected]
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      D
      Davinder Sehgal
      from Sopur, Jammu and Kashmir
      Jun 25, 2017
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      Address: 147001

      Respected sir madam,
      My name is davinder singh i have received today my order but the mobile which i order is not new it's second hand which i don't like. I request you i never want this mobile kindly take back and cancel this order kindly return my money back which is 1437/-rs. Order no. #[protected]
      Awb no.[protected]. I shall be very thankful to you for this.
      Regard
      Davinder singh
      Mob. [protected]
      India (Punjab 147001)
      City patiala.
      +1 photos
      ShopClues.com customer support has been notified about the posted complaint.
      Jun 25, 2017
      Updated by Davinder Sehgal
      Respected Sir Madam,
      My name is Davinder Singh I have received Today My order But the mobile which I Order is not new It's Second Hand Which I don't Like . I request you I never want this mobile Kindly take back and cancel This Order kindly Return My money Back which is 1437/-Rs . Order no. #[protected]
      Awb No.[protected]. I shall be very thankful to you For this.
      Regard
      Davinder Singh
      Mob. [protected]
      India (Punjab 147001)
      City Patiala.
      Jun 25, 2017
      Updated by Davinder Sehgal
      Respected Sir Madam,
      My name is Davinder Singh I have received Today My order But the mobile which I Order is not new It's Second Hand Which I don't Like . I request you I never want this mobile Kindly take back and cancel This Order kindly Return My money Back which is 1437/-Rs . Order no. #[protected]
      Awb No.[protected]. I shall be very thankful to you For this.
      Regard
      Davinder Singh
      Mob. [protected]
      India (Punjab 147001)
      City Patiala.
      Jun 26, 2017
      Himanshu Mahore's response
      Not saund and local cod
      Jun 26, 2017
      Himanshu Mahore's response
      Im not impress this cod
      Why not Call Resve 7 time call ? Why 1hours me but not Resve.. my call Chang No 7uk, i want 8 uk shoes
      Cod return and return to my mony becose im not impress this cod and not saund so please rerurn to my mony thanks

      Mobile return - Comment #2771377 - Image #0
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        L
        L.C.Tewani
        from Jammu, Jammu and Kashmir
        Jun 25, 2017
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        Address: Gurgaon, Haryana, 110078
        Website: www.shopclues.com

        Product is defective and complain was lodged by email immediately on 14.06.17. Copy attached. Have been pursuing with them on telephone. Being told now that complaint is not within time. Kindly see and help. Thanks and regards. Lakhmi chand tewani. Mob. [protected].

        L. C. Tewani 14 jun at 5:10 pm
        To
        Shopclues.com
        Bcc
        L. C. Tewani
        Message body
        Dear sir/madam,
        As the product is defective and not functioning properly, kindly arrange to get it picked up for return. Refund of the amount paid may also kindly be made early. Thanks and regards. Lakhmi chand tewani.
        ShopClues.com customer support has been notified about the posted complaint.
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          S
          SadiaArif hafeez
          from Hyderabad, Telangana
          Jun 24, 2017
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          Address: Hyderabad, Andhra Pradesh, 500036

          Order ID:[protected]
          Order Placed on Sat, 17 Jun 2017 ORDER DETAILS


          BABY BOOTIES CUM SOCKS 7-9 CM
          Total Amount: Rs 328.00

          QTY: 1

          Status: Delivered
          Order was Delivered on Fri, 23 Jun' 17

          Iam highly disappointed with this product and want to return this.The return service is terrible and there is no customer care number to spk to an executive.I need an action to be taken ASAP.
          +1 photos
          ShopClues.com customer support has been notified about the posted complaint.
          Jun 20, 2017
          alokkushwaha's response
          The clocK is not Moving
          Jun 24, 2017
          Updated by SadiaArif hafeez
          Need an action ASAP and get a refund of this product.Or vil never think of buying anything from this site.

          IKall K-99 & K-55 order placed for (2) phones. At the time of orders, displayed Battery Capacity (mAh): 2330 & 1800. But, delivered the two products with Battery Capacity (mAh): 1000. I am new customer, but is like cheating the customers, showing wrong displays in the site for products for purchase.

          Returns - Comment #2769405 - Image #0
          The is not oprate clock is stoped
          Order ID:[protected]
          Order Placed on Sat, 03 Jun 2017
          Return ID4252279
          Return Date 10 Jun 2017
          good morning sir/madam
          the mobile ikall is not working properly so i returned two times but i did't get any response form shopclues this is very irritating me so please contact soon and pickup soon and refund my money
          This is regarding the wrong delivery of the product. I have ordered BERSACHE black-226 women/ girls slippers. ORDER ID[protected] and order was placed on 29 june 2017. Instead I have received shoes today. I have tried calling but there is no answer. I want to return those shoes and would like to have my slippers instead. I have already paid by cash amounted to 272.Please do the needful otherwise refund my money.
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            A
            abhinav.rocking1990
            from Agra, Uttar Pradesh
            Jun 24, 2017
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            Address: Gurgaon, Haryana, 122001
            Website: www.shopclues.com

            This is utter non sense what i received. When i tried opening the packet the plastic packing was taped. Then a box came out of that which was also opened and 2 rin bar came out of that which so properly put up in the box that nobody can tell while taking the box that this could be in the box. I am unable to understand how you guys can do this. I need my refund or i will sue and take you in the court. This is pure cheating and not accepted from shopclues.

            And when i raised a complaint after some time it is showing "refund rejected by merchant". Now who is merchant to reject my refund. This is pure cheating

            Below are my details

            Name - abhinav
            Ticket number : 2293423
            Order id :[protected]

            Tried multiple times to call shopclues no body is picking up the phone, neither there is any call back. There is stupid ivr which is just non sense

            It is my hard earned money. Please refund my money
            +1 photos
            ShopClues.com customer support has been notified about the posted complaint.
            Dear Sir/Mam,
            I have purchased mini air cooler. i have ordered at 11 june and i have got item 17 june but that is not working since that day. Sir i want to exchange my this mini air cooler. My mobile no [protected]. I live in old haibapur, guatam budh nagar, uttar pradesh 201301.

            Empty packet received and refund is not getting processed - Comment #2769502 - Image #0
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              S
              Sumith.ren
              from Naduvattam, Tamil Nadu
              Jun 24, 2017
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              Address: Kollam, Kerala, 691007
              Website: Shopclues.com

              I ordered nokia 1100 (Refurbished) two mobile in shopclues.com ten days back, but i received only one mobile without battery on 23/06/2017 instead of 2 nos of mobile and i got charged rs 1499/-. This charge was actually for 2 nos of mobile and the one which i received doesn't have battery. So the pending order is one full set nokia 1100 mobile with battery and a spare battery for mobile which received. So awaiting for your response.
              ShopClues.com customer support has been notified about the posted complaint.
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                M
                mohithmc
                from Basavana Bagevadi, Karnataka
                Jun 24, 2017
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                Address: 400003
                Website: www.shopcules.com

                My order id :[protected], y2k traders 1000 watt hair dryer. Today[protected] i received the courier. Just i open the courier box (Awb no s[protected] toothpaste dispenser putting instead of 1000 wat hair dryer.. Here company is cheatting with me. So i am going to coplaining against shopcules.com in consumer court. I want compensation from shopcules.com.
                +3 photos
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                  H
                  Hariom Keshav
                  from Delhi, Delhi
                  Jun 23, 2017
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                  Address: Gurgaon, Haryana
                  Website: m.shopclues.com

                  My order id is[protected]. I got the product which was defective. When i tried using the product it did not worked even the first day. When i reported next day i did not got any valuable assistance.
                  I am very sad and disheartened with this type of service and assistance.
                  The company has the policy that it returns back the product when reported but no such facility was given to me.
                  ShopClues.com customer support has been notified about the posted complaint.
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                    S
                    seetha devi
                    from Chennai, Tamil Nadu
                    Jun 23, 2017
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                    Address: Chennai, Tamil Nadu, 600118

                    I booked a face towel in 20 pieces but you deliver to me only 12 pieces
                    And i saw the image face towel was length but you deliver very very small size towel what is this non sense to you. I really very upset i saw the image 20 pieces i click and i book the product change 12 towels what is this this is one of the cheating. I thinking many product purchase in your company in my mind but bad
                    Behavior. I will savior action to you
                    ShopClues.com customer support has been notified about the posted complaint.
                    Dnt Truth, , same think happn to me for baby Girl 5 Tops, i got smalll towel, instead of tops
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                      X
                      xxxx xxxx
                      from Delhi, Delhi
                      Jun 23, 2017
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                      Address: 122001
                      Website: www.shopclues.com

                      I orders some of the clothes from shopclues order id :[protected],[protected],[protected]. The product i received was of very bad quality and i requested the return for the same. No one came to pick the product, i have not received my money back from shopclues.

                      Shopclues says : we are waiting for more information to resolve your query, as it has been 48 hours. Please share the information requested in our previous email, to help us resolve your query faster. We at shopclues are always keen to resolve our customer’s query in an expeditious manner and provide the best experience possible.

                      I have already shared the feedback i didn't liked the quality of the product so i want to return it. What else information they want. They dont even try to call the customer to as what is the issue.

                      Dont ever buy any appreal from flipkart. They are not at all worth it.

                      Shopclues return my money back.

                      Mobile number : [protected]
                      ShopClues.com customer support has been notified about the posted complaint.
                      Jun 23, 2017
                      Updated by xxxx xxxx
                      I orders some of the clothes from Shopclues order ID :[protected],[protected],[protected]. the product I received was of very bad quality and I requested the return for the same. No one came to pick the product, I have not received my money back from Shopclues.

                      Shopclues says : We are waiting for more information to resolve your query, as it has been 48 hours. Please share the information requested in our previous email, to help us resolve your query faster. We at ShopClues are always keen to resolve our customer’s query in an expeditious manner and provide the best experience possible.

                      I have already shared the feedback I didn't liked the quality of the product so I want to return it. What else information they want. They dont even try to call the customer to as what is the issue.

                      Dont ever buy any Appreal from Shopclues. They are not at all worth it.

                      Shopclues return my money back.

                      Mobile Number : [protected]
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                        D
                        divakaran.an
                        from palakkad, Kerala
                        Jun 23, 2017
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                        Address: 678001

                        I have purchased one gadget heros wireless IR infra red sensor motion Detector burglar alarm with 2 remote controls during 12/16 vide their order No. ID[protected]. The product was delivered to me on 17-1-17. tHE PRODUCT id is ID 760127. Now the product is not working. The cost of product was paid vide COD basis

                        I therefore request you to intervene in this matter and ask the shoclus to repair the producr or refund the cost early date

                        Thanking you
                        Divakaran
                        ShopClues.com customer support has been notified about the posted complaint.
                        Jul 21, 2017
                        Updated by divakaran.an
                        No action was taken by the shopclues customer support regarding replacement of the product so far. Pl.interevene and do the needful urgently == divakaran
                        Jul 21, 2017
                        Updated by divakaran.an
                        No action was taken by shopclues yet...divakaran
                        Jul 23, 2017
                        Updated by divakaran.an
                        No action taken by shopclues customer serice so far ... divakaran
                        No action has been taken bt the shopclues customer service regarding replacement or repairing the product so far...Divakaran
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                          Shushma Rao
                          from Darbhanga, Bihar
                          Jun 22, 2017
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                          Address: Jaipur, Rajasthan, 302033
                          Website: Shopclue

                          Hello
                          I bought a mobile phone but its not my product.. I call so many tim in customer care.. Thy are not able to satisfied and also.. One couriour boy is come to pick but he is not picked that persoul. N tel me tp complain in shopclue. We are not received.. So i want to back my refind.. And i will never buy product frm shopclue in future.. If they are not assist me properly
                          And as soon as help me and solve my prob
                          ShopClues.com customer support has been notified about the posted complaint.
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                            Mohammad Barik
                            from Parvatipuram, Andhra Pradesh
                            Jun 22, 2017
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                            Address: 769004

                            Dear sir/madam,
                            If you don't have sufficient stock of any item than why you display such items in your website. This is one the bitter experience i have ever faced while dealing with an e-commerce operator. I have paid cost of goods by netbanking and after few days you intimate me that the dealer has cancelled the order. How a contract which is fully done by my side be cancelled. I have lost interest cost as well as time while dealing with you. Know i have ordered the said product from other website and he ensure me to deliver the goods within three days. Kindly refund my amount by today without any question and compensate me for the delay as well as my interest cost on the amount paid. One of the worst site for dealing in any product is my review.

                            With warm regards,
                            Mohammad barik
                            ShopClues.com customer support has been notified about the posted complaint.
                            I have ordered a pair of two watches & recievd on 6th of june 2017 and i found only 1 watch in it but i have to pay for two watches at the time of delivery...i made around 5 cmplains till now...worst shopping website evr...waste of tym and money at shopclues
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                              Y
                              Yeshwantkar
                              from Deulgaon Raja, Maharashtra
                              Jun 22, 2017
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                              Address: Nanded, Maharashtra, 431804
                              Website: Www.shopclues.com

                              I have brought mobile from shopclues.com on date 2june 2017 igot my mobile on date 8 june but mobile is defected thats why i requested return reon date 10 june
                              I have return my defected mobile on date 15 june 2017 they email mi and text message me you will get refund on date 18 june 2017 but still date they didn't give me refund

                              Please help me
                              My shopclues product id[protected]
                              +3 photos
                              ShopClues.com customer support has been notified about the posted complaint.
                              Jun 23, 2017
                              Updated by Yeshwantkar
                              When get my refund back ?
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                                Angi Srinu
                                from Visakhapatnam, Andhra Pradesh
                                Jun 21, 2017
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                                Address: 530017
                                Website: www.shopclues.com

                                Product name: universal body cove for bike
                                Complaint: the product has got damaged and even return to number, the only provided option to return it.
                                Order number: #[protected]
                                Delivery date: 21 june 2017, at 6:30pm
                                Please check on this problem immediately, since the main problem was that we were not provided even with basic option return to number
                                ShopClues.com customer support has been notified about the posted complaint.
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                                  മുരളി തിരുത്ത
                                  from Basavana Bagevadi, Karnataka
                                  Jun 21, 2017
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                                  Address: 680734

                                  In my order number #[protected] two items were missing ie, 1. Otg cable. 2. Aux cable. Do the needfull for me to get the missing items. My order was combo of portable card reader data cable. It was delivered on 21 st june 2017. My name murali vakayil, address vakayil house, thirumukkulam, thrissur, kl 680734 mobile number [protected]. Hoping a positive reply...
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  My or der id[protected] nokia 5800 xepress music i order bt mobile not come

                                  when i pay amount and open the box ...box is full with watch, charger and shop

                                  amount -1687, , , name prakash urang plz return the product and give me my product or my amount plz contact me-[protected]

                                  Items missing in online order - Comment #2766789 - Image #0
                                  I had received my order on dt. 15th June 2017 by Xpressbees Courier but when I check the packet it is empty no product which I ordered, I want my money back. When I call to Xpressbees they told me that they had also done the complain at your site regarding same. Sp please help me out.
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                                    Apurba12
                                    from Kolkata, West Bengal
                                    Jun 21, 2017
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                                    Address: Gurgaon, Haryana
                                    Website: www.shopclues.com

                                    The dress has been replaced but the wrong size was sent yet again. I have filed a return request yet again and your cce naren promised this time i'll get the right size, it was also promised the last time by a female cce way ahead of time but it was not fulfilled, i tried to contact the seller when i got to know that the wrong size was being resent but the chat with the seller option does not work on your website, and the male cce who received my call at that time said he could not do anything although the product had not been dispatched back then it was just getting ready for dispatch, i tried to message several times but got no help, this time please contact the seller and send the xl size instead of xxl, i'm really disappointed. Order id:[protected], order id:[protected]
                                    ShopClues.com customer support has been notified about the posted complaint.
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                                      surya balu
                                      from Hyderabad, Telangana
                                      Jun 21, 2017
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                                      Address: 507165

                                      Dear sir,
                                      I was given refund id 11502222 and given expected date of refund in your account is 20 june 2017. So would please accept my request and refund my as soon as possible you canwe would like to inform you that the refund for your order[protected] for nokia 5800 xpress music /good condition.. Has been processed.

                                      Please find the details below –

                                      Refund mode payment mode
                                      Refund mode clues bucks
                                      Total refund 1712.00
                                      Shopclues refund id 11502222
                                      Expected date of refund to show in your account 20th jun 2017
                                      Refund status processed

                                      In case of bank transfer we will share the transaction number (Utr no.) within next 48 hrs.

                                      For queries, please refer to help

                                      Warm regards
                                      Team shopclues
                                      ShopClues.com customer support has been notified about the posted complaint.
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                                        Dulesh
                                        from Jawad, Madhya Pradesh
                                        Jun 20, 2017
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                                        Address: Durg, Chhattisgarh, 490001

                                        Dear sir,
                                        I have order nokia xpress music but there is battery problem. So i will return to courier man. I was requesting you from over 20 days for refund my money into my bank account from shopclues buck. I was upload my bank details - manish kumar shrivastava sbi account no - [protected], ifsc code - sbi000370. But everytime you customer care representative say your bank details was not uploaded. What can i do. And customer care representative is also lie to customer they will not send a ticket number to my email id.

                                        Email id.-manish [protected]@gmail.com
                                        ShopClues.com customer support has been notified about the posted complaint.
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