ShopClues.com Complaints & Reviews

I have ordered for a cotton double bedsheets with two pillow covers. Today i received the order and i am highly disappointed with the product delivered. Because i received very worst quality synthetic cover with a entirely different design instead of cotton bedsheets and pillow cover pls. Refer your sms for confirmation. Its extremely worst quality. So kindly take necessary action....

I have purchased 3 products under 1 order id from shopclues.com in april'17 & all 3 products of this order id has been picked-up from my home but still i have not received refund for item no-2 (Queen cotton yellow 1 single bedsheet with 1 pillow cover (Fy1101-qc). I called so many times to customer care but they are not understanding the issue & providing baseless solutions. They have generated so many complain tickets for the same but they...

I have brought mobile from shopclues.com on date of 2nd june and i got mobile 8 june but mobile qulity is not good since i requested company to return request on 10 th june but they denied me but as par rule you can return your product within 10 days but i request to return 2nd day but they dont help me not solving my problem
Please help producat id[protected]

Pravin yeshwantkar...

I bought one mobile in shopclues.com. That mobile price is 6999/- i received via courier. I switched on that mobile display shown over temperature please remove your battery. Not charging. Suddenly i raised complaint to shop clues.
They are very very worst response. I ask him customer care guy to refund my amount, he told impossible sir i cant pay. Wait some days i will replace the same. Still any hair to move. Bleddy beggars cheating...

Shopclues service is very worst... When i m complaining about shoes... The csr taking response and send me a currier not for luck their product... No any product they are giving me back...in exchange of my shoes... When i call them they said
... Plxzzz wait your money transfer in your clues account.. Either... Your bank account... When i given him my account details
... They are not taken any action... So somebody plxzzz help me...

Order no.[protected] i had complained to you about the combo order in which the wrist watch was damaged and i had asked you to replace it. You have not responded to it. Earlier you said thru sms the item delivery is delayed because i requested which i had not done. I had another bad experience with
Sending low quality item than what i ordered. May be i should stop dealing further from you.
Thanking you,

I. M....

I want a motorola moto e 2nd, generation phone but i have ordered a moto case i want to refuse it refund me back or give me a replacement the phone in the behalf of case/cover thats all i ordered this wrong order 5/5/2017 but it also not delivered yet what should i do help me please company said its an international order it cannot b refused i also said in mail to shopclues if before 10 may its not delivered then cancel it but they dont...

I have requested 2 of your customer care service people twice.. They had given me assurance that the powerbank will be picked up within 2/4 days but there is nobody come to collect it.. Your service is very bad. Im a valued customer & yet my complaint has gone unattended. Please clook into the matter as doon as possible.. I had got 10 days time to return it back.. The delayment is from your end. Pls send somone to pick up the rejected stuff....

I have purchased a air condition of lloyd company in may 2014 through your merchandise. I made payment by instalment through hdfc credit card. This ac was under five years warranty of compressor. When i contacted company for service they demand voice bill. But i did not received from you. I just received a installation guide with warranty pages are empty. My order no was 0000115. Now when i contacted your customer care for bill. They have...

Dear team,
I abhishek srivastava ordered one flying helicopter on 1st may and after one week i have revived the toys also but there is some problem or damages found the toys i have inform to given number on shop clues voucher ([protected]) the given number person ask me to send the damage helicopter for replacement i have sent the damage helicopter on find attachment copy of courier slip on dated 21/05/17,
He ask me to send...

I would like to inform you through this forum that i had purchased imported tv of sony company but when i received the product the tv was both used and with broken display. Subsequently i requested to return the product. After very much delay and no return shipment arranged i was asked to self ship this product and whose charges will be reimbursed.
After intimating this poor standard company that it will make me rs 3500 to return ship...

I have been trying track two order no.[protected] &[protected] there no moment, delivery service is most slowest service i had facing till now. More then two weeks Order ID[protected] i have trying calling continuously for pick up nobody is bother to call back & also Order ID[protected] is not delivered till date. i need refund on priority. Hoping for your attention....

Taam,

I have been trying track two order no.[protected] &[protected] there no moment, delivery service is most slowest service i had facing till now. More then two weeks order id[protected] i have trying calling continuously for pick up nobody is bother to call back & also order id[protected] is not delivered till date. I need refund on priority. Hoping for your attention....

Call give by =[protected], shop clue, you are lucy customers & shop clue given gift around 14000 to 16000, when you are buying product from shop clue, today at rs. 3600/- online payment, cod not available, when i demanded give me this in writing the lady said there is a no company policy given anything in writing, when you paid your amount online, massage will be given to you which type of product you have as a gift & deliver after 5 to 7...

My order #[protected] at shopclues never got delivered. They are doing fraud here and people should refrain buying at shopclues.

The product was ordered on 17 may 2017 and the delivery deadline was 22 may but i have not received the product until today 9 june 2017.

Even though the price of the product is not much but still that doesn't mean they can run away from the services/product they have promised to deliver....

I had ordered a product and the product has not been delivers to me the website shows the product is delivered on 3rd may 2017. I filed a complaint they send ma proof of delivery the name in the proof of delivery has spelling mistakes and the signature is mismatched its not mine and also the name in the signature is wrong, and also the product has taken out for delivery in trichy, tamilnadu, according to the billing and the shipping address...

Dear Sir,
I had placed an order[protected] for combo brown strap analog wrist watch and the item was delivered to me. When I opened the packet I found the top glass of the was broken to pieces. I wanted to contact through My Orders but it does not open.I think it is blocked.I complained to you but there was no reply .Hence I write to replace the damaged watch.
Thanking you,

Yours Sincerely,

I....

He service is very third class i will never ever book anything from u guys because u r cheaters and u dont know how to give a service to customers i have booked the videocon d2h hd+ recorder set top box + 1 month d pack from pat 30 days i had notr recieved my order to my home u guys have taken the payment now u r playing with me i have calls many of times to call center but there is no reply from them also please make sure that i don t want...

I received my order[protected] for combo brown strap wrist watch... It was delayed by you saying that i had requested. Atlast when the item arrived and i opened i found the dial top glass was broken to pieces. This was due to poor packing. I would not have written to you had my file opened, it seems it is blocked.
Thanking you for your services,
Yours sincerely,

I. M. John...

I order a 64gb sandisk memory card through shopclues which order no is[protected]. Courier service named aramex delivered it to me. I paid 1328 rupees for it. When i use it in my phone it works but after two days it automatically got damaged and not working at all. Other memory card works but it only shows that it was damaged memory card, i think shopclues sales pirated memory card of sandisk, it works only one or two days later it not work....