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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 11

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D
DANISH ZEHEN
Aug 9, 2021
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Address: Fashioda, Tangisahi,NH-57,KHORDHA

My order not deliver in time .
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    V
    Vuuvvuc
    Aug 7, 2021
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    Address: Fyfubjo jodrcihimu
    Website: www.google.com

    Payment Service contact with you and mommy guvf gifff
    ShopClues.com customer support has been notified about the posted complaint.
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      H
      HareeshBhat1966
      Aug 4, 2021
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      Under order no.[protected] a pair of jeans were purchased but i got altered and pockets torn and under size as well as over size after almost 20 days. Ticket was raised same day. Only confirmation for ticket raising received till date no action now it shows ticket closed
      ShopClues.com customer support has been notified about the posted complaint.
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        M
        Mrinmoy438
        Aug 4, 2021
        Resolved
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        Resolved

        Address: Barakar, Dishergarh Road Near Begunia high school

        26july, I ordered full graphics kit for r15 v2 but I received only 6 pieces
        31july I apply for return request but ShopClues team did not respond.
        ShopClues refund my money
        +2 photos
        Sep 9, 2021
        Complaint marked as Resolved 
        ShopClues.com customer support has been notified about the posted complaint.
        Verified Support
        Aug 06, 2021
        ShopClues.com Customer Care's response         Dear Mrinmoy,

        Greetings from ShopClues.com

        This is with reference to your Order ID[protected] for CR Decals YAMAHA R15 V2 Full Body Wrap Custom Decals/Stickers MOVISTAR Kit.

        Based on your concern, we have tried to contact you at your contact numbers i.e.[protected], however, we were unable to establish contact with you as your number was not reachable.

        Meanwhile, we request you to share poly bag images all sides within next 48 hours so that the matter could be investigated further.

        Please be assured, we are trying our best to resolve your query at the earliest.

        Best Regards,
        Customer Support Team
        ShopClues.com
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          M
          Mrinmoy438
          Aug 4, 2021
          Resolved
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          Resolved

          Address: Barakar, Dishergarh Road Near Begunia high school

          26july I ordered full body graphics kit for r15 v2, but I received only 6pieces
          31st July I apply for return but ShopClues team did not respond.
          Please help,
          Thank you
          +3 photos
          Sep 28, 2021
          Complaint marked as Resolved 
          ShopClues.com customer support has been notified about the posted complaint.
          Aug 04, 2021
          Updated by Mrinmoy438           My order I'd is[protected]
          Please contact
          Complaint no 12189878
          Why my return request cancel?

          Verified Support
          Aug 06, 2021
          ShopClues.com Customer Care's response           Dear Customer,

          Greetings from ShopClues.com

          We apologize for the inconvenience which has been caused to you against the Order ID[protected] for CR Decals YAMAHA R15 V2 Full Body Wrap Custom Decals/Stickers MOVISTAR Kit.

          Please note that we have received the images shared by you and are working on your request and you can expect the next update from us within next 48 hours.

          We appreciate your patience and will ensure that we will provide you with the best possible resolution at the earliest.

          Best Regards,
          Customer Support Team
          ShopClues.com
          Verified Support
          Aug 26, 2021
          ShopClues.com Customer Care's response           Dear Customer,

          Greetings from ShopClues.com

          This is in reference to your Order ID[protected] for CR Decals YAMAHA R15 V2 Full Body Wrap Custom Decals/Stickers MOVISTAR Kit regarding the return of your package.

          We express our inability to accept your request as we have sent you the same product which was ordered by you. For further clarification, you may check the product description properly mentioned on our website as the product has been sent as per the specifications given.

          Therefore, we may not be able to fulfill your request. We appreciate your understanding in this matter.

          Best Regards,
          Customer Support Team
          ShopClues.com
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            S
            Sheik Jaffar
            Aug 3, 2021
            Resolved
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            Resolved

            I ordered 2 perfume @Rs.109 in ShopClues on 21July. They cancelled that order on 28July2021. Reason that they sent in the mail is Product is not available with the seller. But I never seen that product is in out of stock or unavailable. The product is still available in ShopClues. I raised the ticket but they didn't contact me and they closed those tickets. Customer service is worst. Overall service is worst. ShopClues has worst business ethics.
            Sep 4, 2021
            Complaint marked as Resolved 
            Issue Resolved
            ShopClues.com customer support has been notified about the posted complaint.
            Verified Support
            Aug 06, 2021
            ShopClues.com Customer Care's response             Dear Customer,

            Greetings from ShopClues.com

            Based on your concern, we request you to provide us with details of the order (Order ID/Registered Email ID/Registered Contact Number) you have placed with us.

            Please share the details within 48 hours so that we can resolve the concern to your satisfaction.

            We value your relationship with us and we are looking forward to serve you better.

            Best Regards,
            Customer Support Team
            ShopClues.com
            View replies
            No one contacted from ShopClues till now. Still they're saying product is not available with the seller but still that product is available in ShopClues App. Reason is unacceptable and silly. I want to delete my ShopClues account but there's response from them.
            Reply
            ShopClues.com Customer Care's response, Aug 26, 2021
            Verified Support
            Dear Customer,

            Greetings from ShopClues.com

            We have received your request related to the Order ID 206131856 for Killer Unisex Deodorant Perfume Spray 150ML Pack of 1.

            Please be informed that we have deactivated your ShopClues account.

            Best Regards,
            Customer Support Team
            ShopClues.com
            Sheik Jaffar's [Complaint's author] reply, Sep 4, 2021
            Issue Resolved
            Order ID[protected].
            Unable to accept that the product is unavailable with the seller because still that product is available in ShopClues App/website.

            Worst online website - Comment #3873300 - Image #0
            Worst online website - Comment #3873300 - Image #1
            Reply
            ShopClues.com Customer Care's response, Aug 26, 2021
            Verified Support
            Dear Customer,

            Greetings from ShopClues.com

            This is with reference to your Order ID 206131856 for Killer Unisex Deodorant Perfume Spray 150ML Pack of 1.

            We regret to inform you that we are unable to process your order due to unavailability with the seller, therefore, we have canceled the same. Hence, the refund has been processed.

            Please find the refund details below:

            Refund amount - 109
            Refund processed date - 2021-08-03
            Refund mode - Payment Gateway

            Best Regards,
            Customer Support Team
            ShopClues.com
            Sheik Jaffar's [Complaint's author] reply, Sep 4, 2021
            Issue Resolved
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              H
              Hshshsshhshshhs
              Jul 31, 2021
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              Online Service Center Toll Free ShopClues+-9339:-:555:-:291:-:+/crentlle
              ShopClues.com customer support has been notified about the posted complaint.
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                K
                KARRFIT
                Jul 29, 2021
                Resolved
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                Resolved

                Address: shop no 1&2, Kantha Naidu Complex,Vompolu(V), Anakapalli

                Dear Sir,

                I am an online seller in shopclues platform.. We had received an order through shopclues site and dispatched the consignment to buyer. Now we had requested to update the tracking details as below

                Dear Seller Support team, order ID[protected] had been shipped wide tracking details[protected] and connected to customer, request to kindly update new tracking details in place of[protected] consignment will be delivered with in 1 day to customer Regards KARRFIT

                In stead o[censored]pdation of order and processing payment against our request, shoclues cancelled the order and charging cancelling charges.

                It's completely unfair practice.
                Sep 8, 2021
                Complaint marked as Resolved 
                ShopClues.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 06, 2021
                ShopClues.com Customer Care's response                 Dear Seller,

                We're extremely apologetic for what you've experienced. We have forwarded your issue to our concern team to investigate the matter. Our team will share the update with you soon.

                Best Regards,
                Customer Support Team
                ShopClues.com
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                  B
                  BiswasSuraj
                  Jul 26, 2021
                  Resolved
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                  Resolved

                  Order Number:[protected]
                  Ordered Galway Natural Twist Green Tea from ShopClues. Delivery agent didn't deliver on time due to lockdown measures however updated delivered. Went to the courier office to pick it up.
                  I ordered for a pack of 2 and recived only one pack, paid 665 for 2 however recieved only 1 of rs 360 and top of that the product has expired in March of 2021 and I ordered in July only. Also the order is non returnable. ShopClues doesn't have proper redressal forum. Need to wait for a day or 2 get a reply on mail from them .
                  The seller is cheating it's customers taking advantage of non returnable policy. If the product is okay why would I return ? And if product is not okay why should I pay and not be able to return?

                  Seller information:
                  SUNRISE INTERNATIONAL
                  Parbhat road, Gurudev Nagar, Zairkpur, Punjab : 140603
                  Phone: [protected]
                  However they aren't even picking calls.
                  Sep 4, 2021
                  Complaint marked as Resolved 
                  ShopClues.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 28, 2021
                  ShopClues.com Customer Care's response                   Dear Theyiesi,

                  Greetings from ShopClues.com

                  We apologize for the inconvenience which has been caused to you against the Order ID[protected] for Galway Natural Twist Green Tea Lemon (Pack Of 2).

                  Please note that we are working on your request and you can expect the next update from us within next 48 hours.

                  We appreciate your patience and will ensure that we will provide you with the best possible resolution at the earliest.

                  Best Regards,
                  Customer Support Team
                  ShopClues.com
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                    D
                    Dhrmendra Gupta
                    Jul 23, 2021
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                    I order watch from shop clues 28 June but when I got delivery only battery in the box, watch was missing, order number[protected], I have complain return request, but accept by the company what we do, isang my refund
                    ShopClues.com customer support has been notified about the posted complaint.
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                      D
                      Dhrmendra Gupta
                      Jul 23, 2021
                      Resolved
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                      Resolved

                      Address: Sabri chungi chauraha, Sabri

                      My shop clues account number is [protected], and I order smart watch on 28 June but when I received my order smart watch was missing in the box only battery in the box, I have complaint many times but no response from company to return or refund, I have given all detail as he want, mobile number [protected]
                      Sep 25, 2021
                      Complaint marked as Resolved 
                      ShopClues.com customer support has been notified about the posted complaint.
                      Jul 23, 2021
                      Updated by Dhrmendra Gupta                       Please resole my complain soon
                      Verified Support
                      Jul 28, 2021
                      ShopClues.com Customer Care's response                       Hi Dhrmendra,

                      We sincerely apologies for the inconvenience caused to you.

                      Please share the order ID with us so that we can help you in a better manner.

                      Regards,
                      Customer Support
                      Shopclues.com
                      Verified Support
                      Aug 20, 2021
                      ShopClues.com Customer Care's response                       Dear Customer,

                      Greetings from ShopClues.com

                      This is with reference to your Order ID[protected] for Sunnybuy A1 Smart Watch Wireless Bluetooth Smartwatch Compatible with All Mobile Phones, regarding the return of your package.

                      To proceed further, we request you to fulfill the requirements as mentioned below and send it to us within 48 hours so that we can expedite the process.

                      1. Image of outer box with shipping label pasted and clearly visible.
                      2. Image of inner packaging and box.
                      3. Image of product .

                      Please note that your request will be forwarded further, once all of the above mentioned requirements are fulfilled.

                      To track the ticket status, click at http://sclu.es/SsgCi

                      Best Regards,
                      Customer Support Team
                      ShopClues.com
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                        N
                        No Limit
                        Jul 22, 2021
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                        It's already two days I'm still waiting the order status is still showing out of delivery, but your delivery partner don't deliver the order, is this your service??
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                          A
                          arun mohan
                          from Shimoga, Karnataka
                          Jul 21, 2021
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                          I ordered windows 10 pro licence key currently status showing delivered but I did not receive any package
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                            G
                            Ganesan Shanmuganathan
                            Jul 20, 2021
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                            Hi Team,

                            Today I received a call from [protected] saying that they are from shopclues and I won in some lucky draw competition as part of 10th year anniversary.

                            And the prize was 8Lakhs or maruti swift car for which I should send some money (15000 or 8000) first. (as per the caller)

                            Please validate the above information and let me know
                            ShopClues.com customer support has been notified about the posted complaint.
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                              S
                              Subrata22
                              Jul 19, 2021
                              Resolved
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                              Resolved

                              Hi, sir

                              I am Subrata Ram, I ordered a product through qoo10, but not showing any order information in my application, so I request you kindly, procced my products neither refund my money in my upi I'd

                              I payment through upi
                              Transaction I'd :: AXI1c2df1158eac4ddf89d6cbb3909e1edf

                              Please check or proccesd my order

                              I request you despatch my order, and if it not possible then refund me balance

                              I also shared the screenshot of my payment or ordered item,

                              Please provide me order I'd !!!

                              Shopclues prime mall
                              +1 photos
                              Aug 23, 2021
                              Complaint marked as Resolved 
                              ShopClues.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 23, 2021
                              ShopClues.com Customer Care's response                               Dear Subrata,

                              Greetings from ShopClues.com

                              Based on your concern, we request you to provide us with details of the order (Order ID/Registered Email ID/Registered Contact Number) you have placed with us.

                              Please share the details within 48 hours so that we can resolve the concern to your satisfaction.

                              We value your relationship with us and we are looking forward to serve you better.

                              Best Regards,
                              Customer Support Team
                              ShopClues.com
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                                S
                                Sanjhpatel
                                Jul 17, 2021
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                                I orders one smart watch on 02/06/2021 it didn’t delivered due to some resion and my order is cancelled form the shopClues side. They claim that they process my refund in my payment account till 20/06/2021 but till present date my refund didn’t transferred.
                                ShopClues.com customer support has been notified about the posted complaint.
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                                  S
                                  shyam jogipeta
                                  Jul 17, 2021
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                                  Address: Shamshiguda kukatpally Hyderabad

                                  Fraud calls
                                  Helpme please
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                                    A
                                    Annanaik
                                    Jul 16, 2021
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                                    Address: 98 sevala temple near chennahalli thanda harakanalu harappana Halli ballery
                                    Website: Shop clues

                                    When my order delivery in my places
                                    ShopClues.com customer support has been notified about the posted complaint.
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                                      B
                                      Bhaumik Parikh
                                      Jul 16, 2021
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                                      Address: A/23, ASHOKA APP NR, GUJARAT COLLAGE ELLISBRIDGED AHMADABAD 380006

                                      I want ask you to give my solution i want order 2 time for bed sheet but order not delivered and the status is delivered

                                      I want money in only my bank account other wise i compliant in police station and shopclues is fraud company

                                      all time shopclues tell order delivered but order is not delivered to my home and also my money is not refund to my account so i requested you please give my money in my bank account other wise i case you in shopclues
                                      Jul 16, 2021
                                      Complaint marked as Resolved 
                                      Resolved
                                      ShopClues.com customer support has been notified about the posted complaint.
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                                        B
                                        balbir raj puri
                                        from Lonavla, Maharashtra
                                        Jul 15, 2021
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                                        Size was too small. Till today no.Refund is made.

                                        Order.No.[protected].
                                        ShopClues.com customer support has been notified about the posted complaint.
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                                          Recent comments

                                          I need a refund .i dont have faith on this shopping .i need my refund
                                          PI
                                          Pikukumari
                                          Its been a month pls get this chceked why my product was not delivered, how can they run such a disgusting shoping platform
                                          PI
                                          Pikukumari

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