ShopClues.com Complaints & Reviews

Had a call from this number [protected] . Caller knew my name and postcode - told me I had won first prize either car MAHINDRA XUV or cash amount Rs 1480000/-.
Wanted ‘a small amount for Registration charge and bank account details to transfer the prize amount’
I told him to send SMS and he suggested WhatsApp- he messaged same info with WhatsApp no. [protected]/-, Helpline no. shopclusluckydraw.co.in
ANUGRAHA ASSOCIATES
I have blocked both numbers and am informing you so you can take necessary action.
Jayanthi, Hyderabad 500081 (my number which he had is +91 [protected])

I had ordered this product which was cancelled by shopclues saying the cause was some delay from the seller. I was said the money would be refunded to my bank account from which the pyment was made by expected date 21st August 2021. Today it is, 12th September 2021 bt I haven't yet received any money from shopclues.

I placed a Prepaid Order on ShopClues for KSJ USB Cables pack of three but when My Order delivered to me I didn't checked instantly because I believed on ShopClues. But 2 Days before Yesterday My Mi USB Cable was stolen by somebody and then I opened the ShopClues delivered Package of 3 Data Cables but I found one of the Data Cable was broken and other two were not working even after connected via Adapters, PC and Laptop too but both the Data Cables didn't work that's why I needed to too many Calls to Shopclues but IVR didn't connected My Call to so-called Customer Care Representative. If somebody has any kind of doubt about me then He/She can check out My Calls' History. REALLY A WORST EXPERIENCE WITH SHOPCLUES!

My order from shop clue which was of head phone which was delivered on 7sep, after 3 days the problem started in the product i wanted to return it which was 10 days period but the return option came in new and no response

I have ordered Windows 10 pro online activation 1 pcs key on[protected], then on[protected] message come that your item is delivered and it is supposed to delivered to me by email but till now I haven't received my item. But they sent me a message that to give rating that how was the item...it is totally fraud and scam...I request all the citizens of India not to shop on ShopClues because they show very cheap price of their item to attract customers...go for other genuine shopping site like Amazon, flipkart etc..

Lucky drw forud in shopcluse compuny employer.and my payment 168720

Have got an Letter Head courier from India Post regarding Lucky Draw winner for 2nd Prize i.e. Swift Dezire and amount is 820, 000 INR after paying the Registration Amount f 8200INR

Sir/Madam,

I had booked ladies' personal wear and what we booked and what we got is completely different, I have clearly mentioned with pictures about the seller cheating customer under cover mentioning that these items are returnable.

in this way, anybody can cheat people and make money. i want my money back.

my order number:[protected]. under this order, it can be seen what we have order and what we have received but still, they are taking cover saying these items are not returnable.

kindly get my money back.

regards

G. Anand Kumar
[protected]

[protected] this is my order I'd
Nike slippers is cheap quality so please return the product and give my refund money

Product yet not delivery but the msg has recieved delivered

They told that I won in a lucky draw contest today and they will give a Tata Safari car or by giving cash I told that I will complain to cyber cell . The amount is 48 lac

Please take appropriate action for this problem.this lead to the decrease in shopclues company prestige

I have seen ShopClues there are 179rs.clursbucks u cutted from my account that shows they expired because of dormant account first of all it is always open account it's not dormant I always check product but I am not shopping because I don't need to buy. Right not that doesn't mean u shows my cluesbucks expired on such database, I want my cluesbucks back, please refund my cluesbucks as soon as possible

I got a call from ShopClues Won 2nd prize Maruti Suzuki Swift drize car pay 15600 for delivery is it fake or real

Actually I wanted the replacement of the product but they initiated refund but they had refunded only 40% of the amount the other 60% they are showing in their app and saying only 15% of the amount can be
used I want my I complete refund or the original product which I ordered.

Only 40% of the amount has been refunded. I want my complete refund

Yesterday the order was delivered but received trimmer instead of mobile charging stand.The trimmer is not of my use.
Please I request you to take back the product and refund the cash as soon as possible before I move legally complaint.

Order Details:
Order Number[protected]
Product Name - Tricolor Pack of 3 Mobile Charging Stands by KSJ
Product Image: product

My order ID :[protected] for the Product: Killer Unisex Deodorant Perfume Spray 150ML Pack of 1( and 1 more items).
Ordered on : 21July2021
Expected Delivery Date : 24July2021
Order Cancelled on 28July2021 by ShopClues because product is not shipped by seller.
Initiated Refund on 28July2021 but still I didn't received any refund for that order from ShopClues.
I requested to Deactivated my ShopClues account on 8Aug2021 because they're didn't refunding the amount.
Today 29Aug2021, till now I didn't received any refund from ShopClues. Worst service by ShopClues.

My order I'd is[protected], delivery boy called me and started abusing me please take an action otherwise I will complain against you because I have recordings

See this pic send mobile ROM memory also fake display on mobile ROM memory is 16GB but real is 16mb only look the attachment pic we connect mobile on PC USB its clear DISPLAY everything FAKE

Complaint against CLUES NETWORK PVT LTD {Shopclues.com}
CBO & C0-Founder Ms. RADHIKA AGGARWAL &
Founder Mr. SANJAY SETHI, Gurgaon, HARYANA as follows:

I bring to your kind notice that my Order Id:[protected] with Return Id: 9035031 [dated 19/8/2021] and Tracking Id: with Delhivery/AWB:[protected] Dated 25th August 2021 was successfully delivered to Shopclues at 08;41 am, at the address mentioned by Shop clues {through their letter dated 19 August 2021}, to be delivered at Pikndel Pvt Ltd. B-84 Okhla Industrial Area, Phase-2, New Delhi - 110020 {Office Phone No:[protected]}.

I regret to let you know that refund of Rs.4734/- for the above, Vide order Id:[protected] with return Id: 9035031 and Tracking Id : Delhivery/AWB:[protected] has not been done even after 10 days of placing return request and return of product {"Strangar Amplifier"} received at their end on 25 August 2021

i wish to state that the "Strangar Amplifier" sold by "Amrit Enterprises 1" from House Number - 305, Street number-7, Jujhar nagar, Patiala, Punjab - 147001, India (Phone: [protected]) is an imitation of original "Stranger company from Kolkata" . The product sold by AMRIT ENTERPRISES, Patiala, Punjab, through SHOPCLUES E-commerce shopping site is a duplicated and fabricated product.

Selling of a product by imitation and fabrication of the original manufacturer is totally illegal and will attract penal action under the court of law and is a punishable offence.

AMRIT ENTERPRISES is selling "STRANGAR AMPLIFIER 160 Watt" instead of selling "STRANGER" originally manufactured by Stranger company from Kolkata.

The shopclues has failed to verify the quality and authenticity of the product "STRANGAR" Amplifier 160 Watt sold in its E-commerce site which is being marketed by Amrit Enterprises, Patiala, Punjab, using the original manufacturers' name as its own name.. We have been fooled and cheated by selling a duplicate Amplifier claiming that it is a original "Stranger Amplifier" of Stranger Company from Kolkata.

According to the guidelines given by Shopclues, I have returned the Amplifier within 2 days on 20th August 2021 through renowned courier company called DELHIVERY, the invoice uploaded on the Shopclues site on 20/8/21 at 01;25;26 IST. The Amplifier has been delivered to Shopclues on 25th August 2021 at 08;31 am IST.

Shopclues have failed to update the delivery details on the customer's page till date. Further, without any prior intimation my request for refund of Rs.4734/- has been closed, while the process of refund is in process and not completed.

On receipt of an irresponsible reply from Shopclues on 23rd August 2021, I wrote back and claimed that refund of Rs.4734/- should be made to my Bank account through which the payment was made without inordinate delay. Further, Shop Clues is acting as if there is no necessity to make a refund for defective product without realizing the monetary loss suffered by the customer.

The Shopclues' customer care Team is useless and irresponsible that they have been taught to tackle the customers and Shopclues is on the pursuit of swindling customers money and innocent customers are cheated. Shopclues' intention is to give lame excuses to the customers and purposely delaying the refund and keeping customers hard earned money with them for a longer period. None of the grievances are resolved on time nor refund done on time.

I have lost my confidence with Shopclues and have suffered mental agony and pain, loss of money, time, energy due to the delay in refunding my money. The CBO & C0-Founder Ms. Radhika Aggarwal and Founder Mr. Sanjay Sethi of Shopclues E-Commerece Site and their staff are jointly and severally responsible for the mental agony and the damages caused to me through sale of a " Duplicate Strangar Amplifier" which is defective and they are also responsible for the damages caused to me due to the delay caused in making the refund of Rs.4734/- for the damaged/ defective product already returned on 25/8/2021 and the same was received at their end on 25/8/2021.

In view of the above facts and circumstances I would request Shopclues to process the refund of Rs.4378 including reimbursement of shipment charges of Rs.356 a total of Rs.4734 paid into my Indian bank account through internet banking paid to them on 13/08/2021 at 01:03:37 IST Vide Transaction Reference Number: [protected] dated 13/08/2021, without further delay.

I advise Shopclues and its Directors & CBO & C0-Founder Ms. Radhika Aggarwal and Founder Mr. Sanjay Sethi to refrain from displaying, selling, duplicate, fabricated, & worthless products on their Shopclues Website and also it would be better if they refrain from the practice of cheating the customers and swindling their money. If they continue to do so, customers will lose their confidence and trust that they have with Shopclues.

Hoping for get proper resolution and looking forward to get the refund immediately.

Yours,
[protected]@gmail.com

P.S. I have Attached photos of the duplicate STRANGAR Amplifier sold by Amrit Enterprises of Patiala, Punjab, instead of "Stranger Amplifier" Kolkata.