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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 8

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A
Altafkhan1
from Forbesganj, Bihar
Oct 18, 2021
Resolved
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Address: Forbesganj, Block road 854318
Website: ShopClues

I ordered my bike R15 v3 sticker but ShopClues doing fraud with me they send empty package parts are missing but I file a return request or upload some pictures but they are not refunding my amount please take action against ShopClues
+1 photos
Jan 10, 2022
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2021
ShopClues.com Customer Care's response
Dear Altaf,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
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    N
    NAANGA READY
    Oct 16, 2021
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    I Received a call from ShopClues contest.in that call they mentioned that I won the 1 prize of Tata Safari car(₹1352000).they offer me two options receiving a cash or car.they said I need to pay the amount ₹13520.i know it's scam call.please take action on this complaint.

    I have photo proof and audio proof(in tamil)
    ShopClues.com customer support has been notified about the posted complaint.
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      T
      TANNERU VENKAYAMMA
      Oct 12, 2021
      Resolved
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      Resolved

      We got a call on September 07 that we got 15 lakhs and MAHANDIRA xuv 500 and this name Ashok Kumar das he took 10lakhs and another person call name Jag Mohan singh and m.vanitha and they said we will refund your money back and they took 30lakhs and another person call and he said same name Munnu Agarwal and he took 10lakhs till now we didn't got our money back
      Jan 5, 2022
      Complaint marked as Resolved 
      ShopClues.com customer support has been notified about the posted complaint.
      Verified Support
      Dec 03, 2021
      ShopClues.com Customer Care's response
      Dear Tanneru,

      Greetings from ShopClues.com

      Our sincere apologies for the delay in our response and for the trouble you were put through.

      Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

      Your patience in this unfortunate matter will be highly appreciated.

      Best Regards,
      Team ShopClues
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        S
        Siva Sikkan
        Oct 9, 2021
        Resolved
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        Resolved

        Lucky draw offer from shopclues

        I got below sms
        Welcome to SHOPCLUES Dear sir You Win 1st prize MAHINDRA XUV Car and MAHINDRA XUV amount is Rs-14, 80, 000 Registration charge-6500 WHATSAPP NO.[protected]/- Helpline no-:[protected] http://shopclsluckydraw.co.in

        It seems many people has been cheated similar message and till now not sure what type of action taken from shopclues

        Below are numbers all associated with this scam
        +91 91445...
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        K
        k venky
        Oct 7, 2021
        Resolved
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        I don't know how he got my mobile number. He called and said I won lucky draw I need to pay money for registration..Recieved call from M: [protected].. Whatsapp message also recieved from mobile number [protected]...Pleas take the immediate action. Attached the screenshots of messages sent by fake person.
        +2 photos
        Jan 9, 2022
        Complaint marked as Resolved 
        ShopClues.com customer support has been notified about the posted complaint.
        Verified Support
        Dec 03, 2021
        ShopClues.com Customer Care's response
        Dear Venky,

        Greetings from ShopClues.com

        Our sincere apologies for the trouble you were put through.

        Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

        Your patience in this unfortunate matter will be highly appreciated.

        Best Regards,
        Team ShopClues
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          D
          Deepa Koli
          from Pune, Maharashtra
          Oct 7, 2021
          Resolved
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          Address: talegaon dabhade , Pune

          Shopclues person talked with me and told about the lucky draw and says that i won a mahindra kuv500 i don't believe in this so please let me know is there anything like this in shopclues because there are most of frauds.. And i also don't believe like such lottery's so if is there any type of lottery in shopclues some brosher or some pemplat like should come on my email or any cell so that i can understand. Otherwise i just want to ask that is there any such lottery's in shopclues or it is a fraud.

          The message i got is as follows :
          Dear customer congratulations!
          Your order number Win the pirst prize that is mahindra xuv 500 car (Price-16, 96, 000/-) in lucky draw from our SHOPCLUES Online shopping . Registration Charges 6500
          +5 photos
          Jan 5, 2022
          Complaint marked as Resolved 
          ShopClues.com customer support has been notified about the posted complaint.
          Verified Support
          Dec 03, 2021
          ShopClues.com Customer Care's response
          Dear Deepa,

          Greetings from ShopClues.com

          Our sincere apologies for the delay in our response and the trouble you were put through.

          Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

          Your patience in this unfortunate matter will be highly appreciated.

          Best Regards,
          Team ShopClues
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            B
            Balaji Rajkumar
            Oct 7, 2021
            Resolved
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            Address: Bangalore

            I received this message today, please confirm if this is a SCAM

            Dear customer congratulations! Your order number Win the first prize that is MAHINDRA XUV5OO ( RS 1696000) in lucky draw from our SHOPCLUES
            online shopping .Registration charge
            6500. WhatsApp no-[protected]
            applied for more enquiry our helpline shopclulukywinnrs.in.
            ANUGRAHA ASSOCIATES
            Jan 5, 2022
            Complaint marked as Resolved 
            ShopClues.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 03, 2021
            ShopClues.com Customer Care's response
            Dear Balaji,

            Greetings from ShopClues.com

            Our sincere apologies for the trouble you were put through.

            Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

            Your patience in this unfortunate matter will be highly appreciated.

            Best Regards,
            Team ShopClues
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              T
              TANNERU VENKAYAMMA
              Oct 3, 2021
              Resolved
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              Resolved

              We got a call from shopclues company manger Ashok Kumar das he took 2lakhs from us mr ashoke Kumar das A/c [protected](SBI)IFSC CODE SBIN0001276 AND AFTER TWO DAYS AGAIN ANOTHER PERSON CALLED AND HE SAID WE WE WILL REFUND YOUR MONEY HIS NAME Jag Mohan singh job title customer service and m.vanitha job title senior executive and they took 28lakhs there a/c number (SBI) [protected] IFSCCODE:SBIN0000300 ACCOUNT HOLDER Abdul sahib shaikh and after he switched off his phone and another per son called from shopclues head office name Munna Agarwal job title charted accountant from Mumbai and he took 10lakhs from us account details shopclues company Head office a/c[protected] IFSCCODE SBIN0004380 PLEASE RE FUND OUR AMOUNT
              Jan 6, 2022
              Complaint marked as Resolved 
              ShopClues.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 03, 2021
              ShopClues.com Customer Care's response
              Dear Tanneru,

              Greetings from ShopClues.com

              Our sincere apologies for the trouble you were put through.

              Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

              Your patience in this unfortunate matter will be highly appreciated.

              Best Regards,
              Team ShopClues
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                R
                Rewthkk Asgjkk Drsghj
                Sep 29, 2021
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                Fraud call received saying that I won the 4 wheeler shop clues lucky draw today in the below number, but I do not trust. please take action against the fraudsters
                the fraudster's number is [protected]
                the fraudster's number is [protected]
                ShopClues.com customer support has been notified about the posted complaint.
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                  E
                  erarkr
                  Sep 25, 2021
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                  Address: KHADKI, PUNE

                  I have complained many times but still they are not responding. When i have seen online it is showing in their record the product has been delivered on 18th September with Order ID[protected] for TATA SKY HD CONNECTION WITHOUT OUT DOOR UNIT (Box, Remote, Power Adatper, HDMi Cable) + FREE INSTALLATION DELIVERY whereas i have not received any product. Kindly look into the matter and resolve the issue please
                  ShopClues.com customer support has been notified about the posted complaint.
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                    K
                    Krishna Saini Mitawa
                    Sep 25, 2021
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                    Address: Near Piprali Circle, Piprali Road, Sikar 332001

                    I ordered trackpaint online through shopclues shopping. The first order was placed on 30June 2021 and the second order was placed on 14 September 2021. Order placed, estimated delivery time also given. But after 4 days the mail and message comes. Your parcel will not be delivered. Your paid price will be refunded. Customers are being misled by ShopClues online shopping. We placed the order and the payment was made. Why is the parcel not being sent after the order? If you don't want to send the parcel, don't confirm the order. I had to gift a trackpaint to friend. But to maintain the confidence of ShopClues online shopping. I placed order. But ShopClues has troubled me.
                    +2 photos
                    ShopClues.com customer support has been notified about the posted complaint.
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                      Kasif Kashif
                      from Etawah, Uttar Pradesh
                      Sep 24, 2021
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                      I'm really fed up with a online shopping website named ShopClues. Actually I placed an order on 18th September 2021 which is delivered today 24th September 2021 (Friday) but need to mention that the wrong cum damaged product delivered to me which is different in Color means I ordered white color but received in black colorand it is not working properly. It's left earpiece is also not working. I want that my issue should be resolved soon.
                      +1 photos
                      ShopClues.com customer support has been notified about the posted complaint.
                      Sep 24, 2021
                      Updated by Kasif Kashif
                      Continuously third time ShopClues delivered wrong cum damaged Products.
                      Sep 25, 2021
                      Updated by Kasif Kashif
                      I should mention that I don't want My Refund rather I want My Order should be delivered as I placed for.
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                        Y
                        Yaris John
                        Sep 23, 2021
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                        On sep 7 th the product was requested for return on sep 8th the product was picked up by 2 agents after 1 hr an other person comes along claiming that he was the actual pickup agent the mistake made by me was that i did not collect the recipt .the first person who came did have the product image name my name and even the amount since it was a high value product we confirmed with the imaje shown and were convinced .it was later we came to know thet we have been scamed .repeated complants made have been on deaf ears .the company lacks proffesionals and good delivery agents as its seems a scam being orcastrated by the delivery company keeping the entities in loop as they kew all my information before hand . havee attached the screen ahot of the product with order and return id i request u to kindly help me with this as i am sttudent and getting suicidal thoughts due to the issue
                        +1 photos
                        ShopClues.com customer support has been notified about the posted complaint.
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                          A
                          Arafath Arafath
                          Sep 22, 2021
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                          Address: Kollam

                          Shopclues have sent a lucky draw contest and cheat me
                          ShopClues.com customer support has been notified about the posted complaint.
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                            K
                            kumra_147
                            Sep 19, 2021
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                            Website: shopclues.com

                            Dear sir,

                            i am a register seller on this portal my store mid is 607720. In june, 2021 I had received a call from their manager Sabeeka Zaidi. she had offered me JDD (Jaw Dropping Deal) scheme. She told me that under this scheme there is no RTO & RMA Charges and this scheme is also free of cost. i started to sell my products under this scheme. approx. 1 month i didn't receive payment and when they disbursed then they had charged RTO, RMA & Slot charges for this scheme. i was totally shocked and disturbed with this type of deduction. when i called her and asked about this she had no answer even she didn't pick my phone later. Her seniors also don't reply even their one email i.d. [protected]@shopclues.com is useless. nobody is there who can answer me.Many times i have mailed on this mail i.d. [protected]@shopclues.com but all in vain. nobody is giving me official's contact no.

                            these people are only playing with customers and merchants money.
                            I am helpless and cheated by this company. i request you people kindly help me regarding this matter.

                            jdd units no.[protected],[protected],[protected],[protected],

                            [protected] and 9 more.
                            ShopClues.com customer support has been notified about the posted complaint.
                            nothing done till date. even no any call received from their end. really being a merchant of this company i suggest everyone plz don't trust on this company. these people are doing totally nonsense with their customers as well as merchants. this co. is not releasing our payment after 1.5 months.
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                              R
                              Raj selvaraj
                              from Coimbatore, Tamil Nadu
                              Sep 19, 2021
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                              Address: Where is the company located
                              Website: sclu.es/3s9Og

                              Touch screen problem, after charged the battery becoming very low, apps not opening properly
                              ShopClues.com customer support has been notified about the posted complaint.
                              Sep 19, 2021
                              Updated by Raj selvaraj
                              Problem in ikall Mobile phone
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                                K
                                katragadda@1234
                                from eluru, Andhra Pradesh
                                Sep 18, 2021
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                                I got false whatsapp lottery message from shopclues name i purchase recently some product from shopclues they sold my privacy details to fraudsters please take action for this kind of fraud messages
                                +9 photos
                                ShopClues.com customer support has been notified about the posted complaint.
                                Sep 18, 2021
                                Updated by katragadda@1234
                                Dear customer congratulation your order number win the first price four wheeler car Mahindra XUV 500 model car you won the first prize from ShopClues company online shopping I am Pankaj Singh bhadoriya my company helpline number [protected]

                                Dear Customer,

                                Greetings from ShopClues.com

                                We apologize for any inconvenience this may have caused to you.

                                We understand that you have received a Call/SMS/Email/Letter for investing an amount, and have been assured of winning a prize from ShopClues. However, this is to inform you that ShopClues or its employees will never Call/SMS/Email/Letter you asking for your personal bank information or to deposit money into any bank account to avail any lottery/prize. Beware of fraudsters, ignore any such communication.

                                We value your relationship with us and we hereby inform you that we at ShopClues do not promote such activities or ask for any bank transfers and money in lieu of prizes. Hence, we will not be liable for any fraudulent activities done in the name of ShopClues.

                                Best Regards,
                                Customer Support Team
                                ShopClues.com
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                                  D
                                  Devendr26685761
                                  Sep 17, 2021
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                                  Oder id[protected] till now no feedback from your side
                                  +5 photos
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Sep 17, 2021
                                  Updated by Devendr26685761
                                  I got on parcle on 9th sep, file refund 9th sep till date(17sep 21) nothing will happen
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                                    M
                                    mohankumar cs
                                    from Bengaluru, Karnataka
                                    Sep 17, 2021
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                                    I received this message and it’s fake. Kindly take necessary action:
                                    Message:
                                    Welcome to SHOPCLUES Dear sir You Win 1st prize MAHINDRA XUV Car and MAHINDRA XUV amount is Rs-14, 85, 000 Registration charge-7400 WHATSAPP NO[protected]/- Helpline no-:shopcleswinners.co.in ANUGRAHA ASSOCIATES
                                    ShopClues.com customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Greetings from ShopClues.com

                                    We apologize for any inconvenience this may have caused to you.

                                    We understand that you have received a Call/SMS/Email/Letter for investing an amount, and have been assured of winning a prize from ShopClues. However, this is to inform you that ShopClues or its employees will never Call/SMS/Email/Letter you asking for your personal bank information or to deposit money into any bank account to avail any lottery/prize. Beware of fraudsters, ignore any such communication.

                                    We value your relationship with us and we hereby inform you that we at ShopClues do not promote such activities or ask for any bank transfers and money in lieu of prizes. Hence, we will not be liable for any fraudulent activities done in the name of ShopClues.

                                    To report about fraud details Click here

                                    To track the ticket status click at http://sclu.es/UG4ml

                                    Best Regards,
                                    Customer Support Team
                                    ShopClues.com
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                                      J
                                      Jrpjs
                                      Sep 14, 2021
                                      Resolved
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                                      Resolved

                                      Address: Don’t know

                                      Had a call from this number [protected] . Caller knew my name and postcode - told me I had won first prize either car MAHINDRA XUV or cash amount Rs 1480000/-.
                                      Wanted ‘a small amount for Registration charge and bank account details to transfer the prize amount’
                                      I told him to send SMS and he suggested WhatsApp- he messaged same info with WhatsApp no. [protected]/-, Helpline no. shopclusluckydraw.co.in
                                      ANUGRAHA ASSOCIATES
                                      I have blocked both numbers and am informing you so you can take necessary action.
                                      Jayanthi, Hyderabad 500081 (my number which he had is +91 [protected])
                                      +1 photos
                                      Oct 21, 2021
                                      Complaint marked as Resolved 
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 19, 2021
                                      ShopClues.com Customer Care's response
                                      Dear Customer,

                                      Greetings from ShopClues.com

                                      We apologize for any inconvenience this may have caused to you.

                                      We understand that you have received a Call/SMS/Email/Letter for investing an amount, and have been assured of winning a prize from ShopClues. However, this is to inform you that ShopClues or its employees will never Call/SMS/Email/Letter you asking for your personal bank information or to deposit money into any bank account to avail any lottery/prize. Beware of fraudsters, ignore any such communication.

                                      We value your relationship with us and we hereby inform you that we at ShopClues do not promote such activities or ask for any bank transfers and money in lieu of prizes. Hence, we will not be liable for any fraudulent activities done in the name of ShopClues.

                                      Best Regards,
                                      Customer Support Team
                                      ShopClues.com
                                      Dear Customer,

                                      Greetings from ShopClues.com

                                      We apologize for any inconvenience this may have caused to you.

                                      We understand that you have received a Call/SMS/Email/Letter for investing an amount, and have been assured of winning a prize from ShopClues. However, this is to inform you that ShopClues or its employees will never Call/SMS/Email/Letter you asking for your personal bank information or to deposit money into any bank account to avail any lottery/prize. Beware of fraudsters, ignore any such communication.

                                      We value your relationship with us and we hereby inform you that we at ShopClues do not promote such activities or ask for any bank transfers and money in lieu of prizes. Hence, we will not be liable for any fraudulent activities done in the name of ShopClues.

                                      Best Regards,
                                      Customer Support Team
                                      ShopClues.com
                                      Adding more info for attention of consumers - 1)sms message today “ Dear Customer Congratulations! Special Dhamaka Offer on {Shopclues}. Our Lucky Customers use {Online}. Win exciting prize like {Mahindra xuv 500} worth {16, 96, 000}. Registration Fee as low as {6500}. Call to Book {[protected]} or Visit: {{http://shopcluluckyswiner.in}} Thank You!”
                                      2)Also phone call from [protected] on same matter.
                                      I have blocked both numbers
                                      Ugh i received call from [protected]

                                      Most Probably fraud lucky draw scam - Comment #3913542 - Image #0
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