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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 16

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A
Akhil Sayal
Apr 22, 2021
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Address: 81 punjabi bagh patiala punjab

I have 1334 rupees in my shopclues account which i am unable to transfer into my bank account. neither site or customer care provides any assistance towards this problem.
ShopClues.com customer support has been notified about the posted complaint.
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    S
    Apr 21, 2021
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    I have ordered following product,

    FrionKandy Women's Cotton Blue Maxi/Full Length Wrap Around Skirt - Free Size (Length-38, Waist upto-46) - SHKD1001
    Code:[protected]

    Options: Color: Blue, Size-Women-Bottomwear: Free Size
    Merch Ref: SHKD1001

    I paid Rs111 through netbanking but it is showing in order as Rs160 will be collected during delivery, please check and reply.
    ShopClues.com customer support has been notified about the posted complaint.
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      A
      Anfghh
      Apr 10, 2021
      Resolved
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      Resolved

      Mera refund nahi mil rha whishmaster item lene se mna kar rhe h 10 km dur bula rhe h na shopclues customer service number [protected] par baat hoti
      Mera refund process karo original payment mode me
      Aug 12, 2021
      Complaint marked as Resolved 
      ShopClues.com customer support has been notified about the posted complaint.
      Verified Support
      Apr 12, 2021
      ShopClues.com Customer Care's response
      Dear Customer,

      Greetings from ShopClues.com

      We would like to begin by apologizing for the inconvenience this may have caused you.

      Please share your order details to enable us to check and resolve this at the earliest.

      Best Regards,
      Team ShopClues
      Hi, aapse request hai ek baar order number bta dijiye taki hum aapki acche se help kar paye.
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        N
        Nandhu Arul
        Apr 10, 2021
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        Address: VELLITHIRUPUR, VELLITHIRUPUR, VETERINARY HOSPITAL OPP

        Sir please you employee cheating and proud money rs 327000 please refund to money
        ShopClues.com customer support has been notified about the posted complaint.
        Apr 10, 2021
        Updated by Nandhu Arul
        Cheating and proud
        Shopclues taking money name of lucky draw contest
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          K
          Knight trenk
          Apr 6, 2021
          Resolved
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          Resolved

          I got product delivery on 5 april 2021 from the shopclues, order id :[protected]
          boat bassheads 242 earphone with mic, the product is used and damaged and need to be replace with new one. Customer support sucks please help immediately.
          Aug 12, 2021
          Complaint marked as Resolved 
          ShopClues.com customer support has been notified about the posted complaint.
          Verified Support
          Apr 12, 2021
          ShopClues.com Customer Care's response
          Dear Customer,

          Greetings from ShopClues .com.

          We would like to inform you that the Refund for your order[protected] for Boat Bassheads 242 In the Ear Wired Earphones With Mic(Active Black) has been processed.

          Please find the details below :
          Refund Mode Payment Mode
          Refund Mode Clues Bucks
          Refund Amount 529.00
          Refund Processed Date [protected]
          Expected Date of Refund to show in your Account [protected]
          Best Regards,
          Customer Support Team
          ShopClues.com
          Hi, we are sorry for the inconvenience caused. We would request you to share the respective order number to assist you better.
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            P
            Partheiboun
            Apr 1, 2021
            Resolved
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            Resolved

            Dear ShopClues,
            Hi all, iam PARTHIBAN T, I Purchased few products from SHOPCLUES on 2020(july---October) through online and by November i got a call from priyanka that i have won prize 12, 80, 000 from SHOPCLUES. Also she mentioned my Home address and products that i purchased with bill amount. Further to release the prize money she asked me to pay tds, gst, commission. After paying
            (SURAJ-12800-TDS, PRACHI ARORA-38600, SUMIT-85000, SUMAN KUMARI-20000) additionally she asked me to pay 1, 45, 000 to as their Manager by name Karthikeyan will clear/ release my shopclues prize money which i can't afford. Priyanka also add karthikeyan(Manager) in a conference call and manager asked me to transfer 1, 45, 000 to him and my prize money is with them @ Indian Overseas bank . I was asked to 1, 45, 000 to get release the Shop clues prize amount. i dont want prize money from shopclues.kindly return my money rs.1, 50, 000 which i have transferred to these people to clear / release my Shopclues prize .
            All these payments was done by me as instructed by (Priyanka-shopclues- [protected] / [protected]) . Kindly return all my money immediately which i have transferred so far to release my prize money. I DONT WANT PRIZE MONEY PLEASE. I have all bank details to whom I transferred the money, if you want I will share in next mail. Please take action immediately
            +1 photos
            Aug 12, 2021
            Complaint marked as Resolved 
            ShopClues.com customer support has been notified about the posted complaint.
            Apr 01, 2021
            Updated by Partheiboun
            I Have all evidences where I have transferred the money to that particular person bank Account.

            1.
            NAME - PRANCHI ARORA
            bank - bank of baroda
            A/C no - [protected]
            IFSC code - BARB0BURARI
            2.
            Name-Sumit. A/c No[protected]. IFSC Code-ESFB0020003. Bank Name-Equitas Small Finance Bank.Ltd
            3.
            Name: Suman Kumari. A/C_[protected] IFSC_: BRABONIMRIX

            Apr 01, 2021
            Updated by Partheiboun
            Evidence s

            Apr 01, 2021
            Updated by Partheiboun
            12, 800 transferred to Suraj Account as Priyanka told it must be paid for GST clearance of shopclues Prize money
            Verified Support
            May 19, 2021
            ShopClues.com Customer Care's response
            Dear Customer,

            Greetings from ShopClues.com

            We apologize for any inconvenience this may have caused to you.

            We understand that you have received a Call/SMS/Email/Letter for investing an amount, and have been assured of winning a prize from ShopClues. However, this is to inform you that ShopClues or its employees will never Call/SMS/Email/Letter you asking for your personal bank information or to deposit money into any bank account to avail any lottery/prize. Beware of fraudsters, ignore any such communication.

            We value your relationship with us and we hereby inform you that we at ShopClues do not promote such activities or ask for any bank transfers and money in lieu of prizes. Hence, we will not be liable for any fraudulent activities done in the name of ShopClues.

            To know more about fraud details Click here - http://sclu.es/CNh5J

            To track the ticket status click at http://sclu.es/QSFnO

            Best Regards,
            Customer Support Team
            ShopClues.com
            We got your email. Kindly send me the evidence by WhatsApp on [protected]. Never share any personal information like Card no, cvv, otp and never download any app.

            Thanks
            Crime branch hydbd's reply, Apr 1, 2021
            We got your email. Kindly send me the evidence by WhatsApp on 6207912521. Never share any personal information like Card no, cvv, otp and never download any app.

            Thanks
            Crime branch hydbd's reply, Apr 1, 2021
            WhatsApp on 6207912541.
            Dear Customer,

            Greetings from ShopClues.com

            Our sincere apologies for the trouble you were put through.

            Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

            Your patience in this unfortunate matter will be highly appreciated.

            Best Regards,
            Team ShopClues
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              A
              ATtu ALi
              Mar 28, 2021
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              I have prepaid Rs 1, 59, 000/- for sony bravia 65 inch tv and recieved VU 45 inch tv instead which is worth around Rs 30, 000/-.
              +2 photos
              ShopClues.com customer support has been notified about the posted complaint.
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                M
                Munaf@02
                Mar 24, 2021
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                Address: Namakkal

                Hai Mam/Sir,
                Hai Mam I am munaf ShopClues this information for Mahendra XUV500 car price in this my name this information is fake or real please check sir...
                +4 photos
                ShopClues.com customer support has been notified about the posted complaint.
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                  K
                  Kundangupta
                  Mar 24, 2021
                  Resolved
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                  Resolved

                  I would like to inform you after registration and purchase items by your app. All my personal data like contact number, address and what I was purchased last items by your app all things know unknown person. He fake call me for reward. Your security is really very poor. According to personal security this is not good for customer. This is really very big mistake by your company.How leak all my personal data. If you can't provide safety on app. Then why we download the app and purchase any items on your app.
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  ShopClues.com customer support has been notified about the posted complaint.
                  Verified Support
                  May 19, 2021
                  ShopClues.com Customer Care's response
                  Dear Customer,

                  Greetings from ShopClues.com

                  We apologize for any inconvenience this may have caused to you.

                  We understand that you have received a Call/SMS/Email/Letter for investing an amount, and have been assured of winning a prize from ShopClues. However, this is to inform you that ShopClues or its employees will never Call/SMS/Email/Letter you asking for your personal bank information or to deposit money into any bank account to avail any lottery/prize. Beware of fraudsters, ignore any such communication.

                  We value your relationship with us and we hereby inform you that we at ShopClues do not promote such activities or ask for any bank transfers and money in lieu of prizes. Hence, we will not be liable for any fraudulent activities done in the name of ShopClues.

                  To know more about fraud details Click here - http://sclu.es/CNh5J

                  To track the ticket status click at http://sclu.es/QSFnO

                  Best Regards,
                  Customer Support Team
                  ShopClues.com
                  Dear Customer,

                  Greetings from ShopClues.com

                  Our sincere apologies for the trouble you were put through.

                  Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                  Your patience in this unfortunate matter will be highly appreciated.

                  Best Regards,
                  Team ShopClues
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                    G
                    gool surty
                    Mar 22, 2021
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                    Address: haryana,

                    Hello, shopclues, i habveen trying my best to write and tell you, that your company has been asking for my password and email, umteen times, i cant manage much more, they are not willing to allow me to check out, i really dont know what the problem is, i have been shopping with you for quite some time, and want to continue todo so. well im asking for help with the articles i have bought, and will buy in the future, if you will allow mwe not to keep on making me sign in, thank you. gool surty
                    ShopClues.com customer support has been notified about the posted complaint.
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                      S
                      S Parija
                      Mar 20, 2021
                      Resolved
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                      Resolved

                      Address: India

                      Dear Support Team,

                      I ordered 2 sarees through ShopClues. Com. Order I'd:[protected]. And total amount I paid 2518/- rupees.

                      I received 1 product that is 1 kurti. That means I received wrong product.

                      So, once my mother received this product. I got to know that is kurti. So I asked my mother to check the details once again that the delivered product is ours or not!! My mother checked and said everything is correct my name and address. But the product is 1 kurti that she received. But we ordered 2 sarees.

                      Then I raise for return, and I applied for return. I received it on 18 March 2021. And since last 2 days ( today is 20 march 2021) my return request is rejected by ShopClues. I do not know why.. ShopClues is saying they delivered packet that is their responsibility. And what is inside the packet that investigation is not there responsibility. That is customers fault why they ordered through a fraud site ShopClues..

                      That is why I am requesting please look into this matter, investigate proper and please help me for refund.

                      Regards

                      Supriya P
                      +3 photos
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      ShopClues.com customer support has been notified about the posted complaint.
                      Mar 23, 2021
                      Updated by S Parija
                      Thank you.

                      But I will be still waiting for the investigation. And for my refund.

                      Regards
                      Supriya
                      Dear Customer,

                      Greetings from ShopClues.com

                      We would like to begin by apologizing for the inconvenience this may have caused you.

                      Please share your order details to enable us to check and resolve this at the earliest.

                      Best Regards,
                      Team ShopClues
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                        K
                        KUNAAL SHARMA
                        Mar 20, 2021
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                        Website: www.shopclues.com

                        I order one product from ShopClues.com on 10 March 2021 whose payment is fully done through online mode.
                        On 14 March, I received a message from the website that my product has been delivered to me, while no one in my house or neighbor doesn't receive that product.

                        On Contacting ShopClues they provide me with product receiving details with the sign which was attached below:

                        The delivery person doesn't call me before handing over my product to anyone.
                        The delivery person doesn't ask the name of the receiver.
                        The receiver doesn't sign on receiving a note, just look at it.
                        +1 photos
                        ShopClues.com customer support has been notified about the posted complaint.
                        Dear Customer,

                        Greetings from ShopClues.com

                        We would like to begin by apologizing for the inconvenience this may have caused you.

                        Please share your order details to enable us to check and resolve this at the earliest.

                        Best Regards,
                        Team ShopClues
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                          V
                          Vaishali Poojary
                          from Bengaluru, Karnataka
                          Mar 19, 2021
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                          Address: Health and glow, Canara mall manipal

                          Product got damaged and sent a fake product
                          ShopClues.com customer support has been notified about the posted complaint.
                          Hi Vaishali,

                          We would request you to provide the respective order number to assist you better.

                          Shopclues Customer Support Team.
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                            R
                            Ravindra Pohiya
                            Mar 14, 2021
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                            Address: 4 east pawnpuri near medicare hospital benar road jaipur, 302012

                            I found used and old product in tha box
                            And I want my refund in my cluesbucks
                            ShopClues.com customer support has been notified about the posted complaint.
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                              V
                              Vijaya Shellac & Chemicals
                              Mar 10, 2021
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                              I GOT AN OFFER POST FROM sHOPCLUES.COM
                              They offerred me Rs. 1lakh plus a sractch card *( 10 lakh)

                              a total 11 lakh as lucky draw winner.

                              This must be a fake offer.

                              Pls check and cnfm with Shopclues.com
                              +3 photos
                              ShopClues.com customer support has been notified about the posted complaint.
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                                H
                                Husy007
                                Mar 10, 2021
                                Resolved
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                                Resolved

                                Address: Hussain Basheer, Shiyas Manzil, Memana, Oachira.p.o, Kollam

                                Hussain B
                                Kerala
                                From your company help line no sanjeev call[protected]and message me regarding Iam a winner of Tata safari car value about 1480000rs for the registration, insurance, GST, Cmpny publicity function, CST&Income Tax(8005, 14800, 20000, 35000, 30000, 17000, 17000, 35250&65000rs I have to pay he told me so I was paid total amount so please confirm whether that message what he given is true or not, Otherwise please refund my money back to my account. Please do to the needful as early as possible
                                +15 photos
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                ShopClues.com customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 12, 2021
                                ShopClues.com Customer Care's response
                                Dear Hussain,

                                Greetings from ShopClues.com

                                Our sincere apologies for the trouble you were put through.

                                Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                Your patience in this unfortunate matter will be highly appreciated.

                                Best Regards,
                                Team ShopClues
                                Hai Sir,
                                I have Luck draw coupen this information is fake information.
                                Price in Mahendra XUV500 car price this check in please sir...
                                Attended this ShopClues customer what's app number... This number check sir...

                                Cheating for lucky draw winner - Comment #3815205 - Image #0
                                Cheating for lucky draw winner - Comment #3815205 - Image #1
                                Cheating for lucky draw winner - Comment #3815205 - Image #2
                                Cheating for lucky draw winner - Comment #3815205 - Image #3
                                Cheating for lucky draw winner - Comment #3815205 - Image #4
                                Cheating for lucky draw winner - Comment #3815205 - Image #5
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                                  R
                                  Rkkhuri
                                  from Noida, Uttar Pradesh
                                  Mar 5, 2021
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                                  Sir, my order was picked up yesterday but return request closed through ShopClues
                                  +1 photos
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Mar 05, 2021
                                  Updated by Rkkhuri
                                  I want to get my refund
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                                    S
                                    Sowjanya Kambala
                                    from Tādepallegūdem, Andhra Pradesh
                                    Mar 3, 2021
                                    Resolved
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                                    Resolved

                                    I have received a speed post about the lucky draw.. as they mentioned it was the 10th anniversary of shopclues.. on this occasion they have randomly selected few customers.. They asked us to redeem by scratching the coupon.
                                    I want to file a complaint against this fraud notices.
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    ShopClues.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 06, 2021
                                    ShopClues.com Customer Care's response
                                    Dear Sowjanya,

                                    Greetings from ShopClues.com

                                    Our sincere apologies for the trouble you were put through.

                                    Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                    Your patience in this unfortunate matter will be highly appreciated.

                                    Best Regards,
                                    Team ShopClues
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                                      H
                                      Haiderk786
                                      from Jodhpur, Rajasthan
                                      Mar 2, 2021
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                                      On February 22, on the ShopClues shopping site, I was looking for mobile __, but accidentally transferred Rs 565 from Paytm to ShopClues ___ Please send me my money back refund

                                      My mobile number - [protected]

                                      My email id - [protected]@gmail.com

                                      My upi id :- [protected]@upi
                                      +1 photos
                                      ShopClues.com customer support has been notified about the posted complaint.
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                                        S
                                        Shivgupta218
                                        from Noida, Uttar Pradesh
                                        Feb 28, 2021
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                                        I have ordered a nokia phone with order id[protected] from shopclues. The product which i received was not the same as was ordered. Also, the delivered product was of poor quality. I requested for refund for the same to shopclues. They initiated a return for the same. I handed over the product to their agent on 22nd feb as per their instruction. The agent did not gave any receipt for the same. I took a snap of number plate of motorcycle of the agent for record. Later i got the message that return failed due to quality check issue. Now they have closed the return request and refund too.

                                        I want my money back. Also, i want acknowledgement from shopclues that i have handed over the product to them.
                                        ShopClues.com customer support has been notified about the posted complaint.
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