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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 237

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P
Pallavi1992
from Coimbatore, Tamil Nadu
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Replacement of the nova hair straightener with right quantity ordered

Address:Hyderabad, Andhra Pradesh

I have requested for a replacement of the nova hair straightener on 16th july . My order no. Is 60652097 and the return no. Is 1708399.. the shopclues boy has taken the parcel back but didnot replace my order . There is no sufficient details on how and when will my order will be full filled.. i would like to recieve my order as soon as possible. Kindly see through my request and full fill it as soon as possible...
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dilipbiswas2010
from Gurgaon, Haryana
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Defected led wrist watch

Address:New Delhi, Delhi

i dilip kr biswas, had purchased the led wrist watch through the shopclues.com via online on 29.07.15 and order no 20182167 but i received defected led wrist watch on 01.08.15 so request you please solve the matter as soon as possible...

from
DILIP KR BISWAS
PH- [protected]...
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Vijit Mathur
from Gurgaon, Haryana
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Damaged white board not getting returned [order 62465741]

Address:Gurgaon, Haryana

I had ordered a WhiteBoard (2' * 1.5') from ShopClues website on 23rd July 2015. When the board got delivered to me on 28th July 2015 it was damaged. I had asked for return on 28th July through Shopclues website (Return Number: 1836363). However, it got rejected from Shopclues stating only damaged product can be returned. I call their customer care and told them that I have received a damaged product and want to return. He again raised the...
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Mohan c v
from Pune, Maharashtra
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Not responding properly

Address:Chittoor, Andhra Pradesh

Hi I place a order on shop clues website on 23rd June and I received the product on 6th July its damaged product and I placed a replacement and I revived a product on 27th July and again I received a defective product and I told that to refund the money to me until now they are not responding to me simple telling that it will take 3 business days but they complete 4 days until now they are not solving my problem simple they are cheating customers...
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Vijit Mathur
from Gurgaon, Haryana
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Damaged item not getting returned.

Address:Gurgaon, Haryana

I ordered a white board (2' * 1.5') [order 62465741] from Shopclues website. When I received the order I found that the edge of the board was broken. I have raised return request first on their website and then by personally calling their customer care number, but they are not taking return the item. But they are not accepting the return request....
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VijayRanagani
from Delhi, Delhi
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Product Damaged in shipment and not getting refund

Address:Bangalore, Karnataka

Hi, I have ordered Wellon water purifier on 11 Jul 2015 and the order number : 60493307. Return ID: 1749175 The product took more than a week to deliver, the outer pack was good and had to take delivery. Once I open I see, the purifier body is cracked and all the parts inside are mispositioned and not in working condition. This is all happened because the packing was very poor. They just put one box and a brown paper wrapped over...
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santoshsingh287
from Lucknow, Uttar Pradesh
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Duplicate sony powerbank delivered

Address:Lucknow, Uttar Pradesh

My return request order number is 57847113 My name is Santosh Kumar Singh, mobile [protected] I several times called Shop Clues and several times mailed them to take return of the duplicate sony powerbank which they provided whichh they didn't. I purchased this power bank when I was in bangalore and I then after getting the delivery I came to Lucknow. Several times I called and mailed customer support of shopclues to take back my order from...
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vijayLamba
from Noida, Uttar Pradesh
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Defective product delivered and no acknowledgement for return so far.

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi,
I purchased a battery for lg optimus from shopclues with order details :
order number : 60956411
Order Date : 13 Jul 2015, 12:22 PM
I received a defective product, it doesn't work at all, it shows fully charged when charger is connected, but as soon as i disconnect the charger my phone gets switched off. Although my phone is working fine with older battery so there is no issue with the handset.
I...
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Devansh_gupta
from Meerut, Uttar Pradesh
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Not sending the product i ordered.

Address:Saharanpur, Uttar Pradesh

I order a samsung micro sdhc card 32gb on 21 july they said we will dispatch your order as soon as possible. I waited till 26 and i registered a complaint that the order has not neing shipped then they said that wait till 30 july. But on 28 it was showing that cancellation request by merchant. And now yesterday it was cancelled without notifying me...
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A
anurag0700
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Refund

Address:Dehradun, Uttarakhand

i ordered a track suit from shop clues on 4-5-2015 after confirming the order it was cancelled by the company in the name of non-availability, as i made the payment by my gift card issued by SBI, and which cannot accept deposits from outside, despite of many complaints and request i haven't received my money neither they are compensating me shop clue bucks. in the name of online shopping fraudster have open shops by selling cheap quality...
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N
NagarajHr
from Mangalore, Karnataka
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I got the "DEAD Phone"

Address:Bangalore, Karnataka

I ordered Micromax Canvas Doodle 4 Q391 White (ORDER no.[protected] item on 2nd july 2015 and I got the "DEAD Phone" on 7th July 2015. When I ask for the return Shopclues told us to show to the Micromax Service Center. And when I took the phone to Service centre they gave us in writing that its a dead phone. Now ShopClues.com Customer Support executive telling us to talk to MICROMAX and return it to the company. Ridiculous!!! Now its almost...
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sitha42
from Chennai, Tamil Nadu
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Incorrect Product delivered and no refund processed

Address:Bangalore, Karnataka

On 11 July 2015, I had placed an order for Samsung Galaxy A7 mobile phone on Shopclues.com - order number 60461031. I received a package on 16 Jul 2015. However, the product inside the package was an incorrect product - it was a Micromax Fire 4 mobile phone. The same day, I raised a complaint with the customer support asking for a cancellation of the order and refund my money. It has been two weeks and I still haven't received my refund....
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pratik786agrawal
from Jabalpur, Madhya Pradesh
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Wrong product delivered and declining refund

Address:Indore, Madhya Pradesh

I have ordered a windcheater in offer price of Rs. 150 on 18th july, 2015. I received the product on 28th july, 2015. THe product i received was completely different from what i have been shown at the buying page. I was shown a black windcheater with a logo o[censored]CB ( United Colours of Benetton) a branded company. The description page only says black windcheater of good quality and protects from dust. So i buyed tha product by looking at the...
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sitha42
from Chennai, Tamil Nadu
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Shopclues Fraud - Delivered Wrong product and Declining Refund

Address:Bangalore, Karnataka

I ordered a Samsung A7 mobile through shopclues after paying Rs23, 699 online on 11th July 2015 (Order #[protected]. However Shopclues delivered Micromax Fire phone worth Rs 6000 to me on 16th July 2015 instead of Samsung A7 mobile phone. I immediately filed a return order request and asked for refund. I uploaded pictures of wrong item delivered and mailed them the pictures as well on request. To my utter surprise till date no one has come...
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dineshpawar312
from Mumbai, Maharashtra
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Order check out incomplete after tue payment

Address:Thane, Maharashtra

My order no is 63377267 but it is showing checkout incomplete, purchase which i had taken on 28th july 2015. I also have a message of deduction of my money at shopclue mumbai as well as a confirmation by citrus pay email in which written of merchant order no 63377267. But yet it is not shipped. Regards. Dinesh pawar mob [protected]...
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Zeeshan Ahmed Ansari
from Delhi, Delhi
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Packet not delivered after 16 days of Order

Address:Panipat, Haryana

Hi, I have bought one Lenovo Laptop from Shopclues Order # 61108416 on 12th July 2015 and made the payment through my Credit Card, everything was going well and I got message on 14th July that this order shifted to any other merchant due to non availability of stock in current merchant, anyhow packet was dispatched on 17th July and till today it is showing under transit, I have called and mailed many tome to Shopclues but they can't even...
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gopalguptadh
from Guwahati, Assam
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Deducted amount of 341 rupees

Address:Dhanbad, Jharkhand

Sir when i buy a ddr2ram from shopclues my amount is debited my mobikwik wallet (Mobikwik transaction id[protected] date - 16 / 07 / 2015 time - 3:32:08hrs) but shopclues say that the amount is not credited to his account. So request you to pls help me for this and say either shopclues or mobikwik to refund my amount....
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S
sumukharao
from Gurgaon, Haryana
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Not given the refund amount

i am ordered a laptop battery.the order number is #49746639.they given a wrong product.i am return the battery and apply for refund.but money is not transferred.when i call to shopclues custemer care they told that 4 days we transfer the amount.but one month ago money is not transferred.please help and return my money....
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Address:Indore, Madhya Pradesh

Hari Kose, Jul 23, 8:10 PM: Toyoyo sport men flip flop multi colour 1 to 11 Order Id : 60704217 Date : 12/7/2015 Axamex deliver unlimited Tracking Id : [protected] Product code : 72519572 selling Price : 199×Oty: 1 Sub total : 55/- Par Corrier Boy mujse Rs.199/- mang raha ha...
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Address:Chennai, Tamil Nadu

Defective product delivered no action taken for one month for solving the issue
Dear sir madam
On 26th june 2015 i have ordered for samsung led tv samsung 32j4100 32 inches hd ready slim led television and made full payment through credit card and i received the product on 14 07 2015 when i received the product i found that the product has manufacturing defect audio problem as per the shopclues terms and conditions it is stated...
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