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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 240

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K
Krishnaprasaad R
from Delhi, Delhi
Jul 20, 2015
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Address: Chennai, Tamil Nadu

I had placed an order for helmet in shopclues as on 1st of july 2015. It has to be delivered on 9th as per shopclues promising date but yet it is not. I was not contacted or intimated by any of the people to disclose the reason for delay neither I haven't received any updates when I give a call and ask for status. When I track the status through track number they it shows address not found. The worst online buying experience in my lifetime. Heights of consumer exploitation. They would have chased me if it is cash on delivery. Since I paid cash first, I was forced to chase. My order number is 59173413
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    R
    Ram SVS
    from Chennai, Tamil Nadu
    Jul 19, 2015
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    Address: Chennai, Tamil Nadu

    I have order the product but still i have not recieved the product and no information about the product. I have called the customer support serval times and not giving proper details of product please me to get product soon. Below Order Detail Order Number:6018547 Order Date:08 Jul 2015 11:38 PM Shipped Order Status as of 10 Jul 2015, 12:23 AM Current Status
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      H
      Hari Kose
      Jul 19, 2015
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      Address: Indore, Madhya Pradesh

      Refund nhi mila shopclues me Attractive Melamine Dinner Dear, Shopclues Team My Hari.Kose Mob.: [protected] Attractive Melamine Dinner (Set of 12 PCS) Order ID : 59246299 Order Date : 2/7/2015 Amount Paid : My Clues Bucks se Rs.179/- My Clues Bucks me Refund nhi aya hai My Clues Bucks me Refund nhi aya hai Rs.179/- Plz help me Shop clues team
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        H
        Hari Kose
        Jul 19, 2015
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        Address: Indore, Madhya Pradesh

        Toyoyo sport men flip flop multi colour 1 to 11 Order Id : 60704217 Date : 12/7/2015 Axamex deliver unlimited Tracking Id : [protected] Product code : 72519572 selling Price : 199×Oty: 1 Sub total : 55/- Par Corrier Boy mujse Rs.199/- mang raha hai. Jabki product par saf saf likha hai. Zero amount paid.
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          H
          Hari Kose
          Jul 19, 2015
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          Address: Indore, Madhya Pradesh

          One month se pareshan kar rahi hai shopclues.com Order Id : 60347577 Shopclues amount paid hai Rs.334/- Delhivery awb [protected] hai. Abhi product indore me hai. Indore Courier Contact No. [protected] Courier boy ka contact No. [protected] Par Courier boy mujse 748/- mang raha hai. Jabki me shopclues ko offer Amount Paid kar chuka hu.
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            N
            niku18
            from Mumbai, Maharashtra
            Jul 19, 2015
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            Address: New Delhi, Delhi

            Hello Sir, I have a dustbin on shopclues.com. My order no is 55503421 and it was shipped by ecom on june 7 2015. I recd the mail by shopclues that my product was returned to origin on june 19 2015 and on june 26 I recd the mail about my refund has been initiated and on june 27 the refund was processed by the company but I have not recd the refund yet.
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              H
              Hari Kose
              Jul 18, 2015
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              Address: Indore, Madhya Pradesh

              Bekar service hai shopclues ki..muje one month se pareshan kar rahi shopclues company. Or Custumer Care number par call karte hai to wo meri problem nhi sunate hai. Ulta muje 48 hrs. Ka time mangte hai. Or 48 hrs ke baad bhi kuch nhi karte hai. mere address par ane ke baad muje product bhi nhi dete hai. Jai shree ram
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                H
                Hari Kose
                Jul 18, 2015
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                Address: Indore, Madhya Pradesh

                Refund nhi mila shopclues me Attractive Melamine Dinner Dear, Shopclues Team My Hari.Kose Mob.: [protected] Attractive Melamine Dinner (Set of 12 PCS) Order ID : 59246299 Order Date : 2/7/2015 Amount Paid : My Clues Bucks se Rs.179/- Status : Checkout Incomplete My Clues Bucks me Refund nhi aya hai Rs.179/- Attractive Melamine Dinner (Set of 12 PCS) Order ID : 59245807 Order Date : 2/7/2015 Amount Paid : My Clues Bucks se Rs.179/- Status : Checkout Incomplete My Clues Bucks me Refund nhi aya hai Rs.179/- Plz help me Shop clues team
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                  H
                  Hari Kose
                  Jul 18, 2015
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                  Address: Indore, Madhya Pradesh

                  Toyoyo sport men flip flop multi colour 1 to 11 Order Id : 60704217 Date : 12/7/2015 Axamex deliver unlimited Tracking Id : [protected] Product code : 72519572 Sub total : 55/- Paid hai shopclues me Par Corrier Boy mujse Rs.199/- mang raha hai. Ye mere sath dusri bar ho raha hai ki mere money jama hone ke baad bhi money mangate hai corrier boy.
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                    H
                    Hari Kose
                    Jul 18, 2015
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                    Address: Indore, Madhya Pradesh

                    Order Id : 60347577 10/07/2015 Shopclues amount paid hai Rs.334/- Delhivery awb [protected] hai. Abhi product indore me hai. Indore Courier Contact No. [protected] Courier boy ka contact No. [protected] Par Courier boy mujse 748/- mang raha hai. Jabki me shopclues ko offer Amount Paid kar chuka hu. Muje wo product chahiye...plz shopclues team
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                    Plz Help me
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                      chauhanpraveen
                      from Mohali, Punjab
                      Jul 18, 2015
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                      Address: Chandigarh, Punjab

                      My name is praveen chauhan from meerut i would like to confirm shopclues team that i have tried so many time for know about the status of my product but all executive (rahul, chetan, and female ) dont give any response. My order no is 60261553. Order date is 9th of july 2015.
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                        Pattem Anita
                        from Karwar, Karnataka
                        Jul 17, 2015
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                        Address: New Delhi, Delhi

                        With reference to order no 55704873, i placed order on 07.06.2015. Till now order has not been placed to anomaly occurred in the process. i have been requesting them to refund amount. till now they have not refunded my money. please do needful. Cheating by shopclues.
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                          N
                          nilcms
                          from Kolkata, West Bengal
                          Jul 16, 2015
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                          Address: Kolkata, West Bengal

                          I purchas a watch order no 61370809 from shopclus on 16.07.15 morning and order accepted but in the evening vendor call me and told that product out of stock.but same vendor sale this product at a same time in higher price and it is in stock.
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                            R
                            Ram SVS
                            from Chennai, Tamil Nadu
                            Jul 16, 2015
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                            Address: Chennai, Tamil Nadu

                            I have order product(3-Fold Black Umbrella) but still not recieved my product order no:60185471 i order on 08 Jul 2015 11:38 PM but not recieved product . but order status is showing as Shipped Order Status as of 10 Jul 2015, 12:23 AM
                            I have order the product but still i have not recieved the product
                            and no information about the product.
                            I have called the customer support serval times and not giving proper details of product please me to get product soon.
                            Below Order Detail
                            Order Number:6018547
                            Order Date:08 Jul 2015 11:38 PM
                            Shipped Order Status as of 10 Jul 2015, 12:23 AM Current Status
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                              కుమార్ మీ నేస్తం
                              from Hyderabad, Telangana
                              Jul 16, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              Hi, I Bought a Tv From ShopClues, ShopClues Customer care Team is not respond properly, they are playing with the customers. I bought a TV from Shopclues it is not working so i raised a return Request for My order since from one week i calling frequently to team but they are not responding everytime they are saying like just now i raised a complaint or update your concern please be wait for 48 hrs.after 48 hrs i didn't get any update from your support team again iam calling again they saying same words.. since from 1 week iam facing issue with your Team .I Need my money back for my order .Please Resolve My Issue. Here are my order number : 56064485 website :shopclues.com
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                                karan3101
                                from Kolkata, West Bengal
                                Jul 16, 2015
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                                Address: Khordha, Odisha

                                Hello my order number 61351499 has been confirmed.payment has already been debited from my account .but the merchant is telling me to cancel the order .what is this going on .why u people are wasting our time .i[censored] cant deliver why are u taking our money and why are u advertising these nonsense things bloody cheater.i want my order to be delivered to me its your responsibility now to deliver.this is the way u behave with your customers.
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                                  karan3101
                                  from Kolkata, West Bengal
                                  Jul 16, 2015
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                                  Address: Khordha, Odisha

                                  Hello my order num is61351499..payment has been debited from my account .My order was also confirmed but after 2 days the merchant is telling me to cancel the order .What is this going on .I[censored] cant deliver then why you are showing and wasting our time.There are many other sites like jabong, myntra, etc.why i will shop with u guys bloody cheater.my cell num is [protected] i want my order to be delivered and it is ur responsibility to deliver me because i hav already paid you people ...plz go through this matter. this is the way u behave with your customers...
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                                    karan3101
                                    from Kolkata, West Bengal
                                    Jul 16, 2015
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                                    Address: Khordha, Odisha

                                    Hello my order num is16351499..payment has been debited from my account .My order was also confirmed but after 2 days the merchant is telling me to cancel the order .What is this going on .I[censored] cant deliver then why you are showing and wasting our time.There are many other sites like jabong, myntra, etc.why i will shop with u guys bloody cheater.my cell num is [protected] i want my order to be delivered and it is ur responsibility to deliver me because i hav already paid you people ...plz go through this matter. this is the way u behave with your customers...
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                                      starbalu
                                      from Nellore, Andhra Pradesh
                                      Jul 15, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      13-1-187/12/A, snehapuri colony, mothi Nagar, Hyderabad. I have ordered the Nova trimmer Order number is 56930033 my money has been taken from the card and the product is not delivered and showing that it has delivered.My order date is 16 Jun 2015, 11:03 PM.I have alredy called but no response.What is the matter behind my product.I want my product where it went and why it went and to whom it went.At any cost i want my product or money.How can send me the delivery report without delivering the product and my mobile number is [protected].I want the answer
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                                        Madhu M N
                                        from Jalandhar, Punjab
                                        Jul 15, 2015
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                                        Address: Bangalore, Karnataka

                                        This is the xpressbees tracking id AWB:[protected], ihave ordered product in shopclues website of worth Rs 1500 . on 17th july i got message saying item is out for delivery but i didnot get it and in in afternoon i got message saying we could not deliver the item due incomplete address. look into the the complaint and resolve it
                                        delivery is worst because no information about delivery people they will share, atleast they can inform the contact no. of the delivery person
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