Claimed

ShopClues.com Complaints & Reviews

1.3
Updated: Nov 28, 2025
Complaints 7001
Resolved
1673
Unresolved
5328
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ShopClues.com reviews & complaints page 299

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jassisingh
Nov 21, 2014
Report
Copy

Address: Sangrur, Punjab

i am jaswinder singh my order no is 2545313 . Yet now i can't received my order and requested shopclues return my payment with 10 times calling chargers. when i call to custrmer care they will not attend call 5-10mins every time. i called them 10 timesfor my order but they are shame less person. i personally suggest please shut off website.
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    guneshpatel24
    from Raipur, Chhattisgarh
    Nov 21, 2014
    Resolved
    Report
    Copy
    Resolved

    Address: Raigarh, Chhattisgarh

    I have orderd TOYOTA CAR Key Chain metallic keychain car and bike key ring keyring Code: 241226 order no. 26699413.27104391 on 17 th november Order was shipped I would not received any detail regarding despatch by SMS or Mail. Tracking no.I[protected] provided by shopclues shows nothing when i track my order through dotzot site. I have also orered Autofurnish Car Seat Covers Towel (Grey) order no 27104391 detail not updated till date. Customer care no. does not connect after many attemt. No any email ID, contact no. for customer support company is fraud. not provide any detail by mail or sms. Please provide my money.
    Aug 14, 2020
    Complaint marked as Resolved 
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      narayan.san
      from Tirunelveli, Tamil Nadu
      Nov 21, 2014
      Resolved
      Report
      Copy
      Resolved

      dear sir/maam i am santosh kumar .andmy order no. is 24371737 .and my product name reebok watch two pcs. i have return this product due to defect item before 15 days but i have not find replacd product or refund amount and i mail many times in shopclue but no response find from shopclue side plese tell me whenever i find my product or refund balance.
      Aug 14, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        KBrijesh
        from Delhi, Delhi
        Nov 21, 2014
        Report
        Copy

        Address: Bareilly, Uttar Pradesh

        I have given an order to shopclues vide order no.24916433 dated 27th October, 2014 which is not delivered to me till dated i.e. 21th November, 2014. In the mean time I have requested several times to the shopclues executive on dated 11th Novebmer, 2014, 17th November at 12:30 P.M to Mr. Aakahs and 20th November, 2014 at 7:30 P.M to Mr. Ashis but no one is responding. In this connection, It is requested please do the needful so my order canbe deliver to me. Thanking you
        I have order last since[protected] in shopclues order number is 25104853, but not receive till date this product i got very bed experience from shop clues & his reprentive was promise from last 12 days I am very tried.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          chat2amit
          from Gurgaon, Haryana
          Nov 21, 2014
          Resolved
          Report
          Copy
          Resolved

          Address: Gurgaon, Haryana

          The scissors sold by shopclues.com are worthless, they are jammed and not even stainless steel in quality, , i almost had cut my hand when working with this jammed poor quality scissor, , i suggest no one should buy from shopclues.com. i always had poor experience while getting return or refunds from shop clues.. Though i have asked this to be returned.. Set Of 3 Stainless Steel Household Scissor (QTY:1) 26587877 Order 13 Nov 2014, 11:01 AM Order Date refund of 60/- due from shopclues.com, YOU CAN IMAGINE THAT IF I HAVE TO WRITE THIS MESSAGE ON WEBSITE TO GET REFUND OF 60/-, HOW MUCH HARAASMENT YOU WILL HAVE TO UNDERGO TO GET REFUND OF HIGHER AMoUNT FROM SHOPCLUES.COM
          +1 photos
          Aug 13, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            chat2amit
            from Gurgaon, Haryana
            Nov 21, 2014
            Resolved
            Report
            Copy
            Resolved

            Address: Gurgaon, Haryana

            The scissors sold by shopclues are worthless, they are jammed and not even stainless steel in quality, , i almost had cut my hand when working with this jammed poor quality scissor, , i suggest no one should buy from shopclues... i always had poor experience while getting return or refunds frm shop clues.. though i have asked this t o be returned.. Set Of 3 Stainless Steel Household Scissor (QTY:1) 26587877 Order 13 Nov 2014, 11:01 AM Order Date refund of 60/- due from shopclues.com, YOU CAN IMAGINE THAT IF I HAVE TO WRITE THIS MESSAGE ON WEBSITE TO GET REFUND OF 60/-, HOW MUCH HARAASMENT YOU WILL HAVE TO UNDERGO TO GET REFUND OF HIGHER AMUNT FROM SHOPCLUES.COM
            Aug 13, 2020
            Complaint marked as Resolved 
            I just received a set of seat covers for which I paid 6, 000. I am very unhappy about it because the seat cover does not have provision for seat belts or for the mechanism for the knobs to fold the back seat. I was expecting a good professionally tailored seat cover, but I am disappointed.

            Mathew Puthiamadathil
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              anay2509
              from Nichlaul, Uttar Pradesh
              Nov 21, 2014
              Resolved
              Report
              Copy
              Resolved

              Address: New Delhi, Delhi

              Out of the two bulbs received by me against shopclues order number 27013417, one bulb is working properly, whereas the 2nd bulb is not glowing after giving power supply to it, but when kept ON for around 5 minutes, it glows with a very dim light, confirming that it is a defective one. So, I request you to kindly replace my product as soon as possible, so that my trust on shopclues remains undisturbed, being a regular customer of shopclues. I have attached the photographs of both working and defective bulb.Please respond soon.
              +4 photos
              Complaint marked as Resolved 
              Refund was given to me as compensation for the defective product that I had received.So, I am now satisfied wid shopclues.com.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sanjoysatpathy
                from Bhubaneshwar, Odisha
                Nov 21, 2014
                Report
                Copy

                Address: Khordha, Odisha

                I purchased one Dell 18.5" monitor, order no[protected] by paying Rupees6710/- but the printed price on the cartoon is rupees 5980/- and the same set is available now with shop clues for 5550/- and at Bhubaneswar market for 2500 rupees.This is cheating.Money should be refunded and the set taken back.I have thousands of face book fans and friends who will be told about my experience with shop clues.
                +2 photos
                I purchased one Dell 18.5" monitor, order no[protected] by paying
                Rupees6710/- but the printed price on the cartoon is rupees 5980/- and
                the same set is available now with shop clues for 5550/- and at
                Bhubaneswar market for 2500 rupees.This is cheating.Money should be
                refunded and the set taken back.I have thousands of face book fans and
                friends who will be told about my experience with shop clues.

                Wrong price - Comment #2083560 - Image #0
                Wrong price - Comment #2083560 - Image #1
                Dell Computer monitor charged higher than market price.Had to pay 6710/- but printed price is 5980 but market price with which its available is 2500/- rupees only. cheating by shop clues.

                Wrong price - Comment #2083562 - Image #0
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mpraju
                  from Mumbai, Maharashtra
                  Nov 21, 2014
                  Report
                  Copy

                  Address: Hyderabad, Andhra Pradesh

                  Dear Sir, I had placed an order with shopclues.com on 23469807, 16 Oct 2014 Order Number, The product is returned to shop clues 10 days back, till now money Not refund to me please let me know the status of refund. Shop clues service is too late and bad . Return id : 550297, 03 Nov 2014,
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    khushal trivedi
                    Nov 20, 2014
                    Report
                    Copy

                    Address: Udaipur, Rajasthan

                    hello, sir before some days i order goggles of ray ban my order no. is 24099167 but goggles which u send me that is duplicate real price of that goggles in market is only 200 rps. so please contact with me my mobile no. is [protected]. from many days i am sending request but no body. sp please now i hope that u come to receive your duplicate prodect. thank u
                    +2 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Amit S Raut
                      from Mumbai, Maharashtra
                      Nov 20, 2014
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra

                      2 months ago i had ordered an ear phone from the shopclues site my order no. is 22835213.delivery was of cash before delivery.so i had paid for it. but didn't got the delivery of the product. so i opted out for the refund.but till now didn't got any..
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ameenghagga760
                        from Basi, Punjab
                        Nov 20, 2014
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Mohali, Punjab

                        Hi I have buy Beats Headphone from shopclues.com with order No. #24862167. Company may have tie-up with some seller. The headphones I got was fake and duplicate copy of Beats. They are selling copy products of a brand. I have covertation with shopclues.com via emails. They say we will refund your money. But its not fare that you are selling a duplicate copy of any brand. I say them that I want the same product you have upload on your site. If you don't have the product then why you have publish on your website.I am providing the difference between online & delivered product: http://vvcap.net/db/OUTvryqjctsPBaf7IhyI.htp http://vvcap.net/db/uDmG-VoGUOfIKyxVkf_c.htp http://vvcap.net/db/yS2YHj_g-F0B2TtFE4nv.htp https://images.shopclues.com/images/refund_product_images/2858b52b057a2bfWrong-P...
                        +1 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          chat2amit
                          from Gurgaon, Haryana
                          Nov 20, 2014
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Gurgaon, Haryana

                          here is what wrote to shopclues but no help provided. bought envie rechargeable cells last week from shop clues.and these do not work, below is my complaint: Order Date 13 Nov 2014, 11:01 AM Ordered Product(s) Envie Rechargeable AA Batteries - Pack Of 4 (QTY:1) Order Number 26587879 The cells are old and I tried charging these for more than 10 hrs but they are not charging, I want my refund from shopclues Seems cells are expired and out fo warranty date. You should either send me new cells and replace my old cells(but this time it should work) or else give me refund, I do not want to write a blogs against shopclues or abuse your owners and your company on websites.so please replace this with quality product thsi time.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            PRANILL
                            from Darjiling, West Bengal
                            Nov 20, 2014
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: East Sikkim, Sikkim

                            Sir..with due respect, I am pranil thapa of north sikkim have complain about the SHOPCLUES company, sir this company SAID EXCHANGE MY LAPTOP last TWO month of they said to me that they CHANGE MY LAPTOP. write them many time about to exchange MY LAPTOP but notthing happened, they always used to say that they will SHIPPING me but till now I didn’t get my LAPTOP back so.they always lied and cheatd to me, so my request to u please help me to get my LAPTOP back which they took from me by wrong way, so please help me to EXCHANGE MY LAPTOP it shall remain grateful to u sir.thank u is mobile ….the e-SHOPCLUES MY ORDER NO IS
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sivakumar muthiah
                              from Mumbai, Maharashtra
                              Nov 20, 2014
                              Report
                              Copy

                              Address: Chennai, Tamil Nadu

                              I paid Rs 749 on 4th Nov 2014 for Dr. Morepen blood sugar monitor. It was not delivered even after 2 weeks. When I called Shopclues customer care on 15th, they sent a mail that they are sorry and it will be delivered in another 2 days. When even on 20th Nov I did not get the product I called them again. This time they are telling that product was delivered on 19th Nov, when no courier was delivered to me. I want my money back now. Sivakumar [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                ravi.cfa
                                from Delhi, Delhi
                                Nov 20, 2014
                                Resolved
                                Report
                                Copy
                                Resolved

                                I ORDERED ON[protected] FOR AN ORIENT ACTUS GYESER AGAISNT ORDER NO 24283727, AFTER CONFIRMATION AND ONLINE PAYMENT DONE...SHOPCLUE CANCEL MY ORDER WITH OUT GIVING PRIOR INFORMATION TO US. I WAIT FOR 15 DAYS THAT BY TODAY, BY TOMARROW I SHALL RECIEVE MY PRODUCT BUT UFFFF, AFTER FOLLOW UP FROM THE CUSTOMER CARE TO SOME GANESH, KRISHNA OR ELSE./...THEY SAID DELAY FROM THE MECHANT THAT WHY CANCELED THE ORDER ON 12.11.2014... AND I DIDNT TOLD TO THAT PERSONS TO CANCELL THE ORDER...WITH OUT INFORMING ME THEY CANCEL THE ORDER...i am fed up from the services of shop clue AND STILL 8 DAYS ARE OVER AND WE DIDNT RECIEVE MY PAYMENT TILL DATE...
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Nov 24, 2014
                                Updated by ravi.cfa
                                They are cheater. Even so may follow up with shop clue people more then a month gone. They does not refund my money back nor deliver the product. I t's useless they just tell your money is safe under buyer protection policy. I already wait more then a month but their service is lathargic & their customer care people is useless. They just know to cheat the people. They are Big fraud ! Big Fraud !

                                So, new buyers beware to place a order with shop clue.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bibhuti Bhusan Bhoi
                                  from Chennai, Tamil Nadu
                                  Nov 20, 2014
                                  Report
                                  Copy

                                  Address: Kolkata, West Bengal

                                  Regarding the order no[protected], i purchased it on 05/11/14. Afetr 15days custmre care people says we donot know about this and your parcel is missing .Also canot refund your money…….hahahahahah.Pathetic.Whoi is its CEO? through him a sandal….
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    kandagatla
                                    from Hyderabad, Telangana
                                    Nov 20, 2014
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh

                                    Order #25905389 Stylish Pendulum Wall Clock Plaza 22 Code: 4399860 Hello team, I had placed an order on 06/11/2014, even thought expected deliver date had completed, I did not received an Stylish pendulum wall clock till no. May the correct reason. Thanks & Regards, Anil Kumar.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Niraj Kanojia
                                      from Mumbai, Maharashtra
                                      Nov 20, 2014
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      I have booked a TV of Samsung which cost 36000 Rs. For which i have already made the payment to Shop Clues . the money is been deducted from my accounts on 4th of November 2014. The delivery for the product was promised in between 13th to 15 th today is 20th Nov 2014 and still i dont know whather the delivery will be deliver of not. Also the customer care number[protected] is not working i have called many time about 50 time and there is no response from the customer care . This number is either not working or not is service. I got another number[protected] from Internet which is working and as i get connected, I customer care person was so harsh that he was not ready to listen the query and said this is not my work and disconnected the call without any conversation. I have also send a mail to [protected]@shopclues.con but there is no feedback from the team. I am very much concerned about my delivery as i have already paid the amount of 36000 Rs to shop clues. Please look in to this at the earliest or else i have have to registered a legal complain to the consumer court for this . Rajesh, [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sekar Karuppan
                                        from Mumbai, Maharashtra
                                        Nov 19, 2014
                                        Report
                                        Copy

                                        Address: Chennai, Tamil Nadu

                                        Dear ShopClues I have ordered shopclues for table mate and order number 26664877 last friday(Children day) tracking number [protected]. But i received the damaged product. Please find the photos attached. I ordered through mail not login user id. My contact number [protected]. I hope you will take back and provide the undamaged one.
                                        +3 photos
                                        Dear Sir
                                        I have Place an order to shopclue order no. 48993809. and i recieved damaged product so please either replace it with new one or refund my amount of rupees 1078/-
                                        I Arup Chowdhury have place an order to shopclues order no. 49963865 for sumsung power bank 9000 mAH. And I received damage products so please either replace it with new one or refund my amount of rs. 499/-

                                        Damaged product received - Comment #2163346 - Image #0
                                        Damaged product received - Comment #2163346 - Image #1
                                        Damaged product received - Comment #2163346 - Image #2
                                        Damaged product received - Comment #2163346 - Image #3
                                        Damaged product received - Comment #2163346 - Image #4
                                        Damaged product received - Comment #2163346 - Image #5
                                        Damaged product received - Comment #2163346 - Image #6
                                        Damaged product received - Comment #2163346 - Image #7
                                        Dear customer,

                                        We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in[protected] / [protected].


                                        With Regards.
                                        Dilip
                                        Manager - Customer Care.
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit