Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ShopClues.com reviews & complaints page 301

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sushee Don
from Hyderabad, Telangana
Report
Copy

I have not recived my order

Address:Hyderabad, Andhra Pradesh

Order number : 23848163 Beats by Dr.Dre Studio / Mixr Headphones Special Editions OEM (QTY:1) i have placed this order in shopclues on october 19th but still i have not recived this. but in site its showing me the order is delivered. Please help me. Thank You,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saket1327
from Solapur, Maharashtra
Report
Copy

My Product Is Not Delivered

Address:Solapur, Maharashtra

Dear sir, I have purchased product online from shopclues. But after 10 days of estimated date delivery i did not get my product. Still i am waiting for my product . i have sent mail on ShopClues but they didn’t replied. many time i had called on customers care but they didn’t replied. My Order No: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep Nishad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Order not Delivered

Address:Chennai, Tamil Nadu

Dear Sir, I have purchase Stylish Pendulum Wall Clock PaLZa 22 on Shop Clue date on 22 Oct 2014, 11:10 AM Order No. 24264087. As per site detail approx Deliverer date is between1 Nov. to 03 Nov. This order is shipped via Ecom Express. The tracking number for this shipment is[protected].To track this package click on the tracking number shown above. Delivered STATUS showing blank and when i am tracking shipment Econ showing incomplete/wrong...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amritaroy05
from Mumbai, Maharashtra
Report
Copy

Product not received & bad customer service

Address:Kolkata, West Bengal

I had placed order for 4 packs of mamy poko pants on 26th Oct, the delievry date was Nov, 6. Till today, I have not received the order, whereas I have already made the payment since cod option was not available. I have made innmurable calls to customer care but in vain. Every time, I am being told that I will receive the product in next 2 days, but no action taken. The site seems to be fake. Going forward never will I order from this site. Buyers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
sachin3170
from Delhi, Delhi
Report
Copy

On line Shoping Fraud _Order Not Received

Address:New Delhi, Delhi

I placed an order with Shop Clues on Date 27 Oct 2014, 10:08 AM, Waterproof Mattress Cover and my Order number is # 24904071. As per Shop Clues Company Estimated Delivery Between: Tue 4 Nov and Wed 5 Nov, But I haven't got the delivery of my product it is still showing as "Shipped - Possible Delay in Transit".Pl bring strict law and ban such fraud sites. Thanx Sachin Bhardwaj...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakshmi srikanth
from Chennai, Tamil Nadu
Report
Copy

Non Delivery of Order 25020651

Address:Chennai, Tamil Nadu

The Order was placed on the 17th of October and was told it was shipped on the 31st October via dotzot with tracking ID[protected].Even after 21 days my order isn't delivered.I didn't find the tracking details on http://dotzot.in/ .I have raised number of tickets and they haven't been responded to not even a single ticket.I need my money refunded....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CHANDRA KANTA DHOUNDIYAL
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible Behaviour

Address:New Delhi, Delhi

Dear Sir, I am very upset by your delivery services and responses by you. 1- Regarding Order NO. 4545037 ORDER DATE: 26 Oct 2014, 01:27 AM Electric Chapati Maker With Origional Non-stick Plates Code: 4318702 Rs.499 As per your status shown in order history, there has been mentioned that the order is Canceled. I am sorry to say that but your befooling me the product is cancelled today only before this the order status was showing...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
soundar.ravi
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response at all

Address:Chennai, Tamil Nadu

I have made the order 25335965 on October 30th and while I track the order it said dispatched by November 5th but by November 10th the status changed to Return to origin with no response. i didn't received any call or msgs from the courier service. when i try to call the shop clues customer care no one is picking up also its not a toll free no. I nearly got charged 35 for my 3 tries to the no. I raised many complaints and still now i didn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonali@17
from Mumbai, Maharashtra
Report
Copy

No refund for faulty product delivered of 5th October today 16 Nov

Address:Mumbai City, Maharashtra

I got mail from shop clues that my refund process is initiated on 10th Nov. My order number is 25224748. When should I expect my return? P take some action against them, fraud people and fraud mindset with fraud product. Pl bring strict law and ban such fraud sites...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dman7
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ORDER NO : 25368063 AND ORDER NO : 25178955

Address:Chennai, Tamil Nadu

Order No :[protected]NEW Beats Headphone Solo HD ."SUPER SOUND") Order No :[protected]Universal Size Bike Motorcyle Body Cover With Mirror Pockets) Above orders are not delivered. Estimated delivery time was 12-Nov-2014. It has crossed the estimated delivery date. Let me know whether it will be delivered or not. If it will not be delivered refund my order amount. POOR CUSTOMER CARE SUPPORT! POOR DELIVERY PROCESS!! IF YOU WANT TO MAKE...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod Narwani
from Mumbai, Maharashtra
Report
Copy

Not Refunding my Money

Address:Mumbai City, Maharashtra

Dear Sir, order number is 24780349 As per my previous complaint i got call from ShopClue Customer Support and i have shared my account number with them but they are asking me to share my authentication information of my account like 3 digit pin, year of expiry on card etc . And i cant share this information with them for security reasons . I have an one question .. if i have share my account number with them why cant they directly credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
Y RK
from Hyderabad, Andhra Pradesh
Report
Copy

Item Not received

Address:Hyderabad, Andhra Pradesh

I ordered an item (woolen cap) in a website www.shopclues.com on 19 Oct 2014, 05:03 PM and payment was done through net banking. I did not receive the item till now nearly 27 days over till now. Tried to contact the shopclues customer care they did some fake promises will be cleared in 48 hours every time i call. The courier guy never responded through the mail or picked the phone. i given detailed address with phone number mentioned. Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rezaul Dewan
from Delhi, Delhi
Report
Copy

TOTALLY DUPLICATE AND DAMAGED PRO DUCT.

Address:Kamrup Metropolitan, Assam

This is my request to all shopclues team that my order no. 24491893 that this product is totally duplicate and damaged and there is a rust is in the frame and the product is totally duplicate and there is no logo is in the frame glass. So I want my money back..Please refund my money....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hi.mahendran
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to track order 25284477

Address:Chennai, Tamil Nadu

I have placed a order on 30-Nov-2014. Ther order number is 25284477. I did not received this item still now. I am unable to track the item on www.dotzot.in by given tracking number[protected]. I am tracking it for more than 15 days on www.dotzot.in. This site shown blank information. But your website suddenly shows that Delivered as status. I don't know where things went wrong. Please refund my money at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikat Rane
from Nagpur, Maharashtra
Report
Copy

Not replacing /refunding

Address:Nagpur, Maharashtra

Order no. 25237903, I ordered this on 30th of oct. got delivery on 7nov. When i opened the box i got damaged Product. So i tried to replace the product and file a return request. After 7 days my return request accepted but then after i got a status message that "Return Pickup Location Not Serviceable" I need return/refund as soon as possible. If you can't give service to my location then why you send my delivery. Actully shopclues is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
miltonrai121
from Delhi, Delhi
Report
Copy

shopclues must be banned a complete fraud website

Address:New Delhi, Delhi

I had order 23629021 since a month back and still the shopclues persons are suffering to deliver me the same. Howe ever they say that they shipped via overnite and overnite says he did not received that. Please help me these bloody cheater's are making us fool....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vrushabhcr7
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GETTING CHEATED AND NOT RECEIVING PRODUCTS .WORSTSITE I HAVE EVER SEENNNNNNNNN

Address:Mumbai City, Maharashtra

LONG TIME AGO I ORDERED A ROTI MAKER AND I RECEIVED THE PRODUCT.THE PRODUCT WAS DAMAGED AND DID NOT HAVE I.S.I MARK ON IT, SO I COMPLAINED THEM AND I GOT THE REFUND AFTER THAT IN FORM OF CLUEBUCKS . AFTER SOME TIME I ORDERED A COMBO OF NOVA HAIR DRYER AND STRAIGHTENER, BUT I DIDNOT RECEIVE IT AND WAS SAID TO CANCEL THE ORDER .NOW I HAVE A ORDERED A PANASONIC HAIR DRYER AND PHILIPS STRAIGHTENER WORTH AROUND 2300 RUPEES, I ORDERED THIS WITH...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manimaran c
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered products not delivered till now almost 20 days gone

Address:Chennai, Tamil Nadu

Hi Team, I have ordered around 8 products. Below are the details, [protected] Delivered [protected] Delivered [protected] Delivered [protected] Delivered [protected] Delivered ( Requested for a return since the deliver product is wrong, till now no response in it) [protected] Product is not yet received, till now did not get any update. [protected] getting the status a product delivery attempt failed. But no one have called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
modiankit2000
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

+918521309552 (Mr.Rahul) has asked for Credit Card Details, Ask for OTP, Made Transactions, & Money Deducted

Address:Ahmedabad, Gujarat

Dear Sir, I am Ankit Modi. I have launched my complain against Shopclues.com regarding Money Deducted, but Product not received on Dt.15.11.2014 on Consumer Complaint. After few minutes i have received a call from [protected] (Mr.Rahul) by saying that calling from Shopclues.com & asked for Credit Card Details to credit my Rs.119/- in my Credit Card Account for not receiving two products. Then Mr.Rahul has asked for OTP one by one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
scorpioreema
from Avinashi, Tamil Nadu
Report
Copy

Product not yet delivered

Address:Coimbatore, Tamil Nadu

I had ordered a watch for Rs.6795 at shopclues on 27th oct, 2014.The order no is 24951821.The expected delivery date was 3rd nov.Till now i have not received and also my repeated calls to customer care no one picks the calls.I have no information about the status of product.Kindly help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy