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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 298

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C
chitresh jain
from Mumbai, Maharashtra
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return rquest not processed even after lots of emails...not replying

Address:Hyderabad, Andhra Pradesh

sir i have bought two products from this site with order number 26031525 and 26545039 andc have put the return request for the last 15 days...i have been aske dto send some photos of the product and i have sent them atleast 4 times the same for the both product but they are now keeping on asking for the same...i am fed of the service they are provinding...please tell them to process my refund request with in 5 days...you are my only hope...
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kavithajoyappaC
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount got debited from my account but still i dint get a confirmation mail or msg to registered mobile no

Address:Mysore, Karnataka

hi kavitha here from mysore, on 23.11.2014 i placed an order twice, from sunday flea market at first have ordered (1) new stainless steel agarabatti stand 2) 360o rotate cooling laptop/notebook stand, 3)pack of 6 door mates total cost of this is 346/- for this got a mail confirmation and message confirmation. again have ordered another 2 product like (1)mini tape dispenser amt 43+19 shipping charge=62/- 2) kitchen apron and hand towel...
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D
Dinakaran Ramamoorthy
from Eraniel, Tamil Nadu
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Whe you refund my Money ?

Dear Sir, Order no. 23319777and return id 533647 the product has been handover to the Shop clues and they hand over to the Aqua drops ro on (21.Nov.2014at 11.20 am) .I return the product at time but you cant return my refund amount!. when you return my amount I have also written so many complaint to you ....
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R
rafees
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response

Address:Chennai, Tamil Nadu

i have ordered loreal product last month on 28.11.14, i have not received the product yet and i received that the product has been delayed and we inform you the refund process but tild ate l i have not received any email or cal . And the customer care has no responses, i have tried calling several times . my contact number -[protected], [protected]@gmail.com, order id[protected]...
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J
Jayaraman chandran
from Hyderabad, Telangana
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Order #24252911

Address:Bangalore, Karnataka

1.. wrote several mail about i need a call back... no one had call me... this is what you are giving respect to your customer.. 2. I placed order on 22nd Oct on diwali day lets lamp will brighten my house... today is nov 22 nd still not delivered.. y'day i got mail saying that we see it got undelivered... Pl clarify my its who's mistake... 3, informed about u that i need a call back.. so far nobody had call me... 4. keep on receiving mail...
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Dinakaran Ramamoorthy
from Eraniel, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About My Refund Amount ?

I ordered a product[protected] on 15 Aug2014, due to some issue in the product i will return to shop clues on 08.Nov.2014, to refund my money, it takes 2 week, now the date is 24.nov.2014( 2 weeks completed), no money can't refund to me, when i ask for refund ! (We try our best to get back to you within 2 working days.We would like to inform you that the refund for your order is in process. You will shortly receive an automated update with...
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S
strworld
from Kolkata, West Bengal
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Non-Delivery of Product

Address:Kolkata, West Bengal

I had ordered 2 product from shopclues.com( ORDER No.[protected] and[protected]. I had booked both my orders on 3rd of November and i had even paid online. After 3rd of November it has been 20days and i have not received my product. I had even sent emails to them but after few promises they are not even replying to my emails. Please don't shop through Shopclues.com, there are many better options. Other websites give a much faster delivery....
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V
Vinod Narwani
from Mumbai, Maharashtra
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NOT GIVING REFUND MONEY

Address:Mumbai City, Maharashtra

Dear Sir, Order no. 24780349 It has been almost month gone I have cancel my order but they are not refunding my money . I have also written so many complaint against them but still they are not refunding my money . Request you to action against them asap . cell no [protected]...
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S
sahilatulshah3
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order undelivered and no refund and no reply even after 3 months , total fraud

Address:Ahmedabad, Gujarat

Order number: 18979307 It has been almost 2 months and my order is undelivered. I haven't even got the refund. What's the problem? You people don't even bother to reply, I have mailed even earlier regarding this. This is my worst shopping experience with your site, really fed up! Do you want to return the money? I have come to know that your website is the worst one, earlier i was shipped a duplicate product. People please be aware...
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S
Sethu Ramanathan
from Chennai, Tamil Nadu
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LOTTING CUSTOMERS MONEY

Order #25309473 Made order on 31 Oct 14. It has been 22 days. When i cal thrice I waited for more than 2 hrs, No response. I made on Facebook they delete my complaints giving broken link. No response to mail Id. This website loots customer money. They chose 1 customer in 25 and never deliver the order. This is fake website. Jealous for customers money. WORST THEIVES. DONT BELIVE and be the one fool in 100....
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I
imranahmad786
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

[Product not delivered and payment not refund by shoclues.com company

Address:Thane, Maharashtra

[Product not delivered and payment not refund by shoclues.com company see details below Order No.[protected] Order 24 Oct 2014, 02:39 PM Order Date 100% Waterproof Mattress Cover - 3 Size Options Total : Rs.129 Order No.[protected] Order 23 Oct 2014, 07:38 PM Order Date Vioflam Instant Pain Reliever Gel (Pack of 2) Total : Rs.50 Order No.[protected] Order 10 Nov 2014, 08:21 PM Order Date Face Wash Tea & Mint By VLCC Total...
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Rehana Adam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Delay

Address:Chennai, Tamil Nadu

HI, I have ordered a headset(Order Ref.no:[protected]on shop clues on 05th November 2014..My order status showing that my order is shipped and forwarded through DOTZOT, But till date i didnt receive my product and there is no status updation from the DOTZOT also.This is highly disappointing.And there is no proper response from the customer care also.I dont Know why you people making this much delay for this order.If the product is out of...
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H
haris41
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order# 27072873 - Magic Massager

Yesterday we got the delivery of subject order. When we opened the packet found that this is not the item which we order. The order was made of MAGIC MASSAGER WITH 7-8 ATTACHMENTS whereas the item we have received is BODY MASSAGER WITH 17 ATTACHMENTS. MOREOVER VERY SHOCKED TO SEE THAT THE PRICE ON BOX IS SHOWING MRP RS. 498/- (INCL OF ALL TAXES). The complaint was also made by email to customer care but there is no feed back. Also would...
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Address:Mumbai City, Maharashtra

*SAD !!! *Ordered Ambrane Backpack AB-1261 (Black) and received *SHAMPOO AND CONDITIONER **SAD !!!* Find my details in the image attached. I have ordered an Back Pack from your end and guess what i received? SUNSILK SHAMPOO AND CONDITIONER .Amazing !! is this what you term as customer satisfaction? I deliberately don't want to make this an ISSUE on social Platforms. Or let me know .. Should i? Let me know and give an valid explanation...
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P
piyusht
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oversized Blazer which already used

Address:Ghaziabad, Uttar Pradesh

I have ordered two Blazer for size 38, however they delivered me over size, blazers are very big & non wearable to anyone in my family, I request them to please replace, take back or send me the money. But they deninyng now. However it is clearly mentioned in the that product will be returnable in any situation without questioning. Please help in getting this returned, I want my hard money back form Shop Clues... My contact number...
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Address:Vellore, Tamil Nadu

Sir, I have bought 2 Nos of Power Extension Spike Guard With 6 Universal Socket 5 Meter. My order No. 26756975. One Power Extension Spike Guard With 6 Universal Socket 5 Meter was working, but another one Power Extension Spike Guard With 6 Universal Socket 5 Meter was not working condition. Please replacement of my product (Power Extension Spike Guard With 6 Universal Socket 5 Meter)Please replace of Power Extension Spike Guard...
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D
Deepti C
from Bengaluru, Karnataka
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about my delivery of product

Address:Bangalore, Karnataka

hi myself Deepti from bangalore i have ordered two product one nova trimmer and one dell laptop bag order no 25315033 & 25315029 respectively.I got my product by overnite & blue dart but during delivery both have not talked properly to me & they have not delivered at expected date also....
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K
koustuva
from Egra, West Bengal
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Product Not Received even after 23 days

Address:Paschim Medinipur, West Bengal

I have purchased product online from shopclues. But after 09 days of estimated date delivery (12/11/2014).I did not get my product. Still i am waiting for my product . My Order No: 25158545. Order Date: 29 Oct 2014, 07:47 PM. The tracking number for this package is[protected] and it has been sent via Dotzot....
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Address:Sangrur, Punjab

i am jaswinder singh my order no is 2545313 . Yet now i can't received my order and requested shopclues return my payment with 10 times calling chargers. when i call to custrmer care they will not attend call 5-10mins every time. i called them 10 timesfor my order but they are shame less person. i personally suggest please shut off website....
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G
guneshpatel24
from Raipur, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to track the shipment (fraud company)

Address:Raigarh, Chhattisgarh

I have orderd TOYOTA CAR Key Chain metallic keychain car and bike key ring keyring Code: 241226 order no. 26699413.27104391 on 17 th november Order was shipped I would not received any detail regarding despatch by SMS or Mail. Tracking no.I[protected] provided by shopclues shows nothing when i track my order through dotzot site. I have also orered Autofurnish Car Seat Covers Towel (Grey) order no 27104391 detail not updated till date. Customer...
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