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ShopClues.com Complaints & Reviews

www.shopclues.com

1.3

Updated: Nov 28, 2025

Complaints 7001

Resolved

1673

Unresolved

5328

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ShopClues.com reviews & complaints page 304

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Address: Surat, Gujarat

I have placed order on 30th oct, 2014 for 3.5mm stereo audio earphone splitter cable adapter ipod/iphone. BUT STILL I HAD NOT GOT MY ORDER. I HAD COMPLAINT TO CONSUMER CARE. THEY WILL ALSO TAKE CARE OF YOU DEARS.FOLLOWING DETAIL OF MY ORDER: PAYMENT : DONE ORDER NUM: 25203449 DATE: 30 Oct 2014, 09:15 AM CODE- 2494686 Merchant Detail: Merchant Name: Kartvalue House No. 8331, street no. 22, sadh nagar-2 palam colony New Delhi, Gujarat 110045 STATUS OF ORDER IS NOT TRACEABLE AND CURRIER COMPANY ECOM EXPRESS HAS NOT SUCH ORDER.THE WEBSITE OF COMPANY IS NOT GETTING OPEN. THIS ORDER IS SHIPPED VIA ECOM EXPRESS. THE TRACKING NUMBER FOR THIS SHIPMENT IS[protected]. TO TRACK THIS PACKAGE CLICK ON THE TRACKING NUMBER SHOWN ABOVE. . I WANT MY ORDER AS EARLY AS POSSIBLE BECAUSE I HAD PAID MY MONEY ALREADY FOR THAT ORDER. I HAVE ATTACHED SOME SNAPSHOTS OF DETAIL OF ORDER AND STATUS FOR YOUR INFORMATION. I HAD TOTALY DISAPPOINTED. JIMIT SHAH [protected]

+2 photos

Aug 14, 2020

Complaint marked as Resolved

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ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 10, 2014

Verified Support

Dear Customer

We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.

Thanks
Team ShopClues

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Address: Bharuch, Gujarat

I have placed order on 22th oct, 2014 for 3.5mm stereo audio earphone splitter cable adapter ipod/iphone From SHOPCLUES.COM BUT STILL I HAD NOT GOT MY ORDER. FOLLOWING DETAIL OF MY ORDER: PAYMENT : DONE ORDER NUM:24273987 DATE:22 Oct 2014, 01:10 PM MERCHANT DETAIL: Merchant Name: Kartvalue House No. 8331, street no. 22, sadh nagar-2 palam colony New Delhi, Gujarat 110045 STATUS OF ORDER IS NOT TRACEABLE AND CURRIER COMPANY BLUEDART HAS NO SUCH NUM'S ORDER. SHIPMENT INFORMATION: TRACKING NUMBER [protected] VIA BD DEAL SHIPMENT INFORMATION: TRACKING NUMBER [protected] VIA BD DEAL. I HAVE ALREADY COMPLAIND TO SHOPCLUES FOR THE SAME ON 6TH NOV 2014. BUT THAY HAD NOT HELP ME. I WANT MY ORDER AS EARLY AS POSSIBLE BECAUSE I HAD PAID MY MONEY ALREADY FOR THAT ORDER. COMPLAIN DETAIL: ticket number 1348306 I HAVE ATTACHED SOME SNAPSHOT OF DETAIL OF ORDER AND STATUS FOR YOUR INFORMATION. I HAD TOTALY DISAPPOINTED. JIMIT SHAH [protected]

+4 photos

Aug 14, 2020

Complaint marked as Resolved

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ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 10, 2014

Verified Support

Dear Customer

We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.

Thanks
Team ShopClues

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Address: Chandigarh, Chandigarh

Respected Sir i shopped from shopclues.com on 28/08/2014 for Philips Juicer mixer grinder as Order no. 19279385 i received a e-mail on 05sep2014 from ShopClues <[protected]@shopcluesemail.com> it give me notice that i won MONTHLY MANIA SALE a Crompton Greaves CG-PB1-I Hand Blender on the purchase (order no.[protected] from ShopClues.com I also informed to "[protected]@shopclues.com" by sending mail on 8 Sep. 2014 along with my passport size photograph. ShopClues registered Complaint/Request No.: 1136464 on 05/11/2014 ShopClues registered Complaint/Request No.: 1079779 on 13/09/2014 But there is NO REPLY from them to me till yet to confirm me about my prize!!! if they are ( ShopClues) not able to give Prizes to costumers than why they announce proudly that we are Lucky winner PLEASE HELP ME, to WITHDRAW MY "PRIZE". Rajesh Gupta M: [protected]

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 10, 2014

Verified Support

Dear Customer

We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.

Thanks
Team ShopClues

V

Vidhya Sagar Dixit

from Noida, Uttar Pradesh

Nov 16, 2014

Hi,

Seems they are not responding to anyone same thing happened to me.

I have received an email on Tue, Nov 4, 2014 at 11:15 AM that I have won a prize against order number 25266125 and requested a photograph.

I sent it same day but no revert from them.

Sent follow up emails also but no response customer care told me to contact on that email only "[protected]@shopclues.com" which I did but no response.

Thanks and Regard
Vidhya Sagar Dixit

C

Chandran4

from Bengaluru, Karnataka

Dec 12, 2014

Hi,

My name was listed in november 21st Monthly mania winners lists.

Till now, I haven't receive any emails from shopclues regarding monthly mania winners, when I contact shopclues customer care I have got only one response - "I am unable to help you sir, sorry for apologise. I understand your concern".

Could anyone please help.

Order Number: 27315755
Date: 21st Nov 2014

V

Vidhya Sagar Dixit

from Noida, Uttar Pradesh

Dec 23, 2014

Hi,

Today is 23rd Dec, still no update on my prize.
shopclues customer care is really pathetic.

Your call will be answered in no less than 7 minutes, then customer care executive will give you only one response "Sir I have forwarded your complaint to the concerned department." and then no one will respond forever ...ever ..ever ...ever ...ever...

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Address: Hyderabad, Andhra Pradesh

order[protected]...sir their site is showing that the product is delivered to me but i have not got the product...kindly tell them to either deliver it to me or refund me within 3days...it has been around 19days of placing this order and still no reply...

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ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 10, 2014

Verified Support

Dear Customer

We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.

Thanks
Team ShopClues

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Address: Chennai, Tamil Nadu

Hi, I had registered a complaint on "consumer complaint" for my order delieverd to wrong address by shop clues.com. Last night(8th Nov 2014) their repersentative (Mr. rahul)called me & asked me my account details, card number, cvv number & otp(which was very odd as i had recieved my refunds from amazon.com & they never asked shch details) so that he can refund my payment back to my account. I had given my details but he told after recieving the details that the refund is not possible to ICICI bank account. After 2 mins i checked my mail & there were 4 transactions of INR[protected]+2000+1000+1000) from my account in between (22:20:19-22:26:13) & than again of INR[protected]+1000+999) at 05:05:12..I had spoken with Mr. rahul the shop clues representative about this & messaged hthe the transaction messages to shop clues number [protected].he assured me that the amount will be refunded to my account by 12 noon of 9th nov 2014. Pls make sure my money(total INR 8019 ) is refunded to my account or else i am going to consumer forum & will highlight this issue on social networking sites also. This is a very serious offence o[censored]sing someones card without his concent & is a crime. Looking forward for recieving my payments back. thanks

Aug 14, 2020

Complaint marked as Resolved

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Address: Chennai, Tamil Nadu

Hi, I had placed an order at shop clues for gofit weight lifting plates.but it got delivered to some other address.then i filed my complaint at "consumer complaints" & recieved a call from shop clues representative(Mr. rahul). On 8th Nov 2014, he had asked me my bank details, card no. cvv no(which was very odd as i got refund from amazon & they had naver asked such details) for refunding money of the last order which got delivered to wrong address.But then Mr. rahul told that refund is not possible for icici bank & then i aggreed to get the last order delievered to my address instesd of getting refunds. But after 2 mins there was a transaction of INR[protected]+2000+1000+1000) at 22:20:19, 22:23:09, 22:24:17, 22:26:13 & then back again of INR 3009 at 05:05:12(1010+999+1000). I had contacted mr. rahul of shop clues & he clarified that it is an system error & it money will be refunded by 12:00 pm of 9th Nov 2014.also i had forwarded the transaction alerts which came to my mobile to mr rahul on the phone number [protected]. The amount debited is quiet big so pls ensure that my payment reaches me before 12:00 pm of 9th Nov 2014, or else i will go to consumer forum & will highlight this issue on social networking sites because misusing of someone's card is a crime & a punishable offence. very unprofessional work from shop clues side. a very dejected customer.

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

ShopClues team, I have ordered a pack of six pair of socks at website on 16th October 2014, and order id is 23525423. But sorry to say after almost 1 month still my order is not delivered at my address. When I mailed this issue to your team they revert me that order was delivered.. So I replied them that I didn't got any courier so they reply me that courier was delivered on a wrong address. Now I need an last update from your side before lodge a complaint against ShopClues... "When would be I get my order delivered at my mentioned address" Regards, Vikas Sharma I

Mar 8, 2017

Complaint marked as Resolved

After almost three years when I have checked my consumer complaints portal login, it is came in my notice that ShopClues issue still not resolved. Amazing work from ShopClues.

Nov 19, 2014

Updated by vickie3333 What is the update, Shopclues team

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ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 10, 2014

Verified Support

Dear Customer

We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.

Thanks
Team ShopClues

V

vickie3333

from Noida, Uttar Pradesh

Nov 14, 2014

Hi Shopclues team,

Thank you to showing empathy. But it is 4th day after your revert. How much time you need to investigate and resolve this issue.

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Address: Bangalore, Karnataka

Hi Team, I had raised a request for replacement of delivered gas stove, out of the three only 2 stoves are burning the third one is not getting auto start.on Nov 04 02:59 PM. No response yet. Details : Order#23758997 Issue Ticket Number : 1331016 Ticket Created On : 04 Nov 2014 15:05:21 PS: Attached photo and complain request for your reference.

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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I

Indira Kidoor

from Bengaluru, Karnataka

Nov 8, 2014

Please respond soon as I really disappointed with the customer service. No reply from any one. I dont think I will never recomend Shop clues online shopping to anyone for sure. I am regretting buying a stove online and the burner is not working and also the stand on the stove are shaking I can't even cook on them always fearing that the contents will spill over any time.

Foolishly I gave away my old stove.

Thanks
Indira Kidoor
[protected]

Defective gas stove delivered, request for replacement, no response. - Comment #2079359 - Image #0

ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 10, 2014

Verified Support

Dear Customer

We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.

Thanks
Team ShopClues

I

Indira Kidoor

from Bengaluru, Karnataka

Jan 10, 2015

Return ID: 554569Order ID :23758997Product : 3 Burner Automatic Gas Stove with Marble Finish
Ordered Date : 19 Oct 2014, 09:09 AM
Amount : Rs.1, 898
Return Date : 5th Nov 2014

When will I get my refund of 1898.00 rupees it is going to be 4 months now.

Very disappointed by your customer service

J

Jiban Tamang

from Kolkata, West Bengal

Jan 2, 2016

Automatic 3 burner gas stove is defective. The knob of the product is jammed cannot rotate it. and more over burner is not in exact position.

Order Number: 79078511
Return Number: 2482542
Product: Automatic 3 Burner Gas Stove with Marble Finish
Reason: Can't Make It Work
Action: Replacement

C

Chintan14

from Mumbai, Maharashtra

Jun 13, 2016

NOT WORKING PROPERLY WIRELESS MOUSE

SIR, I PREVENT SOME DEFECTS ON MY MOUSE LIKE WHEN I CONNECT MOUSE WITH MY LAPTOP MOUSE WAS NOT WORKING SOMETIMES ITS A HANG AND THATS WHY I RETURN THIS PURCHASE.

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Address: Chennai, Tamil Nadu

Hi,

I has placed an order of Gofit weight lifting Plates with shopclues.com on 19th Oct'14 & it was supposed to be delivered on 31st Oct' 14. I had already paid the amount to shopclues.But when it was not delivered till the due date i checked the website & it was showing as delivered.
I immediately tried calling shopclues customer support but there was no response.Then i mailed them & i got a reply that it has been delivered to billing address.
Then i called bluedart team & inquired about this order.They replied that the order no. 2394095 with tracking no. [protected] was already delivered to some other Abhishek Sharma in Mumbai but it was supposed to be delivered to me at my given address of Chennai.
Again i tried contacting shopclues but there was no response from there side.

I request you to kindly refund me my payment or deliver me the product ASAP.

Looking forward for hearing from you.

Thanks

Contact details: Abhishek Sharma

[protected]

Aug 14, 2020

Complaint marked as Resolved

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A

abhishek sharan sharma

Nov 8, 2014

First of all thank you Mr. rahul from shop clues for the prompt response.
I would like to have the same order delivered to my address by express services as the refunding of payment was not possible due to some problem with server. Due to this same problem there had been 4 transactions made from my debit card at 22:20:19, 22:23:09, 22:24:17, 22:26:13, on 10th Nov 2014 of INR[protected]+2000+1000+1000) while Mr. Rahul was trying to refund my payment which was made by my debit card at the time of placing order.
I had spoken with Mr. Rahul regarding this & was assured that the transaction that happened mistakenly will be transferred to my account within 24 hrs.
Looking forward for shop clues support in resolving these issues ASAP.
Enclosed is the order copy of my last order.

GOFITINDIAORDER DETAILGOFITINDIAOffice No: 1, Chauhan Chowk, Dyal Nagar
Jalandhar, Punjab 144002
IndiaOrder #23940975ORDER DATE:19 Oct 2014, 06:43 PMPAYMENT METHOD:PAYUBill to:abhishek sharma
House No B-2, VGP saraswathy nagar, Rajakilpakkam, Madambakkam

Chennai, Tamil Nadu 600073
India
[protected]
Ship to:abhishek sharma
House No B-2, VGP saraswathy nagar, Rajakilpakkam, Madambakkam

Chennai, Tamil Nadu 600073
India
[protected]
ProductQuantityUnit priceSubtotalGofitindia 40 KG RUBBER WEIGHT PLATES FOR HOME GYM ( 10 kg x 4 Pcs)Code: 2436128
Merch Ref: 29988
1Rs.2, 241Rs.2, 241 Subtotal :
Rs.2, 241

(-)Order Discount :
Rs.250

Price after Discount :
Rs.1, 991

Shipping Cost :
Rs.0

Total :
Rs.1, 991

On Order Completion, You Will Earn Clues Bucks: 40

Powered by ShopClues.com|

ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 10, 2014

Verified Support

Dear Customer

We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.

Thanks
Team ShopClues

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Address: Haridwar, Uttarakhand

I have order one Reebok Watch on dated 19.10.2014 but i have received a lotto watch on dated 07.11.14 through payment mode cash on delivery. Plz. Look into the matter & resend the Reebok watch. Detail of order no., Quantity & Product name is mentioned below: Order #23782525 Order Date: 19 Oct 2014, 11:02 AM Paid Using: Shipment Information: Tracking Number [protected] Via blue dart Product Quantity Unit price Subtotal Reebok Core Watch I18027 (Black) Code: 5078452 Merch Ref: Core I18027 1 Rs.305 Rs.305 Subtotal : Rs.305 Shipping Cost : Rs.19 Total : Rs.354 Billing Address: Neeraj singh Eon Elelctric Ltd, Plot no-10, sec-4, I.I.E sidcul haridwar haridwar, Uttarakhand 249403 India Shipping Address: Neeraj singh Eon Elelctric Ltd, Plot no-10, sec-4, I.I.E sidcul haridwar haridwar, Uttarakhand 249403 India Merchant Name: DealStation Shop No.7, Building No.16, Shri Shantivan CHS, Opp.Aakurti Bldg, Phase-1, Silver Park, Mira Road East, Mumbai Mumbai, 401104

Aug 14, 2020

Complaint marked as Resolved

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ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 10, 2014

Verified Support

Dear Customer

We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.

Thanks
Team ShopClues

D

djg1981

from Bengaluru, Karnataka

Dec 2, 2014

Received 1 watch instead of 2. So please send me other one(Reebok Watch)
Order #27632601. The tracking number for this package is [protected](Bluedart)
Merchant Name: DealStation: Shop No.7, Building No.16, Shri Shantivan CHS, Opp.Aakurti Bldg, Phase-1, Silver Park, Mira Road East, Mumbai Mumbai, 401104
Shipping Address:

Sanchoy Majumder

195/A, Purosree, Patrapara, Near Khatal Chandannagar, Hooghly

Chandannagar, West Bengal 712136

India

D

djg1981

from Bengaluru, Karnataka

Dec 2, 2014

Order #25815973. The tracking number for this package is[protected]Dotzot)
Item not received
Complaint lodged.
Still refund not get back.
Merchant Name: Casa Joya
A-47, IInd Floor, Nangal Dewat, Vasant Kunj
New Delhi, 110070
Shipping Address:

Debajyoti Ghosh

Assistant Professor, Dept. of CSE, NIIT University, Neemrana, NH 8, Delhi Jaipur Highway,

Neemrana, Rajasthan 301705

India

N

nitinvaid1

from Delhi, Delhi

Aug 17, 2015

+1

ORDER NO[protected]
Microsoft Office Professional Plus 2013 license only

DIGITAL DELIVERY
RECEIVED SETUP DISC
NO KEY WAS AVAILABLE IN PACKAGE, ALSO NOT RECIEVED VIA MAIL OR SMS .
THIS IS A FRAUD DONE BU SHOPCLUES.
never buy product from shopclues

wrong item received - Comment #2210323 - Image #0

wrong item received - Comment #2210323 - Image #1

N

nitinvaid1

from Delhi, Delhi

Aug 17, 2015

Array

N

nasee79

from Jabalpur, Madhya Pradesh

May 23, 2016

Samsung 9000mAh Power Bank not work properly

Dear Sir I purchase this item Samsung 9000mAh Power Bank Code: 73791346 Merch Ref: ESD2273 order 43326219 not work properly So.pls take action on this item

N

nagaraju b

from Hyderabad, Andhra Pradesh

May 27, 2016

MY order is not to reach to me

MY order no is 31827797 for blumelt stylish travel bag.is not reacred to my address.so please return to my money, otherwise i am going to consumer court.

P

PURUSHOTTAM DASS

from Kolkata, West Bengal

May 27, 2016

wrong offer add shown of pack of 2 winter jacket @ 399 rs. but on buying price shows 950rs. it is cheating

As per above suject. product code is 1779178

S

swati suman

from Mumbai, Maharashtra

Jun 13, 2016

regarding product delivery

i placed my order 20 days before but not yet got my order no. is 22395139

S

Subhas Goswami

from Mumbai, Maharashtra

Jun 14, 2016

About delay in courier service

My order no. is 28100809.The product shipped on dt. 08/12/'14 by Fedex and reached Baharagora on dt.12/12/'14.But the product still there at Baharagora till today on dt.21/12/'14.Please verify the matter and take needful action.

P

Piali Deogharia

from Shillong, Meghalaya

Jun 16, 2016

Bad product

The product is not working, my order no. is #25886195

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Address: New Delhi, Delhi

Hi, I have email to shop clues to cancel my order no. 17370689 because i have buy the product from Sunday flea mart with cost Rs. 82. But you have deducted Rs.337 which is cheating .i have mailed them that I don't want the product in that much high price. I want to cancel my order and refund my money back but they not cancel my order and nor refund my deducted money .i also warn them that i will raise my complaint in CORE or NCH for the same. but they not take any action request you to please take action & help me. regards sudhir [protected]

Aug 14, 2020

Complaint marked as Resolved

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ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 10, 2014

Verified Support

Dear Customer

We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.

Thanks
Team ShopClues

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Address: Solan, Himachal Pradesh

Hello, I ordered a set of 4 haandi from shopclues.com.I am already pay amount through my debit card. but it is still in proceesing condition. Details are: item code -2751798 Order details are: Order no. 24253477 order date -22.10.14 pls dispatched my order as soon as possible.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 10, 2014

Verified Support

Dear Customer

We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.

Thanks
Team ShopClues

A

anildadwal

from Delhi, Delhi

Nov 26, 2014

I ordered the product[protected]on 22 Oct 2014 and cancel the product order himself shopclues on 8.Nov.2014 due to some issue on the product.35 days left and your time for refund 2 weeks(14 days)on 8.Nov.2014 but 19 days left.You didn't refund my money !.No information about the refund .you are wasting my time ...

A

anildadwal

from Delhi, Delhi

Nov 26, 2014

I ordered the product[protected]on 22 Oct 2014 and cancel the product order himself shopclues on 8.Nov.2014 due to some issue on the product.35 days left and your time for refund 2 weeks(14 days)on 8.Nov.2014 but 19 days left.You didn't refund my money !.No information about the refund .you are wasting my time ...

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Address: Ghaziabad, Uttar Pradesh

Hi, I have order one pendulum wall clock on 22nd Oct, 2014. As committed it was supposed to be deilevred on 1st November, 2014. But still i have not received it. I email to their customer care but they are not responding even their customer care number[protected] is always busy. Neither i received my product nor payment in last 16 days. Regards Amit Aggarwal [protected]

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ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 10, 2014

Verified Support

Dear Customer

We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.

Thanks
Team ShopClues

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Address: Chennai, Tamil Nadu

i had ordered a sewing mc before 2 months. first they send a wrong cheap product. after repeated request they picked back it and after requesting for a refund, till now haven't received. world's worst consumer service. no toll free number also. i spend nearly rs.500 just to call them everytime and there is nil response and no feedback arranged. never ever buy from shopclues.com for god sake.they show a very very negligent attitude

Nov 07, 2014

Updated by kr_rajan i had ordered a usha sewing mc order no: 20576307 on sep 14th 2014. Firstly they send a wrong cheap product. after repeated request they picked back it and after requesting for a refund, till now haven't received. world's worst consumer service. no toll free number also. i spend nearly rs.500 just to call them everytime and there is nil response and no feedback arranged. never ever buy from shopclues.com for god sake.they show a very very negligent attitude

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Address: Ratlam, Madhya Pradesh

My order no is 25643129 dt 02/11/2014 I received the product today at 3.40 PM but it is damaged. Please return this. When i go to order history and return for order the page can not respond. please return this damaged piece and amount credit to my account Regards Arpita Parihar [protected]

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A

arpita parihar parihar

from Bengaluru, Karnataka

Nov 7, 2014

Excuse me, I buoyed a Bracelet Watch for Ladies with Leather Strap of Price Rs.182. It is damaged I want to Return it, its order id is 25643129. When I try to choose the option Request for Return. It doesn't open, Please return it.
I pay the amount through Credit Card. So please return the product and return the amount.

Regards,
Arpita Parihar

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Address: Pondicherry, Puducherry

Dear Sir, With ref.to my Order No.24732293 for Set of 3 Stainless Steel Household Scissors. The order was confirmed on 26 October 2014 and the order being shipped on 29 October 2014via Dotzot with tracking No.[protected].But it is 10 days from the shipment days the item is is not trackable. Pl. take action as soon as possible.

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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Address: Gurgaon, Haryana

My order no is 242367. I have placed an order on 21.10.2014. They sent me message on 26.10.2014 that the product has been dispatched through Ecom Express courier having tracking no is[protected]. When I check with ECom Express then they told me that this is invalid traking number. Customer care of shopclues.com never pick up the phone. When we email the customer care, they say that they reply within 48 hours but never solve the problem. This is a fake site which exploit the money of consumer.

Aug 14, 2020

Complaint marked as Resolved

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P

Platine Fernandes

from Hyderabad, Telangana

Nov 7, 2014

This is absolutely true.. This website is fraud.. Phone never works.. no support what so ever

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Address: New Delhi, Delhi

I have purchased an DP/SLT 2 in 1 - 12 LED Rechargeable Emergency Light + 3 LED Bright Torch, and paid an amount of Rs.113/- order no: 24093971, on 20th Oct, 2014 through ShopClues.com. But today is 7th November, 2014. But still not receive my product. plz. confirm & sent my order quickly...

Nov 18, 2014

Updated by Ashraf mohd i have not yet received my product with order no 24093971, i paid amount through net banking, but 30day gone i still should not get my product so please do check it and deliver it as soon as possible. my contact number 91-[protected]

Jan 12, 2015

Updated by Ashraf mohd I have called the customer care 4 times, but they are not taking any action against the refund of my product and not refunding money. so kindly please take an action order no: 24093971

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ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 7, 2014

Verified Support

Dear Customer

We have noted your concern & getting this looked at. We will share the updates on your registered contact details.

Thanks
Team ShopClues

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Address: Mumbai City, Maharashtra

My Order number is 23545537 Its around 20-25 days for the order being placed and still no news of the product.. There is no way to contact with them.. Only 1 number is provided and that is always out of service.. This is a big fraud.. They never call back and no customer support at all..

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ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 7, 2014

Verified Support

Dear Customer

We have noted your concern & getting this looked at. We will share the updates on your registered contact details.

Thanks
Team ShopClues

ShopClues.com Customer Care

from Gurgaon, Haryana

Nov 7, 2014

Verified Support

Dear Customer

We have noted your concern & getting this looked at. We will share the updates on your registered contact details.

Thanks
Team ShopClues

P

Platine Fernandes

from Hyderabad, Telangana

Nov 7, 2014

Today is the 7th Nov.. I've been getting this very same reply from 27th Oct.. You'll only send email.. There is no contact number to speak to you'll.. Even you'll said you'll shipped via Dotzot.. They also have no contact.. This is absolute case of fraud.. I will never use this again and will never ever recommend this site to anyone ever.

P

Platine Fernandes

from Hyderabad, Telangana

Nov 7, 2014

Today is the 7th Nov.. I've been getting this very same reply from 27th Oct.. You'll only send email.. There is no contact number to speak to you'll.. Even you'll said you'll shipped via Dotzot.. They also have no contact.. This is absolute case of fraud.. I will never use this again and will never ever recommend this site to anyone ever.

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Address: Rajkot, Gujarat

Respected Sir, With reference to my Order No: 22503733, the order was confirmed on 9-Oct-2014. But yet it is almost going to be one month, but yet i haven't received the product. So, i please request you to check the necessary and deliver the item as soon as possible.

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I need a refund .i dont have faith on this shopping .i need my refund

Its been a month pls get this chceked why my product was not delivered, how can they run such a disgusting shoping platform