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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 307

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P
Pradip Khanra
from Pune, Maharashtra
Nov 4, 2014
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Address: East Singhbhum, Jharkhand

I am place an order 09 Oct 2014, 03:21 PM order reference no. is 22448891. Still I am not received the materials. This order is shipped via Delhivery. The tracking number for this shipment is [protected]. But this tracking no. is fake. Nothing are available in this tracking. I am complain in shopclues customer support but they does not respond anything kindly help for money back.
Nov 06, 2014
Updated by Pradip Khanra
This is politically correct answer which I have been receiving for last 1 month, not a single person has taken any concrete steps. If I had order the parts on cod basis and after taking the parts said I am looking into matter and will give you the money soon, how does that feel like?

As you have replied I am holding my customer forum complain which I was planning to put up in court. Hope your team will resolve the issue to avoid unpleasantry.
Dear Customer

We are getting this looked at & will get back to with updates on the same. Apologies for the inconvenience caused.

Team ShopClues
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    R
    rajashankar1990
    from Eraniel, Tamil Nadu
    Nov 4, 2014
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    Address: Pondicherry, Puducherry

    My Name Is Raja, I Am Purchasing one Samsung y Gts 6102 Model battery on 01.11.2014 . but that is Not Working, Please Kindly Replaced the battery Or Return my Money, My Order No is : 23336481, My Phone no : [protected], My E mail id : rajashankar.[protected]@gmail.com, Please contact Me . Thanking You, S.Raja
    Dear Customer

    We are getting this looked at & will get back to with updates on the same. Apologies for the inconvenience caused.

    Team ShopClues
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      A
      adu.dave
      from Mendarda, Gujarat
      Nov 3, 2014
      Resolved
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      Resolved

      Address: Rajkot, Gujarat

      Respected Sir, With reference to my Order No: 22503733, the order was confirmed on 9-Oct-2014, and after a very long time after 20 Days the Order was being shipped on 28-Oct-2014 via Dotzot courier service with tracking number for this shipment is[protected]. But it is now 6 Days from the shipment days, the item is not trackable at the courier partner website and also no response from shopclues support team and also no contact details of Dotzot courier partner is available at internet. So I please request to help me and request to deliver the item as soon as possible.
      Aug 14, 2020
      Complaint marked as Resolved 
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        Y
        yashsardar
        Nov 3, 2014
        Resolved
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        Resolved

        Address: Pune, Maharashtra

        Hi, I have received my order but when I opened Currier that was totaly damaged we keep that box as it is, let me know how I will get replacement of correct and good condition product of order # 24202045, and how many> days you will take for that? because they had already given late delivery for this order with damaged condition, > please let me know the procedure of replacement how they are going to send some-one to pick up this product? or is there any other option for collect this> product. we tried to>reach customer care but its not reachable. Thanks! Sardar [protected]
        +1 photos
        Aug 13, 2020
        Complaint marked as Resolved 
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          S
          sindhu marlin
          from Bengaluru, Karnataka
          Nov 3, 2014
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          Address: Coimbatore, Tamil Nadu

          I ordered a soft cover[protected] in shopclues on Oct 16th, 2014. Till now I have not received my product. I contacted them many times but I did not get a clear status. In the order history they have mentioned delay in the transit but unable to track the product. And at last they informed me have to contact courier partner. I'm really fed up of this website. But till now they have not informed me the status of my order. I request you to get my money back and please ban this website. Please help me get back my money.
          I ordered a soft cover[protected] in shopclues on Oct 16th, 2014. Till now I have not received my product. I contacted them many times but I did not get a clear status. In the order history they have mentioned delay in the transit but unable to track the product. And at last they informed me have to contact courier partner. I'm really fed up of this website. But till now they have not informed me the status of my order. I request you to get my money back and please ban this website. Please help me get back my money.
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            T
            tracedeepak
            from Delhi, Delhi
            Nov 3, 2014
            Resolved
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            Address: Faridabad, Haryana

            I have ordered a product from shopclues.com order # 23913361 on 19th Oct 2014, which was expected to be delivered on 27 - 28th Oct 2014 as per mentioned by Shopclues.com. I have not received the product till now. Despite of doing numerous follow-up's with the shopclues.com support team, I did not received any valid response from them. Seems like they have automated programs or bots at their support who does not understand customer problem thus giving same response again and again. Posting my complaint here in hope of getting my product delivered. Looking at the no. of issues these guys there portal should be blacklisted and no more allowed to do business.
            Aug 14, 2020
            Complaint marked as Resolved 
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              A
              azeu
              from Kohima, Nagaland
              Nov 3, 2014
              Resolved
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              Resolved

              Dear sir/mam I order 1 electronic roti meker on 9Oct. 2014 and but stile not yet receive my order product when i try to call service center many times. its already more than a month but I didn’t get my order product. whenever I call to service center they always said I’ll get my product in 3days. please take a look into this matter as soon as possible. and i want cancel this order i can"t able to wait your 3days .i am not happy your service. my order no is 22443315. regards azeu angami [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                Y
                yashsardar_81
                Nov 3, 2014
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                Address: Pune, Maharashtra

                I have placed order for Pigeon Rapido cute induction cook on 21 Oct 14 and I received Currier on 2Nd Nov 14 however when I opened the box I found product is totally damaged, I am trying to call customer care however no is not reachable, let me how I can replace the product or how will get refund the money. also wants confirmation about replace or refund. Thanks ! Sardar [protected]
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                  S
                  sujaritha
                  from Mumbai, Maharashtra
                  Nov 3, 2014
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu

                  I had requested for 2orders (swank soft leggings for pink colour GkL915) but the shopclues advertisement it look like baby pink and the size i asked for 36XXL, but delivered colour was dark pink, size was medium and the quality was not Good. 2rd order was (Niyati pink velvet leggings) but i received blue coloured leggings and the size was large not velvet type it was normal and quality is too not Good. I ordered and payment was done on 14th October i received the 1st order on 18th and 2rd order on 23rd October, both the ordered leggings was not satisfy, not the same colour viewed in the picture and the wrong size, wrong colour, wrong quality, called many times no picking and the same query was raised in the Asoka.com they also posted the complaint to the shopclues nobody called me.. am unhappy about shopping with shopclues. thanks
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    Nethajirao Yalla
                    from Hyderabad, Telangana
                    Nov 3, 2014
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                    Address: Hyderabad, Andhra Pradesh

                    I Booked Item stylish-pendulum-wall-clock on 14 Oct 2014, 01:28 PM that item Received on 01 Nov 2014, 03:00 PM I Received the item totally damaged condition so i would like to return back that item and replace the new item please provide the address details where have to send.
                    Dear Customer

                    Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.

                    Thanks
                    Team ShopClues
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                      S
                      saragam
                      from Delhi, Delhi
                      Nov 3, 2014
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                      Address: New Delhi, Delhi

                      Dear Concern My order no is 22614053, order date 11 Oct 2014 amount is 1125 and its been 27 days my order is not deliver to me .between the period of 27 day i have sent them reminder several time but they are not responding. now i am very upset after struggle to get my order .finally i am knocking your door kindly do a appropriat action
                      Dear Concern My order no is 22614053, order date 11 Oct 2014 amount is 1125 and its been 27 days my order is not deliver to me .between the period of 27 day i have sent them reminder several time but they are not responding. now i am very upset after struggle to get my order .finally i am knocking your door kindly do a appropriate action against the fake company and make my money return .
                      Dear Customer

                      Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.'

                      Thanks
                      Team ShopClues
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                        L
                        Lokesh Diwan
                        from Mumbai, Maharashtra
                        Nov 3, 2014
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        Today Mail Recd from Shopclues Thank you for shopping at ShopClues.com. We are unable to fulfill your order 23661309 as the product is not in stock with the merchant. We assure you that we have tried our best to source the product at the best price from other merchants. At this point, we are uncertain of its fulfillment and have therefore initiated the order cancellation process.We will keep you updated on the refund process through email or call. ... Dear sir, I[censored] r unable to fullfill my order then how can u sell/take Same product right now????I[censored] cancel order at your end then u should also panalize and complete my order free...but as per your mail product is out of stock...cheating by u... This is not a good practice . I m not happy after long waiting ur sellar unable to provide small order. This is really chitting with us . I m not giving order for cancellation . I have commited to my loved one to recived the order on diwali but still unable to provide. Thats really bad Please panalized seller or whatever i want my order to complete . WHRS Lokesh Diwan [protected] [protected]
                        +3 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear sir,

                        I placed order on ShopClues on 15.08.2022 but same day I have cancelled the order but till today my refund not initiated. These are the order Id no.[protected],[protected] &[protected].

                        ShopClues.com: Order #23661309 Order on Hold - Procurement Delay - Comment #4042543 - Image #0
                        ShopClues.com: Order #23661309 Order on Hold - Procurement Delay - Comment #4042543 - Image #1
                        ShopClues.com: Order #23661309 Order on Hold - Procurement Delay - Comment #4042543 - Image #2
                        ShopClues.com: Order #23661309 Order on Hold - Procurement Delay - Comment #4042543 - Image #3
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                          K
                          km1
                          from Kolkata, West Bengal
                          Nov 2, 2014
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal

                          Sir, I have ordered a hot water bag from shopclues.com. After two to three days they send me a mail to my account that delay due to unavailable of product from the merchant. And then after same days they gave my order to a another merchant and the second is also delaying the product my product received date was 30.10.14 but today is 2.11.14 the second merchant was also delaying the product and also not informing me when i will received my product so I, kindly request you to help me to getting my product. My first order id are for the hot water bag are 23827485 and 23825791 After Order Transferred to Another Merchant my order id are 25124030 and 25124034. so, sir please kindly request you to help me in getting my product.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dear Customer

                          Terribly sorry for the experience you faced. Our team is working on this and will get back to you with updates on immediate basis.'

                          Thanks
                          Team ShopClues
                          I am facing same problem, I THINK THEY ARE DOING THIS WITH ALL THEIR CUSTOMERS.
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                            K
                            kp ramachandran
                            Nov 2, 2014
                            Resolved
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                            Resolved

                            Address: Bareilly, Uttar Pradesh

                            There is no intimation of any kind whatsoever from shop clues regarding the status of my order COD 24819561 dated 26 oct 14 for car care combo of polish, scratch out and scratch remover pen for Rs. 521/- including cod processing fee. As I need to travel, I can't wait for ever for these chaps to make a mind.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              G
                              gauravindian
                              from Gurgaon, Haryana
                              Nov 2, 2014
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                              Address: Gurgaon, Haryana

                              hi i give 2 order in shopclues.com. they have no number on there site where any body talk. only a fake number was there, any no email id where any body complaint. This website is fake i think, they give me msg and email that they dispatch my order but since not i did not got any item, my 1st order no is:-#24204673 and 2nd is #24203095. Its a very bad experience to shop this type bed websites.
                              Dear Customer

                              Terribly sorry for the experience you faced. Our team is working on this and will get back to you with updates on immediate basis.'

                              Thanks
                              Team ShopClues
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                                P
                                priya gautam05
                                from Gurgaon, Haryana
                                Nov 2, 2014
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                                Address: Gurgaon, Haryana

                                i ordered on 13 October 2014 a key chain and also paid the amount through card . the track order status says that is is out for shipping on 16 October but today is 2 November and order is not received yet . do the delivery ASAP or refund the entire amount . order no 23166743
                                +1 photos
                                i'll appreciate quick response from ur team regarding above complaint

                                delayed delivery - Comment #2075915 - Image #0
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                                  S
                                  Swatipatel
                                  from Kanpur, Uttar Pradesh
                                  Nov 2, 2014
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                                  Address: New Delhi, Delhi

                                  Worst Experience never buy from shopclues didnt get my product yet its almost 15 days I have already did the payment through card. No refund, no product, no revert that is what they do with their customers Date 19 Oct 2014, 04:25 PM Order No.23895799
                                  Dear Customer

                                  Terribly sorry for the experience you faced. Our team is working on this and will get back to you with updates on immediate basis.'

                                  Thanks
                                  Team ShopClues
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                                    Subha sajith
                                    from Thiruvananthapuram, Kerala
                                    Nov 2, 2014
                                    Resolved
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                                    Resolved

                                    Address: Thiruvananthapuram, Kerala

                                    I am order of Eletric chappathy maker from 9.10.2014 . But did not delivered from till date. so please in my cash for refund my account or item delivered immediately My Contact Number : [protected], [protected] email- [protected]@gmail.com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Customer

                                    We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at www.shopclues.com/help.

                                    Thanks
                                    Team ShopClues
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                                      R
                                      Ram Kumar Gujetiya
                                      from Bengaluru, Karnataka
                                      Nov 1, 2014
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Hi I have received the order, however the order is for 10 gms silver coin and you have send me the 5 gm silver coin. and I have been trying to call your customer care. and no body pick up the calls. I don't know is this a mistake or cheating. please do send me the 10 gm silver coin for which I have paid you. I have also mentioned Order #23838185 Order Date: 19 Oct 2014, 01:31 PM Payment method: Bill Desk Paid Using: Debit Card Silver Coin 10 gms of Lakshmi Ganesh- By JEWEL FUEL Code: 3357902 Merch Ref: JF10GSCLG 1 Rs.850 Rs.501 Rs.349 Subtotal : Rs.349 Shipping Cost : Rs.0 Total : Rs.349
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        D
                                        Dinesh_Singh
                                        from Chennai, Tamil Nadu
                                        Nov 1, 2014
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        I, Dinesh Singh, [protected] placed an order no. 23910949 dtd 19.10.2014 on shopclue.com. I made the payment too. But i have not received the order till date despite of due date of delivery is over on 30.10.2014. I tried several times to contact customer care but customer care number is always in waiting or they are not responding anything and phone getting disconnected. In future i will never believe on this site and advised everyone not to buy anything using this site. Kindly help to deliver my order from this careless company. Thanking You Dinesh Singh [protected] Chennai Email [protected]@rediffmail.com
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Dear Customer

                                        We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.


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