ShopClues.com Complaints & Reviews

Hi I have raised one ticket with number "Others[protected]" .The resolution says "This is with reference to your return request received for order no. 22217347. We regret to inform you that we currently do not provide pick-up services at pin code 493773. We would request you to provide an alternate address for the pick-up or send it to below mentioned address through a courier agency which is traceable online except India Post and we will reimburse the shipping charges upto Rs. 300 in the form of Clues Bucks. Please send us the scan copy of courier receipt." They say it is easy return policy . is it is.If i courier then what is the guantee they say we have got and oblige to pay Please advice

Myself Aahim Bose I plased an order on yesterday morning at shopclues.com order id. 25413151. But after 24 hour company inform that they are not able to delivered the product at booking location. At the same time they are also informed that the refund request is registered. And now i want to know, why they are not inform before payment that, they are not delivered the product at the booking location???????? My phone no. is [protected]

I am place an order 09 Oct 2014, 03:21 PM order reference no. is 22448891. Still I am not received the materials. This order is shipped via Delhivery. The tracking number for this shipment is [protected]. But this tracking no. is fake. Nothing are available in this tracking. I am complain in shopclues customer support but they does not respond anything kindly help for money back.

My Name Is Raja, I Am Purchasing one Samsung y Gts 6102 Model battery on 01.11.2014 . but that is Not Working, Please Kindly Replaced the battery Or Return my Money, My Order No is : 23336481, My Phone no : [protected], My E mail id : rajashankar.[protected]@gmail.com, Please contact Me . Thanking You, S.Raja

Respected Sir, With reference to my Order No: 22503733, the order was confirmed on 9-Oct-2014, and after a very long time after 20 Days the Order was being shipped on 28-Oct-2014 via Dotzot courier service with tracking number for this shipment is[protected]. But it is now 6 Days from the shipment days, the item is not trackable at the courier partner website and also no response from shopclues support team and also no contact details of Dotzot courier partner is available at internet. So I please request to help me and request to deliver the item as soon as possible.

Hi, I have received my order but when I opened Currier that was totaly damaged we keep that box as it is, let me know how I will get replacement of correct and good condition product of order # 24202045, and how many> days you will take for that? because they had already given late delivery for this order with damaged condition, > please let me know the procedure of replacement how they are going to send some-one to pick up this product? or is there any other option for collect this> product. we tried to>reach customer care but its not reachable. Thanks! Sardar [protected]

I ordered a soft cover[protected] in shopclues on Oct 16th, 2014. Till now I have not received my product. I contacted them many times but I did not get a clear status. In the order history they have mentioned delay in the transit but unable to track the product. And at last they informed me have to contact courier partner. I'm really fed up of this website. But till now they have not informed me the status of my order. I request you to get my money back and please ban this website. Please help me get back my money.

I have ordered a product from shopclues.com order # 23913361 on 19th Oct 2014, which was expected to be delivered on 27 - 28th Oct 2014 as per mentioned by Shopclues.com. I have not received the product till now. Despite of doing numerous follow-up's with the shopclues.com support team, I did not received any valid response from them. Seems like they have automated programs or bots at their support who does not understand customer problem thus giving same response again and again. Posting my complaint here in hope of getting my product delivered. Looking at the no. of issues these guys there portal should be blacklisted and no more allowed to do business.

Dear sir/mam I order 1 electronic roti meker on 9Oct. 2014 and but stile not yet receive my order product when i try to call service center many times. its already more than a month but I didn’t get my order product. whenever I call to service center they always said I’ll get my product in 3days. please take a look into this matter as soon as possible. and i want cancel this order i can"t able to wait your 3days .i am not happy your service. my order no is 22443315. regards azeu angami [protected]

I have placed order for Pigeon Rapido cute induction cook on 21 Oct 14 and I received Currier on 2Nd Nov 14 however when I opened the box I found product is totally damaged, I am trying to call customer care however no is not reachable, let me how I can replace the product or how will get refund the money. also wants confirmation about replace or refund. Thanks ! Sardar [protected]

I had requested for 2orders (swank soft leggings for pink colour GkL915) but the shopclues advertisement it look like baby pink and the size i asked for 36XXL, but delivered colour was dark pink, size was medium and the quality was not Good. 2rd order was (Niyati pink velvet leggings) but i received blue coloured leggings and the size was large not velvet type it was normal and quality is too not Good. I ordered and payment was done on 14th October i received the 1st order on 18th and 2rd order on 23rd October, both the ordered leggings was not satisfy, not the same colour viewed in the picture and the wrong size, wrong colour, wrong quality, called many times no picking and the same query was raised in the Asoka.com they also posted the complaint to the shopclues nobody called me.. am unhappy about shopping with shopclues. thanks

I Booked Item stylish-pendulum-wall-clock on 14 Oct 2014, 01:28 PM that item Received on 01 Nov 2014, 03:00 PM I Received the item totally damaged condition so i would like to return back that item and replace the new item please provide the address details where have to send.

Dear Concern My order no is 22614053, order date 11 Oct 2014 amount is 1125 and its been 27 days my order is not deliver to me .between the period of 27 day i have sent them reminder several time but they are not responding. now i am very upset after struggle to get my order .finally i am knocking your door kindly do a appropriat action

Today Mail Recd from Shopclues Thank you for shopping at ShopClues.com. We are unable to fulfill your order 23661309 as the product is not in stock with the merchant. We assure you that we have tried our best to source the product at the best price from other merchants. At this point, we are uncertain of its fulfillment and have therefore initiated the order cancellation process.We will keep you updated on the refund process through email or call. ... Dear sir, I[censored] r unable to fullfill my order then how can u sell/take Same product right now????I[censored] cancel order at your end then u should also panalize and complete my order free...but as per your mail product is out of stock...cheating by u... This is not a good practice . I m not happy after long waiting ur sellar unable to provide small order. This is really chitting with us . I m not giving order for cancellation . I have commited to my loved one to recived the order on diwali but still unable to provide. Thats really bad Please panalized seller or whatever i want my order to complete . WHRS Lokesh Diwan [protected] [protected]

Sir, I have ordered a hot water bag from shopclues.com. After two to three days they send me a mail to my account that delay due to unavailable of product from the merchant. And then after same days they gave my order to a another merchant and the second is also delaying the product my product received date was 30.10.14 but today is 2.11.14 the second merchant was also delaying the product and also not informing me when i will received my product so I, kindly request you to help me to getting my product. My first order id are for the hot water bag are 23827485 and 23825791 After Order Transferred to Another Merchant my order id are 25124030 and 25124034. so, sir please kindly request you to help me in getting my product.

There is no intimation of any kind whatsoever from shop clues regarding the status of my order COD 24819561 dated 26 oct 14 for car care combo of polish, scratch out and scratch remover pen for Rs. 521/- including cod processing fee. As I need to travel, I can't wait for ever for these chaps to make a mind.

hi i give 2 order in shopclues.com. they have no number on there site where any body talk. only a fake number was there, any no email id where any body complaint. This website is fake i think, they give me msg and email that they dispatch my order but since not i did not got any item, my 1st order no is:-#24204673 and 2nd is #24203095. Its a very bad experience to shop this type bed websites.

i ordered on 13 October 2014 a key chain and also paid the amount through card . the track order status says that is is out for shipping on 16 October but today is 2 November and order is not received yet . do the delivery ASAP or refund the entire amount . order no 23166743

Worst Experience never buy from shopclues didnt get my product yet its almost 15 days I have already did the payment through card. No refund, no product, no revert that is what they do with their customers Date 19 Oct 2014, 04:25 PM Order No.23895799

I am order of Eletric chappathy maker from 9.10.2014 . But did not delivered from till date. so please in my cash for refund my account or item delivered immediately My Contact Number : [protected], [protected] email- [protected]@gmail.com