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1.3
Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 308

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V
Vishnu Vardhan T
from Mumbai, Maharashtra
Nov 1, 2014
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Address: Munger, Bihar

Order #[protected] I purchased SkullCandy INK D-2 Supreme sound Earphones Code: 3952020 through net banking at shopclues website. I barely used it and yesterday I found that sound is not coming clearly. I know its not original SkullCandy, its duplicate. Replace it with original or return my money.
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Dear Customer

We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.

Team ShopClues
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    S
    saurabh.
    from Pune, Maharashtra
    Nov 1, 2014
    Resolved
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    Resolved

    Hi, I am saurabh. I have purchased a product on 13th october from shopclues.com. My order number is 23124989 and my payment has already done through my card. I also got the message regarding shipping status status. But there is no product delivery at my address. And there is no response from company side. i am trying to call at customer support but every time i am getting my call in waiting. Please sugeest me how can i track my order or how will i got refund my money back. I faced a poor expreince through online shopping. Saurabh, mail id : saurabh.[protected]@gmail.com
    Aug 14, 2020
    Complaint marked as Resolved 
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    Dear Customer
    We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.
    Team ShopClues
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      S
      Sachin Samsung
      from Chennai, Tamil Nadu
      Oct 31, 2014
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      Hi, MySelf Sachin, I purchase a Ladies watch on 28 SEP 2014 . i got this after 10-15 days. WATCH has manufactured defect (date not update automatically) . so i return this product to shop clues. on 20 OCT 2014.Return requested for ShopClues order 21443719 They commit me u get refund in 3 or 4 days. I call many times given customer care no. [protected], i try this number approxi 100 times but always not reachable. only 3 or 4 times my call connect with customer care. but they do not provide any right information, always told me. it will take 3 or 4 days more, Pls wait or hold the call and told me i transfer your call to my senior. but no positive response from customer care. Till date 31/10/2014, I m not getting any response regarding this case. Pls suggest Return requested for ShopClues order 21443719 no customer care service, no hope of refund Sachin
      Aug 14, 2020
      Complaint marked as Resolved 
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        P
        possibleranjan
        from Chennai, Tamil Nadu
        Oct 31, 2014
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        Address: East Singhbhum, Jharkhand

        The Company is cheating their customer I had ordered four (4) Items on 21st October my order ID is 24238561, 24236811, 24195557 & 24085593. Daily ShopClues is sending SMS & Mail that Processing - Procurement Delay from Merchant and one Item #24085593 is in Transit with order is shipped via Dotzot courier. I got cheated. Their is only one Customer Care No.[protected] that is not working. FAKE People FAKE Company
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        Dear Customer

        We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.

        Team ShopClues
        Reply
        i m also a buyer of shop clues i also have placed many orders. But all the orders were delivered after estimated delivery time even too delay for the estimated delivery time.
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          M
          mamtaharshit
          from Amritsar, Punjab
          Oct 31, 2014
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          i had purchased a Mini Portable Hand Sewing Machine-stapler Model vide order no 21968225 on dated 05.10.14 firstly they delivered it after the estimated delivery time. when i try to make it work on a cloth but it did not take a single step then i tried to make it return they said it cant be returned. i want they should return it and refund my payment or replace the product by taking it from me. thanking u
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            A
            aniruddha paul
            from Delhi, Delhi
            Oct 31, 2014
            Resolved
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            Resolved

            Address: New Delhi, Delhi

            I placed an order a week back (order id:[protected] and it was supposed to be delivered today (31st Oct). Till date I could call the customer support number and could hear the update till yesterday that it's going to be delivered today. All of a sudden today when I was trying to reach customer support since I did not receive the courier details, the call immediately gets disconnected and it happened multiple times. I believe they have blocked my number since they don't have excuses. And all this when payment was done while booking. I have been buying online quite frequently but my first experience with shopclues is not great.
            +1 photos
            Aug 9, 2021
            Complaint marked as Resolved 
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            Dear Customer
            We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.
            Team ShopClues
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              P
              prado8108
              from Delhi, Delhi
              Oct 31, 2014
              Resolved
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              Resolved

              Address: Gautam Buddh Nagar, Uttar Pradesh

              TV not delivered for 2 weeks now Order no[protected] Item - Samsung 40H5100 TV Merchant - ONE STOP SHOP Order Date - 18th. October 2014 Payment - CREDIT CARD Complaint - I HAVE STILL NOT RECEIVED MY ORDER AFTER 2 WEEKS. I HAVE NOT RECEIVED ANY COMMUNICATION FROM SHOPCLUES OTHER THAN THAT THE ORDER IS DELAYED. I CALLED THE CUSTOMER SUPPORT PHONE NUMBER BUT IT SYAS THAT THERE IS NO ORDER WITH THIS NUMBER. NOW THE PHONE NUMBER DOES NOT EVEN CONNECT. I HAVE LEFT THEM NUMEROUS COMPLAINT VIA MAIL AND JUST GET AUTOMATED RESPONSES. THEY DONT EVEN TELL ME WHEN THE ORDER WILL BE DELIVERED OR IF IT WILL BE DELIVERED. SHOPCLUES IS CHEATING CUSTOMERS. I WOULD ALSO LIKE TO MAKE AN OFFICIAL COMPLAINT AGAINST THEM WITH THE CONCERENED AUTHOROTIES.
              Aug 14, 2020
              Complaint marked as Resolved 
              View replies
              Dear Customer
              We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.
              Team ShopClues
              Reply
              STILL NO RESPONSE FROM SHOPCLUES. THESE GUYS ARE REALLY CHEATING PEOPLE. GIVING ASSURANCES AND NOT EVEN BOTHERING TO FOLLOW-UP. IT'S A SHAME THAT SHOPCLUES CAN GO AROUND BLATANTLY CHEATING PEOPLE LIKE THIS...
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                V
                vanipriya
                from Delhi, Delhi
                Oct 31, 2014
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu

                Ordered MT Mini Bluetooth Speaker with Mic (Order no[protected]. Received the product with manufacture defect. I have send the return request the same day but my return request was rejected. I tried to contact them several times but their contact no was busy always.
                +1 photos
                Aug 14, 2020
                Complaint marked as Resolved 
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                Dear Customer
                We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.
                Team ShopClues
                Reply
                this shopclues is a very disgusting
                site don't ever buy thing from this site really disappointed by the material
                uploading image of what the showed and what the send
                and also rejected my request
                's

                Return rejected by the merchant. - Comment #2114965 - Image #0
                Return rejected by the merchant. - Comment #2114965 - Image #1
                Reply
                you guys think i m going to wear this
                my dog is going to wear this leather ...
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                  M
                  musnaidu
                  from Delhi, Delhi
                  Oct 30, 2014
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                  Address: Bangalore, Karnataka

                  MY Order #23830605 NUMBER BOOKED ORDER DATE: 19 Oct 2014, 01:12 PM PAYMENT METHOD: Billdesk Netbanking PAID USING: Product Quantity Unit price Subtotal OEM Sony Ex088 Oem In Ear 3.5Mm Jack Earphone Headphone Code: 4411662 EAR PHONE IS NOT WORKING AT ALL IN LEFT EAR FROM THE DATE I GOT, SERVICE AND PRODUCTS ARE NOT UP TO THE MARK
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                    W
                    wow.pankaj
                    from Gurgaon, Haryana
                    Oct 30, 2014
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                    Address: New Delhi, Delhi

                    i bought this product from ShopClues.com on 14 OCT2014 Laurels Original Men Watch (Option 18) (QTY:1)Estimated Delivery Between: Tue 21 Oct and Wed 22 Oct My Order No. 23214335 I haven't received my Product Yet. Even there no customer care no. in website & 1 number i found from google nobody attend this call no is[protected]
                    +1 photos
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                      A
                      awadhkishore
                      from Chennai, Tamil Nadu
                      Oct 30, 2014
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana

                      team, i i placed order of ELLEE ELEGENT GOLD WATCH and more products also whose order no are[protected], 2nd order no[protected], order no[protected] & 22525455 &22516183 & 22780733, its urgent, i tracked these order confirmation from blue dart also, but they are asking for delivery number which i didn't receive from your side, i tried to contact in your customer care also but my call was not attended by the customer care executive, you had very bad services, kindly tell me urgently when i received my pending orders ???? my contact details :- [protected] kawaljeet maurya address- 94-95, udyog vihar phase -4, gurgaon- 122016
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                      not getting order delivery on time ??
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                        S
                        Santhosh393
                        Oct 30, 2014
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                        Address: Hyderabad, Andhra Pradesh

                        Hi, As you mentioned your product delivery date is 5-7 days but it's has been 18 days and still i haven't received my product, i tried to call you several time but it seems always busy. Please reply me ASAP. Order #23147313 ORDER DATE: 13 Oct 2014 Thanks Santhosh
                        View replies
                        Dear Customer
                        We have noted your concern & getting this looked at. We will share the updates on your registered contact details.
                        Team ShopClues
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                          A
                          AMITJAIN3024
                          from Delhi, Delhi
                          Oct 30, 2014
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                          Address: New Delhi, Delhi

                          sir, i made order on 21-9-14 for two quantity of popcorn makers & paid Rs 1753-00 on 21-9-14 against order no.20812693 but shopclues delivered only one popcorn maker. since then i am writing continousily to shopclues to refund me Rs 877-00 for one popcorn maker which was not sent. but company is not understanding my grievance & taken request for return instead of refund of my amount of Rs 877.00.pl help me to get the refund of Rs 877-00.
                          Oct 30, 2014
                          Updated by AMITJAIN3024                           today shopclues replied that they are arranging reverse pick up however company did not send the product. I made complaint for refund of my amount Rs 877-00. it seems that company is deliberately lingering & using my amount.
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                          Dear Customer
                          We have noted your concern & getting this looked at. We will share the updates on your registered contact details.
                          Team ShopClues
                          Reply
                          Dear Customer
                          We have noted your concern & getting this looked at. We will share the updates on your registered contact details.
                          Team ShopClues
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                            M
                            mamtaharshit
                            from Amritsar, Punjab
                            Oct 30, 2014
                            Resolved
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                            Resolved

                            i have purchased Mini Portable Hand Sewing Machine-stapler Model from www.shopclues.com on dated 05.10.2014 vide order no 21968225 by paying through net banking. When it was delivered to me that i tried alot to make it work as desbribed while selling the products. infact i also tried to make it work with the help of you tube videos available on the net but it did not take a single step on the cloth. i tried to return but the massage appear on the website that it can't be returned. web site should deliver products that are working condition or if delivered there should be a exchange or return offer as i really disappointed by them for this product.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              P
                              Pranjit Shrimali
                              from Mumbai, Maharashtra
                              Oct 30, 2014
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                              Address: Bharuch, Gujarat

                              Ref : Order no: 21186293 LED TV Model no: Sony Bravia KLV-40R472B 40 Inches Full HD LED Television Code: 3465672 Ticket no:[protected]/10/2014),[protected]/10/2014),[protected]/10/2014), I was order the above sony bravia led tv wide ref order no dt: 26/10/2014 and shop clues confirm me that the deilver the product on 7 or 8th october 2014, but they are fail to deliver also the mention size is not matched with my LED tv and i'll drop a complain their customer care wide ticket no 1151723 and 1166952. and i was not received any satisfactory reply. now without information they were change the order status and return the order and not delivering the TV nor Refund back my Payment.
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                                Bhausaheb Gole
                                from Mumbai, Maharashtra
                                Oct 29, 2014
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                                Address: Aurangabad, Maharashtra

                                I had given order 22772393 on Shop Clues, dated 12.10.2014 and still i haven't received my delivery and company gave me expected delivery date on 22/10/14 and now complaint date is 29/10/14 but still my courier not deliver to me and COURIER IS UNTRACEABLE SINCE THAY SHIPPED TO COURIER COMPANY (DATE 18/10/14) & e-mail to company but no satisfactory answer from company. This issue is very serious for us. Please take immediate action.
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                                  A
                                  Adok
                                  Oct 29, 2014
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                                  Address: Bangalore, Karnataka

                                  Hi, I had ordered the below items (Order ids) in their Sunday flea market on 12th of this month and have still not received any of these. Its been 17 days and I am unable to contact their customer care as their customer care number had automatically disconnected my call after 9 minutes of hold. 22726777 22726651 22726841 22726741
                                  View replies
                                  Dear Customer

                                  Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.

                                  Team ShopClues
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                                    Lalit Kapadiya
                                    from jamnagar, Gujarat
                                    Oct 29, 2014
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                                    Address: Jamnagar, Gujarat

                                    I had gave my order on date 13/10/14 on ShopClues and company gave me expected delivery date on 22/10/14 and than 28/10/14 but still now my courier not deliver to me and COURIER IS UNTRACEABLE SINCE THAY SHIPPED TO COURIER COMPANY (DATE 18/10/14) I call & e-mail to company but no satisfactory answer from company. Plz help me. Thanks
                                    +4 photos
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                                    Dear Customer
                                    Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.

                                    Team ShopClues
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                                      R
                                      rsathish2020
                                      from Bengaluru, Karnataka
                                      Oct 29, 2014
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      I have order my product on 13.10.2014. The same product has been shipped only on 18.10.2014 only. But still the product is not yet delivered ( till 29.10.2014 ). I am getting reply from shopclues that It will be delivered soon. I contact the courier guy and they are not properly replying to my mail. I tried to contact Shopclues customer care No.as well. but that is not working always. It is a fake number only. Not receiving proper any call from Shopclues and Ecom courier regardig my product issue. Can any one help me to resolve this issue
                                      +4 photos
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        A
                                        ansar86
                                        Oct 29, 2014
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        Hi, I have purchased TV and it is courier to Mumbai by Bluedart. Bluedart courier person called me that I have to pay the octrio charges. It is not intimated me before order that I have to pay octroi charges. I have already paid the shipping charges. Please let me know who have to bear the octroi charges. Regards, Zakir. [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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                                          Recent comments

                                          I need a refund .i dont have faith on this shopping .i need my refund
                                          PI
                                          Pikukumari
                                          Its been a month pls get this chceked why my product was not delivered, how can they run such a disgusting shoping platform
                                          PI
                                          Pikukumari

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