ShopClues.com Complaints & Reviews

My self Trupal Patel from Bharuch(Gujarat). i have booked my order no. 22228395. & tracking no. is[protected] via ECOM. but sinve last 25 days i continue follow up about my product but shop clues team not giving reply about product delivery status. So now i am totally disappeared about shop clues. Regards, Trupal Patel [protected]

Team Order number 22948755 This order never been delivered to me despite long delay. Now it is showing returned when never been delivered to me. If you are not able to deliver the product then why you are running the sight first make proper arrangements then make long promises. Big disappointment will never place any order on this sight Neetesh

Guys, Please dont do shopping on Shopclues.com, this is the worst shopping site, If you order any product it will take minimum 21 days of time to deliver the product, Untill then you will die to check the Status online. More over they will charge for the Delivery of the product, Even if you receive the product also that will be very very low quality of the product, That worst shopping site was not even having Customer support also. Even if the product was out of stock also they will inform you after 2 weeks of time. You will become old by waiting for the product to be delivered. Beware of these bekar sites...

Hi,

This is shiva i have ordered 2 products on 26th Oct'2014 which has not delivered till now order no's mentioned below.

Order No[protected]

Order No[protected]

And more over there is no customer service contact no given no never connects to the customer support executive nor provides the correct details about the product no.

and there are no contact no's for the courier service's which you have sent the products.

Iam filing a complaint in the consumer court about services if i did not get the proper revert or the products.

Name--Shiva Shankar

Contact no-[protected]

Regds
Shiva

hello sir, i m Arpita Parihar, I booked my order no.23683573 on 18th Oct 2014, In the conformation mail Shipping and Billing Addess India.I not received my order till toaday. My address is - Arpita Parihar State Bank of India Industrial Estate Ratlam Ratlam ( M. P.) Mob. [protected] Please cancel my order n money back to my credit card. Rgards Arpita Parihar

www.shopclues.com!!one of the fake website and deals in fake products.. I Ordered for JBL Pulse Bluetooth wireless Speaker and paid for it via credit card..in return what i got was a Chinese product AEC BQ-615. the best part was the JBL sticker on the speaker..lol!! this speaker also had FM in it which is not a part of JBL Pulse and the sound quality was super crap..its been almost 3 days since i marked them a complaint email however i haven't heard any thing from yet..so guys..shopclues.com is not the best site to shop..I have attached the pic of the product what i received..please google JBL pulse and compare..

1 13 Oct 2014, 03:38 PM ITEM NOT NOT DELIVERED TILL TODAY 6/11/14 ORDER DT 13.1014 NEAR ABOUT 1 MONTH 23106549 · Ganesh Laxmi Murti With Lighting (QTY:1) · Estimated Delivery Between: Wed 22 Oct and Mon 27 Oct Rs.199 Shipped - Possible Delay in Transit 2. 20 Oct 2014, 02:14 PM NOT RECD. YET SHIPPED ON 1ST NOV 2014 ORDER GIVEN ON 20TH OCT WITH ADVANCE PAYMENT. STILL UNDER PROCESS MORE THAN 15 DAYS PASSED OF ORDER, I CAOULD PURCHASE THE SAME FROM MARKET.

Hi i have placed an order with order no 24103873 through online payment on 20 october but the order is not even shipped till now the customer care no is not working i seriously feel shopclues service is very worst please contact me and reeolve my issue as soon as possible on [protected].

Order No. 24291835 Order Date : 22nd October, 2014 Tracking No. - [protected] Since long I am not able to trace my order and actual date of delivery. Customer care no. is also not working. Very bad service... Hiren Parmar [protected]

Hi, I have order this on 17th Oct and till now it has been not delivered to me.I have already purchased the same from local market and do not required. Pl. Arrange to refund my money. Customer care number is always not reachable and automatic reply mails i am receiving only. pl. help. Regards Amit Kumar [protected]

I didn't got my shipment till now. This what? you people are just earning money and not delivering shipment... Hello Santosh, We are very happy to inform you that your Order #23762539 has been shipped. The tracking number for this package is [protected] and it has been sent via Blue Dart Your Estimated Delivery Between Between Mon 27 Oct and Tue 28 Oct. Please note it might take 24-36 hours for the courier company to update the status of your packet. You can log into your account on ShopClues.com to track your orders status. Hope you enjoy your new purchase. Order #23762539 ORDER DATE: 19 Oct 2014, 09:38 AM PAYMENT METHOD: Bill Desk PAID USING: SHIPMENT INFORMATION: TRACKING NUMBER [protected] VIA BLUE DART Product Quantity Unit price Subtotal Beats By Dr. dre earphone / headphone / headset with in line mic for HTC Apple iPhone 3G / 3GS / 4 / 4S / 5 / iPod and all iPad series Code: 5005540 1 Rs.249 Rs.249 Subtotal : Rs.249 Shipping Cost : Rs.0 Total : Rs.249 On Order Completion, You Will Earn Clues Bucks: 5 Billing Address: Santosh bgchi Icici bank ltd, Destination centre magarpatta hadapsar magarpatta pune, Maharashtra 411028 India Shipping Address: Santosh bgchi Icici bank ltd, Destination centre magarpatta hadapsar magarpatta pune, Maharashtra 411028 India

This was the message which i got from you than I didn't get any thing from you. Hello Santosh, We are very happy to inform you that your Order #23762539 has been shipped. The tracking number for this package is [protected] and it has been sent via Blue Dart Your Estimated Delivery Between Between Mon 27 Oct and Tue 28 Oct. Please note it might take 24-36 hours for the courier company to update the status of your packet. You can log into your account on ShopClues.com to track your orders status. Hope you enjoy your new purchase. Order #23762539 ORDER DATE: 19 Oct 2014, 09:38 AM PAYMENT METHOD: Bill Desk PAID USING: SHIPMENT INFORMATION: TRACKING NUMBER [protected] VIA BLUE DART Product Quantity Unit price Subtotal Beats By Dr. dre earphone / headphone / headset with in line mic for HTC Apple iPhone 3G / 3GS / 4 / 4S / 5 / iPod and all iPad series Code: 5005540 1 Rs.249 Rs.249 Subtotal : Rs.249 Shipping Cost : Rs.0 Total : Rs.249 On Order Completion, You Will Earn Clues Bucks: 5 Billing Address: Santosh bgchi Icici bank ltd, Destination centre magarpatta hadapsar magarpatta pune, Maharashtra 411028 India Shipping Address: Santosh bgchi Icici bank ltd, Destination centre magarpatta hadapsar magarpatta pune, Maharashtra 411028 India

My name is Mahinder Singh Sarthi I have ordered a beats solo hd headphone with order no. 24383737 on 23 oct 2014 but still i have not received my product. They are showing it dispatched but no dispatch detail is available. Phone no. not connecting due to network congestion. such a poor company this is. this is my first experience and the worst one. if you can not deliver my product then give my refund amount.

Myself Mp raju i shoping with shopclues my order no[protected] i send a return request of my order because this product is very poor quality and i not like this product. your care team are not action on my return request. please return this order and refund my amount. as well i shop with you in future...

I have placed a order in shopclues on 28th oct, order id 25041277.. the order is not yet dispatched, i tried to call their customer care number, but it won't connect all it has mentioned is delay in procurement from merchant side, i have enquired through mail, but no reply. i don't know what to do..help me out

I ordered a pillow item from Shop clues.I see product not being delivered and messages saying Product delivery delayed couple of times.I am not able to cancel this order becuse my account is disabled.I have contacted support team couple of times to cancel this order and enable my account.No reply given by the support team.My money also not refunded....

i had ordered a product on 27 october but it is still in processing state. i have complained two times and called many times but they are not responding. today its 6 november and expected date of delivery is already passed. what are they doing ?

Three Items were ordered vide 22459649 dt :09 Oct 2014 after paying the full amount. On 27.10.2014 the status was updated "Shipped - Possible Delay in Transit" . However the tracking no : [protected] from delhivery shows, page not found, which means its a fake tracking no. After repeated complains also ShopClues.com Team doesn't have any concern for the customer & doesn't give any feedback. Also after scrutinizing the website, it is shocking that there is no customer care mail id or active phone number. The complains that are registered through the webpage, god knows where the data goes or just might be for an eye wash. I am not sure, what control ShopClues.com has on its vendor or logistics provider or they are running a scam.

myself sandeep kumar i shoping with shopclues my order no[protected]. i send a return request of my order because this product is very poor quality and i not like this product. your care team are not action on my return request.please return this order and refund my amount.as well i shop wih you in future. thanking you !

Hi, I ordered nutrition ON serious mass from shopclue.com. when I received it I found the product is not authentic. I have used the same thing earlier also but this one is real fake product. How can they take such risk with customer health. It could be dangerous to consume such product. Even as mentioned on the website they didnt ship shaker which was free with it. they really play with customer. regarding order no. 24405873 I want my refund. Even after sending repeated mails they are not responding to single mail. This is such a bad experience. Such sites should be closed. Regards Dayanand [protected]