ShopClues.com Complaints & Reviews

I had place an order on 09 Oct 2014, 05:58 PM order reference no. Is 22468321. Still I am not received the materials. This order is shipped Via Blue Dart.The tracking number for this shipment is [protected]. But this tracking no. Is Working. it shows not delivered in this tracking. I send a mail regarding this but I haven't receive any response.when I check my ordered no., The status is shown delivered shopclusorder information but I Haven't receive my item. I have all mails send by shopclue also.

Hi, My name is Deepangshu. I have not received order# 23657555. I did receive a call from the carrier. I ordered Philips Woofer + 1 speaker. I did receive woofer but till date I have not received the speaker. But when I check my Account details in Shopclues.com it shows orders is being already delivered. I there were 2 boxes, 1 for woofer and 1 for speaker under the same tracking number. So the carrier is saying that we can only deliver one box under one tracking order. DTDC Courier Guwahati # [protected] Contact person : Mr Kalita (DTDC.Guwahati, Assam) Tracking#[protected].

I have shopped an order no. 24218261 i.e. a Combo of 3w + 5w + 7w + 9w Imported Led Bulbs With Free Home Delivery Code:3178896 on 21st Oct, 2014 through ShopClues.com. After that I have received the message having information that My product will be delivered by 3rd or 4thd November via Bluedart Courier Waybill No. [protected] . But today is 5th November, 2014. But still not receive my product. plz. confirm & sent my order quickly.

ORDER NOS.[protected] RS. 103/-, 25617435, - RS. 96/- [protected] RS. 53/- The above product was booked from Sunday offers, where else the price received by SMS is more than the ordered amount. Please cancel the order.

I ordered a Skullcandy Earphones on 19th october. I got the delivery on 4th November and it is not a genuine one which is designed by some local manufacturer. No specifications that are listed in the skullcandy website is accomplished in this product. I need a refund on this product.

I have shopped an order no. 24176723 i.e. a Nova Professional Rechargeable hair Trimmer Code:196284 on 21st Oct, 2014 through ShopClues.com. After that I have received the message having information that My product will be delivered by 1st or 3rd November via Overnite Carrier shipment Airways no. [protected]. But today is 5th November, 2014. But still not receive my product. What is this . I have never seen such kind of poor service. Regards Rahul Chaudhary [protected] Order no.24176723 from Shopclues.com

Hello shop clues, i had buy three product form your Site, my order number is 24564645, 24561219 and 23507659. currently not any one product delivered to me . i had contact your customer support executive. they always told me just give us to 24 hrs to 48 hrs time and just email to my email Id, otherwise do nothing. 23507659 number order, i had purchased in 16th of Oct. so can you tell me, is this order number coming from outside of India because you take more than half month. or its status always show in transit. if you not able to deliver these product to me. so just cancel my order and refund my money. i think shop clues is the worst online service in India. my friends don't buy any product from shop clues because after order you any product in shopclues, they just forget . - Prashant Thakur

Dear Sir, I have purchase Benetton Sport Deodorant - 200 ml from Shop Clues and my Order number is #24780349 .As per my order, you have promised to discharge the said order and delivered to my address between: Fri 31 Oct and Sat 1 Nov. But I haven't got the delivery of my product it is still showing as "Processing - Pickup Initiated" from the last 2 weeks .. The order is still not picked up . I have also send an email to the customer support team at shop clues and my ticket number is 1323006 .. Which is still not resolved yet .. They are not replying to my emails also .. Kindly, please revert me .. Cell No. [protected]

Hi, Really bad experience with shop clues it was my first time when i placed order with shop clues and my experience is too bad . I ordered one Hand Blender Mixer Froth Frother Whisker Latte Maker for Milk Coffee Egg Beater Code:948692 Merch Ref: 43173 on 19 Oct 2014, 12:59 PM Immediately i made payment for the same. Expected delivery date was 30-31 October 2014 and today is 5th November 2014 i m still waiting. One bad thing also i came to know through shipment company that tracking number provided by shop clues with name of DOTZOT company doesn't exist in their data base and as per them shipment is not even booked by shop clues. I am feeling really bad . Please solve my query asap otherwise refund my money.

Dear Sir, I have puchased 16GB Scan Disk from your shop and paid an amount of Rs.493/- towards cost of the article through online my Sbi, Parchur branch account. My order No.23635897, dated.[protected]. As per my order, you have promised to discharge the said order and delivered to my adress on or before[protected]. Even now also I am not received the above article. Please find my order and delivered as early as possible. The pendrive is very much need to my office work. T.Suresh Babu, Advocate, Parchur Cell NO.[protected]

I am now fed up with the SHOPCLUES.. My order 24387495 placed on 23rd Oct 2014 is still in processing stage. Its 14 days now and I did not received my order nor online tracking helps... Even you are not connecting on phone. Very GOOD. This will be my last order in shhopclues. If you dont want to send me the shipment then cancel my order and refund my money back. This is disgusting shopping in SHOPCLUES. If I not receive the shipment by tomorrow, I will be forced to go the consumer court for next action. Worst experience I have have ever got in ecommerce shopping. Other online shopping ecommerse are more better than SHOPCLUES. This a final good bye to SHOPCLUES.

m/s shop clues I had placed a order (order no 23621449, tracking no[protected]. pendulum watch) date on 17 oct 2014 at 4.40pm. I received my product today date on November 4, 2014 2.00 pm. I am really bother that you sent me broken, defective product both. I tried to contact to customer care executive but no one received, I did not expect that you sent me defective and damaged product, how could you do this while I paid full amount, how many stages will you become bother, in previous days i sent you 2 or 3 times mail for not receiving product, but today I got defective and damaged product.. how disgusting your service is. Kindly return my amount(778/- rupees) in my bank account, my bank account is [protected] SBBJ, SURATGARH.I will return your product mentioned address.

Hi All I bought a Sony DAV-TZ215 Home Theatre on 12/09/2014 (Order no:[protected] and received only by 20/09/2014. Being a huge Sony Box there was no proper bubblewrap on it and when i opened the product, DVD Player edge was broken and Sub-Woofer front part is broken. So i called shopclues customer service on 23/09/2014 to replacement of the product. They asked me to send the pictures of broken pieces which i did on the same day. But they haven't generated any reference number for replacement. From 23/09/2014 till 10/10/2014 they were playing with me to send different photos which i did too. On 10/10, i was so angry and asked for a refund of the product. They sent me an email that they will get back to me after 3 business days. But till date they never picked the product nor refunded my money. Please help in raising a civil complaint in the court against this brutal, no good, cheating online website and shut this kind of Spam Online websites forever. Order Number: 20231691 Order date: 12 Sep 2014, 06:18 AM Return: 466359 Return Request Date: 10 Oct 2014, 12:00 PM Action: Refund Status: RMA Request Is Auto Approved Regards, Gowtham R

Hi I had ordered (order No.[protected] one "MT Mini Bluetooth Speaker with Mic" on 22 Oct 2014 and it got delivered on 03 Nov 2014. But this is just useless as it does not connect to any Bluetooth enabled devices or through cable, be it phone or tablet or computer. As this product has come with no functionality at all, this this appears to be a fake product. I did not expect ShopClues to be selling fake products on their site!!! As this is just useless product, I requested (Return ID: 551067 ) the refund my full money (Rs.341) on the same day as it delivered and asked them to process it immediately and get the product picked any time. But today, as I checked the status of this return request, it showed "Return Rejected By Merchant." Now, this is really disgusting and frustrating. I have been buying stuff from this site quite regularly lately and this type of behavior is really unexpected and shakes my trust. First they sell fake products and if someone wants his money back, they just say "rejected." I think ShopClues and its merchants have indulged in some kind of grave fraud and they are duping their customers of huge money. I request you to please help me to get my money back. Thanks in advance and hoping for an early resolution.

I'd ordered 2 Nos Universal Aux Cable with Mic-Talk Hands free on your car stereo.(Order no#[protected] But i got only simple & cheap quality cable with two side 3.5mm jack. Pls return my as soon as possible. Ur delivery time & ur product quality, communication r very very Bad. Please make correct before it stop your bussiness.. Thanks Krishna B V [protected]

Order No.: 24411565 placed on October 23rd, 2014 has still not been dispatched even as of now as on November 4th, 2014. The online payment has already been done. The site has a faulty interface where "Start communication" does not start any communication and "Customer Support" does not support the customers in any way. Their promised shipment date does not match their service in any way considering they haven't even dispatched the item yet. Shopclues should either ship the item ASAP or refund the entire amount.

I do not know the shipment status[protected] 16 messages ShopClues.com Sun, Oct 26, 2014 at 12:15 PM Reply-To: "ShopClues.com" To: Praveen Kumar ##- Please type your reply above this line -## Hello, Thank you for contacting ShopClues.com. Your request has been logged with ticket number 1262243, please use the same email for further communication. We try our best to get back to you within 2 working days. Team ShopClues. Praveen Kumar, Oct 26 12:15 PM: on behalf of cst i have not recieved the product gvn order 13 oct so plz check and do need full _._ Cheers, ShopClues Support Team. Message-Id:5EH3P3YN_544c989ee8f43_7dee3fa2f0ab331c5313cd_sprut Praveen Kumar Wed, Oct 29, 2014 at 12:43 AM To: "ShopClues.com" Dear team, Kindly cancel my order and return my amount. Regards, Praveen [protected] [Quoted text hidden] -- Thanks & Regards, Praveen Kumar Praveen Kumar Thu, Oct 30, 2014 at 10:56 AM To: "ShopClues.com" Dear team, Kindly cancel my order no# 23193431 and further immedtely stop my shipment of my order. Because i have been ordered on 13th octo'14 still no proper feedback from your end. Further once again inform to you cancel my above order no[protected] due to poor service and response. Thanks & regards, Praveen kumar On Sun, Oct 26, 2014 at 12:15 PM, ShopClues.com wrote: [Quoted text hidden] -- Thanks & Regards, Praveen Kumar ShopClues.com Thu, Oct 30, 2014 at 11:52 AM Reply-To: "ShopClues.com" To: Praveen Kumar ##- Please type your reply above this line -## ShopClues Support, Oct 30 11:52 AM: Dear Customer, Thank you for shopping with ShopClues.com. This is with reference to your query regarding delivery of your order placed with us. Your order is ready to ship and will be delivered to you soon. Once the order gets dispatched, you will receive notification via SMS or E-Mail along with tracking details. Please note at this stage we may not be able to amend or cancel the order. Once shipped, you may also track your order under My Account section in your login at ShopClues.com or from www.shopclues.com/trackorder For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team ShopClues.com S::S Praveen Kumar, Oct 30 10:56 AM: Dear team, Kindly cancel my order no# 23193431 and further immedtely stop my shipment of my order. Because i have been ordered on 13th octo'14 still no proper feedback from your end. Further once again inform to you cancel my above order no[protected] due to poor service and response. Thanks & regards, Praveen kumar Praveen Kumar, Oct 29 12:44 AM: Dear team, Kindly cancel my order and return my amount. Regards, Praveen [protected] Praveen Kumar, Oct 26 12:15 PM: on behalf of cst i have not recieved the product gvn order 13 oct so plz check and do need full _._ Cheers, ShopClues Support Team. Message-Id:5EH3P3YN_5451d937ab5d8_534a3fbe69ecd404750e_sprut Praveen Kumar Thu, Oct 30, 2014 at 12:26 PM To: "ShopClues.com" Dear team, I am unable to accept to your reply. As per your wish delivered the item, since long days waiting for your order & continuously touch with your customer care & mail also which gets NO Proper Response from your end. Please treat this mail high importance to cancel my order without further steps. Regards, Praveen [Quoted text hidden] -- Thanks & Regards, Praveen Kumar ShopClues.com Thu, Oct 30, 2014 at 5:55 PM Reply-To: "ShopClues.com" To: Praveen Kumar ##- Please type your reply above this line -## Your request (#1262243) has been solved. To reopen this request, reply to this email or click the link below: http://shopcluescom.zendesk.com/requests/1262243 ShopClues Support, Oct 30 05:55 PM: Dear Customer, Thank you for shopping with ShopClues.com. This is with reference to your query regarding delivery of your order placed with us. Your order is ready to ship and will be delivered to you soon. Once the order gets dispatched, you will receive notification via SMS or E-Mail along with tracking details. Please note at this stage we may not be able to cancel or amend any order. Once shipped, you may also track your order under My Account section in your login at ShopClues.com or from www.shopclues.com/trackorder For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Krishna ShopClues.com s::s Praveen Kumar, Oct 30 12:26 PM: Dear team, I am unable to accept to your reply. As per your wish delivered the item, since long days waiting for your order & continuously touch with your customer care & mail also which gets NO Proper Response from your end. Please treat this mail high importance to cancel my order without further steps. Regards, Praveen [Quoted text hidden] Message-Id:5EH3P3YN_54522e2a45cf4_5db13fefa96cd[protected]_sprut ShopClues.com Thu, Oct 30, 2014 at 5:55 PM Reply-To: "ShopClues.com" To: Praveen Kumar ##- Please type your reply above this line -## [Quoted text hidden] Message-Id:5EH3P3YN_54522e2a3274b_47d63fbfd62cd[protected]_sprut Praveen Kumar Thu, Oct 30, 2014 at 9:19 PM To: "ShopClues.com" Dear team, I regret your reply on my order cancellation, you have been spelled to me that the words got on 22/10/14 my mail attached for your ready reference."Your order 23193431 has been delayed due to non-availability of the product with the merchant. We assure you that we are trying our best to fulfill your order through alternate merchants as soon as possible. We were expecting your order to get delivered by . However, there can be a further delay of 2 or 5 days from the mentioned date, that will change our expected delivery date by 2 or 5 days. Even after you fake with your commitments i.e, still you have not dispatched today itself. Further do not like much more correspondence, immediately CANCEL MY ORDER[protected] without delay because too hurt with shopclues.com Regards, Praveen Kumar [Quoted text hidden] -- Thanks & Regards, Praveen Kumar Praveen Kumar Thu, Oct 30, 2014 at 9:21 PM To: "ShopClues.com" Dear team, I regret your reply on my order cancellation, you have been re-spelled to me that the words got on 22/10/14 my mail attached for your ready reference."Your order 23193431 has been delayed due to non-availability of the product with the merchant. We assure you that we are trying our best to fulfill your order through alternate merchants as soon as possible. We were expecting your order to get delivered by . However, there can be a further delay of 2 or 5 days from the mentioned date, that will change our expected delivery date by 2 or 5 days. Even after you fake with your commitments i.e, still you have not dispatched today itself. Further do not like much more correspondence, immediately CANCEL MY ORDER[protected] without delay because too hurt withshopclues.com Regards, Praveen Kumar [Quoted text hidden] Gmail - ShopClues.pdf 188K Praveen Kumar Thu, Oct 30, 2014 at 11:09 PM To: "ShopClues.com" Dear team, In telephonic conversation with your cc person that kindly stop the shipment of my product immediately without much more processing (i hope that still you are not engaged shipment) & CANCEL MY ORDER further no more painful things to me. At the time purchasing you shown that PRODUCT STOCK AVAILABLE but after 18 days you are unable to dispatch the product in time due to your MISTAKES. Once again inform to you i'm not ready to get from shopclues.com such sensitive brand laptop product ( such type of open fake commitments). Regards, Praveen [Quoted text hidden] ShopClues.com Fri, Oct 31, 2014 at 11:32 AM Reply-To: "ShopClues.com" To: Praveen Kumar ##- Please type your reply above this line -## ShopClues Support, Oct 31 11:32 AM: Dear Customer, Thank you for shopping with ShopClues.com. We apologize for the inconvenience caused to you. With reference to your order we have forwarded the concern to the merchant. We request you to kindly allow us 24-48 hours time, so that we can co-ordinate with him and update you on the same. We appreciate your patience. Best Regards, Customer Support Team Krishna ShopClues.com Praveen Kumar, Oct 30 11:09 PM: Dear team, In telephonic conversation with your cc person that kindly stop the shipment of my product immediately without much more processing (i hope that still you are not engaged shipment) & CANCEL MY ORDER further no more painful things to me. At the time purchasing you shown that PRODUCT STOCK AVAILABLE but after 18 days you are unable to dispatch the product in time due to your MISTAKES. Once again inform to you i'm not ready to get from http://shopclues.com such sensitive brand laptop product ( such type of open fake commitments). Regards, Praveen Dear team, I regret your reply on my order cancellation, you have been re-spelled to me that the words got on 22/10/14 my mail attached for your ready reference."Your order[protected]http://www.shopclues.com/index.php?dispatch=order_lookup.details...⇄ been delayed due to non-availability of the product with the merchant. We assure you that we are trying our best to fulfill your order through alternate merchants as soon as possible. We were expecting your order to get delivered by . However, there can be a further delay of 2 or 5 days from the mentioned date, that will change our expected delivery date by 2 or 5 days. Even after you fake with your commitments i.e, still you have not dispatched today itself. Further do not like much more correspondence, immediately CANCEL MY ORDER[protected] without delay because too hurt withshopclues.com (http://shopclues.com/) Regards, Praveen Kumar On Thu, Oct 30, 2014 at 9:19 PM, Praveen Kumar wrote: Dear team, I regret your reply on my order cancellation, you have been spelled to me that the words got on 22/10/14 my mail attached for your ready reference."Your order[protected]http://www.shopclues.com/index.php?dispatch=order_lookup.details...⇄ been delayed due to non-availability of the product with the merchant. We assure you that we are trying our best to fulfill your order through alternate merchants as soon as possible. We were expecting your order to get delivered by . However, there can be a further delay of 2 or 5 days from the mentioned date, that will change our expected delivery date by 2 or 5 days. Even after you fake with your commitments i.e, still you have not dispatched today itself. Further do not like much more correspondence, immediately CANCEL MY ORDER[protected] without delay because too hurt with http://shopclues.com Regards, Praveen Kumar Praveen Kumar, Oct 30 09:21 PM: Dear team, I regret your reply on my order cancellation, you have been re-spelled to me that the words got on 22/10/14 my mail attached for your ready reference."Your order[protected]http://www.shopclues.com/index.php?dispatch=order_lookup.details...⇄ been delayed due to non-availability of the product with the merchant. We assure you that we are trying our best to fulfill your order through alternate merchants as soon as possible. We were expecting your order to get delivered by . However, there can be a further delay of 2 or 5 days from the mentioned date, that will change our expected delivery date by 2 or 5 days. Even after you fake with your commitments i.e, still you have not dispatched today itself. Further do not like much more correspondence, immediately CANCEL MY ORDER[protected] without delay because too hurt withshopclues.com (http://shopclues.com/) Regards, Praveen Kumar Dear team, I regret your reply on my order cancellation, you have been spelled to me that the words got on 22/10/14 my mail attached for your ready reference."Your order[protected]http://www.shopclues.com/index.php?dispatch=order_lookup.details...⇄ been delayed due to non-availability of the product with the merchant. We assure you that we are trying our best to fulfill your order through alternate merchants as soon as possible. We were expecting your order to get delivered by . However, there can be a further delay of 2 or 5 days from the mentioned date, that will change our expected delivery date by 2 or 5 days. Even after you fake with your commitments i.e, still you have not dispatched today itself. Further do not like much more correspondence, immediately CANCEL MY ORDER[protected] without delay because too hurt with http://shopclues.com Regards, Praveen Kumar Attachment(s) Gmail - ShopClues.pdf Praveen Kumar, Oct 30 09:19 PM: Dear team, I regret your reply on my order cancellation, you have been spelled to me that the words got on 22/10/14 my mail attached for your ready reference."Your order[protected]http://www.shopclues.com/index.php?dispatch=order_lookup.details...⇄ been delayed due to non-availability of the product with the merchant. We assure you that we are trying our best to fulfill your order through alternate merchants as soon as possible. We were expecting your order to get delivered by . However, there can be a further delay of 2 or 5 days from the mentioned date, that will change our expected delivery date by 2 or 5 days. Even after you fake with your commitments i.e, still you have not dispatched today itself. Further do not like much more correspondence, immediately CANCEL MY ORDER[protected] without delay because too hurt with http://shopclues.com Regards, Praveen Kumar [Quoted text hidden] Message-Id:5EH3P3YN_545325e7d34d7_40503fefab4cd[protected]_sprut Praveen Kumar Fri, Oct 31, 2014 at 4:12 PM To: "ShopClues. com" Sir, still you are dramatically reply to me regarding cancellation.pl don't put on my head your too problems & mistakes. Since I wrote mail to u on 29/10/14 but today 31/10/14 u regularly foolish me we want to process 48 hrs. Pl explain me what is 48 hrs action & what is your CC service? [Quoted text hidden] Praveen Kumar Sat, Nov 1, 2014 at 9:21 PM To: "ShopClues. com" Dear team, I have been communicated continuously repeated to your team by customer care & mail to cancel my order due to poor service, poor customer care service and also mainly misuse various commitments by your team. Hence immediately CANCEL MY ORDER. Awaiting your prompt response. Thanks & Regards, Praveen [Quoted text hidden] Praveen Kumar Sat, Nov 1, 2014 at 9:56 PM To: "ShopClues.com" Dear team, Again & again you have misuse me on your selling product, just before i got one surprise mail from you "product delivered" refer attached mail for your ready reference. Praveen [Quoted text hidden] -- Thanks & Regards, Praveen Kumar ShopClues.com Tue, Nov 4, 2014 at 5:48 PM Reply-To: "ShopClues.com" To: Praveen Kumar ##- Please type your reply above this line -## ShopClues Support, Nov 04 05:48 PM: Dear Customer, Thank you for contacting ShopClues.com We regret for the inconvenience caused to you. We have checked the current status of your order, it has been delivered at your shipping address. We hope you have received it. Kindly acknowledge the delivery of your order placed at ShopClues. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Gaurav ShopClues.com Praveen Kumar, Nov 01 09:56 PM: Dear team, Again & again you have misuse me on your selling product, just before i got one surprise mail from you "product delivered" refer attached mail for your ready reference. Praveen [protected] Forwarded message[protected] From: Praveen Kumar Date: Sat, Nov 1, 2014 at 9:21 PM Subject: Re: [ShopClues.com] Re: I do not know the shipment status[protected] To: "ShopClues. com" Dear team, I have been communicated continuously repeated to your team by customer care & mail to cancel my order due to poor service, poor customer care service and also mainly misuse various commitments by your team. Hence immediately CANCEL MY ORDER. Awaiting your prompt response. Thanks & Regards, Praveen On Oct 31, 2014 4:12 PM, "Praveen Kumar" wrote: Sir, still you are dramatically reply to me regarding http://cancellation.pl don't put on my head your too problems & mistakes. Since I wrote mail to u on 29/10/14 but today 31/10/14 u regularly foolish me we want to process 48 hrs. Pl explain me what is 48 hrs action & what is your CC service? Praveen Kumar, Nov 01 09:21 PM: Dear team, I have been communicated continuously repeated to your team by customer care & mail to cancel my order due to poor service, poor customer care service and also mainly misuse various commitments by your team. Hence immediately CANCEL MY ORDER. Awaiting your prompt response. Thanks & Regards, Praveen Sir, still you are dramatically reply to me regarding http://cancellation.pl don't put on my head your too problems & mistakes. Since I wrote mail to u on 29/10/14 but today 31/10/14 u regularly foolish me we want to process 48 hrs. Pl explain me what is 48 hrs action & what is your CC service? Praveen Kumar, Oct 31 04:13 PM: Sir, still you are dramatically reply to me regarding http://cancellation.pl don't put on my head your too problems & mistakes. Since I wrote mail to u on 29/10/14 but today 31/10/14 u regularly foolish me we want to process 48 hrs. Pl explain me what is 48 hrs action & what is your CC service? [Quoted text hidden] Message-Id:5EH3P3YN_5458c4156ca3a_25e73f9e3d6cd32c19078ad_sprut Praveen Kumar Tue, Nov 4, 2014 at 9:40 PM To: "ShopClues.com" I had place an order on 13 Oct 2014, 11:20 PM order reference no. is 23193431. Still I am not received the materials. This order is shipped Via Blue Dart.The tracking number for this shipment is [protected]. But this tracking no. Is fake. Nothing are available in this tracking. I send a mail regarding this but I haven't receive any response.when I check my ordered no., The status is shown delivered but I Haven't receive my item. I have all mails send by shopclues.com also. I also Dial customer care no.[protected] lot of times (waste of times) but they does not respond Anything, they always told that within 2 working days we will resolve it. Kindly help for my money back Regards, Praveen [Quoted text hidden] -- Thanks & Regards, Praveen Kumar

I had place an order on 17 Oct 2014, 10:49 AM order reference no. Is 23589631. Still I am not received the materials. This order is shipped Via Blue Dart.The tracking number for this shipment is [protected]. But this tracking no. Is fake. Nothing are available in this tracking. I send a mail regarding this but I haven't receive any response.when I check my ordered no., The status is shown delivered but I Haven't receive my item. I have all mails send by shopclue also. I also Dial customer care no.[protected] but they does not respond Anything. Kindly help for my money back..

Hi I have raised one ticket with number "Others[protected]" .The resolution says "This is with reference to your return request received for order no. 22217347. We regret to inform you that we currently do not provide pick-up services at pin code 493773. We would request you to provide an alternate address for the pick-up or send it to below mentioned address through a courier agency which is traceable online except India Post and we will reimburse the shipping charges upto Rs. 300 in the form of Clues Bucks. Please send us the scan copy of courier receipt." They say it is easy return policy . is it is.If i courier then what is the guantee they say we have got and oblige to pay Please advice

Myself Aahim Bose I plased an order on yesterday morning at shopclues.com order id. 25413151. But after 24 hour company inform that they are not able to delivered the product at booking location. At the same time they are also informed that the refund request is registered. And now i want to know, why they are not inform before payment that, they are not delivered the product at the booking location???????? My phone no. is [protected]