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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 310

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S
Saurabh Miglani
from Sangamner, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Perfume received Order #23522883

Address:New Delhi, Delhi

Dear Sir I had ordered Azzaro Perfume and have received Hugo Boss. I have ordered on your site for the 1st time and such a bad experience. I have already paid COD and I NEED MY MONEY BACK. I have not used the received product at all. please arrange to collect the same from me and return my money. I have received the product just 1 hr ago today only. Neither the vendor not shopclues.com customer care no[protected] Regards Saurabh...
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Sachinb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Haven't received my product. wespro speaker; Order No: 22482161

Address:Mumbai City, Maharashtra

I had made online payment for wespro speaker (Code: 3885568) Order No:22482161on 9th October 2014. But I still haven't received my product till date. And the customer service no: [protected] is always busy and even when the call is connected I am kept waiting for some time and the call gets disconnected. I had lodged many complaints with Shopclues having request nos: 1195570and 1268040. But still haven't got any resolution....
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A
adu.dave
from Mendarda, Gujarat
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Order No: 22503733

Address:Rajkot, Gujarat

Respected Sir, With reference to my Order: 22503733, i have ordered the item on 9-Oct-2014, but yet now it is almost 19 days but i haven't received the item, the item is still in Processing State, contacted many times the customer support but no response at all. So i please request you to delivery the item on priority basis or do refund the amount if your merchant is not able to deliver such a small item....
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A
anime78
from Jaipur, Rajasthan
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Shop clues started fake commitments

Animesh Mukherjee 1 min · I LOVE TO BUY ON LINE FROM SHOP CLUES, BUT NOW I FEEL THEY ARE USING OUR MONEY AS THE DONT BOTHER ABOUT THEIR CUSTOMERS .SHOP CLUES TAKES PAYMENT IN ADVANCE BUT THEY RETURN YOUR MONEY AFTER 25 DAYS OR MORE IF YOU CANCEL A ORDER, SHOP CLUES NEVER MIND WHAT THEIR CUSTOMERS REQUIRE, WHY THE ORDERED A PRODUCT SOLD BY SHOP CLUES, ANY TIME YOU ASK ABOUT UR ORDER THEY REQUIRE MIN 48 WORKING HOURS FOR REPLYING YOUR MAIL. I...
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M
m.vajravel
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not approving refund-Product cheap quality

Address:Erode, Tamil Nadu

Order ID : 22706609 Return ID : 524069 Sai Arpans Beautiful Designer Double Bed AC Blanket-Assorted Colors Rs.112 Product Quliry is cheap. Not as shown in Photo. I asked to refund amount and take return. But they are saying We would like to inform you that the product that is delivered to you is the same product which has been provided to us by the merchant. We, at Shopclues.com provide standard quality products to our customers....
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T
tuhinshukla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst online shopping fraud company

Address:Pune, Maharashtra

This return has not been executed yet and upon checking the zendesk you have closed the ticket without resolving the issue. Order Number: 22281701 Order date: 08 Oct 2014, 01:19 PM Return: 512055 Return Request Date: 19 Oct 2014, 10:53 AM Action: Refund Status: Return Approved The product received is either very old or a duplicate. The Perfume does not last for more than 2 hrs after application and the smell is weak. I have...
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G
Gagan Kakkar
from Makhu, Punjab
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ORDER NOT DELIEVRED SINCE LAST 20 DAYS

ordered Puma women shoes from Shopclues.com on 1st october and the estimated delivery was 6th or 7th october. And today is 28th october . I got a FAKE bluedart Courier Number([protected]) from them . I contacted shopclues many times regarding this . Earlier they used to reply me after 2-3 days and would say please allow us some more time we will check with courier company but now they have even stopped replying to my emails . My Support...
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A
azeu
from Kohima, Nagaland
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customer service not satisfy

I ordered 1 electronic roti meckar : on 9/10/ 2014 order no. 22443315... I haven't received them yet.. The payment was done through visa card I call many times in your office but they tall me its out of stock.how many days you tack time. i"m not satisfy your service kindly tack this mater at the Arlie's. azeu angami [protected]...
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U
umang.1100
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of material

Address:Ghaziabad, Uttar Pradesh

Order number[protected] Order confirmed on October 3rd 2014 Order shipped on October 8th 2014 through Ecom Express, tracking number[protected] These were the emails i received but when i checked on the courier service website, the shipment was booked on 11th october. This is kind of false information being sent to the user. I raised a complaint on the company website on October 14th, received an automated reply and then received a reply...
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Yuvraj Park
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HDC Galaxy s5 Smart Phone(Dual SIM), Complete Fraud done Shopclues...!!!

Address:New Delhi, Delhi

Hi Team, Please find below the complete details and the mail which I sent to the shopclues.com and the proof attached. Kindly help as the I am totally had a really bad experience with shopclues.com company ...!!! I want to file a fraud case against the shopclues.com company. Thanks, Yuvraj Kumar M: +91-[protected], +91-[protected] E: yuvraj.[protected]@gmail.com From: <[protected]@shopclues.com> Date: Thu, Oct...
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P
pacific0008
from Lucknow, Uttar Pradesh
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MISUSING THE REAL BRANDS NAME

Address:Lucknow, Uttar Pradesh

i had just received my two nokia earphones... both are duplicate, one of them is broken from the pressing point(button of call receiving).. anyone can easily know that they are duplicate... company is misusing the product's branding name Order Number(19 Oct 2014, 07:36 PM) 23956975...
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A
ankit28891
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non deliverance of courier already paid through debit card

Address:Shimla, Himachal Pradesh

I ordered MT BEATS BLUETOOTH SPEAKERS code :4298850 worth Rupees 470/- on 10 august 2014 order no. 18214049 Transaction Reference Number: CTX[protected]... I haven't received them yet.. The payment was done through debit card .. It was to be sent through first flight with tracking no. B[protected]... I went many times to their office but the reply is always the same... "we haven't received your shipment" .. Its a complete forgery...
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S
SnehaAg
from Mumbai, Maharashtra
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Product not as per specified in order

Address:Mumbai City, Maharashtra

My order number is 22621777. I ordered magnetic dartboard with 6 darts on 14th oct 2014. I received the order on 25th Oct but the magnetic board is a bit teared and also there are only 4 darts. In the order it was clearly specified that it comes with 6 darts and also in the packing box it is written the same. I have tried to contact CC number but not valid. And to emails i am just awaiting the response. Pls reply fast at sneha.[protected]@gmail.com Thanks Sneha...
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R
rajendrakumartiwari
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Cheated by Shopclues

Address:Nagaur, Rajasthan

Dear sir, I purchase a :Mi earphone" from on line retailer "shoupclue" My order No. is 22785393, Company send me a different low quality product. After that I request to replace or return to product. But company not taken any action on my request/complaint. shoupclues customer care not receive any call...
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R
ravip.bsnl
from Avanigadda, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order No. 23319341 for Table mate in Shopclues.com is received in damaged condition

Address:Krishna, Andhra Pradesh

I ordered for Tablemate in shopclues.com on 15.10.2014. The order number is 23319341. On 26.10.2014, I received Tablemate from courier. After Opening the box, it is understood that, the clamps of the tablemate are in broken condition. I felt very much unhappy, about this product. Now, I request for replacement/return of my money immediately ==P.RAVI KUMAR, VIJAYAWADA MOBILE [protected]...
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sathish98846124
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ORDER NUMER: 22542941 ,DELL BAG DAMAGED

Address:Chennai, Tamil Nadu

I BUYED DELL BAG ON 19.10.2014, , ITS BEEN ONLY 1 WEEK.. BAG GOT DAMAGED.. I WAS CARRYING ONLY 2 CLASSMATE NOTEBOOKS.. ITS GOT DAMAGED.. PLZ KINDLY CONSIDER MY COMPLAINT AND REPLACE NEW BAG FOR ME.. USUALLY I USED TO BUY ALL PRODUCTS FROM SHOPCLUES.. ORDER NUMER: 22542941 Name: Sathish contact number:[protected] E-mail:[protected]@gmail.com...
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G
grvit1
from Salem, Tamil Nadu
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Product not recieved after more than month

Address:Chennai, Tamil Nadu

After more than one month I haven't recieved my shopclues order no.20378145. The Shopclues customer has never picked up phone or responded at all, very worse condition of customer care. I want my product or refund for this. So please do the needful....
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A
aliasger
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of order

Address:Jaipur, Rajasthan

I have purchased a LED TV order no. 21830489 dtd 05/10/2014. and paid amount through net banking. Shop clues claim that product has been dispatched through Dotzot courier vide reference no[protected] this product is not delivered to me. Dotzot tracking service is showing delivered on 14thOct but address of delivery is other than specified. Same time Shopclues site is also showing order is completed. i am regularly following up with shop...
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V
vinds
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return order - No one called even after 5 days of delivery

Address:Bangalore, Karnataka

I have received a fake perfume of Chanel Bleu de Chanel EDT Perfume. I raised a complaint on the same day - Return Id no 513411 for a order no 22671791 with an option of money transfer to my account. I am really frustrated that till date nobody called me & really clue less on this. Please check & get my money back....
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M
Monika Das
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late delivery and no response from them

Address:Hyderabad, Andhra Pradesh

The tracking number of my order is[protected] and the order no. is 22670525. They are delivering it through Ecom express In the site it is being mentioned that the expected delivery date of my order is 17 October, 2014. But I haven't received my package yet. Today is 24 oct. I have made my payment through net banking.I had even mailed both shop clues and ecom express regarding this problem but didn't get any reply from them. I tried to call...
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