ShopClues.com Complaints & Reviews

As i have ordered the product in which pack of 2 is clearly mentioned but i got only one. The photos & videos are attached all the details of the product is in the pic attached below. & there is a video o[censored]nboxing where i received only one bottle instead of two. Very disappointed with the service of the shopclues. Kindly refund the money or send one more bottle.

I have recieved a regd letter from shopclues, telling that you have won 15 lakh with a scratch card, scratch card was containing 15akhs in it, they had a code in that too send for some # helpline number, after i send that called me and they told we will transfer your money but you need they cant transfer money to my account.
So please ssend me correct suggestion

I purchased one product set of of 2 pcs 30 feet multi color rgb ladi from shopclues.com on 7-11-19 with order id[protected] after receiving the product we found that product is not working/ defective. I select for replacement but it's showing that time replacement is not available so i select for return but they rejected my return request unfaithful. Shopclues is big name in online marketplace so help me this matter to replacement/refund for my defective product.. Thanks

From: jiger shah
Sent: tuesday, november 12, 2019 1:23 pm
To: shopclues helpdesk ; [protected]@shopclues.com; [protected]@shopclues.com; shah, jiger ; shah. M. [protected]@gmail.com
Subject: escalation - conumer forum complaint raised - return requested for shopclues order[protected] [#9291321] - [external email]

Ticket number : 9291319
Order id :[protected]
Reason for return : wrong color
Comments: black color jeans missing. All 3 blue color jeans delivered

Ticket number : 9291321
Order id :[protected]
Reason for return : wrong color
Comments: 2 blue jeans of same color delivered

You guys deliver incorrect products and then claim no return will be accepted
I am not at all happy with the products delivered...
Kindly arrange the refund of both the orders as soon as possible
I don't care if you take your product back or not
I need my money back

Jiger shah
+91-[protected]

Hi sir i am saravana from tamilnadu, i have receive one message like that i won first prize of rs.6, 99l or nexon car because of shopping in your website i am that lucky winner. For that i need to pay service tax of rupees rs. 6999 they send theirbank details of them.. It is fake i know.. I have gather their details and attached below. Futher make some action of that fraud people otherwise you brand name gets spolied.

Details of that fake people.
Mobile number..[protected]

Bank deatils... State bank of india
Account holder name.. Chhottu kumar. Sv
Bank account number... [protected]
Ifsc code... Sbin0000800... Chennnai

Hi, i the following message "shopclues dipawali dhamaka
Congratulatians you are winner of shopclues company online shopping you win 1st prize tata nexen car rs.8, 50000/- registration service charges deposit rs.8, 500/- only
For details call us customercare
Helpline: [protected]
Toll free:[protected]" also recived a call regarding this, pls let me know its true?

Have received calls from your "information officer" intimating about a first prize of a mahindra suv i have won. The displayed number is [protected]. Truecaller identifies him as sanjay sharma. Person has details of my address and phone number and wants bank details. When i asked him to send the money, he says wants my official name and bank name. He also wants me to send a whatsapp message to [protected]. I called your consumer complaints but there is no mechanism to speak to anyone. What kind of client protection firewall you are running?

Wha

Received a message from ax-shpcls saying you have won a first prize, tata safari car or 1260000 rs. For more details call or whatsapp [protected] on date 11/7/2019. They are asking bank account details and adhar card number. I feel it is fraud, can anyone from shopclues please confirm?

I would really like to know how they get our numbers? He has send his name and adhar card id and pan card copy images to me by name nitin kumar, but i really feel its fake. How can i confirm?

Dear shopclue team,

My name is Mohammad Jaiki Hussain, would like inform you that today I recieved a lucky draw of rupees 10 lakh on scratch card via Indian post
I want to know is this real or fake because i didnt apply in any draw or lottery. They are asking my bank details.
The address mentioned in that courier is:- nalini ranjan avenue basantalla saha road, new alipore, kolkata - 700053 and contact no. [protected].

Kindly check this address and number...

Rgds
Hussain

Hi shopclues,

We have received a call regarding winning of swift dzire car in a contest held by shopclues.

The executive claiming himself as an employee of shopclues named manohar pandurang patil.
He has sent many id's claiming himself as manohar pandurang patil.
After the continuous denial from our side that we do not believe in such contest, this guy has now started sending vulgar messages.

Shopclues employees, directors will be held responsible for the harassment we faced due to the leakage of our personal data even if such contest is not being run by them.

Regards,
Nvij

I received a letter claiming that i won 11lakh/- n called back on helpline number enquiring about it as to whether any tax related deduction are required, to which they answered no and all i need to do is give my account details n receive d lottery amount. Later i got a call asking only to pay ticket charge of 5500/- via any mode and within few minutes i will receive d money in my said account. Unfortunately, i paid hoping that i might receive as they sounded so genuine. But again i got a call that 2.5% on 11lac is also to be paid to which i denied saying that i wasn't informed about such things when i asked about tax related stuffs. So i denied to accept the lottery amount asking to refund back the ticket charge that i paid via google pay. But now they are saying dt i will have to pay 2600/- to apply for a refund that u will receive in 90 days along with the refund application money also. I also asked them to come at their office address of which was given in the letter provided to me. I also have their numbers and still get the calls from their side asking what have i decided to do. Please help me out in getting back the refund money and let these people pay for their sins..

I received a letter stating that i have won rs 100000 in a lucky draw done by shop clues. I also received a coupon code. The terms and conditions given were that the winner should bear the gst and other charges, submit their bank account number and other documents. It also said to not call the customer care number of shop clues. This scheme seems fraudulent. I urge shop clues to take legal action against them. The helpline number stated was [protected].

Sir aap se my yahi khena hai ki mera name sushil pal hai aur mera name luckydrow me hai lakin mujhe mera rupaye nahi mila aur mere se ulta 50000rupay text charge liya gaya hai aur luckydrow me jo prize tha oh bhi nahi mila please aap jo mere se charge liya gaya hai oo mujhe vapas kar dijiye mera mobile number [protected] hai please sir my bahut garib hu
Please
Please
My aapka aabhari rhunga

Diwali dhamaka congratulation ;you have win 1st prize a tata saffari car rs 12, 60000 from. Shop clues online marketing organized lucky drow contest after registration you can take car or money as your choice this is valid for today more details contact no =[protected] t$c apply?
Aisa sms aaya phir call aaya. Jitani amount boli thi utani paid karneke bad bhi abhi 75000 get paid karo bol rahe na paise mila nahi hamare paise hume wapas mile iske liye company ki koi jimmedari hai ya nahi kya aisehi logoke ghar ujad ke khudka ghar chalayenge.
Aap insan hai janvar pata nahi janavar jaise janvarko marke khud jite hai waise hi aap log dusaroke ghar barbad karke khudaka aabad kar rahe ho

Shopclues customer service and support no of no [protected]

[protected]custumber and i will be in the no of pax no worries we have a great weekend and the no of rooms and the other day that works for me to send the no best answer has been sent from samsung tablet hi sent from samsung tablet sent from windows mail service to our attention and support no longer in use for the other hand the no best answer voters do and support to

I have ordered a dress material from shopclues and received a low quality dress material. So, i have requested for the return of the product with id[protected] and refund of my amount which is total 1073 and it was approved. That company had told that bluedart courier partner will reach to pickup the return product on 24 th october but still there is no response from anyone.

Good evening,
I received a msg from the company regarding winning a lottery of 7.5 lakhs, thereafter received a call from+[protected] naming himself NITIN Kumar, till now i have made the payment of 1.7 lakhs following the instructions given by bank via msgs, now asking for 82k to pay. I just want to confirm is it all real or a fraud case.
Pl help me with this
Waiting for ur response, being regular costumer, expecting ur quick response ponse.
Thank you

I am booked 3 mobiles on 26/10/19. But no receipt received. I am paid 2500+1250 by phone pee.
Please return money back and send phones to me.
Detail of payment.
1) p1910261206479172094243 amount. 2500. Phone or. Through about.
2) p1910261215056323037488/amount.1250 by phone or linked with snow chilamskur 7514. Branch code.
Please do needful.
By sending mobile phones or my money back.
Thanking you
Ghouse

They been contacting me for 3 days to tell me that I've won 15lk INR.so that they want my address details to send a courier which consist of details to claim it.
I accepted it n gave my address to them.
Just like that I've received a courier which include some coupon.
After 2 days they called me and said you must have to pay 15, 500 to claim my 15lk INR.
When I took this serious n questioed him directly he just hang up the call.
Till now it's been switched off.
Wtf is wrong u guys ShopClues.
I'll complaint against u guys in cybercrime.

[protected]
This is the agent(fake) number guys beware of online Fraud.

Down below I'm uploading the images of courier coupon I received and the account details he gave me to deposit the sum 15, 500.

I Have Online Shopping From Shopclues.com on 25th September 2019 And I Cancel Order Before Delivery On 27th September 1989 Shopclues Reflect Refund On 7th October 2019 Transaction Id.16d65ddb2694282T90b98zc8 Amount. 837/- Out Of 1363/- But This Amount Not Success. I Contact customer care but any person not solve my problem properly. And not recieved my call.