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ShopClues.com Complaints & Reviews

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Updated: Apr 28, 2026
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ShopClues.com reviews & complaints page 5

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T
tanujs
from Delhi, Delhi
May 4, 2022
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Address: https://www.adityabirlacapital.com/

I have purchaced one policy from aditya birla capital and after one week I sent email to cancel the policy. they guys has not responded and keep policy opened. and after they sending email like your lookup period is expired.

Aditya birla capital is big cheaters and I loose my money.

@adityabirlacapital please refund my amount
ShopClues.com customer support has been notified about the posted complaint.
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    R
    Ravish kapoor
    from Delhi, Delhi
    Apr 26, 2022
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    Address: New Delhi,India

    Payments not receiving since Nov 2021 to April .. have raised many ticket s no answers.. Looks lie they are short of funds/
    ShopClues.com customer support has been notified about the posted complaint.
    same here they are not releasing payments since 30 th november nee dto take legal action
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      G
      greennursery
      Apr 21, 2022
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      Shopclus.com Seller payment not clear from November 2021. holding all payment
      ShopClues.com customer support has been notified about the posted complaint.
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        G
        greennursery
        Apr 18, 2022
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        From November 2021 seller payment not received . no response from shop clues customer care
        ShopClues.com customer support has been notified about the posted complaint.
        May 18, 2022
        Updated by greennursery
        worst +[protected] Merchant Support
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          S
          Sarusaru
          from Delhi, Delhi
          Apr 18, 2022
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          Address: 13/17, Jai Nagar, First cross street, First floor, Rakkiyapalayam pirivu, Kangeyam Roadam Roadam road

          Dear Sir/Madam

          We are a seller from Tiruppur and we have huge outstanding payments not paid by Shopclues from Nov 2021 to until now.
          Their employees are not attending our calls and so many tickets raised in their site but NO RESPONSE at all.
          Can anyone guide us to resolve our issue?
          ShopClues.com customer support has been notified about the posted complaint.
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            R
            Rajeshkhaitan86
            Apr 15, 2022
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            Hi Team,

            I had purchased one slippers from my register phone number-[protected] and email id- payal.[protected]@gmail.com. The payment of Rs 179 got deducted through UPI (UPI/[protected]/ CLUES NETWORK PVT LTD/SHOPCLU ) of Standard chartered bank. However, no order id got generated and I cant see it even as failed order in my account. Please refund the amount.
            ShopClues.com customer support has been notified about the posted complaint.
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              T
              Teja0607
              from Mancherial, Andhra Pradesh
              Apr 11, 2022
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              ShopClues — doubting a 10th anniversary lucky draw contest
              R
              Sai Vybhav
              from Mancherial, Telangana
              Feb 5th, 2022
              April 11, 2022
              Hi team shopclues, i have been sent a letter saying that i have won a Car worth of 8, 60, 000 under the lucky draw contest of the 10th anniversary and requesting my bank account details. And there are also helpline numbers given seperately and it also says that donot call the customer care number. I just wanted to check whether it is real or a fraud activity.
              ShopClues.com customer support has been notified about the posted complaint.
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                D
                Deeksha55
                from Agra, Uttar Pradesh
                Apr 9, 2022
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                I have placed a order from Shopclues on 04/02/2022 and it is showing that it got delivered on 09/02/2022 but I didn't received the order. Also the delivery person didn't called me before delivering my order.
                I have done the online payment as Cash On delivery was not available on that order.

                I want my money back or the product I have ordered.
                ShopClues.com customer support has been notified about the posted complaint.
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                  K
                  Kulbir Malik
                  from Delhi, Delhi
                  Apr 7, 2022
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                  Dear Sir /Madam
                  I received a wrong and poor quality product on 06 april 2022 and raise retrun request but shopclues not responding well. shop clues trying to avoid return pick up and replying send more pics clear pics. while i have send all clear pics. kindly help me to arrange return pick up asap.
                  Thanks
                  ShopClues.com customer support has been notified about the posted complaint.
                  still no resolution provided by shopclues.
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                    S
                    Sairajesh1994
                    Mar 28, 2022
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                    Dear customer congratulations your order number win the first prize that is Mahindra XUV 500 in lucky draw from ShopClues online shopping. Registration charges TDS 12800/

                    This message I have received from whatsApp and asked to pay 12800. Please do needful to stop this kind of fraudulent messages which can spoil the humans money.
                    ShopClues.com customer support has been notified about the posted complaint.
                    Mar 28, 2022
                    Updated by Sairajesh1994
                    Contact number :[protected]
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                      K
                      Karanam Praveenkumar
                      Mar 25, 2022
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                      Website: www.kidzi.in

                      My self K. Praveen Kumar,
                      I have ordered a frock (Sleeveless Net Frill Frock For Girls And Kids Sky Blue - 3-4 Y) worth Rs. 1045/- with order No.KZ11539 in 'Kidzi.in' but they delivered a saree which is in cheap quality instead of frock. And I have sent a message to them to return. But they are not responding.
                      ShopClues.com customer support has been notified about the posted complaint.
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                        I
                        Ismail Bhamla
                        Mar 24, 2022
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                        Address: 246 madanpura lane next to nagori clinin opp kedy tower madanpura

                        Merchasnt id 1099913 and shopclues is not giving paymnet since 5 months pls hepl us
                        ShopClues.com customer support has been notified about the posted complaint.
                        still shopclues have not replied
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                          Ismail Bhamla
                          Mar 24, 2022
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                          Address: MUMBAI
                          Website: shopclues.com

                          Dear team
                          we have not received paymnets from shopclues since november 2021 please help as they are not replying
                          ShopClues.com customer support has been notified about the posted complaint.
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                            U
                            UD Traders
                            from New Delhi, Delhi
                            Mar 10, 2022
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                            Address: Gurugram Haryana

                            I am seller at Shopclues.com. I want to complaint against them for not providing me the payment timely. I raised a ticket in the month of December for providing me the payment as soon as possible, that ticket is still open when I called the customer service they says all dues will be clear in the month of January, in January I called them many times, either they never pick the call or says it will clear soon. Again I raised a ticket in January that is still not resolved. Again I called them for provinding me payment as soon as possible, they says due to some technical issue we are unable to provide the payments, and all dues will be clear in the month of March. I am still waiting for my payment but some story still going on, either they says there is some technical issue or they never received my call. I am very depressed by there service. I want my money back otherwise I will take some legal action against them for fraudulent. I have attached all the screenshot, take a look. And proceed with my complaint. I want my payment as soon as possible. Thank you
                            ShopClues.com customer support has been notified about the posted complaint.
                            Mar 10, 2022
                            Updated by UD Traders
                            My merchant id is 718918 at Shopclues. Com
                            Did you get your money. Same thing is happened with me now. They have not paid anything since december and are only giving excuses. Want to know what are the next steps if anyone can help.
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                              rupam793389
                              from Samalkha, Haryana
                              Mar 9, 2022
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                              Address: http://storemanager.shopclues.com/vendor.php

                              I am a seller of shopclues. My MID is 470842 (RUPAM XEROX). I am getting order and fulfill it, they credited payment after 10-15 days od delivery of product. But from november they not clearing my payments. I have called every week they told please wait. Still now payments not cleared. Above rs 100000 payment is blocked. Plz help me sir.
                              ShopClues.com customer support has been notified about the posted complaint.
                              Mar 31, 2022
                              Updated by rupam793389
                              Still now my payments are blocked
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                                8
                                8855
                                from Khammam, Andhra Pradesh
                                Feb 26, 2022
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                                I'm G.Lokeshwari, they said me online earnings so I take precautions to do, then she said that 3 tasks I completed and told to recharge then I completed 3 task but I'm not got my money so please give my money back
                                ShopClues.com customer support has been notified about the posted complaint.
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                                  vijaychandraprakash
                                  from Patna, Bihar
                                  Feb 24, 2022
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                                  Address: Kk singh colony, Chira chas, Road no.4, House no.A99, Bokaro, Jharkhand

                                  On 10/2/2022 I had placed an order for ketsy baby clam 60mm for Rs400 at 8:43am order I'd[protected] through ShopClues and due to some reason I cancelled this order and it was said that I will my refund on 24th of feb 2022 on the original payment method and till now I hadn't got my refund then I called my bank to check whether I had got any amount of Rs 400 or not and they said no haven't got any refund. Then messaged ShopClues network then they said that if you will not get the refund on the respected time then we will send a RRN number and then talk to your respective bank about this number. I just to tell you that this company is fraud and untrustworthy they just take your precious time and will not give your money back so kindly help me to get my money back from this trap.
                                  ShopClues.com customer support has been notified about the posted complaint.
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                                    vijaychandraprakash
                                    from Patna, Bihar
                                    Feb 24, 2022
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                                    Address: Kk singh colony, Chira chas , Road no.4, House no. A99, Bokaro, Jharkhand

                                    Actually on 9th of feb 2022 at 11:05 pm. I had placed an order for EGK drill machine through ShopClues website and the order I'd[protected] which I had paid through UPI (Google pay). After paying the required amount Rs 694 to ShopClues that had been debited from my account but the order was showing payment not confirmed so called ShopClues and they told us that they had sent our issue to the billing and you will soon get an update after few days they told us that we haven't got any money so talk to your bank then I called my bank told about this issue they had raised an ticket on 21/02/22 and this is under process. I want to tell you that this company (ShopClues) is totally fraud this issue was of just a matter of couple of days but still didn't got my money. The coutomer service executive is now not resolving and helping on this matter so, kindly do the needful and please help me to get my money back.
                                    ShopClues.com customer support has been notified about the posted complaint.
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                                      jobsadda
                                      from Raipur, Chhattisgarh
                                      Feb 24, 2022
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                                      Hi I have purchased 5 deo.
                                      They have share us the invoice with 3% gst.
                                      In India GST there is no rule for 3%.

                                      They are doing fraud at a big level
                                      .
                                      ShopClues.com customer support has been notified about the posted complaint.
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                                        S
                                        Shubha Monnappa
                                        Feb 23, 2022
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                                        Address: shopclues pvt ltd,8th floor,sectar v rdb bulding,salt lake,kolkata 700091

                                        Hai, i got a achivment certificate from shopclues as winner in online shopping lucky drow the amount was9200000./rs.the helpline number which was there in the certificate was [protected].i called the number the guy told me to pay 2700/rs .which i paid trusting the shopclues app. later agin he asked foe 9000/rs has GSTwhich i refused to pay .then when i told the guy i dont want the prize and send the amount of rs 2700/ back to my account the CCRguy refuse for that, so its a request please refund my amount to my bank account back .
                                        ShopClues.com customer support has been notified about the posted complaint.
                                        Feb 23, 2022
                                        Updated by Shubha Monnappa
                                        please the amount of rs 2700/which was sent to shopclues privite ltd account has to be refunded back to my account its a requst
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