ShopClues.com Complaints & Reviews

Address: Thane, Maharashtra, 421503

I received message from [protected] and call from [protected] stating that i have won a car in shopclues lucky draw worth rs.500000. By just paying registration fees u will receive ur car. I know it is a scam just want to make people aware. Opp person doesn't know what product we have purchased and when when asked he told blender which i purchased 2yrs back. I understood this is fraud. Guys beware of such scams

May 23, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2019

ShopClues.com Customer Care's response Dear Treza,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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Address: Yelahanka, Bangalore, Karnataka, 560064

I have recieved a letter from shopclues by courier telling that you have won 1 lakh with a scratch card, scratch card was containing 10lakhs in it, they had a code in that too send for some # helpline number, after i send that called me and they told we will transfer your money but you need to pay 6000 before we send as service tax, service tax should automatically detect from the prize money if it was true, shopclues is cheating customers it is a big fraud company. If i get the money i'll stop it here itself, orelse the next complaint will be in cyber crime.

+2 photos

May 22, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

ShopClues.com Customer Care's response Dear Raghav,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

View replies

V

V.d umesh Devadiga

from Gulbarga, Karnataka

Apr 18, 2019

I have recieved a letter from shopclues by courier saying that you have won 1 lakh with a scratch card, scratch card was containing 10lakhs in it, they had a code in that too send for some # helpline number [protected], after i send that called me and they told we will transfer your money but you need to pay . 11000+24000 GST+32000 paid totally 67000 before we send as service tax, service tax should automatically detect from the prize money if it was true, shopclues is cheating customers it is a big fraud company. If i get the money i'll stop it here itself, or else the next complaint will be in cyber crime.and income tax please do contact [protected] email id [protected]@gmail.com its urgent further communication for consumer court

a fraud contest of shopclues online shopping scratch and win - Comment #3409154 - Image #0

a fraud contest of shopclues online shopping scratch and win - Comment #3409154 - Image #1

a fraud contest of shopclues online shopping scratch and win - Comment #3409154 - Image #2

Reply

V.d umesh Devadiga's reply, Apr 19, 2019

Reply immidiately othervice complaint to cyber crime department tomorrow

V.d umesh Devadiga's reply, Apr 19, 2019

If it is prod why my adress phone no and my full details give to prods so you are the responsible for my amount that is big 67000/-rs so I COMPLAINT SHOPLUES .COM SURELY IN CONSUMER COURT.

ShopClues.com Customer Care's response, Apr 23, 2019

Verified Support

Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues.

V

V.d umesh Devadiga

from Gulbarga, Karnataka

Apr 23, 2019

collect the amount to that person plz give to refund becose you r response for my personal details

Reply

ShopClues.com Customer Care's response, Apr 24, 2019

Verified Support

Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Our teams are taking each and every step to get this to an end. We assure you that the situation will be corrected soon. Suggest you connect with the legal authorities of your area.

Best Regards,
Team ShopClues

B

Bright k j

from Noida, Uttar Pradesh

Apr 24, 2019

Order item not delivaryed

Reply

ShopClues.com Customer Care's response, Apr 26, 2019

Verified Support

Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.

A

Ashvin Mahyavanshi

from Bhavnagar, Gujarat

Apr 24, 2019

ShopClues Order[protected] for Digimate-03 In th.. is undelivered as courier could not contact you. Give feedback http://sclu.es/tiaoi. We request you to connect with Bluedart Plus 250 gms on [protected].

Reply

Ashvin Mahyavanshi's reply, Apr 11, 2019

ShopClues Order 171346502 for Digimate-03 In th.. is undelivered as courier could not contact you. Give feedback http://sclu.es/tiaoi. We request you to connect with Bluedart Plus 250 gms on 18602331234.

ShopClues.com Customer Care's response, Apr 26, 2019

Verified Support

Dear Ashvin,

Greetings from ShopClues.com

This is with reference to your Order ID 146534001 for Stylish Mens Ankle Socks 5 Pair- GS-5-64 regarding the delivery of your order.

We would like to inform you that our courier partner has confirmed that your order has been delivered at your shipping address. As the order is placed on cash on delivery; hence, we are unable to provide the proof of delivery.

Thereby, we request you to make a fresh purchase by visiting www.shopclues.com

For further assistance, please visit www.shopclues.com/help.html

Best Regards,
ShopClues.com

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Address: Noida ; Uttar Pradesh, Hyderabad, Andhra Pradesh, 500003

Sir ur executive Nitin Kumar Singh is cheating us saying that u have gained lucky coupon of Rs.12, 60, 000/-.he told us to deposit 6000/- in Paulus Ekka a/c to get ur prize amount. We deposited. Again we told us to deposit rs25, 200 regarding bank charges. We told is it not possible with us. He told deposit rs5000 against same a/c left over at he will arrange. Again we deposited. Now again he tells that more rs 7000 to deposit.we told not required the prize amt.please refund our paid any of the 11500. He is not responding. Again and again he is calling and troubling us. I go to press and media to complain.

+2 photos

May 22, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Apr 16, 2019

Updated by Lavanya Machireddy Compliant against Nitin Kumar Singh regarding lucky coupon .taken amount with us and not refunding it back. Cheating and troubling us

Verified Support

Apr 19, 2019

ShopClues.com Customer Care's response Dear Lavanya,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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Address: 10/17.,BuddhiVihar Phase -2.,MORADABAD i, Moradabad, Uttar Pradesh, 244001

ShopClues Order[protected] for Couple Watch Colle.. successfully placed & will reach by Tue 23 Apr. Click http://sclu.es/mPlAa for support.
As per your assurance of delivery within 3 days, I have booked the same since I have to gift the same on 19th April, & if you can deliver it on or before 19th then OK otherwise I may think for cancellation of this Order !

May 17, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Apr 15, 2019

Updated by Manohar R Saxena ShopClues Order[protected] for Couple Watch Colle.. successfully placed & will reach by Tue 23 Apr. Click http://sclu.es/mPlAa for support.

Verified Support

Apr 16, 2019

ShopClues.com Customer Care's response Dear Manohar,

Greetings from ShopClues.com

We would like to inform you that your Order ID[protected] for Couple Watch Collection Attractive Men's And Woman GoldenRosraJula is ready to ship and will be dispatched within 24-48 hours.

Once the order will be dispatched, you will receive a notification via SMS or E-Mail along with the tracking details and you may contact the respective courier partner to deliver the order as per your request.

Moreover, we have shared the information with our Support Team and they shall be connecting with you within next 24 hours to share an update on the same.

Requesting your patience here.

Best Regards,
Team ShopClues

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Address: Girls hostel, cims, Bilaspur, Chhattisgarh, 495001

Hi team recently recieved some online lucky draw contact and recivied 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.

Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm.

Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.

May 20, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

ShopClues.com Customer Care's response Dear Kirti,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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Address: Shopclues.com, Ganjam, Odisha, 760010

Website: Shopclues.com

OD[protected]
Today I received the product from bluedart but shirts are a little bit longer than i expected so I place a return request for this product but they are not accept my request & they are rejected my request... Please help with this issue, Why shopclues do this type of harassment with us. I want my money back as soon as possible please..

+2 photos

May 31, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

ShopClues.com Customer Care's response Dear Guddie,

Greetings from ShopClues.com

We have investigated the matter with our respective teams and found that the same product 'Khadio Men's Multicolor Short Kurtas With Free Red Gulal' against Order ID[protected] has been delivered to you in seal packed condition after proper quality check.

Hence, we are unable to process your request. We appreciate your understanding in this matter.

Best Regards,
Team ShopClues

Apr 16, 2019

Updated by Gùddîê Ñürsãt I'm not saying seal is broken, product is damaged... I'm just saying product and package delivered in good condition but shirts are a little bit longer for my father so I just want to return or replacement of this product... That's it. I would like to say again package & product are delivered to me in good condition ok in good condition, I just have trouble with size. Pls try to understand what my point is... Please i beg you.

Verified Support

Apr 24, 2019

ShopClues.com Customer Care's response Dear Guddie,

Greetings from ShopClues.com

We would like to inform you that we have sent you the same size of the product 'Khadio Men's Multicolor Short Kurtas With Free Red Gulal' which was ordered by you.

Thus, we are unable to fulfill your request. We appreciate your understanding in this matter.

Best Regards,
Team ShopClues

Jul 08, 2019

Updated by Gùddîê Ñürsãt But when my father worn it was not fit. That's the reason why i wanted to return it, The shopclosure return policy is not good at all & shopclues.com does not play their return policy, They are just fooling us back at the name of the return policy... Amazing.. 👏🏻👏🏻

Jul 08, 2019

Updated by Gùddîê Ñürsãt I will never make the mistake of shopping from shopclues.com again And I will not allow anyone to do...

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Address: Sithara KRA 93, Sanathanapuram p o, 688003

Where is the ugl certificate you advertised, only item got without certificate, which is not fair, as most valuable part is the certificate without which stone has no market value
I got stone alone
Company name ceylon saphire
But original ceylon saphire company only advertises in infiamart, not shop clues they said
So this may be a false company
Pl enquire also on contacting the delhi mall address they said that there is no shop at ff44 shop number address given by this ceylon saphirecompany

May 16, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2019

ShopClues.com Customer Care's response Dear Krishnan,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.

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11th april, 2019
I received a letter marked urgent. Enclosed were -
a certificate confirming i had won rupees 1 lakh
a scratch and win voucher stating that the code revealed is the redemption code for the money
a letter stating i was randomly selected for the contest on the occasion of the company's anniversary celebration.

Is this true?

May 17, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2019

ShopClues.com Customer Care's response Dear Sheeba,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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Address: Nalini Ranjan Avenue,Basantalla Saha Road,New Alipore, 607103

The company is full responsible for this type of activity. I request the responsibilities to take action regarding the sender of the letter. The helpline number mentioned in the letter is [protected]
They called me i asked for the account details. They gave some sbi account number and asked to put 3600. I gave my account number through whatsapp. Sorry for the inconveniences made by me

+5 photos

May 12, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2019

ShopClues.com Customer Care's response Dear Ramesh,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

View replies

I

Ishan joya

from Pune, Maharashtra

Apr 15, 2019

I get wrong product and worst I want my money back product, AWB NO [protected] plzz help me or I'll do something I want my money as soon as possible if anyone got there money plzz call me [protected]

shopclues lucky draw winner - Comment #3405756 - Image #0

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ShopClues.com Customer Care's response, Apr 22, 2019

Verified Support

Dear Ishan,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.

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Address: Sithara KRA 93, Sanathanapuram p o, 688003

Though I ordered item 10 days back nearly, item is not got till date
Before that I got a msg that Cod was not successful as I did not give them money
But courier Bluedart never contacted me till date, now I got a msg that it will be delivered on[protected]
But today also when I called number in the msg to contact one Abhilash he is not cutting the phone though I called him nearly 20 times at many intervals
What is this? Abhilash Bluedart phone
[protected]
Please advice my mobile number
[protected]
Kalyanakrishnan G

May 15, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2019

ShopClues.com Customer Care's response Dear Kalyan,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

Our courier partner updated us that they were unable to deliver the product as there was an address Issue. You may contact the customer care of BlueDart on [protected]. Further, your Order is expected to be delivered by 13th Apr'19 and our representative will connect with you shortly to provide an update on this.

Requesting your patience here.

Best Regards,
Team ShopClues.

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Address: 560016

Craze n demand is not a genuine company. They are cheating customer, please be careful. I would strongly recommend not to buy anything from this people.

We had ordered 2 silk sarees with the following order numbers, but different sarees were delivered, I have posted our concern in Facebook but there is no response.

This is cheating; customer care number now Operational.

Our order IDs:[protected] &[protected]

My mobile number : +91 [protected]

+1 photos

May 7, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2019

ShopClues.com Customer Care's response Dear Prashant,

Greetings from ShopClues.com

Please know that the Order Ids which you have shared does not belong to shopclues and there is no order placed by the number as well.

Request you to connect with the merchant from which you have placed the order.

Best Regards,
Team ShopClues.

Verified Support

Apr 06, 2019

ShopClues.com Customer Care's response Dear Bhujangappa,

Greetings from ShopClues.com

Please ignore the previous response.

Please know that the Order Ids which you have shared does not belong to shopclues and there is no order placed by the number as well.

Request you to connect with the merchant from which you have placed the order.

Best Regards,
Team ShopClues.

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Hi team, today I have recieved some online lucky draw contact and recivied 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.

Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm as if it's not through you guys how can they get my complete details like CTC no n complete address.

Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.

May 9, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2019

ShopClues.com Customer Care's response Dear Elvina,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues.

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T

Tanya Baghel

from Mumbai, Maharashtra

Apr 8, 2019

I have order chocho velvet diwan set for 849 rs and you have deilivered wrong product it is other very bad bed sheet i have done payment prepaid now how to change the product

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ShopClues.com Customer Care's response, Apr 12, 2019

Verified Support

Dear Tanya,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

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Hi folks,

I have received a call from a few people one was calling from kolkata and another was from jamshedpur, both were saying you are a lucky winner and your draw happen here only so you can visit either on kolkata or on jamshedpur center and you won a tata safari of rs 12, 80, 000 you can either get this car or can take the money of the car's amount,

Contact number from where i received calls were [protected], [protected], [protected].

Please take some strict action on such non-sense.

May 5, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

ShopClues.com Customer Care's response Dear Amar,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues.

View replies

S

Spandhana

from Hyderabad, Telangana

Apr 3, 2019

Return the.. product..r my money..all cheaters u don't hv correct information also.. product not delivered y...u... said.its delivered...I didn't receive..the... product if 2...

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ShopClues.com Customer Care's response, Apr 4, 2019

Verified Support

Dear Spandhana,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.

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Address: 4-8-69/4/2/a1 manjeera nagar sangareddy, Medak, Andhra Pradesh, 502001

Hello i want to return the product as i don't like the product but they are rejecting my return request they are saying we are checked the quality is it delivered in sealed package.. Sir i am talking about quality nkt the seal.. It is not branded on it is cheap quality product.. My order id[protected]
I want to return this product.. They have 10days easy returns and replacement program even through they are not accepting my return request... They wont give proper response they sell cheap quality and copy products and when we requested the return the product they wont accept it... Very bad customer service even they dont have a customer number call also... I never shop on shopclues from now

+14 photos

May 16, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

ShopClues.com Customer Care's response Dear Avinash,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

As we have investigated the matter with our courier partner as well as with our merchant and found that the same and complete product has been delivered to you in seal packed condition after a proper quality check.

Seeking your understanding here.

Best Regards,
Team ShopClues.

Apr 03, 2019

Updated by avinash76599 sir i dont like the quality of product so i want to return the product ...as i m purchased under buyer protection so if i dont like the product i can return it .. whether it is sealed condition or i dont want that all things i want to return the product thats it

Verified Support

Apr 04, 2019

ShopClues.com Customer Care's response Dear Avinash,

Greetings from ShopClues.com

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues.

Apr 04, 2019

Updated by avinash76599 Hello i had ordered the f1/fms tire polish worth of 276 rs with the order id[protected]... Then i got the product by bluedart courier company with sealed condition but when i got the product the package was too small so i had opened the packet in front of courier person.. I got car perfume not the tire polish... Then i raised the return request in shopclues but they are saying we are checked the product and it is delivered in perfect condition... Ok your delivered the product in sealed condition but i got the different product from what i ordered the same thing i maintained in complaints but your rejecting my complaint.. I had raised 3 tickets of return product but your rejecting the return request.. If you want i can give you courier persom number you can call him and verify it... If you dont have product then you have to refund the money but dont send other products.. As i m purchased under buyer protection and shop shopclues surety but your sending different products... Customer service is very poor there is no customer satisfaction...

Apr 04, 2019

Updated by avinash76599 Hello i had ordered karnaaz mens red casual shoes from shopclues with the order id[protected].. I had ordered uk 8 size of shoes but i got uk 7 size.. It is doesn't fit my size.. I can use uk 8 or uk9
But i got 7 number shoes already i complained regarding this to shopclues team but they are rejected my return request without any reason.. They are saying that we are delivered the product in perfect condition.. Sir i got the product in perfect condition but i got different size from what i ordered... I want uk8 size sir.. I already contacted seller number he is ready to replace the item but shopclues is not allowing him to replace... As i purchased under buyer protection and as your promised that free replacement of size related issues but as i got different size your rejecting my return request... This is not fair shopclues.. Your have to take care of your valuable customers... I want replacement if shoes that's it

Apr 05, 2019

Updated by avinash76599 still they are not accepting my return request they called me and said we cant provide return request for this ..no 1 waste service by shopclues

Verified Support

Apr 12, 2019

ShopClues.com Customer Care's response Dear Avinash,

Greetings from ShopClues.com

Trust our representative had a word with you. As per the update by our team, we've found that the same and complete product has been delivered to you after a proper quality check.

Hence, we're unable to fulfil your request to return the order ID[protected] for "CARRY ME BLACK COLOR STYLISH CASUAL SHOES FOR MEN/BOYS".

Seeking for your patience and understanding in this regard.

Best Regards,
Team ShopClues.

Apr 12, 2019

Updated by avinash76599 I have attached what i received verify those and answer is that your company or other fraud things whatever if that was your companys don't matter whats of it was others u customers will affect your business that's what's i here

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M

Mohan k Ram

from Chennai, Tamil Nadu

Apr 3, 2019

I have attached what i received verify those and answer is that your company or other fraud things whatever if that was your companys don't matter whats of it was others u customers will affect your business that's what's i here

returns are rejected - Comment #3394492 - Image #0

Reply

ShopClues.com Customer Care's response, Apr 4, 2019

Verified Support

Dear Mohan,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues.

N

Neelof

Apr 3, 2019

Hello I purchase one item by ATM after that I can't see COD option so please active my COD option thank you I am happy with your packing, delivery time, product are so good in condition when it comes to me please I request you to active my COD option please thank you

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ShopClues.com Customer Care's response, Apr 4, 2019

Verified Support

Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

The option to place COD order is calculated on the cart page once the address is updated. In case, it is not showing then regretfully the merchant is not accepting payment via the said method at your location. Please place a prepaid order.

Best Regards,
Team ShopClues.

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Address: 581304

Dear sir,
I received post cover having shop clues lucky draw coupon and certificate of same. I heard scam will happen like this. Interesting thing is post cover received was not had seal on it. Urgent is written on that. Generally person giving money will not be in urgency. Then i had a chat with no +[protected] he collected coupon details and told ok. And told to send account details. Now he is calling again and again. Is it true or fake? Pls guide me

My name
Narahari b
No: [protected]

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ShopClues.com Customer Care

from Gurgaon, Haryana

Mar 30, 2019

Verified Support

Dear Narahari,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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Address: Madura nagar, phase 1,plot no 32 Nizampet,near Pragathi Nagar, Hyderabad, Andhra Pradesh, 500090

As i have seen in the online the saree was looking good but after receiving the product it is completely different. So i don't want this product, the colour of the saree was very dull according to the post u had displayed in shopclues i was very much depressed about the item i have purchased so please cancel this order and return the amount i have paid for the company

May 1, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2019

ShopClues.com Customer Care's response Dear Lingutla,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

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G

[email protected]

Apr 3, 2019

Sar maney vz_7s wireless in the ear earbud bluetooth headset mic white magi the or black mile hai or wo bhi ek chal nhi rahi sar plz is ko vapas kar lo or white dado dusri

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[email protected]'s reply, Mar 25, 2019

Sar vz_7s chal nhi rahi plz is ko vapas kar lo or dusri dado black mile hai whaite magi the

ShopClues.com Customer Care's response, Apr 4, 2019

Verified Support

Dear Gopal,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.

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Address: naresh reddy 26/1,23rd floor,wtc 26/1,Brigade Gateway,23rd floor,Dr.Rajkumar Road. Bangalore, KARNATAKA 560055 India, 560055

Hi team recently received some online lucky draw contact and received 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.

Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm.

Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.

+2 photos

Apr 29, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2019

ShopClues.com Customer Care's response Dear Naresh,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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S

Sudhir mhatre

from Bhiwandi, Maharashtra

Mar 28, 2019

I have order product & deliver product was to different

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ShopClues.com Customer Care's response, Mar 29, 2019

Verified Support

Dear Sudhir,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

J

John Peter E

from Mumbai, Maharashtra

Apr 1, 2019

48400 is cheating your Shopclues company ShopClues Network Private Limited

received 1 lakh winning prize value in that letter with coupon - Comment #3393179 - Image #0

Reply

John Peter E's reply, Mar 30, 2019

48400 sleeping you Shopclues company Network Private Limited

John Peter E's reply, Mar 30, 2019

In the certificate reala please help me

ShopClues.com Customer Care's response, Apr 2, 2019

Verified Support

Dear John,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues.

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Address: Flat no 1302, Om Sai Height, Plot no 59A,Sector 16 Ulwe opposite to Ramsheth Thakur Sports complex, Mumbai City, Maharashtra, 410206

Hi

I have raise a request to update my bank detail however customer support has denied the request without logical answer they are saying they cant change bank from current account to saving account, i dont understand this policy and this is against indian law also, if one can have gst no using saving account why shopclues are not allowing? I have wrote to grievance office multiple time and they are also not replying.

Please help me resolve this issue

Apr 27, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2019

ShopClues.com Customer Care's response Dear Seller,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours to resolve your issue.

Requesting your patience here.

Best Regards,
Team ShopClues

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A

akshay nimbark

from Delhi, Delhi

Mar 27, 2019

We Are Order MI Power Bank Shopping By Shopcluse But Powerbank Is Not Working Condition So Plz Replace And Return My Money.

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ShopClues.com Customer Care's response, Mar 28, 2019

Verified Support

Dear Akshay,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

B

Bitta Singh

Apr 1, 2019

This is very objectionable to my side that my product delivered to me is totally unmatched from the figure on the site there size given was also not Mach
Therefore requested to take hard actions that false photo not to be placed
Thanks

my issue for ticket id: 1853416 is not resolved yet - Comment #3393138 - Image #0

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ShopClues.com Customer Care's response, Apr 2, 2019

Verified Support

Dear Bitta,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.

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Shop clues is a fraud company... because..they...won't...give proper response to customer they don care...I they money...I loot the money...once money...goes to they wallet na..they won't see customer face...they for care customer Delivery... CUSTOMER CARE no...is worst in Indian service...working people like... should... struggle to contact CUSTOMER CARE... ###.. company.. cheating a girl...it's not fair... everyone be alert..don't...buy.product they cheat.u...intelligently...be aware everyone

Apr 29, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Mar 25, 2019

Updated by Spandhana I want...my refund I.dont need any... product big...ram ram to shop clues..I won't shop again... but.. won't recommend to others...no..rly...my complaint want to..refund..for 1 delivered To and..2 undelivered tops...if..u won't deliver na...later..Ur company faces...???

Mar 25, 2019

Updated by Spandhana They..say we will get back to...u..will call back...48 hrs..no..call back..no..msg..no mail

Verified Support

Mar 28, 2019

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the delay in our response and inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

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Address: SHESHADRI INDUSTRIES LIMITED VILLAGE - RAJNA, TAHSIL- PANDHURNA, DIST-CHHINDWARA MP INDIA, Chhindwara, Madhya Pradesh, 480337

Dear sir,

Please note that we had received wrong product from your side against order id[protected] and i am return the same product to you on same dated 14.03.2019. But till dated we have not any information from your side and customer care person not calling me last 7-8 days. I am daily many time calling to customer care no [protected] but not respond.

Please solve my problem at the earliest.

Thanks & regards
Kailash pawar
[protected]

May 1, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

ShopClues.com Customer Care's response Dear Kailash,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

The refund of Rs. 432.00 against the order ID[protected] for "Positive Vibes Only Tees combo for Dad and Son" has been processed in your ShopClues account in the form of Clues Bucks on 14th Mar, 2019. To check the available balance, please login to https://myaccount.shopclues.com/index.php?dispatch=reward_points.userlog.

Please note that the Clues Bucks are your money secured as credits in your ShopClues account which can be used in your next purchase with us. Below are the steps to place an order using CluesBucks:
-Log on to ShopClues.com using your registered e-mail address and password
-Select the product you wish to buy
-Click on "Buy Now"
-At the Review Cart page, redeemable Clues Bucks will be visible.
-Click on "Redeem" and the amount will be deducted from your product cost.

To know more about Clues Bucks, kindly refer http://www.shopclues.com/cluesbucks.html. Seeking for your understanding in this regard.

Best Regards,
Team ShopClues

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G

Gùddîê Ñürsãt

from Kolkata, West Bengal

Mar 27, 2019

I have received the package but package is not good, bill's security seal has been broken and the inside packet is completely damaged, It's looks like someone has flirted with this package. I gave information to them about this but they did not respond. I want my money back.
OD[protected]

wrong product delivered two time - Comment #3388737 - Image #0

wrong product delivered two time - Comment #3388737 - Image #1

Reply

ShopClues.com Customer Care's response, Mar 28, 2019

Verified Support

Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

ShopClues.com Complaints & Reviews

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ShopClues.com reviews & complaints page 57

received msg that I won a car worth 6 lakhs

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a fraud contest of shopclues online shopping scratch and win

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cheating against lucky draw coupon

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shopclues order 171970451 for couple watch colle.. successfully placed & will reach by tue 23 apr. click http://sclu.es/mplaa for support.

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regarding a lucky draw contest coupon received

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harassment

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product not as per advertisement n no certified product against shopclues ads

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random lucky draw contest - 1 lakh rupees

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shopclues lucky draw winner

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shipment number 70487685085

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wrong product

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fraud redemption

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fake call from shopclues center

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returns are rejected

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shopclues lucky draw real or fake?

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saree/quality issue

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received 1 lakh winning prize value in that letter with coupon

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my issue for ticket id: 1853416 is not resolved yet

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product not delivered but status is delivered

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wrong product delivered two time

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