ShopClues.com Complaints & Reviews

I ordered a Detel D1 mobile on 31 Oct 2017, received on 3 November 2017, there is defective mobile no network there in mobile after inserting sim, complain on 3 November, after 3-4 says they provide me a Detel service centre address and phone no. But it's wrong address and phone, there is no service centre in Meerut. After that many times complaint but no response from ShopClues, now what's the next step....

I have order combo belts to shopclues. Shopclues cancel the order due to delay. But uptill now i have not receive refund amount. Please see the details.


A. R. Combo of 2 black and brown leather belt for men

Qty: 1
Selling price: rs 199.00 x 1
Subtotal: rs 199.00
Description: refund of rs. 199.00 has been processed, it will reflect in your account by 21 nov 2017...

I had ordered an watch from ShopClues but the watch was defected so on the same date I placed a refund order everything was fine they refunded the money on clues bucks which I can use for buying any other product and the delivery boy also came and took the watch but when I asked him for any return receipt he told that they don't provide anything like that I was like ok now today I have made an order from ShopClues my 190 clues bucks are deducted...

Bought a watch gave me a old watch with no sign or stamp on warranty card
Called them for 5 days straight but no resolution
The officials dont know anything about watches
Gave me an old watch looks like 3 years old form manufacturing date
Order no[protected]

And I got another watch which is all covered with scratches they wont even refund for that
Order no[protected]...

Support ticket opened [#4271877]is opened for my order on 19th novemebr 2017. The courier guy had called me for delivery the same day. Since i was not available i asked him to deliver it next day. But to my surprise the product shows to be delivered on website and now the shopclues team is saying that courier agency has given them signed delivery document for receipt of delivery. When i was not at home to take delivery, how can i sign it?br...

Sir, i have ordered a product from shopclues.com on... But i am not satisfy this product.. I have ordered shirts but the shirts colour is different.. And i want to replace the order i had uploaded a return request to shopclues... But till they have not taken any action... While it has passed more than one month... They are not return this product my order is cin1227451...

Sir
I am b yogeeswaraiah nandyal
[protected]

I receive massage from ur company
I win tata safari car and few seconds i receive call from ur delegate and convinced me but i rarely accepted but
He gave options car either cash i agree for cash next he call me for registration rs.
6250 deposited ehsan ali ac no.[protected] br kamarahati sbi
I deposited the amt. Next he call me
For...

The product is not same as it was shown it is cheap quality product...
It should be of well quality and thick.in the market its price is 40rs and you are selling at 167rs including delivery charge.

But all of that its not the product that i want so i want to return it..

Please take my complaint and look into the matter and resolve this issue as soon as possible. Otherwise i have to go to the head office...

I have received an message to my mobile number stating that i have become a winner in shopclues lucky draw through tata motors. I have won the 1st prize which is an tata alto car. I was given an option either to get the car or will get rs. 4.50 lakhs in cash.
They told me to pay rs. 6600/- as registration charges. I was told in case if i am not okay they shall refund the registration charges. Once this was done i immediately have...

I have ordered gfive z8 (2.4 inch, 2200 mah, bluetooth, fm) but the product i received is dead one. I have contacted with shopclues customer service and i was informed that i need to contact with service center since i dint use the product at least a second. Customer service is very bad with shopclues.

Order no:[protected]
Invoice no:s562080ka2213
Invoce date:[protected]
Payment terms: cod

Kindly...

I had ordered one biker windcheater for summer vide order no[protected] along with two other items. Whereas i am satisfied with the quality of other two items but the biker windcheater for which i had placed the order is under size & contains multiple cuts. I had ordered for xxxl size but i have received l size. Further i am not satisfied with the quality of the product & feel cheated. I would like to request that it may be replaced immediately...

From 16 th november, 2017 to till date i am receiving calls from different number that i have won a tata safari car or rs. 12 lacs 60 thousands in shopclues lucky draw. They asked to pay rs.8500/- initially but now they are asking to pay at least rs. 6500/-. So, its totally fake.

But my question is how they can get my personal informations like ph number & address names etc? Shpclues.com is totally responsible for this. br...

Respected sir,
Im ordered a puma echo back pack on (16/11/17)
And cash paid by using ma debit card. Expected delivery im get the date 20/11/2017. But that date im not get the product on ma hand. I called the courier boy, he also dont knw abou the product and he tels me that call to customercare and they will resolve ur problems all. Is that not good manner from a customer care assistand. So plz arrange pma product on ma hand...

Respected sir/mam,

I have ordered for a basic mobile (Gfive z8) through shpclues.com.

Order no:[protected]

I have received the product with order form and made payment of rs:892.

Once i opened the packet inside one mobile (Dead/fake) pic same like in website, one charger (Not working), one battery (Not working). I have contacted with shopclues.com customer service and i was informed...

I have ordered one t-shirt from shop clues order number[protected] amount 428/- including shipment. I havent received my order yet but getting calls from one person number - [protected] that i won one car costing rs.12 lacs from shopclues lucky draw. So he is asking for my account number to transfer money and all.. Why this kind of person is calling and how can they reach through our number and address??? This is not acceptable. Kindly look...

A wrong product was delivered - different to what was shown in the picture at the time of ordering. Our issue was that since we were out of town we weren't able to raise a return in 10 days, however, we raised a complaint on 15th november 2017 and then again on 18th november 2017 but no team member contacted us. We called the customer care desk again on 20th november 2017 - and instead of accepting their shortcomings of not contacting in...

I have a account on shopclues from last 2 months and in last 2 months i got 4 orders and all those orders were fake as i delivered those orders they wont even accept by the customers and i already dropped lots of mail to shopclues that i am receiving fake orders from my competitors so one of your shopclues agent (Sony singh) convinced me to buy 1200 pack then i purchased that pack but again it was happening then again one of your shopclues...

Against order[protected] on line shopping co. Was required to deliver a coal fire based "portable briefcase style folding barbecue grill toaster barbecue", whereas a wrong material, 2000 watt electric grill made in china, was delivered on 17 nov 2017 to me.
I want shopclues.com to deliver the correct item as per order and take back the wrong item delivered to me....

I have placed an order on nov 11, 2017 at shopclues.com for envie 4 x aa rechargeable batteries and charger combo and it got delivered on nov 13, 2017.
I do appreciate the speedy delivery given by the shoplues but i am not at all satisfied with the product they have delivered to me.
Out of 4 batteries 2 were having rust on them, they were already used, one of the battery was leaking also.
For this i have raised a return...

I purchased a basic feature phone samsung guru from shopclues.com on 7th non 2017. Order number :[protected]. After a long spell of more than a week i got the parcel. Unfortunately, they sent a duplicate phone. I immediately created a return and the pickup was done on 16th nov 2017.

After that, i was getting sms "pickup not done after first attempt". I emailed shopclues customer support to which they asked me to send the return...