ShopClues.com Complaints & Reviews

I ordered from shopclues a casio enticer watch (Order id:[protected] on 4th november'17. I got the delivery on 9th november. But i only received empty boxes in it today. There was no watch in it, only boxes.

An empty casio box with all papers intact except the watch. I request you to please look into it seriously & urgently. The seller name was:

Vee ess sales pvt ltd. A-38, 1st floor, mayapuri, industrial area phase2, new delhi. M: [protected]

This reflects extremely bad on the company and sellers that are listed on your website. I never expected this to happen, it is very shocking for me. I wanted to gift it to my wife on her birthday and you have completely spoiled it. Kindly resolve it at the earliest.

Resolution: i want complete refund into my account through which payment was done. I do not want your shop clues credits.

Hai,
I am snigdharani sahoo from bbsr. I order a blue-black tops on shop clues.com. Order no. Is order[protected] and order item name is klick2style dual tone cap sleeve viscose top blue-black, which amount is 307/-. But this quality is very chief and low, so that i have been return this item by blue dart courier on date 2/11/2017. Which awb number is [protected]. But till now my balance not reflect in my bank account rs.307/-. This regarding i have more complain in your customer care, but it does not resolved till now. What is the problem? Why you are not refund my money? Why you are taking a long time?

Hi
I'm paresh
My number - [protected]

Yesterday (08/11/2017) i got call from [protected] this number and they told me you are shopclue lucky winner, when you spend 4000 then you will be get below 5 product out of any one product
1) sony bravio 40 inc led
2) i phone 6s
3) lg refreigretor double doors
4) dell inspire laptop
5) blue star ac 5 star 1.5 tone

And they told me you are not booked 4000 product directly you suggest what you want, that product will booked by are side and any one of above 5 product you select that product will provide you
And they said payment will paid direct paytm thru this number - [protected]
And when i paid 4000 this number paytm thru then after they sai you getting tomorrow call from our manager thru they will confirm you and then after your product and selected winning price will send your respective address
And after second day (09/11/2017) i got call and they told me your product will dispatch your order but your gift price including gst so your gift price 48777 so you first pay gst + insurance chrgs = 11999 chrgs, so they told me pay first pay 11999 then after they delivered order. Then after they call me but i dont pickup the call
So please check & inform your customer for this type of fake caller is survived so be alert
Fake caller number - [protected] / [protected]

This is my order #[protected], amount was debited twice from my account and i recd one payment back and yet to rec another amt for rs.1890. I spoke to customer support and they suggested to send me the bank statement to address which they wll send to my verified email address. I didn't rec any mail as my shopclues account email id was wrong. I would like to inform u to send email address to forward my bank statement, my email id is [protected]@gmail.com. Pls help me as soon as possible. It has been more 3 weeks.

Sir mera name bhavesh patel hai contact no [protected] maine 27/10/2017 ko "bay mini rugby style bluetooth speakers connect with fm / pen drive / sd card / etc." order kiya tha order id:[protected] aur product mujhe 1/11/2017 ko ecom courier se mila aur jab maine product ko check kiya to usme fm aur mic kam nahi kar rahe hai to usi samay maine product ko return karne ki request dali return id:5131970.
Aur mujhe 3/11/2017 ko ecom courier se phone (No[protected] aaya parcel return lene ke liye to mai marriage function me gaya tha 15 min wait kar ne ko kaha to wo bola kal collect kar ta hu
Lekim steel ab tak koi product ko lene ke liye nahi aaya aur amount bhi jama nahi hua mere account me.
Sir meri aap se request hai aap currier aue seller se strictly action le aur mujhe mera amount refund dilaye.
Thanking you

Today on i got a sms from im-shpcjs saying you are winner of shopclues company online shopping you win -1st prize [tata safari] and amount rs.12, 80, 148/- registration service 6, 500/- on 07/11/2017 deposit for only datails contect me shopclues customer care no. [protected]. I want know whether u give such prizes or it is fraud??? I called on that number. One man was speaking. He asked me whether i want tata safari car or cash.

Order id[protected];[protected];[protected] and[protected] return due to poor and wrong quality of products. Payment has been made before delivery. I have been following with shopclues for refund of these four products but they are processing the request for the last 1 months. Their toll free customer care no is never reachable. Worst service. I am planning to approached consumer forum as balance yet not reflected in my account. Refund earliest to avoid legal issues.

I had order a kurti and go topayment gatway of sbi online banking.
As i completed the payment process my session get expired & payment status is showing not successful in shopclues acccount.
But payment has been deducted from my account. My bank has been declared that payment has been settled with merchant.

Transaction reference id is :
[protected]igacehfgh1
Inb avenue india pvt. Ltd.

Please do needful.

I ordered for bi fold wallet but you sent tri fold of lower quality. Below are the order deatails. Please check and rectify.

Your mail is as follows:

Your order number is[protected]. We will send the tracking details when we ship your order, meanwhile you can manage your order at

My account


We will deliver your order by

Thu 9 nov


Your order will be sent to

4-5-29/60, 3rd line, vidyanagar, guntur, andhra pradesh, 522007, india

Mobile no: +91 [protected]


Payment mode: cod

Please keep rs.254.00 ready in cash at the time of delivery.
Product
Bb bi-fold maroon leather wallet for men
Quantity: 1 unit price: rs.599
Discount: rs.359 subtotal: rs.240
Product
Subtotal: rs.240
Shipping cost: rs.0
Cod processing fee: rs.14
Total rs.254

I had a pathetic experience buying a software on shopclues. Ms office 2016 professional plus was listed on the website as a genuine software and i made the payment post which an email from some sk retail fake email id came with the product key. As there was no license in my name nor there was any license terms etc that this software is licensed to me and will never be sold to anyone else, i talked to microsoft sales team to authenticate this product key. They told me that the vendor can give the same key to multiple people to authenticate their installation and we should not use the key like this unless there is a proper license along with invoice for the product sold from a genuine microsoft dealer to me. I contacted shopclues and reported on this pirated software to which they assured to me that they will take an action against the vendor and will also issue me a refund immediately. Since then i have been constantly struggling trying to talk to shopclues for the refund status but they are not even ready to refund the money and just keep giving an answer that the vendor has rejected the refund. This is ridiculous. I am logging this complaint here finally and will also be submitting a case to consumer court.

Sir,
Greetings of the day!
On tuesday[protected] i received my order from shopclues having order number is[protected] from xpress bees. After receiving it didn't satisfied my expectations and i decided to return that order and i requested to return that one. It was approved and on wednesday[protected] it was scheduled to reverse pickup but at evening the pickup boy of ecom express told on phone call that he is getting late because he had to deliver some item immediately so he will come to me next day. I told ok. But next day he didn't come and next day i talked to ecom express office where a lady told me that pickup boy will contact me before 7'0 pm. But till now no one contacted and in return i received a message that my return request has been closed. I don't want to close my return request. Kindly help me and sort out my problem.
Waiting for your kind response.
Thanks

Hello sir i am from kachhawa my delivery is a selfie stick there price is 168 including delivery charge but they are demand for 230 rupees and they have no manner to talk anyone they are talk me to abusing and they are mostly talk with abuse and lastly i am not give them 230 rupee's then he will talk me i am going and canceled your delivery and they will go.

There is a mobile no of delivery man [protected]

Plz take any query about them thank u sir.

Dear sir
Shopcluces se lotto men sports shoes purchase kiya tha (Order id:[protected], order placed on thu, 21 sep 2017) (Our transaction detail sbi net banking 21-sep-17 to transfer-inb avenues india pvt. Ltd —
[protected]igacbdvhh6 transfer to 4)
Wrong color /size ki vajah se return kar diya tha, uska refund rs.833 hamare a/c me aana tha abhi tak nahi aaya, shopclues customer pe ham 16 oct. Se lagatar complaint kar rahe par koi natija nahi nikal raha hai bolate hai hamari taraf se refund ho chuka hai aap bank me jakar pata kare aur charg back form bharo, me 3 bar bank jachuka par bank bolta charge back keval atm transaction fail hone pe bhara jata hai aur refund ka paisa aaya hi nahi to kahan se account me show karega, please sir shopclues se mera paisa nikalwa kar jis account se payment debit hui hai usme account me jama karane ki krirpa kare ati kripa hogi
Thanks
Mohan lal
[protected]

We ordered 3 saree in diwali, but received only 1 and the amount was collected for 3 saree. Now we are chasing shopclues for refund. Also they have send a mail saying amount is initiated. Also customer support people are not aware about case. There is only 1 answer from them `concert team will call u `.
Shopclues are willing to refund?

My mobile number has been used by an anonymous person for shopclues product booking. I am getting otp numbers and receiving calls from delivery persons. The person who given my number is mr. Muthukumar. A, mailid: [protected]@gmail.com. Address: no 06, kamarajar salai, gopal naicker nagar, padi, chennai, tiruvallur - 600050. The orders taken using my number are[protected],[protected] &

Order ID:[protected]
Order Placed on Thu, 26 Oct 2017

I have been delivered with a dead phone which is not Switching On, Shopclues is not returning it. I don't wish to buy this phone. neither i want to go to service center, I don't wish to waste my time.
The phone was in proper packing and there was a seal also.

Kindly consider it as urgent, please reply

I had ordered deemark ultrasonic beauty power perfect pore around 10 days back when i orered first transaction was failed and the second one was successful but twice the amount was deducted from my account.
I called shopcules numerous time but they are not refunding my money. More than 5 times i had called them and also mailed them but they are not giving any response. My order id is[protected]. Pls help

I did order on 22 october 2017, order no[protected] for six pack nutrition-100 whey-1 kg
After placing order i have gotten 28 october 2017 delivery date.

From that date product is still not delivered yet, it seems i commit a mistake that i have been did shopping with shop clue,
I have received message from your side that product is deliver but actually it is not.
Is this your service although i have already raised issue in past but there is no corrective action taken by you.
What i expect your customer service in future.

The above item (P1000 education tablet) delivered vide order number[protected] is defective. I had raised two complaints but till today no replacement received. Is this the way shopclues are dealing with customers?
Send me replacement immediately.
I tried many times with new batteries but it does give any sound or light.
I was supposed to give it as gift to my grand son but failed. The packet was
Ok when delivered without damage. But the piece is defecrive
Send me replacement immediately or refund the amount. I can get from other companies like amazon or flipcart.
C mahadevan
Bangalore

Hello
I complete all the forumalities instruction
Company s promotion scheme
But i cant received till now my order

Reference :
*shopclue maha sale offer*

*shopclues maha sale special loot offers*

*1. Lenovo z2 plus -* rs. 1079 only.

*2. Redmi note 4 mobile -* rs. 1059 only.

*3. Philips trimmer -* rs 199 only.

*4. One plus 64gb-* rs 1899 only.

*5. Jio wifi-* rs 179 only.

*and much more...*

*order now -* www.shopclues-maha-sale.com

*offer valid for limited time only.*

* (Free delivery and cash on delivery also available).*

Kindly check & give me your commitement full fill

Prafulla sancheti
C1 /602 lake view socaity
Bandha talab
Ganj para
Durg 491001

Mail id
[protected]@gmail.com