ShopClues.com Complaints & Reviews

Dear team,
I have taken sansung led tv form shop clues and order number is[protected] dated 31 oct 2016.
This tv is under warranty. We have a problem in tv but samsung company told that we will not repair this tv because this tv in out of india.
How we know this tv is out of india??
We have already send mail to shopclues but yet not received any response.
Please help me or responce.

Thanks
Sudhir jain
[protected]

My name is robith. I ordered a handset mobile inovu i7 on 21 september 2017 which cost 349 and delivered it on 03 october 2017 at cod of a total cost of 412. The product was not properly working. So i decided to return it back. I requested my return on 04 october 2017. The reason of the return request was to take it back the product as soon as possible and receive a genuine refund. But my return request was rejected by shopclues on the same day. The reason shopclues rejected my request is provided below as screenshots regarded on the purchase of the product. So i kindly request for a refund of my purchase and return of the object.

Mujhe aisa msg aaya. Shopclues.com
Congratulations
Your name have been selected for one assured gift.
1. Dell inspiron laptop 15.6 inch
2. Sony bravia led smart tv 40 inch
3. Lg refrigerator double door 335 liter
4. Apple iphone 6s
5. Blue star ac 2 ton for further details call on
[protected] is number se mujhe call aaya is no pe [protected] rs.4498/.
Mujhe pay karne bola maine kiya.
Baad phir is no se call [protected] aaya
Tax pay karo rs.11999/. Itna pay karne baad aapko odder ke saath gift aayega.
Aur is ne ye account number diya neeche hai

Your order id[protected] &your gift dell laptop 15.6 inch order id[protected] worth of rs-42, 299/- 4498 (Sales & vat). Your order has been booked. Shopclues.com. Confirm your payment for your earliest delivery of product. You will get tracking details once we ship it

State bank of india
Name-sambhu lal jaiswara
A/c number-[protected]
Ifsc code-
Ye aapke shopclues ke numbers hai ya peke number hain
Please call me urgent
Maine abhi itna pay kiya hai. Rs.4498.

We ordered clothing from shopclues... N one of your workers took information about this and said we won som price and demanded rs 1700 from us. We payed him through pay tm. This is the no o[censored]r shopclues wrorker [protected]. We belived him cz he confirmed us tht hez from shopclues.. Please tak action for this.. I[censored] nid any prove thn we hav cal recordings. M giving atachment of his photo.

I had ordered a product last month for inr 6000 (Order id[protected]. After delaying it for so many days i have not still received the order and on top of it customer care is saying the order has been delivered.

Return my money immediately. I will any amount necessary to social media influencers to spread the message and ensure no one falls in this trap again.

Purchased online product and paid online. They claimed to deliver the product latest by 2nd oct but not delivered yet. On contacting they are falsely claiming to have delivered the product. They did not provide any additional courier partner name and tracking number is not valid. It is a beauty cosmetic product and i paid 532inr for it on 19th september 2017.

Dear sir
I am very disappointed that i shop in your shopclues app. My order is not received on delivery date and one by one day my delivery date stand by your site when i call your customer care you says that your mob no is not contactable so we are not send delivery day. Are you making a fool.
I am like a stupid that i purchase power bank from your app.
If you are not delivered product on delivery date than why you give me a date.
Plz give me answer and send my product as soon as possible.

Vivek kumar jha
Kanpur
Mob-[protected], [protected]

Order id[protected] for lenovo thinkpad x240 intel core i5 4th gen. 8gb ram 1tb hdd wifi win 7 pro.
Mail id-india4321. [protected]@gmail.com

I have received product on 27 sept as dead and invoice date is 21 sept. I return requested to them. They said me provide doa certificate from lenovo service center. I visited service center on date 2 oct (30 and 1 oct off to all service center). They refused doa. Because doa can get 7 days after purchase. My question to shopclues is that if invoice date 21 sept and received date is 27 sept 7 days already passed in dispatch so how can i get doa?
So its kindly request to shopclues refund amount without any excuses.

Hello...
My order website www.shopeclues.com
My order id[protected]
I orderd stainless steel bowl set of 4pc, but they send me wrong item..
If when ever i orderd somthing in shopeclues website i recived allways wrong items. I dont know why they peoples cheating for costomers. Im accepting allways what they send me. But this time i dont want accept this kind of cheating durty item i need to return or refund my money i will never order anything frome shopclues any more sure and i will publish this chaeating story with my family and friends soo now im requisting my refund as well as possible..
Thanks

Dear sir/maam
I have ordered a georgette saree whose order number was[protected] and cancelled it after reedeeming it into my cluesbucks and not got back my 1088 cluesbucks i also dialed your complaint number but i did not got any response a lady asked me for my mobile no and it will reflect after half an hour but now it is more than 3 hours and not got any response yet so please help me get rid of this problem i will be very thankful to you
Thank you.

I had ordered bombay dyeing double bed-sheet (2 qty) on 7th sep 2017. The order id. For the both was same (I. E.[protected] and both the product was delivered in the same packet, hence the return request for both was same, and as the quality of the product was not good, i immediately requested for return and as there was not a separate return request link for two separate products, i thought both the product came in the same packet so i have to return both in the same packet. So i handed both the product to the courier boy. The courier boy also asked me if i was returning both the product. He handed me a slip but i did not noticed that the qty was not mentioned in the slip. After few days i got my refund of rs 413. But the actual amount was 825. As i contacted customer care, they told me that i have only requested return for one product. And they have received only one product. I immediately contacted the courier boy. He also said that he has sent both the products in the same packet. And the important thing is that the courier boy also did not notice the qty in the slip and also he does not have any written slip or proof for that. How is it possible that i have already returned both the product and courier boy also have send both the product in the same packet and shop clues only received one product? Shop clues are lying. Please help me to get refund.
Thank you.

I hav got the wrong sized shoes and still from your side no one is been here for collecting d product even i hav cmplnt for many of tims. I hav been complaining for this since last 4 days but there no1 to help out from your side. Do it as soon as psble. Deliverying customers wrong product and then. Not taking return. I jst need ur member to take this n exchange it

I had purchase this mobile at order no[protected] on shop clues on date 14 march 2017 but its not working properly having battery problem and sound button not working properly also having microphone and speaker problem i want to replace this phone please help me

Dear sir,
I have ordered for 3d cotton floral double bedsheet combo set with four pillow covers for rs.623.00 on 25th september 2017. My order number is[protected]. I got my items on 02 october 2017. But i got another two bedsheets. I am totally disappointed. I am extremely sorry to say that this is perfect cheating. I need to take this two bed sheets back and send me the bed sheets which i have ordered.

Thanking you,

Aruna gopinath

I did booked a phone (Inovu i7) on 23/09/2017 but it was not reached to me on date which was 02.10.2017
I complaint on about it but no response on shopclues.com side
If my order not delivered to me then we never deal with shopclues.com in future

I want my order delivered on today otherwise give me may money back

For your inquiry i give you some attachments

I order one product from shopclues, nokia 3220 but the contitions was not good,
So i already return the product since 2nd september 2017 and its already one month now,
But they are not responding my reply. They are lying at me,
Whenever i try to complain about my cash they told me to wait 2 or 3 days, after that same thing again.
Waiting waiting and now almost one now but still now they are not deliver my cash
They lying at me, i try more then 100 time but they are not responding my reques now...
I wan my cash its rs.954 so please kindly help me my requs... This is my order number[protected] thankyou

Hlo sir i have purchased a product from the shopclus and i don't know which product you are here.. I have been applying the product as a product and i don't know what to do nd therefore i have to refund that i have been refunded to men.. So that there is a refund that is required for refunding the payment by refund me a/c details. He is not a bribe nor is he a product that is not worth the money. He does not know anything about the product and if he is not refunded to u then he will have to refund the money back to me, if he has any kind of product or cash to in my cash bucks..
Order id:[protected]
Return id:4858384

Order placed date: 26th sept. 2017
Order id:[protected]

Order detail:

Ritebite max protein professional, 12 piece-choco almond
Total amount: rs 2700.00
Qty: 2
Status: delivered
Order was delivered on: mon, 02 oct' 17

Goods received:

Another product: i order 12 x 2 pieces of 100 gm each choco almond but what i received is 24 x 1 pieces of 50 gm work out which has mrp of 1320 rs. I had paid 3000 for these products.

I am really upset with my self why i chose shopclues. I want to file complaint against this site and the seller.

See the quality of packing and you will realise how shopclues is the poorest in online shopping market. It is terrible.

Dear Sir,

I was forced to buy Starter Pack for INR. 1200/- to provide me the services for 1 full year.
This starter pack was forcefully imposed on me by Mr. Lokesh (Marketing Executive).
He had to just sell and complete his target by cheating the sellers. Do you think that this strategy will work ??
When I saw the feedback I was shocked to read all negative feedbacks. Mr. Lokesh and your shopclues company have trained the executives to cheat and earn. How can I trust the customer of this kind of site? I need explanation for the same.

Regards
Arva

I have purchased stonxp3 high speed 10400 mah power bank from shopclues. As i delivered the power bank, i have charged it for 12 hrs and later tried to charge my mobil. It was not working. It was faulty piece. Later i contacted the shopclues customer care for replacement. They are suggesting me to contact nearest service center for repair. I want the product fully replaced by new one.