[Resolved]  ShopClues.com — my order is damaged

Website:Google

As my order of earphones was delivered but the product is damaged i'm calling ur customer service from last three days but no respond i want to place my order back pls respond as soon as u can and take my order back my humble request because i'm fed up off calling ur customer care because of their unresponsive ness so please take it return and return my money
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Dec 27, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2019
ShopClues.com Customer Care's response
Dear Sunitha,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Complaint comments 

Comments

When I received your product two item was missing. sirmeru and small coconut. send me these 2 items as soon as possiable
ShopClues.com Customer Care's response, Nov 28, 2019
Verified Support
Dear Prakash,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Plz give me my money
Pallavi Gavankar's reply, Nov 19, 2019
I dnt like this product give my mony
ShopClues.com Customer Care's response, Nov 28, 2019
Verified Support
Dear Pallavi,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please specify your concern in detail to enable us to resolve this matter at the earliest.

Best Regards,
Team ShopClues
Sir, today I have received s message indicating my names selection in lucky draw for TATA Safari car. This is fraud. So why is company not taking stern action against the fraudsters. The message is"Shopclues network You win 1st prize Tata safari car price is INR 1260000 detail contact helpline - [protected]" please look into the matter urgently
ShopClues.com Customer Care's response, Nov 28, 2019
Verified Support
Dear Hermat,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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