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ShopDealClue Complaints & Reviews

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Updated: Apr 4, 2024
Complaints 239
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ShopDealClue reviews & complaints page 7

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L
Jun 17, 2020
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I have ordered an item in shopdealclue site on 08.06.2020. I didn't receive the product and the status is still processing. My order number is 42357. Kindly accept the complaint and initiate proper action for delivery.
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    Sairam Majety
    Jun 17, 2020
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    I have ordered philip's trimmer on 30/5/2020, still now i didn't received. Tracking i'd showing no information on consignment
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      S
      Sudhakara Rao Daivapu
      Jun 15, 2020
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      Address: malleswaram, Bantumilli, Krishna , Andhra Pradesh

      I have ordered one philips trimmer on 05 june 2020, but no shipping details given and expected date of arrival also not mentioned.
      I am giving my order details, pls let me know the status of my order. If the shippment is not available, pls return my amount.

      Order no - #42056
      Date. - 05.06.2020
      Amount paid - 2299/-
      Payment made - cc avenue
      Ref #[protected]
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        S
        Sairam Majety
        Jun 12, 2020
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        We have ordered philip's trimmer on 30/5/2020 with i'd 41408, & the ecom tracking i'd [protected], but ecom tracking i'd showing shipment was undelivered due to non available of customer in bangalore, but actually our shipment was eluru _534001, so please send our shipment eluru
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          S
          sriramshashank
          Jun 10, 2020
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          I have ordered Phillips QT 4011/15 corded & cordless timmer for men on 25-May-2020, order no. 40738. Till date I haven't received the product. They have sent me a shipping order link which is a random link and nothing to do with my product. I have called that courier service and found that shipping order and customer was totally different.

          I have tried reaching them multiple times on their [protected]@shopdealclue.com as well as[protected] but no response.

          I want to cancel my order and want my money rs.1875 back in my account. I have already sent cancellation email to them and again no response. Request you to kindly take some action on such people.
          +2 photos
          Jun 20, 2020
          Updated by sriramshashank
          I see many people are complaining about this ecommerce website and actions are very very slow. Why dont we take strict action on such people to atleast avoid new people getting cheated?
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            V
            Vishal Mogal
            Jun 8, 2020
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            Address: 175 Sector 24 Faridabad Faridabad District Haryana India - 121001

            I received the order but it has wrong product inside.
            I ordered for philips dura power bt3221/15 corded & cordless trimmer,
            Instead you have wrongly dispatched qt 4001/15 which i did nor ordered.
            Please arrange replacement / refund asap
            Please find attached pictures of the same
            +2 photos
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              R
              Rupeshdb
              Jun 7, 2020
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              I have ordered samsung galaxy active smartwatch, order no.42063 on 05.06.2020. Two days gone still processing of order shows on the website.
              I want to cancel my order and want my money rs.8299 back in my account.
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                R
                Rajendrakumar Deshmukh
                Jun 4, 2020
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                Dear Sir

                I received the consignment But it has wrong product inside.
                My order is for Philips Dura Power BT3221/15 Corded & Cordless Trimmer for Men (Grey),
                instead you have wrongly dispatched BT 3201 which I did nor ordered.
                Please arrange replacement / refund ASAP
                Please find attached pictures of the same

                Regards
                Deshmukh
                [protected]
                +6 photos
                Jun 04, 2020
                Updated by Rajendrakumar Deshmukh
                Dear Sir

                I received the consignment But it has wrong product inside.
                My order is for Philips Dura Power BT3221/15 Corded & Cordless Trimmer for Men (Grey),
                instead you have wrongly dispatched BT 3201 which I did nor ordered.
                Please arrange replacement / refund ASAP
                Please find attached pictures of the same

                Regards
                Deshmukh
                [protected]
                Jun 04, 2020
                Updated by Rajendrakumar Deshmukh
                Wrong product received Order #40915 May 26, 2020 Please arrange replace/refund

                Dear Sir

                I received the consignment But it has wrong product inside.
                My order is for Philips Dura Power BT3221/15 Corded & Cordless Trimmer for Men (Grey),
                instead you have wrongly dispatched BT 3201 which I did nor ordered.
                Please arrange replacement / refund ASAP
                Please find attached pictures of the same

                Regards
                Deshmukh
                [protected]
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                  G
                  GOPALA JOISA
                  Jun 4, 2020
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                  Ref no order 41162 did[protected]. I ordered a philip's beard trimmer bt3221/15. But today i have received philip's beard trimmer bt3201/15 of cheaper quality which is not needed to me. So please send me which i ordered or credit my fund to my account.
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                    G
                    GOPALA JOISA
                    Jun 4, 2020
                    Resolved
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                    Resolved

                    I had ordered philips beard trimmer bt3221/15. But i recieved philips beard trimmer bt3201/15. So i want to return the item. I have even not opened box in the parcel. Please get me the right product as mentioned above. If the item does not exist in stock i request you to refund the money to my account.
                    +1 photos
                    Jun 4, 2020
                    Complaint marked as Resolved 
                    Jun 27, 2020
                    Updated by GOPALA JOISA
                    there is no answer from shopdealclue

                    Jun 27, 2020
                    Updated by GOPALA JOISA
                    order no 41162 dtd[protected] for hair trimmer bt/3221/15.

                    My order no 41162 dtd[protected] for Philip's beard trimmer 3221/15. But I recieved cheaper quality Philip's trimmer 3201/15 which is not required to me. My ordered tr I'd [protected] ecom Express. Please send me bt3221 trimmer or credit my atm rs1799 to my account . Ccavenue
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                      amarkate
                      Jun 4, 2020
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                      I have ordered (40912#) the philips trimmer and payment also done (Inr 1799/-). But now i can see this order status as cancelled, not sure why the status is showing as cancelled though i done payment (Received payment successful email also). As ordered cancelled but amount 1799/- was not reverted to my bank account. I sent various emails to them but no one is responding. They haven't mentioned customer care number where we can call them but by searching on internet, i got one number [protected], but while calling this, customer care guy were asking install team viewer on mobile and he needs remote access of mobile. Not sure why he needs remote access as i deny to give access he cuts the phone and then he is not responding to my call. Could you please look into this issue as early as possible.
                      +1 photos
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                        ShivPal Suraj
                        Jun 3, 2020
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                        As we know that guys it's a totally fake website because i placed a order on 1 june but still it's showing processing and now i want to cancel my order but there is no option to cancel my order plz cancel my order as soon as possible.
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                          N
                          Noor Basha C
                          Jun 1, 2020
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                          Resolved

                          Respected sir, i order (Order#40817) on https://www.shopdealclue.com is successful. My order didn't show in track order. But you are saying that order #40817 is generated to some others. Simply you are saying don't have any order upon your name. But my amount 2128/- was deducted through your ccavenue ref no.[protected], dated 26.05.20, time 1:26pm. After that i approached to banker they are saying amount was paid to merchant and they had given a ref no.[protected]. Please help me and refund my amount. Thank you sir.
                          Jun 8, 2020
                          Complaint marked as Resolved 
                          I received amount 2022/- instead of 2128/-.I loss amount 106/- . I call regularly and intimate 6th day, 7th day like that. Contact person : Mr Ranjeet - 08384034481.
                          I received amount 2022/- instead of 2128/-.I loss amount 106/- . I call regularly and intimate 6th day, 7th day like that. Contact person : Mr Ranjeet - [protected].
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                            T
                            Tanish Mahi
                            May 31, 2020
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                            There is no sound
                            I have tried several time but there is no sound they are properly paired but are not working worst experience
                            ShopDealClue customer support has been notified about the posted complaint.
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                              S
                              Siddhi Deshpande
                              Mar 19, 2020
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                              Address: Mumbai City, Maharashtra, 400031
                              Website: Shopdealclue

                              Dear team,
                              I know you all are working so hard kindly work more hard because i have ordered bose tws wireless earbuds in which right side earbud is not even working. Kindly refund me or else work hard to give me another one. Check it before delivering. Because no one is free here to look after you everytime like a girlfriend or boyfriend. If it is your work do it 100 % otherwise don't do it. I hope you will do the needful.
                              Thank you
                              Regards, siddhi
                              customer support has been notified about the posted complaint.
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                                Rohan0601
                                from Powai, Maharashtra
                                Mar 17, 2020
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                                Address: Faridabad, New Delhi, Delhi, 110064
                                Website: The product is not as per the expectations, kindly take a return of this product and make a refund

                                Dear team,

                                This is in regard with the neckband which has been delivered to me and i found that the quality of the earphones is not as per the expectations. Kindly make this product return as soon as possible and do the needful at the earliest.
                                I have been trying to reach your both numbers but one ([protected]) is not reachable and the other one ([protected]) nobody is picking up the call. Kindly make this product return as soon as possible.

                                Regards,
                                Rohan arora
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                                  Samit Mata
                                  Mar 12, 2020
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                                  Address: New Delhi, Delhi, 110006

                                  Order #38317 was placed on february 25, 2020 and its showing status is currently processing.

                                  They are not responding to emails. Message sending on there contact us page is not even working. Contact number which they have provided is not even contactable.

                                  I want my amount, i paid using my credit card. But these people dont even bother to reply.
                                  Mar 12, 2020
                                  Updated by Samit Mata
                                  need my hard earned amount
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                                    muksam76
                                    Feb 26, 2020
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                                    Address: 175 Sector 24, Faridabad, Haryana, 121001
                                    Website: www.shopdealclue.com

                                    I had purchased an item from shopdealclue, the order is displayed as cancelled and i have not received any response of refund. The transaction was done via order number:38102 Cavenue ref number:[protected] for INR:775.00.

                                    Now I am sent couple of mails to support @ [protected]@shopdealclue.com but no received any response from them. Request you to please help me get the refund.
                                    +1 photos
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                                      Neha Ambedkar
                                      Feb 17, 2020
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                                      Plz refund my 800 rs plz bohat jyada orritarion huvi he... I messeg number of time but no one to have time to license customers voice and to resolve their problems... This shopdealclue is biggest fraud web side.. Plz gyes do not buy any thing from this side... Their is no customer care number nor they hav seriousness to see customer emails or compaint box... How many meanseg their... Fraud fraud web side... Dusronke paise lutne vale log baithe he yaha pe...
                                      Order realme wireless earbuds rma 108 but not deliver original product. so please return my product. product deliver today 08 Mar 2020.
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                                        Neha Ambedkar
                                        Feb 11, 2020
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                                        I ordered mi 10000mah power bank
                                        800rs. Then i cancelled that order. Now its over a 30 days still i have not getting my refund messages or my money. My order no 33606. Plz my money send me as early as possible.
                                        I have written email at [protected]@shopdealclue.com but their is no response of my mail. Plz see my problem and solve it.. Plzzzz. Refund my800 rs...
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