Siemens Home India
Siemens India
Customer satisfaction rating: 74%
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Siemens Home India Customer Care

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Address
Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East
Mumbai
Mumbai City District
Maharashtra
India - 400093

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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74%
Complaints
348
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0
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251
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Siemens Home India Complaints & Reviews

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We had ordered the fridge basket from siemens for our fridge.
It ahs been more than 45 days we have still not received it yet and after calling upon the toll free number numerous times no reply was received.
The call operators kept saying that we will receive our product within a week whereas already 45 days have passed.
Sep 21, 2020

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Siemens Home India customer support has been notified about the posted complaint.
Dear Nidhi Parekh,

We are sorry for the experience you had and would certainly help you with this. Kindly share your registered contact and location details, so that our concerned department can get in touch with you to assist further.

Regards,
Siemens Home Appliances Team
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    Dish washer purchased & installed on 28th June 2020.
    Service order no [protected] dated 8th August 2020. Location Surat.br...
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    Siemens ( Bosch) warranty is fake, From past 3 months, my dishwasher is not working but inspite of repeated requests there is no response . They just tell that they are coming but never came, don't keep there appointments. If i call they are coming next day and then part is coming after 15 days but it will never happen
    Aug 20, 2020

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    Siemens Home India customer support has been notified about the posted complaint.
    I lodged my complaint on 4th june, after that executive came and told i need to pay Rs 4500 for repair and i told its under warranty, they told one part is under warranty and other you need to pay, what a method to charge money

    After 1 month executive called me that they forgot the visit and pls tell me the problem. i send serial number again, they told part will come by 14th august and now after complaining here, they are doing harassment calls from Bosch (Siemens), they are doing timepass, telling executive is coming from different numbers
    Dear Dipesh,

    We are sorry for the experience you had and would certainly help you with this. Kindly share your registered contact and location details, so that our concerned department can get in touch with you to assist further.

    Regards,
    Siemens Home Appliances Team
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      I purchased Siemens all range for my kitchen in 2015.
      From day one 5 burners hob giving lot of troubles, raised complaints...
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      Despite multiple complaints and emails to siemens customer care, my complaint no. [protected] stands unresolved till datebr...
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      Detergent dispenser door remains open
      Aug 11, 2020

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      Siemens Home India customer support has been notified about the posted complaint.
      We require an urgent service
      Hello,

      We regret the inconvenience caused and would certainly help you with this. Kindly share with us your registered contact and location details, so that our concerned department can get in touch with you to assist further.

      Regards,
      Siemens Home Appliances Team
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        It's just Five years and already Water inlet broke couple of years back and now Heavy smoke came out when machine was in Spin mode and technician suggesting to change Drum and shock absorber which might cost around 10K.

        German Products are believed to be redundant for such errors and if a washing machine can't even complete 5 Years it's a disgrace to German consumer products.

        Please do the needful.
        Jul 17, 2020

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          My self swapnil parikh residing in mumbai, d n nagar andheri west, i have been using seimens washing machine, where i had...
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          It has been around one month that no one has reached out to us yet. I totally understand and empathize with the covid situation. But, the waiting time has been unbearably long for me. This is unbelievably pathetic service provided by siemens. This wait has been long enough for me to discourage myself and anyone else in future for buying any of siemens products. Maintenance and after sales service is supposed to be equally important as the quality of the product. This needs to taught to the after sales team, in general. If not, i am sorry to tell you that you are planning to fail as a product and as a company.
          Jun 23, 2020

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            I bought this refrigerator with model no kg57nai40i on october 2019. After 3-4 months the inverter got broke and we had to replace it. Again after 1 month there was gas leake. Now in the period of lockdown refrigerator stopped working and there was immense noise from the machine like crackers. There is absolutely no temperature control and my food is getting wasted. I am in very much trouble for last 2 and a half months nad company has refused to replace this model. Also the service is very very poor and service head doesn't even know how to talk to a customer. Being a customer i am in very much trouble during this period of pandemic and still company is not taking any responsibility for this faulty product. Dont bye this
            Jun 20, 2020

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              Its been few weeks since complaint was registered regarding issue with dishwasher. No response for service center. They said...
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              The dishwasher starts having problem as soon as the warranty gets over i. E in 2 year 1 week i get problem, because of lockdown they weren't able to send an engineer and even after lockdown is over they dont seem to be bothered about the hassel and least bothered even after continuously complaining
              Jun 15, 2020

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                I had purchased siemens washing machine on 1.10.2017 with model/e-nr:wm1251671n/01 & slno.[protected]. From last days problem with inlet i. E. No entry of water. Please arrange to send service engineer
                May 25, 2020

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                  Hi,
                  I am from surat, gujarat. I had placed complaint regarding refrigerator cooling issues to the respective siemens...
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                  I would like to complain about the chimney purchased by me a few months back. I have complained regarding the functioning...
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                  Lots of brand available in market then also i choose siemens because of it's brand name and service and product quality.br...
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                  I had bought a siemens washing machine on 29th april 2017. And on 23rd september 2019 it has stopped working. The machine...
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                  Highly disappointed with customer service. 2 months back after paying service charges again within two months the dryer stops...
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                  Ever since we purchased siemens washing machine we have been facing serious problem with the product. Its showing error e17.br...
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                  Dear sir/ma'am

                  We have purchased a washing machine of your company on february 2017.

                  1) first...
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