Simplilearn Complaints & Reviews

Address: Simpli Learn Online Fraud

Website: Simpli Learn Online Fraud

" Data Analyst Master Program ", Dated : 10-Apr-2021

Chaitra M, Senior Learning Consultant for Data Analytics Scientist, from Simpli-Learn had contacted us in April-2021 and told us that you can take free trial by giving debit card details and no fee will be charged. Let me mention very clearly that i have not watched any free/paid lectures from thier website nor logged in with any id/pw, i dont even know when they put all this on my name. ohk, so now the scene came up this way, that now in Sept-end days our bank statement told that some EMI is pending for some loan, which came as a shock as we had not purchased even a single thing on EMI nor we had any other loans from this bank. So we filed a complaint with the bank and the investigating team from the bank told that we had taken a loan (bigger shock) to pay for some classes fee (even bigger shock) named SIMPLI-LEARN through name "New Bazaar Technology". Then the bank told how many EMI we have paid and how many are pending plus the heavy fee which was charged due to EMI bounced/missed (i didn't knew i had a loan, why would i keep balance ready for EMI). Now when we contacted Simpli-Learn they said we had taken admission but not watched even a single online lecture. First Thing, we never wanted to take any admission, it was just the enquiry and free trial stuff (i didn't even take the free trial). Second thing, if i had taken any course by paying such fees like 45 thousand rupees, that too on loan, why would i not watch those lectures ?

This was a total fraud from Simpli-Learn. Now when we have put emails in their complaint department, they are saying cancellation period was 7 days and now can not be refunded, and the solution they are giving is any other alternate course. But boss ? i never wanted to do any course nor do i want any other alternate course. i just want my loan EMI back, close my bank loan and missed EMI. I dont want any extra money in my bank account from you, nor am i saying give me full refund. just close that loan by giving the EMI to the concerned bank. settle whatever is there between you both, and give me back only the amount which was deducted in previous months. Please, we are not a rich family and can not afford such online coarses. Help us to solve this situation, we dont want any alternative coarses or lectures, just give us back our deducted amount and close that bank loan

Jan 31, 2023

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Simplilearn Customer Care's response Hi Priyanka, we're looking into it and will soon get in touch with you to address your concerns.

Oct 14, 2021

Updated by [email protected] “ Hi Xxxxxxx,

Thank you for contacting Simplilearn.

I tried calling you but was unable to connect.

I understand your concern regarding the refund of your purchase and I will help you with the same.

We’ve received your request and we’re working to get back to you as quickly as possible. Your concern requires a closer look and a little more time.

I would request you to please give me 48 hours time to get back to you with an update. Thank you for your patience in the meantime.

Feel free to reach out to us if you have any other concerns.

Thank you for choosing Simplilearn.Wishing you a sheer learning experience.

Regards,
Xxxxxx.X
Learner Success Manager “

48 hours ?

It’s been more than 96 hours and still investigating ?

Seems like some murder mystery ?

No phone calls for 6 months, No follow ups or intimations, nothing… and now after complaining about the fraud and all this scenarios, today after 6 months they gave their first ever sympathy CALL = how is your course study going on ?

Punishment of one enquiry… I regret the day I made enquiry in March/April… never ever get in their trap of free trial, nothing is free, no rules explained, no clarifications given, no intimation of free trial starting/ending, no technical discussion about how was the free trial, do you wish to “switch from free to paid version” (forget the permission/authorization) nothing asked, directly some LOAN dumper from don’t know what third party name was that - New Bazaar Technology… and after that Finish, forget the student, the online class people got their money, 7 days refund deadline crossed, now the poor people are trapped… I still don’t understand why will some one ask for refund if they had not authorized for payment ?
And if I had purchased any course which is way above my affordability level, why would I not attend lectures for 6 months ?
And why wasn’t there a daily/weekly/monthly deep technical discussions between teacher and student if you call yourself such professional class people ?

Please accept that you have done Fraud in the name of Free Trial and now trapped us in loan,
It’s so heavy to digest that bank people are chasing us for missed EMI and late fee for a loan that we never intended to take and a class with don’t know what subject they have allotted in front of my name…

Just keep some humanity alive before looting people, at least ask them if they can digest this fraud, please keep some HUMANITY alive and please settle that fraud loan with bank directly.

Verified Support

Jan 31, 2023

Simplilearn Customer Care's response Hi Priyanka, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.

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Address: Bengaluru

In my starting they are tolled we can extend the time for 1 year access but I'm said
I'm student means they are said we will extend 2 year access like that tolled but they are not give me access
It's really fake please Close the Institute

Mar 29, 2025

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2021

Simplilearn Customer Care's response Hi Bathala, please share your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon to address this.

Verified Support

Jan 31, 2023

Simplilearn Customer Care's response Hi Bathala, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.

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1)I purchased a program under your self executive annaya on 26july 2021
At the time of purchase instead of explaining me the terms and conditions she hurily make me sign the agreement and make me register into lms portal
She is on the telephonic conversation whyle making me do so

2) she didn't explain me the refund cancellations and course swaping policy's
3) she never mentioned I need a interested National...

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Website: Simplilearn.

1)I purchased a program under your self executive annaya on 26july 2021
At the time of purchase instead of explaining me the terms and conditions she hurily make me sign the agreement and make me register into lms portal
She is on the telephonic conversation whyle making me do so

2) she didn't explain me the refund cancellations and course swaping policy's
3) she never mentioned I need a interested National debit card for signing in to aws account . When I seek help from her as well as raising a ticket the organisation replied boldly they can't do any thing

4) she didn't explain me I need to complete all the projects to appear for the exam nither she explained about the organisation completely .iven in the lms portal my conserned questions are missing

5) the lms portal is full of tecniqual bugs and not user friendly

6) the organisation promised for flexible classes but they are only providing weekend batches

7) nither it's mentioned I need to attend live classes. For project submission

8)the self learning videos are easily available in the internet as free content

9) live class quality is worst
Instuctures are not to the mark

10)Am getting harrased from the beginning of joining this masters program

11) instead of its a master's program they are providing only basic contents

12) am a patient of high blood presure
Am unable to bear this
stress
My doctor have prescribed me ecg . Plese don't kill me like this am having cardiac problems .due to tress and harasment

13) I wanted to get my money back both registration fee and the emi s
I have paid to liqulize loans and close my loan

14} plese resolve this matter earliest as possible my registed email: [protected]@gmail.com

15 ) or I will need to file a case of fraud .mental trouma, in consumer court

16) plese am having heart dissease plese am begging I can show you my prescriptions

Nov 5, 2021

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

Simplilearn Customer Care's response Hi Sankha, we're looking into it and will soon get in touch with you to address this.

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Https://www.consumercomplaints.in/simplilearn-b103671#get-cl3004657

1)I purchased a program under your self executive annaya on 26july 2021
At the time of purchase instead of explaining me the terms and conditions she hurily make me sign the agreement and make me register into lms portal
She is on the telephonic conversation whyle making me do so

2) she didn't explain me the refund cancellations and course swaping policy's
3) she never mentioned I need a interested National debit card for signing in to aws account . When I seek help from her as well as raising a ticket the organisation replied boldly they can't do any thing

4) she didn't explain me I need to complete all the projects to appear for the exam nither she explained about the organisation completely .iven in the lms portal my conserned questions are missing

5) the lms portal is full of tecniqual bugs and not user friendly

6) the organisation promised for flexible classes but they are only providing weekend batches

7\) nither it's mentioned I need to attend live classes. For project submission

8)the self learning videos are easily available in the internet as free content

9) live class quality is worst
Instuctures are not to the mark

10)Am getting harrased from the beginning of joining this masters program

11) instead of its a master's program they are providing only basic contents

12) am a patient of high blood presure
Am unable to bear this
stress
My doctor have prescribed me ecg . Plese don't kill me like this am having cardiac problems .due to tress and harasment

13) I wanted to get my money back both registration fee and the emi s
I have paid to liqulize loans and close my loan

14} plese resolve this matter earliest as possible my registed email: [protected]@gmail.com

15 ) or I will need to file a case of fraud .mental trouma, in consumer court

Nov 5, 2021

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Oct 03, 2021

Updated by Sankha22 Hi

Verified Support

Oct 05, 2021

Simplilearn Customer Care's response Hi Sankha, we're looking into it and will soon get in touch with you to address this.

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Have purchased the product on 26July 2021 . At the time of purchase instead of explaining me the all the terms and conditions .the sales executive make me assigned to lms portal in hurry . Lots of promises are maid during my purchase like flexible class which you are providing only weekend classes .that is inposible for me to attend every week ..your services and tecnics are worst . The portal is complex . Full of misleading information or wrong information . You have promised for project manager and sertificate manager am not reciving it till now . Self learning videos are cheap available on internet study materials are allso not upto the mark . Terms and conditions are tricky .your organization is giving me emotional and psychological pain . My doctor has prescribed me ecg becouse of the mental presure delivers by your organization . wanted refund along with my resignation fee and the liqulize loan I have allredy paid and closing the loan ethere resolve the matter earilest .or I will nedd to file a case in consumer court. In the begging of the pourchase . I haven't knotified that I need to complete all project to unlock my exam voucher. Nither am informed that I need international debit cards for various transaction I needed to do complete the cariculam .when I raise a tickit they told me boldly they can't do anything . Plese stop harrasing me . Refund my money and let me go refund my registration as weell as the loans I have allredy paid . Don't kill me like this . .my registed mail id is [protected]@gmail.com

Nov 5, 2021

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

Simplilearn Customer Care's response Hi Sankha, we're looking into it and will soon get in touch with you to address this.

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I want to complaint against the concerned person I'm in contact with and regarding self learning lessons. She didn't provide me the entire information before enrollment and now when I told her the issues I'm facing regarding my self learning classes, I'm not getting help on time regarding my learning problems. Also there are not enough morning batches. I have to wait for 2weeks to enroll in a morning batch...when I explained everything this to the person I'm in contact with, she didn't even listen and keeps on the argument by saying stuff which was irrelevant. Also she did said some other things like after the course you need the upgradation from us only, is this a some kind of warning she is giving to me?...I want to discuss this with the higher authorities. Please connect me with someone who can help me

Mar 30, 2025

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2021

Simplilearn Customer Care's response Hi Upasana, that's not what we like to hear. Please share your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.

Verified Support

Jan 31, 2023

Simplilearn Customer Care's response Hi Upasana, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.

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I raised complain about course material is not as sane as committed. I raised request multiple times but no ine answering.

I stopped payment but no one answering but putting fines on me.

No idea what to do? Do I need file a complain in consumer forum or what.

Need help ASAP.

Animesh
[protected]

Oct 24, 2021

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2021

Simplilearn Customer Care's response Hi Annimesh, we're looking into it and will soon get in touch with you to address this.

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Address: INDIA

Website: www.simplilearn.com

Hi,
I have enrolled with Simplilearn in April 2021. Since then I'm struggling alot, have requested refund on multiple occassions since this is not what I was looking for. Until the time I didn't pay they called me numerous times, now they don't care at all. I can learn much better on youtube. Simplilearn is looting people in the name of career and courses. I have literally begged them to refund I don't follow their classes. I am in such a bad condition now that can't pay off my EMI since 2 months and I want to cancel the loan loan. This is an earnest request to please refund and cancel my course. I am suffering from health issues and financial issues as well, please understand and cancel the loan and refund.

I am highly depressed now and it's a mental harassment and ignorance from the side of Simplilearn. Once Simplilearn gets students enrolled and they do not pay attention to candidates.

Mar 27, 2025

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2021

Simplilearn Customer Care's response Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.

Sep 24, 2021

Updated by Arbi Mohd Ansari Hey,

Please cancel the course and refund.
My contact details- [protected]@gmail.com
from this email you'll be able to locate my details in your CRM.

Verified Support

Jan 30, 2023

Simplilearn Customer Care's response Hi, Arbi,

As informed in the previous emails, the loan has been closed.

In loan, closure requests only loans/further EMI deduction will be closed and no refunds would be initiated.

I hope this clarifies.

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The amount of calls received from your consultant Saloni Kesarwani was irritating…I have done ITIL from simply learn and was never tortured. When i was seriously done and asked her not to call… she was really being disrespectful… The courses offered by simply learn is great but wouldn’t recommend coz of the torturous and pressurising follow up calls.

Apr 13, 2025

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2021

Simplilearn Customer Care's response Hi Akila, that's not what we like to hear. Please share your registered contact details with us at [protected]@simplilearn.com and we'll look into this at the earliest.

Verified Support

Jan 30, 2023

Simplilearn Customer Care's response Hi Akila, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.

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Hi team

I have taken PSM-1 course at offered price at 19000 . When i asked for batch enrollment, they are asking me to pay 2k. I have shared them all proof like mail, what ap chat with their sales executive but still not action has been taken yet .

Invoice number :INVOICE#
SSPL1532075

ticket numbers open with them but no response.
#01004366, 01005693

Mar 30, 2025

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2021

Simplilearn Customer Care's response Hi Vijay, we're looking into it and will soon get in touch with you to address this.

Verified Support

Sep 03, 2021

Simplilearn Customer Care's response Hi Vijay, we're looking into it and will soon get in touch with you to address this.

Verified Support

Jan 30, 2023

Simplilearn Customer Care's response Hi Vijay, we've sent an email addressing this issue. Please check & feel free to reach out to us at [protected]@simplilearn.com for any further concerns.

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I enrolled in CeH course in 2019 but couldn't attempt my exam and my exam voucher got expired.I was asked to pay 10k again for Ceh course extension as well as CISSP. Obviously the context I spoke was about exam voucher code expiration.Now when I call the center for the exam voucher they say that they never promised the exam voucher code. This is not at all fair and I ended up paying 43k jus for the CeH without any exam voucher. I have been calling the eaga and raised various tickets but no one would provide any support on this. Everyday I'm being promised for a manager call back and that never happened. Worst support and fake promises from Simplilearn.Please refund my amount immediately.

Mar 30, 2025

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2021

Simplilearn Customer Care's response Hi Ramya, please share your registered contact details at [protected]@simplilearn.com and we'll check this out.

Verified Support

Jan 31, 2023

Simplilearn Customer Care's response Hi Ramya, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.

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Percentage is not increasing of lessons watched in data analytics course.

Apr 16, 2025

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2021

Simplilearn Customer Care's response Hi Prabhjot, please share your registered contact details at [protected]@simplilearn.com and we'll check this out.

Verified Support

Aug 11, 2021

Simplilearn Customer Care's response Hi Prabhjot, please share your registered contact details at [protected]@simplilearn.com and we'll check this out.

Verified Support

Aug 11, 2021

Simplilearn Customer Care's response Hi Prabhjot, please share your registered contact details at [protected]@simplilearn.com and we'll check this out.

Verified Support

Aug 13, 2021

Simplilearn Customer Care's response Hi Prabhjot, we're keen on addressing this. Please share your registered contact details at [protected]@simplilearn.com

Verified Support

Jan 31, 2023

Simplilearn Customer Care's response Hi Prabhjot, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.

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I subscribed for the PRINCE2 certification course from simplilearn. I read all terms and condition after subscribing also read the refund policy which mentioned on their website and after login.
Certification link will be activated after I passed the simulation test which is minimum 60% marks. When I passed any of the simulation test with 60% then I will get the online exam link.
I passed one simulation test with 81.67% and second simulation test with 68.33%. So according to the rule I passes both the simulation test even after one test I got the online exam link.
I attended the online exam and I got 53% (I failed). So I requested them for refund. Now they are listing out the terms and condition in mail that I have to pass both the simulation test with 80% of marks which is not mentioned anywhere (60% is there).

Mar 26, 2025

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2021

Simplilearn Customer Care's response Hi Arpita, please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.

Verified Support

Aug 17, 2021

Simplilearn Customer Care's response Hi Arpita, we've sent an email addressing this issue. Please check & feel free to reach out to us at [protected]@simplilearn.com for any further concerns.

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Address: Simplilearn Solutions Private Limited - #53/1C, Manoj Arcade, 24th Main, HSR Layout Sector 2, Bangalore- 560102

This is my worst experience with Simplilearn and never in my life will I enroll for a Simplilearn training. I was initially enrolled for the CSM(Certified Scrum Master) training for the dates 17th, 18th July. I have been following up with the Learning consultants till 16th July to send me the training invite. They has assured me that the training is 100% confirmed and said I will receive a link on 16th before 6pm. But on 16th July night they called me and said training is cancelled because the trainer is not keeping well. They assured me they will try to find me a slot in next weekend batch (24th, 25th July) but that did not happen. However they promised that my training is 100% confirmed in next weekend batch 7th, 8th Aug. I have been chasing up with them till 6th Aug to send me the training link and on 6th Aug they were telling me training is cancelled since trainer is not well. Please do not trust these people, they are fraud and they are making customers fools. I had to repeatedly call these people for the past 3weeks and they are not even answering my calls properly. I am helpless and not able to get a refund from them since they wont give a refund 7 days after enrolling.

Sep 17, 2021

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2021

Simplilearn Customer Care's response Hi Roshan, please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.

Verified Support

Aug 11, 2021

Simplilearn Customer Care's response Hi Roshan, we're still awaiting the proof submission from your end. Kindly revert to our email with the same so that we can take this further.

Verified Support

Aug 17, 2021

Simplilearn Customer Care's response Hi Roshan, we've sent an email addressing this issue. Please check & feel free to reach out to us at [protected]@simplilearn.com for any further concerns.

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I & 4 more people enrolled for PMP course with Simplilearn on 15th July. The sales person after negotiation gave us a price of 180 dollars and created a link for payment. When we made a payment, it showed that we were given access to 2 different courses and not the PMP course we enrolled for. The sales person told that we need not worry, he will get the course PMP aligned to us from the back end and that he had chosen different courses to create the payment link to match up the amount o[censored]SD180. As a course offering, we were supposed to get the access to PMI Digital Keys. Once the sales person got the PMP course aligned to us, he said that it will take 15 days for us to get the digital keys. We waited for that however now they are responding to the tickets saying that they will not give the digital keys citing the reason that we have enrolled for the course that was mentioned in the invoice. Well the course in the invoice was the doing of the sales person and not what we signed up for. Why should I suffer due to disconnect between their teams. I need to get what was promised to me as a package which included the digital key. They are now resolving the tickets saying that we need to get in touch with out relationship manager/ sales person and the sales person is saying he is trying to get the digital keys but due to miscommunication, the internal teams are not agreeing to give access. I tried to call the customer service number many times someone picks it and then it gets disconnected. I also wrote to their grievance team two days back and have heard nothing from their side. This is pathetic experience. I need my money back i have wasted enough time to get issues resolved. It is almost a month now and the issues are not resolved. This is the worst experience ever and i regret to have dragged 4 more friends into this as referral.

Sep 9, 2021

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2021

Simplilearn Customer Care's response Hi Asifa, please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.

Verified Support

Aug 17, 2021

Simplilearn Customer Care's response Hi Asifa, we've sent an email addressing this issue. Please check & feel free to reach out to us at [protected]@simplilearn.com for any further concerns.

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Address: Bangalore

Dear All,

As iam a student of simplilearn and i have taken course in month of December and in june i got the certification for completing Digital marketing specialist. i took the course from Mohan Reddy and he has given me at 56000 approx. and same course is given to 2 friends at 36000 and 42000 in same month-vipin singhi an ashish saluja . so My concer is i felt cheated by simpllearn because of this guy mohan reddy.
When i was preparing to get the course, Mohan was Regularly calling me every day and ask me to join this . he told me that he would we account manager of mine and take care of everything from admission to placement of mine . ok between this he made fake promises.Below is the list of Fake promises he made-
1) Completion of Course-He Told me that you can complete the course within 4 months.but all classes are 6 months long including weekend one and iam unemployed for last 7 months and having shortage of funds.so he charges extra fees then others and time promises is very more for classes.

2) Placement assitance-He told once you complete the course i will work for placement cell and between you for cv building, interview preparation and for job applying.i never call or message im for last 4 months. but now i completed the course i just mesage him for Placement assistence, now he told its not my job.neither he is providing number of anyone to whom i can talk, no support from this guy.

3) This guy (Mohan) feel bad when i ask him on message after 4 months how to apply for job assistance programme . so no after sales service iam also from service industry, iam also handling after sales service for clients.

4) Contact Point- There is no contact point of placement cell other then Mails, if i want to discuss on phone regarding whole placement programme -cv building, interview preparation? how i can learn interview coaching without telephonic discussion. These points were not told by mohan reddy.

so not direct contact with placement team other then mail, any phone call for discussion interview coachng, cv modification and job apply.

i raised tickets many many times regarding call back request for placement assistence programme no response getting.

Waiting for esponse from team.

Aug 4, 2021

Complaint marked as Resolved

They never called or emailed me. kindly look into matter

Simplilearn customer support has been notified about the posted complaint.

Aug 04, 2021

Updated by Anurag goldy Kindly provide correct mail id for complaints its not working
[protected]@simplilearn.com

Aug 04, 2021

Updated by Anurag goldy how it is showing resolved they never called me and mailed me

Verified Support

Aug 04, 2021

Simplilearn Customer Care's response Hi Anurag, please share your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon to address this.

Verified Support

Aug 05, 2021

Simplilearn Customer Care's response Hi Anurag, we're keen on addressing this. Please share your registered contact details with us at [protected]@simplilearn.com and we'll look into it.

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A

Asifa Jamal

Aug 6, 2021

Have they even responded to you? Have you got the refund?

Reply

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I signed up for a course with Simplilearn & I was told that I would be getting the below features post signup. Its been more than a month since I signed up but I have still not received anything from Simplilearn.

1. I was told that I would get a complimentary course along with the original course that I had opted for.
2. I was also told that I would get a referral amount for each referral & that would be an Amazon voucher. My referral had enrolled in a course along with me but I never got any referral amount.
3. I had expressed my interest in a specific trainer, & I was told that I would be trained through that person only. I was asked to wait for the next batch to start & then they would enroll me in a batch which was conducted by that trainer. Again, it's been more than a month & there is no info available on when the specified trainer would conduct any batch.

I have been asking for Refund from past 20 days, have been calling their support help desk & have marked 15-20 emails as well to their support & escalation teams but have not received any response till date. Forget a response, I have never received a call back from anyone from the simplilearn customer support team.

Mar 7, 2023

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2021

Simplilearn Customer Care's response Hi Praful, this is not the experience we aim to provide. Please share your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.

Verified Support

Aug 05, 2021

Simplilearn Customer Care's response Hi Praful, we're keen on addressing this. Please share your registered contact details with us at [protected]@simplilearn.com and we'll look into it.

Aug 05, 2021

Updated by Praful_4742 The mentioned Email ID is incorrect, please share a Valid Email address.

Verified Support

Jan 31, 2023

Simplilearn Customer Care's response Hi Praful, could you please share your registered email id here and we'll check this out.

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Hi guys, I may case I paid half worth 750$ its installment. At first the agent was very caring but once I make the payment no proper response. I can’t start the live class reason that I paid only half which the agent didn’t mention once you paid half you cannot start the live class. HE NEVER INFORMED ME! So my weeks are running without using the LMS. I’m very disappointed I feel there were something wrong.
I did research: his phone number +[protected] reported spam,
the invoice number never registered in GST REGISTRATION,
their address- NO OFFICE SHOW or IMAGES
They didn’t allow me to do the refund because its more than 7 days. Their policy was only for their benefits.
Please help how I can get my money back even if its only half still its money and i work hard for that.

Mar 26, 2025

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2021

Simplilearn Customer Care's response Hi there, please share your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon to address this.

Verified Support

Aug 06, 2021

Simplilearn Customer Care's response Hi Marry, we've been trying to get in touch but couldn't get through. We've sent an email seeking a convenient time to connect. Kindly check & revert.

Verified Support

Jan 31, 2023

Simplilearn Customer Care's response Hi there, we're keen on addressing this and request you to please let us know if you're still facing any concerns.

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I have purchased the course from suchita who has promised me that I will get the coupon.I have been chasing her from 2 months but she is not taking my calls.
I called customer care 4 times but no progress. I have been promised that I will receive call from supervisor, still waiting.

Is this the way you are going to help us than I am afraid about your other service. Pathetic services!

I would like to have our refund.
Candidate name are Prakash mishra, mo ika mishra, abhishek joshi.

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2021

Simplilearn Customer Care's response Hi Monika, that's not what we like to hear, Please share your registered contact details with us at [protected]@simplilearn.com and we'll get in touch soon to address this.

Verified Support

Jul 29, 2021

Simplilearn Customer Care's response Hi Monika, we're still awaiting the proof submission from your end. Kindly revert to our email with the same so that we can take this further.

Aug 10, 2021

Updated by monikamishra I have already submitted and waiting for the response from past 2 weeks

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M

monikamishra

Jul 26, 2021

monika.[protected]@gmail.com
Again, I called cce name Stanely and he is asking me the proof of promise made by sales consultant name suchita for referral voucher. They were after our life for payment but at the time of help she is not picking up the call.
I am in call with suhana but nothing's happening they are arranging call backs from suchita which she is not calling.

I do not want to stuck in a loop iland I can't trust you people.. Please refund our money name Prakash Mishra Abhishek joshi Monika Mishra

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M

monikamishra

Aug 6, 2021

Already shared, waiting for response

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Simplilearn Customer Care's response, Jan 31, 2023

Verified Support

Hi Monika, we've sent an email addressing this issue. Please check & feel free to reach out to us at [email protected] for any further concerns.

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