Simplilearn Complaints & Reviews

Hello, I have refunded the course within one day. My simplilearn invoice also shows refund completed status. I have also generated the refund ticket vide ticket no. 01062718. I have also got the mail of refund completed. However, my 2 EMIs got deducted.

My loan agreement number with Shopse is CFB-7425171

Please close this loan a/c with Shopse by providing them Shopse Refund id (which starts with SR) which is the only proof of any refund initiated by Simplilearn.

Please help _/\_

I have taken the the course from Simplilearn and due to financial issues I am not able to carry forward the course.I am continuously requesting them to stop my emi for the course and the customer service representative cuts the phone, not listening a word and they are not stopping my emis and forcefully taking money from account.

Dear Team,

I have enrolled for your course. but due to health problems in my family i'm going through very hard financial issues. so I request you to cancel my course subscription, stop my EMI and pls refund back my installments.

I'm currently enrolled in the Big Data Hadoop and Spark Developer course. When I click on the Practice Labs tab I see the following message at the bottom "We are preparing the lab for you. It may take a while". It has been showing this message for a couple of days now. How long does it usually take to launch the lab? And if it should've been launched already what could be the issue?

I am not going to join the class and i am not interested in this course . Please cancel the loan amount, i not agree with this course and plz can the loan amount

I need to cancel the course business analyst programme in master, i don't need to continue, please cancel the course, i am not interested

Hello Team, please cancel my emi loan amount . I have not taken course, not submitted the projects, nothing I have done. My financial condition is very bad now . I am not able to pay emi loan amount every month . I don't want refund of amount . I just want to cancel the emi which gets deducted from my bank account automatically. Please do the needful.

I have enrolled in "Cyber Security Expert" Master's program on 3rd December. Due to financial constraints i couldn't continue with the program as i currently i am jobless and going through a tough time. On 4th Dec i asked "Shivam Jindal" marketing agent who was selling me the product over phone to cancel it he and he was offering me this and that i knew he was stalling as after 7 days i cant get refund as per their policy. After not getting...

I have enrolled with digital marketing course in simpliearn.. Due to financial issue I can't able to continue my course. So please stop this course, refund money and cancel emi loan.. They are not responding for my call.. Since I have tell them within 7 days as per their refund policy rules.. Even though they said responding me

I tried many times to cancel my loan taken from propelled for simplilearn. Raised multiple tickets and asked customer support team but no proper response from them simply my amount is getting deducted from my account and getting calls from propelled team regarding emi. I requested propelled team as well to cancel this loan but they said only Institution can do it. Simplilearn is scam just they want to make people money there is no assistance...

Not finding any support!

Money making minded people

Hi Team,

I applied for ai and data science pg .i asked the representative of simplilearn to cancel my registration within 2 days of registration, they manipulated me by saying that cannot be done though I saw on simplilearn websites that registration can be cancelled within 7 days of registration. Moreover, I asked the representative that I will join later as I was not comfortable with education loan . He did not listen to me . I have been trying to call him message him, they are not responding . They have taken my 24000 + amount and also are not sending mail to Liquiloans to cancel my registration.
I have complained lot of times for this but no response .

I applied in oct and class has not yet started it is stating it will start on 22nd nov .
Please refund my registration amount and also compensation from n harassment mentally torturing a student and ask Liquiloans to cancel my loan.

On Nov 5, 2021 I had applied for the Professional Certificate Program in Blockchain by IIT Kanpur course for the 18 Nov cohort and program starting 25 Nov.

On 6 Nov, Simplilearn consultant Sumer Khan called me and advised me to enroll in the 13 Nov program instead, which I did.

However, since I had applied for the 25 Nov program, I was invited to the Preview session for this program in which I realized that I was eligible for a 15% discount.

I informed Sumer Khan about this but he refuses to give me the discount claiming that I had enrolled in the 13 Nov program.

He also tried to misguide me by claiming falsely that the discount was meant for a course beginning in 2022.

I have raised ticket 01067763 and tried to explain my case to the Customer Delight team but they simply refuse to acknowledge that it was due to Sumer Khan's fault that I lost the discount.

On Nov 5, 2021 I had applied for the Professional Certificate Program in Blockchain by IIT Kanpur course for the 18 Nov cohort and program starting 25 Nov.

On 6 Nov, Simplilearn consultant Sumer Khan called me and advised me to enroll in the 13 Nov program instead, which I did.

However, since I had applied for the 25 Nov program, I was invited to the Preview session for this program in which I realized that I was eligible for a 15% discount.

However, Sumer Khan refuses to give me this discount claiming that I had enrolled in the 13 Nov program. I keep point out that it was on his advice that I had done so, that he didn't explain to me that I would lose the 15% discount if I did so.

Further, he also tried to misguide me by claiming falsely that the discount was actually meant for a course beginning in 2022.

I have raised ticket 01067763 and tried to explain my case to the Customer Delight team but they simply refuse to acknowledge that it was due to Sumer Khan's advice of enrolling in the 13 Nov program that I lost the discount and hence I should be compensated for the same.

Sir
I am akhil parmar. I can many told to the simplilearn support and mentor but nonody can cancle my courses and simplilearn are responsible for my refund because i will sign 20 oct 2021 iafter 5 days i told to cancel my courses but nobody's can cancel. One person can replied to me your refund process was denied because you cross your but i ask you simplilearn who is responsible for my loss .plz cancel my courses.

I am currently enrolled in the Post Graduate Program in Project Management with Simplilearn. I was given a digital key for a course on the PMI (Project Management Institute) website. The digital key did not work so, I contacted them by email on 11/12/21. I was not satisfied with the lack of customer service. The next day I submitted a request for a refund and withdrawal from the course. Simplilearn has refused to grant me a refund and release from the course. Simplilearn has tried charging me for the remaining balance of the course when it is a 6-month course. I called them on 11/19/21 to try and reach a resolution. Simplilearn is still refusing to grant my request. The longer this goes on its having an effect on my anxiety and depression. I just want to put this whole ordeal behind me. Simplilearn Complaint Ticket No. 01068512

I paid a total amount of Rs.33, 039/- today i.e. 19-Nov-2021. But access to the course CEH and other complementary courses were not given. Even customer support cannot be reached on the number they provided. For waiting for hours the phone gets disconnected automatically. No email correspondence also not there for support or report. Only point of contact is the consultant who convinced me to take the course i.e. Subhashree. Now after such painful service on the first day i.e. 19-Nov-2021 only Im demanding refund. I suppose they will be delaying as they are showing 7days to review only.
On the payment day only I have got the taste of simplilearn's service so please give my money back as soon as possible. Till the time I wasnt paying they were continuously contacting and now no contact.

Regards,
Abhrodeep Chanda
[protected]@gmail.com

Refund was promised In early October and today is 18 November
Where is the update

Fake refund commitments
Fake commitments
Teaching quality very bad
Refund initiate challenges,
no refund request accepted and showing reund policy but there was no communication about refund policy before registering candidate.
not trustable marketting team.
Fake committments
Fake training programs
Fake Certification committments
Nothing to trust there.

Don't waste money with Simili Learn. They are cheating candidates on the name for refund flexibilities.

One candidate enroll they show 7 days refund policy and never refund money.

i am struggling with them to get refund and stop my credit card EMI.

Simli learn fake committing for program and faking reund commitments when i am asking for refund.

*
It was mentioned by simili learn marketting excutive called kakali that any time refund can be initiated if i am not happing with training.

I was committed for microsoft certification and it is just simili learn waste training.

Now they are showing me 7 days refund policy and whcih was never communicated to me.

It was mentioned that any time i can get it refunded and future emi of training fees can be stopped if i am not satisfied but now all commitments are denied when it is coming to refund and stop emi.

I have sent mail also and no response.

​ — forwarded message —
From: amit kumar jain
Date: tue, nov 9, 2021 at 11:15 am
Subject: refund my money back and stop future emi (training and commitment was waste) - refund my money back and stop cheating customers
To: kakali roy
Cc: adarsh kumar,,,,,,,, rakshith p, budhaditya chakraborty, nabeel khan

Hi @kakali roy, @adarsh kumar, management team of simili learn,

Hi simili learn team,

I trusted on simpli learn and i am cheated by simpli learn with fake commitments. kindly respond and arrange a call back with me to discuss this. now marketing executive "kakali" @kakali roy is not picking my call as well. and i am like running for my money which was cheated by simili learn.

Please refund my money back and stop future emi i don't want to continue this course and waste money for simili learn training.

I was committed for microsoft certifications but there is nothing for ms certification. this is just simili learn training which i am not interested. training is also waste.

I found a few mail from internet but not sure who can help me (looping all of them). these i found from another candidate who was cheated by simpli learn and posted entire mail on social media.

Kindly share escalation matrix with me to escalate this. this is wrong for earning money from candidate by making them fool.

Marketing executive (kakali) who sold the program to me told me that i can raise a refund request any time and future emi will be stopped if i am not satisfied with the programs.

But now completely washing hands and redirecting to create support ticket and showing me a policy to initiate a refund in 7 days.

Whereas first training was started after 15 days of enrollment, how can someone raise a refund in 7 days of enrollment.

And this was not informed to me now when i am asking for refund i am getting refund policy referred of 7 days which was never communicated with me.

I trusted on simpli learn and i am cheated by simpli learn.

I have raised a request for refund as per discussion with kakali.

They are saying i have to raise a refund request within 7 days. first training was not started within 7 days. also this was not informed to me that i have to raise a refund request in 7 days otherwise i would have not joined this program.

I was informed that anytime we can cancel this program and future emi will be stopped.

It seems that i was cheated by simililearn. stop making fools of customers. i will make sure that i will not refer anyone to simpli learn and spread this on social media wherever i can.

Kindly get my money back and stop future emi.

You are cheating customers by making fake commitments while selling courses. and after that i have to struggle like this.

#01065384 and i got response like below:
On tuesday, 09, 2021
Hi amit, greetings from simplilearn! thank you for reaching out to us and i hope this email finds you in good health and spirits. i have received and understand your concern. my sincere apology for the inconvenience it may have caused you. rest assured, i will definitely help you fix the issue. as much as i would love to initiate the refund for you, i regret to inform you that i do not have the option to initiate the refund as you have raised the ticket after 7 days from the enrollment date. kindly help us with proof or email confirmation in case you have raised any ticket within 7 days and i shall do the needful. please find the link for the refund policy below: https://www.simplilearn.com/terms-and-conditions/#refund-policy for any further information or assistance, feel free to contact us or you can also raise a new ticket for the same. we always strive to provide excellent service and hope that i was able to help you with your issue today. your understanding and patience in this matter are highly appreciated. wishing you a sheer learning experience. best regards, rovei m prou. learner success manager.

—
Regards, - amit
[protected]/[protected]

On mon, nov 8, 2021 at 12:31 pm amit kumar jain wrote:

hi kakali,

i am not satified with program which i had registered. i want to cancel and stop further emi. you mentioned before registration that i can cancel and emi can be stopped at any point of time if i am not satisified or don't want to continue this program.

there is no certification support, i joined this program to compete microsoft certification for which you mentioned full support will be provided.

i don't want to continue this program, can you please help me cancelling this program and stopping emi for the same.

kindly help me to cancel this program and stop further emi. i don't want to continue this program just only for similylearn training.

kindly give me your supervisors contact if i will need to talk to someone.

i wanted this program to get cancelled with immediate effect and emi should be stopped immediately. no furtehr emi should be deducted.

kindly arrange call back and conclude this cancellation and stop emi.

—
regards, - amit
[protected]/[protected]

I have taken PMP course with simplilearn and paid 49000/- INR.
My package includes Training+ PMI membership+ PMP Exam.
From last 20 days I am following up on my PMI membership so that i can access PMI membership site but still no keys provided to me by simplilearn. A ticket was created, matter escalated to their escalation team but every day they are giving me a new date. Now they have sent me an email saying we will give the keys by 30th oct. Now they are also not releasing my PDU certificate which I am suppose to get after completion of my PMP training by 9th oct.
I am not comfortable with the service and wants either REFUND or my PMI membership details as soon as possible.
Please refer my ticket 01043256, 01043538