| Address: NALANDA,Manoj Arcade, 53/1 C, 24th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102 |
| Website: www.simplilearn.com |
Bishal Chakraborthy ph no - [protected]
Hi, I am mahesh one of the student of simplilearn online coaching. I started my course on 5th of march and attended 2 classes and not understood with faculty teachin.So, raised for refund request and Mr.Bishal Chaakraborthy who misguided in refund policy as he suggested me to take another freshers batch for satisfaction.but, i asked him that if i am not understood faculty teaching that i can get refund. But, he said yes and he told me to confirm in mail that i am moving to another batch and i mention in mail that i should get refund also if that batch also i wish to cancel.but, he din't replied to that mail.
after i attended another batch on 19th of march as per his suggetions and i decided to cancel the course and tried to contact the person bishal.first time he received call and informed me that he will help me to get refund.after one day i am trying to call him his not responding my calls and mails. so, i decided to escalate this matter untill i get my refund. i hope i will get jusitce here. please find the attachment for your reference.
Jan 31, 2023
Complaint marked as Resolved
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2022
Simplilearn Customer Care's response Hi Mahesh, that's not what we like to hear. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
Apr 08, 2022
Updated by 22mahesh Already spoke with simplilearn concern teams. untill i get my refund amount. this will goes to higher authority.
My registered contact number - [protected] mahesh
Verified Support
Jan 31, 2023
Simplilearn Customer Care's response Hi Mahesh, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
I am trying to reach you but there is no response.i want to cancel the course.i want to stop EMI.i don't want a refund.
already i talked with customer support 15 times but not responding.
I am expressing my feeling that my family's financial problem is going to get worse day by day. I can not continue this course . I wanna cancel my course enrolled for data science and loan emi. I can not pay EMI due to my family issue but there is no proper guide, someone is telling you to contact the finance team, the finance team is telling me to contact the Institute. I am again requesting and begging please cancel my course enrolled for data science and loan emi . I can not pay. This is not a forceful course that you have to do anyhow whether you are dying or living. Please try to understand my situation . Once again I request and beg to the team please cancel the course enrolled by me and do asap. Simply you are giving a response in email. This is not the solution . Please, I wanna talk to a higher authority manager . Problems never come by informing you, it happens all of sudden. But the entire team is saying we don't have a refund policy. i am not asking for any refund, i wanna cancel my application for Data science and loan emi. I can not continue due to my financial problem.
Kindly do needful action
With Regards,
Abhishek