Simplilearn Complaints & Reviews

I have purchased the mast cloud master course from Simplilearn in Feb'21. While opting for the course, sales agent Akshtha committed for one exam voucher with the course. I am following for the exam voucher from Simplilearn since last 4 months over emails and contact center, even the multiple time support help were raised on their learning management portal. Not finding any fruitful response on the same till date.
Kindly look into the matter and appropriate action for the same.

I was cheated by Simpli learn team headed by Ms. Sirisha and Mr. Keshab Das for a data science course for which I wasn't even eligible.

I was misguided by Simplilearn.

I want a refund

I took data science course in the end of November 2021 and i have paid 2 emis and i have not completed the course and i have not even downloaded even a single certificate, i find the course not much o[censored]se and now I don't want to continue further, i have even not studied much from the course and already paid 2 emi, now I don't want to continue further with the course and can't pay the rest emi, i requested Simplilearn customer care for cancellation of the course but they are simply denying for cancellation, this is creating a lot of problems for me as my cibil score is affected alot, and the third party known as propelled charges penalty that too very much penalty which I can't afford to pay as a student, i have requested Simplilearn few times but they're completely denying of cancellation, please help me in cancellation of the course, i domt want to continue further.

Hii Simlilearn team

I am expressing my feeling and problem that my family financial problem is going to be worse day by day. I can not continue this course . I wanna cancel my course enrolled for data science and loan emi. I can not pay emi due to my family issue but there is no proper guide, someone is telling you have to contact finance team, finance team is telling to me to contact Institute. I am again requesting and begging please cancel my course enrolled for data science and loan emi . I can not pay. This is not forcefully course that you have to do any how whether you are dying or living. Please try to understand my situation . Once again I request and beg to the team please cancel the course enrolled by me and do asap. Simply you are giving response in email. This is not the solution . Please I wanna talk to higher authority manager . Problem never come by informing you, it happens all of sudden. But the entire team is saying we don have refund policy. i am not asking any refund, i wanna cancel my application enrolled for Data science and loan emi. I can not continue due to my financial problem.

Regards
Md Imran

Please provide me refund details. I have purchase this course on 31 JAN 2022.On the same day i have cancelled this course due to other place i got better contents and etc.

Regards,
Kuldeep Sharma

I am Neha Choudhary and I have purchase Devops course but now I have personal issues in life so I drop the course and I have not attain any classes but companies sir not responding me.

Hi,

I have been connecting with customer care for the refund as i didn't give any exam whereas the fraud team deliberately they bought the exam voucher without any concern of the user and telling refund not possible as voucher already purchased.

All fraud team are sitting there and making business.

I enroll for course in 24 december from simplilearn for full stack java developer but due to some poor financial condition of covid right now i want to cancel my course, so please stop my course, stop EMI and refund

I have enrolled with full stack developer course in simplilearn...Due to covid my financial issue, I can't able to continue my course. So please stop this course. Refund money and cancel emi loan. They are mot responding for my call.. since I have tell them within 7 days as per their policy rules.. Even though they said responding me

I enrolled myself for course on Simplilearn in the month of December. Converting fees into Debit EMI transaction but first transaction was failed due to which I had to initiate another one.

Later, I decided not to continue with the course and with 7 days refund policy I received my refund.

In the end of December month I received message from my bank that my first EMI is due on 5th January. I contacted Shopse(third party payment) and confirmed that both my transactions went through successfully.

I have been trying to reach Simplilearn but I haven’t received my refund for second transaction and my EMI keeps debiting.

Kindly assist.

Thanks

Hi Nithin here, I've been trying to contact your customer support several times for the past many days. No one is responding from your side. I've registered for the Data Analysis Course in Simplilearn but unfortunately I can't continue the course. I need to discontinue the course. Please guide me through this. Hoping for your response

I have joined masters program on 22/06/21.I made the payment from propelld loan with their guidance(application id: 49317).I have raised request for refund within a week and it has approved(ticket: 13870).I entire amount should be refunded to propelld team within 10 days after approval of refund. I don't know why Simplilearn is paying it in EMI's(which is not expected). "Even they are not paying EMI's on time and also they have STOPPED PAYING SINCE PAST FOUR MONTHS". I loan is under my details. It has effected my CIBIL score. I want the amount to be paid on time or at once.

Hi Team,

I had taken a PMP exam voucher on 29-Dec-21 based on the call received from the marketing team - Nagaraj & Premjith. Over the call, they have given the offer of a PMP exam voucher + Exam Preparation materials + 1200 Exam Questions with Answers for the mock test. But after the payment, it seems only Exam Voucher is available in my portal. I had sent multiple emails and asked to provide the committed modules else to refund the money. I have contacted the same number multiple times over the call but Nagaraj nor Premjit answered the call. Karthik who pretended to be their senior answered my call a couple of times and asked for some time to resolve the issue. I waited for 2 weeks but after that, he also did not pick the call.

When I have called the support number they have asked me to raise a ticket and ensure that the usual TAT is 48 hours to resolve the ticket, based on that I Have raised ticket[protected] on 11-1-22 but till now I have not received any responses. Even after calling 3 times to the support center, the ticket is not seams to get a meaning full conclusion.

Even I have mail to their escalation matrix as directed by support team but still no response. I really felt like Simplilearn is a group of people who like to cheat people with a lot of commitment before enrolling and after payment has been received they don't care about the candidate. I have never expected such activity from a reputed firm.

I downloaded exel course videos in my smartphone which has not any sim card...
Whitout an internet connection Whenever i play the video it shows a pop-up dialogue 'something wents wrong' but when it is connected to the network the video plays simply as it plays.
My problem is, that i haven't always an internet connection at all. So I am unable to watch downloaded videos in the absence of internet connection....

Hello, I have refunded the course within one day. My simplilearn invoice also shows refund completed status. I have also generated the refund ticket vide ticket no. 01062718. I have also got the mail of refund completed. However, my 2 EMIs got deducted.

My loan agreement number with Shopse is CFB-7425171

Please close this loan a/c with Shopse by providing them Shopse Refund id (which starts with SR) which is the only proof of any refund initiated by Simplilearn.

Please help _/\_

I have taken the the course from Simplilearn and due to financial issues I am not able to carry forward the course.I am continuously requesting them to stop my emi for the course and the customer service representative cuts the phone, not listening a word and they are not stopping my emis and forcefully taking money from account.

Dear Team,

I have enrolled for your course. but due to health problems in my family i'm going through very hard financial issues. so I request you to cancel my course subscription, stop my EMI and pls refund back my installments.

I'm currently enrolled in the Big Data Hadoop and Spark Developer course. When I click on the Practice Labs tab I see the following message at the bottom "We are preparing the lab for you. It may take a while". It has been showing this message for a couple of days now. How long does it usually take to launch the lab? And if it should've been launched already what could be the issue?

I am not going to join the class and i am not interested in this course . Please cancel the loan amount, i not agree with this course and plz can the loan amount

I need to cancel the course business analyst programme in master, i don't need to continue, please cancel the course, i am not interested