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Simplilearn Complaints & Reviews

4.7
Updated: Nov 22, 2025
Complaints 525
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489
Unresolved
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Simplilearn reviews & complaints page 19

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H
from JAIPUR, Rajasthan
Mar 8, 2022
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Address: 23 om vatika 4th niwaru road, jhotwara jaipur harnathpura

I had enrolled for course in Simplilearn Institute.
Course about to start from 16th Feb 2022, however, in introduction session I came to know that, session will start from 19th April.
I have raised a ticket no. 01150307 for refund on very next day 17th feb 2022. as per institute policy refund should reflect into my account into 7 working days.

Kindly support to take immediate action against them. I am getting calls from finance institute for emi's. and they are not listening and no response and no action till date now.
Mar 8, 2022
Complaint marked as Resolved 
company email id: [email protected] Phone Number: 8045743102 I need my money to be refunded asap. total amount: 32, 205 Rs + 421 penalty charges. Please escalate this on the high level.
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2022
Simplilearn Customer Care's response
Hi Hemant, we've initiated the refund. Please check your inbox for our email confirming the same and stating the relevant details. Do reach out to us at [protected]@simplilearn.com for any further concerns.
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    P
    pankaj3331
    Mar 5, 2022
    Resolved
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    Address: H.NO.151

    I just want to cancel my course but nobody helping me in simplilearn or i want to cancel my monthly EMI could you help me please i need help . december 2021 i puchased business analyst course on [protected]@gmail.com . i want to stop it that company is not helping me
    Mar 29, 2025
    Complaint marked as Resolved 
    Simplilearn customer support has been notified about the posted complaint.
    Verified Support
    Mar 07, 2022
    Simplilearn Customer Care's response
    Hi Pankaj, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
    look my emi is not stopped could you please stopp it i do not want to continue this course i do not need from to refund any money but i want only emi stop
    Simplilearn Customer Care's response, Jan 31, 2023
    Verified Support
    Hi Pankaj, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [email protected] for any other concerns.
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      V
      Vimal H
      Mar 3, 2022
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      Address: Muskum e block susaiplayam andersonpet KGF

      This is inform you that I am continues my course hereafter this is already informed to bishal and nisha still its not process and propelled is aways sending me msg and amount and please cancel and the propelled loan
      Apr 7, 2022
      Complaint marked as Resolved 
      Simplilearn customer support has been notified about the posted complaint.
      Verified Support
      Mar 07, 2022
      Simplilearn Customer Care's response
      Hi Vimal, we're looking into it and will soon get in touch with you to address your concerns.
      Hii Simlilearn team,
      I am trying to reach you but there is no response.i want to cancel the course.i want to stop EMI.i don't want a refund.
      already i talked with customer support 15 times but not responding.
      I am expressing my feeling that my family's financial problem is going to get worse day by day. I can not continue this course . I wanna cancel my course enrolled for data science and loan emi. I can not pay EMI due to my family issue but there is no proper guide, someone is telling you to contact the finance team, the finance team is telling me to contact the Institute. I am again requesting and begging please cancel my course enrolled for data science and loan emi . I can not pay. This is not a forceful course that you have to do anyhow whether you are dying or living. Please try to understand my situation . Once again I request and beg to the team please cancel the course enrolled by me and do asap. Simply you are giving a response in email. This is not the solution . Please, I wanna talk to a higher authority manager . Problems never come by informing you, it happens all of sudden. But the entire team is saying we don't have a refund policy. i am not asking for any refund, i wanna cancel my application for Data science and loan emi. I can not continue due to my financial problem.

      Kindly do needful action

      With Regards,
      Abhishek
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        K
        kaushikdave
        from Mumbai, Maharashtra
        Mar 2, 2022
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        Address: implilearn Solutions Pvt Ltd. NALANDA 53/1 C, Manoj Arcade, 24th Main Rd, Sector 2, HSR Layout, Bengaluru - 560102, Karnataka, India.

        I have purchased the mast cloud master course from Simplilearn in Feb'21. While opting for the course, sales agent Akshtha committed for one exam voucher with the course. I am following for the exam voucher from Simplilearn since last 4 months over emails and contact center, even the multiple time support help were raised on their learning management portal. Not finding any fruitful response on the same till date.
        Kindly look into the matter and appropriate action for the same.
        Apr 3, 2022
        Complaint marked as Resolved 
        Simplilearn customer support has been notified about the posted complaint.
        Verified Support
        Mar 02, 2022
        Simplilearn Customer Care's response
        Hi Kaushik, that's not what we like to hear. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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          Irfanpar19
          from Srinagar, Uttarakhand
          Mar 1, 2022
          Jan 31, 2023
          This thread was updated on Jan 31, 2023
          Resolved
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          Address: Bangalore

          I was cheated by Simpli learn team headed by Ms. Sirisha and Mr. Keshab Das for a data science course for which I wasn't even eligible.

          I was misguided by Simplilearn.

          I want a refund
          Mar 25, 2025
          Complaint marked as Resolved 
          Simplilearn customer support has been notified about the posted complaint.
          Verified Support
          Mar 02, 2022
          Simplilearn Customer Care's response
          Hi Irfan, that's not what we like to hear. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
          Verified Support
          Jan 31, 2023
          Simplilearn Customer Care's response
          Hi Irfan, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
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            N
            Nevendra
            from Bhopal, Madhya Pradesh
            Feb 17, 2022
            Jan 31, 2023
            This thread was updated on Jan 31, 2023
            Resolved
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            I took data science course in the end of November 2021 and i have paid 2 emis and i have not completed the course and i have not even downloaded even a single certificate, i find the course not much o[censored]se and now I don't want to continue further, i have even not studied much from the course and already paid 2 emi, now I don't want to continue further with the course and can't pay the rest emi, i requested Simplilearn customer care for cancellation of the course but they are simply denying for cancellation, this is creating a lot of problems for me as my cibil score is affected alot, and the third party known as propelled charges penalty that too very much penalty which I can't afford to pay as a student, i have requested Simplilearn few times but they're completely denying of cancellation, please help me in cancellation of the course, i domt want to continue further.
            Mar 28, 2025
            Complaint marked as Resolved 
            Simplilearn customer support has been notified about the posted complaint.
            Verified Support
            Feb 19, 2022
            Simplilearn Customer Care's response
            Hi Nevendra, that's not what we like to hear. Please share your registered contact details at [protected]@simplilearn.com and we'll check this out.
            Mar 03, 2022
            Updated by Nevendra
            Still no action taken from Simplilearn, i got a reminder from propelled to pay the emi, i can't pay the emi, and neither i have taken the course after that, please cancel the emi
            Mar 03, 2022
            Updated by Nevendra
            My email [protected]@gmail.com, phn no:[protected]
            Course:data science course from Simplilearn
            Verified Support
            Jan 31, 2023
            Simplilearn Customer Care's response
            Hi Navendra, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
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              imran_aero
              Feb 8, 2022
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              Hii Simlilearn team

              I am expressing my feeling and problem that my family financial problem is going to be worse day by day. I can not continue this course . I wanna cancel my course enrolled for data science and loan emi. I can not pay emi due to my family issue but there is no proper guide, someone is telling you have to contact finance team, finance team is telling to me to contact Institute. I am again requesting and begging please cancel my course enrolled for data science and loan emi . I can not pay. This is not forcefully course that you have to do any how whether you are dying or living. Please try to understand my situation . Once again I request and beg to the team please cancel the course enrolled by me and do asap. Simply you are giving response in email. This is not the solution . Please I wanna talk to higher authority manager . Problem never come by informing you, it happens all of sudden. But the entire team is saying we don have refund policy. i am not asking any refund, i wanna cancel my application enrolled for Data science and loan emi. I can not continue due to my financial problem.

              Regards
              Md Imran
              Mar 14, 2022
              Complaint marked as Resolved 
              Simplilearn customer support has been notified about the posted complaint.
              Verified Support
              Feb 11, 2022
              Simplilearn Customer Care's response
              Hi Imran, that's not what we like to hear. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch with you soon.
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                K
                Kul_tiw
                from Bengaluru, Karnataka
                Feb 3, 2022
                Jan 31, 2023
                This thread was updated on Jan 31, 2023
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                Address: NALANDA,Manoj Arcade, 53/1 C, 24th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102

                Please provide me refund details. I have purchase this course on 31 JAN 2022.On the same day i have cancelled this course due to other place i got better contents and etc.

                Regards,
                Kuldeep Sharma
                Mar 27, 2025
                Complaint marked as Resolved 
                Simplilearn customer support has been notified about the posted complaint.
                Verified Support
                Feb 03, 2022
                Simplilearn Customer Care's response
                Hi Kuldeep, that's not what we like to hear. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                Verified Support
                Jan 31, 2023
                Simplilearn Customer Care's response
                Hi Kuldeep, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
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                  nehavp
                  from indore, Madhya Pradesh
                  Jan 31, 2022
                  Jan 31, 2023
                  This thread was updated on Jan 31, 2023
                  Resolved
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                  I am Neha Choudhary and I have purchase Devops course but now I have personal issues in life so I drop the course and I have not attain any classes but companies sir not responding me.
                  Mar 28, 2025
                  Complaint marked as Resolved 
                  Simplilearn customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 02, 2022
                  Simplilearn Customer Care's response
                  Hi Neha, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                  Verified Support
                  Jan 31, 2023
                  Simplilearn Customer Care's response
                  Hi Neha, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
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                    L
                    Lingaraj Khilar
                    Jan 27, 2022
                    Resolved
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                    Address: Bangalore

                    Hi,

                    I have been connecting with customer care for the refund as i didn't give any exam whereas the fraud team deliberately they bought the exam voucher without any concern of the user and telling refund not possible as voucher already purchased.

                    All fraud team are sitting there and making business.
                    Mar 28, 2022
                    Complaint marked as Resolved 
                    Simplilearn customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 29, 2022
                    Simplilearn Customer Care's response
                    Hi Lingaraj, this is not the experience we aim to provide. We're looking into this and will get in touch soon to assist.
                    Verified Support
                    Feb 25, 2022
                    Simplilearn Customer Care's response
                    Hi Lingaraj, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
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                      A
                      ARrawat
                      from Kotdwara, Uttarakhand
                      Jan 26, 2022
                      Resolved
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                      I enroll for course in 24 december from simplilearn for full stack java developer but due to some poor financial condition of covid right now i want to cancel my course, so please stop my course, stop EMI and refund
                      Mar 27, 2025
                      Complaint marked as Resolved 
                      Simplilearn customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 26, 2022
                      Simplilearn Customer Care's response
                      Hi there, please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                      Please help me to get cancel my emi only...I don't want refund...not a single penny...bt i am not able to pay the further amount to my emi agent ...plz do guide me...it's genuine request
                      Simplilearn Customer Care's response, Jan 31, 2023
                      Verified Support
                      Hi Rohan, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [email protected] and we'll get in touch with you soon.
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                        Tajpalji
                        from Sohna, Haryana
                        Jan 26, 2022
                        Resolved
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                        Address: Sohna

                        I have enrolled with full stack developer course in simplilearn...Due to covid my financial issue, I can't able to continue my course. So please stop this course. Refund money and cancel emi loan. They are mot responding for my call.. since I have tell them within 7 days as per their policy rules.. Even though they said responding me
                        Feb 26, 2022
                        Complaint marked as Resolved 
                        Simplilearn customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 26, 2022
                        Simplilearn Customer Care's response
                        Hi Tajpalji, please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                          S
                          SSushmita12
                          Jan 23, 2022
                          Resolved
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                          Resolved

                          I enrolled myself for course on Simplilearn in the month of December. Converting fees into Debit EMI transaction but first transaction was failed due to which I had to initiate another one.

                          Later, I decided not to continue with the course and with 7 days refund policy I received my refund.

                          In the end of December month I received message from my bank that my first EMI is due on 5th January. I contacted Shopse(third party payment) and confirmed that both my transactions went through successfully.

                          I have been trying to reach Simplilearn but I haven’t received my refund for second transaction and my EMI keeps debiting.

                          Kindly assist.

                          Thanks
                          +6 photos
                          Feb 25, 2022
                          Complaint marked as Resolved 
                          Simplilearn customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 25, 2022
                          Simplilearn Customer Care's response
                          Hi Sushmita, we're looking into it and will soon get in touch with you to address your concerns.
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                            Nithin18
                            from BENGALURU, Karnataka
                            Jan 22, 2022
                            Resolved
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                            Resolved

                            Hi Nithin here, I've been trying to contact your customer support several times for the past many days. No one is responding from your side. I've registered for the Data Analysis Course in Simplilearn but unfortunately I can't continue the course. I need to discontinue the course. Please guide me through this. Hoping for your response
                            Feb 24, 2022
                            Complaint marked as Resolved 
                            Simplilearn customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 24, 2022
                            Simplilearn Customer Care's response
                            Hi Nithin, we're looking into it and will soon get in touch with you to address your concerns.
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                              Bharath Kumar Gajula
                              from Hyderabad, Andhra Pradesh
                              Jan 22, 2022
                              Resolved
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                              Resolved

                              I have joined masters program on 22/06/21.I made the payment from propelld loan with their guidance(application id: 49317).I have raised request for refund within a week and it has approved(ticket: 13870).I entire amount should be refunded to propelld team within 10 days after approval of refund. I don't know why Simplilearn is paying it in EMI's(which is not expected). "Even they are not paying EMI's on time and also they have STOPPED PAYING SINCE PAST FOUR MONTHS". I loan is under my details. It has effected my CIBIL score. I want the amount to be paid on time or at once.
                              +2 photos
                              Feb 24, 2022
                              Complaint marked as Resolved 
                              Simplilearn customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 22, 2022
                              Simplilearn Customer Care's response
                              Hi Bharath, we're looking into it and will soon get in touch with you to address your concerns.
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                                F
                                Febin H
                                Jan 19, 2022
                                Resolved
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                                Resolved

                                Hi Team,

                                I had taken a PMP exam voucher on 29-Dec-21 based on the call received from the marketing team - Nagaraj & Premjith. Over the call, they have given the offer of a PMP exam voucher + Exam Preparation materials + 1200 Exam Questions with Answers for the mock test. But after the payment, it seems only Exam Voucher is available in my portal. I had sent multiple emails and asked to provide the committed modules else to refund the money. I have contacted the same number multiple times over the call but Nagaraj nor Premjit answered the call. Karthik who pretended to be their senior answered my call a couple of times and asked for some time to resolve the issue. I waited for 2 weeks but after that, he also did not pick the call.

                                When I have called the support number they have asked me to raise a ticket and ensure that the usual TAT is 48 hours to resolve the ticket, based on that I Have raised ticket[protected] on 11-1-22 but till now I have not received any responses. Even after calling 3 times to the support center, the ticket is not seams to get a meaning full conclusion.

                                Even I have mail to their escalation matrix as directed by support team but still no response. I really felt like Simplilearn is a group of people who like to cheat people with a lot of commitment before enrolling and after payment has been received they don't care about the candidate. I have never expected such activity from a reputed firm.
                                +6 photos
                                Feb 24, 2022
                                Complaint marked as Resolved 
                                Simplilearn customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 22, 2022
                                Simplilearn Customer Care's response
                                Hi Febin, we're looking into it and will soon get in touch with you to address your concerns.
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                                  I
                                  Irfan29888
                                  Jan 18, 2022
                                  Jan 31, 2023
                                  This thread was updated on Jan 31, 2023
                                  Resolved
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                                  Resolved

                                  Can't play downloaded videos without a initial internet connection

                                  I downloaded exel course videos in my smartphone which has not any sim card...
                                  Whitout an internet connection Whenever i play the video it shows a pop-up dialogue 'something wents wrong' but when it is connected to the network the video plays simply as it plays.
                                  My problem is, that i haven't always an internet connection at all. So I am unable to watch downloaded videos in the absence of internet connection....
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                                  Vikchan
                                  Jan 11, 2022
                                  Resolved
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                                  Resolved

                                  Hello, I have refunded the course within one day. My simplilearn invoice also shows refund completed status. I have also generated the refund ticket vide ticket no. 01062718. I have also got the mail of refund completed. However, my 2 EMIs got deducted.

                                  My loan agreement number with Shopse is CFB-7425171

                                  Please close this loan a/c with Shopse by providing them Shopse Refund id (which starts with SR) which is the only proof of any refund initiated by Simplilearn.

                                  Please help _/\_
                                  Feb 18, 2022
                                  Complaint marked as Resolved 
                                  Simplilearn customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 12, 2022
                                  Simplilearn Customer Care's response
                                  Hi there, please share your registered contact details and we'll look into this at the earliest.
                                  Verified Support
                                  Jan 18, 2022
                                  Simplilearn Customer Care's response
                                  Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                                    A
                                    amandeep25april
                                    from Delhi, Delhi
                                    Jan 4, 2022
                                    Resolved
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                                    Resolved

                                    I have taken the the course from Simplilearn and due to financial issues I am not able to carry forward the course.I am continuously requesting them to stop my emi for the course and the customer service representative cuts the phone, not listening a word and they are not stopping my emis and forcefully taking money from account.
                                    Feb 18, 2022
                                    Complaint marked as Resolved 
                                    Simplilearn customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 05, 2022
                                    Simplilearn Customer Care's response
                                    Hi Amandeep, we're looking into it and will soon get in touch with you to address your concerns.
                                    Verified Support
                                    Jan 18, 2022
                                    Simplilearn Customer Care's response
                                    Hi Amandeep, since you have already completed more than 25% of the course, we cannot process the refund as per our policy. The best we can do is help you with the course aspects with the help of our subject matter experts. Do reach out to us at [protected]@simplilearn.com for any further assistance.
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                                      K
                                      Krishnappatil
                                      Jan 3, 2022
                                      Jan 31, 2023
                                      This thread was updated on Jan 31, 2023
                                      Resolved
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                                      Resolved

                                      Dear Team,

                                      I have enrolled for your course. but due to health problems in my family i'm going through very hard financial issues. so I request you to cancel my course subscription, stop my EMI and pls refund back my installments.
                                      Mar 26, 2025
                                      Complaint marked as Resolved 
                                      Simplilearn customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 31, 2023
                                      Simplilearn Customer Care's response
                                      Hi Krishna, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
                                      I have enrolled for Data Analyst Course and not completed a single course. Due to Financial problems I am not able to continue with paying the installments. So please consider my request and give me my refund.
                                      Simplilearn Customer Care's response, Jan 3, 2022
                                      Verified Support
                                      Hey Krishna, please share your registered contact details by writing to us at [email protected] & we'll get in touch with you over a call to assist.
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