Simplilearn Complaints & Reviews

I had enrolled for PRINCE2® Foundation and Practitioner 2017 along with certification, i had paid 38000 rupees for the overall course and certification. Now they are telling that i had only enrolled for PRINCE2® Foundation course and Practitioner live classes and it doesn't include Practitioner certification. I had opened a ticket with the team and they are asking to contact saptarshi.[protected]@simplilearn.net and this person is not answering my calls or replying to emails Overall post enrolment service assist has become very bad, no proper responses to the queries, when i called their customer service number, as soon as i inform about my issue, the call disconnects

Simplilearns Marketing Team Is So Smart That They Have Canvassed Me (Iam A Mechanical Engineer) To Take Up A Software Developement Course - Blockchain Program . On The Day Of Induction Session I Came To Know That It Is Not For Me And I Iniatiated Formalities For Withdrawing The Program. But Its Been Two Weeks And There Is No Reply From The Concerned People And They Have Deducted First EMI From My Account.
Simplilearn Have Even Made The Provision Of Raising The Ticket For Withdrawing The Course For Me. The First Ticket Was Raised By The Lady Who Canvassed Me To This Program Using My Login Credentials.

I paid entire fees for Prince 2 practitioner & foundation exam however team is not all helpful in either scheduling exam. I tried raising multiple complaints however no call back from team to fix the issue. When it comes to money team isnt refunding the money. Simply acting as thieves. Kindly help in getting my issue fixed.

At the time you buy course they will say something and then do something else!!
I was thinking to enroll the course of 'data science' and had a conversation with counselor for the same then enrolled also on 16 oct 2019 with simplilearn . And as per our conversation, counselor said to attend 1 live session and then decide within 7 days if you want to continue or not. If not then they will return the all the amount. But In my case there was no live session available for next 2 weeks (batch was full for next 16 days as per counselor) and then counselor asked me to attend live session on 2 Nov 2019 and then asked me to decide within 7 days after attending live session, till that I didn't attended any live session or any course. Then I have decided not to continue with them and confirmed the same within 7 days of my live session, but they were saying they won't be able to refund all the amount (only 75% has been refunded and not the 100%) as I have not confirmed within 7 days. Now I am having lot of pressure from 3rd party to pay there EMI as simplilearn has not paid all amount as promised. I am getting daily calls and SMS to pay this. I contacted to simplilearn and 3rd party also to close this but not getting expected result. Can you please close this ASAP, else please contact me to close this because I am in lot of pressure and I don't know what will I do if this is not closed soon.
Case no[protected]

I had enrolled for course in Simplilearn Institute.
Course about to start from 16th Feb 2022, however, in introduction session I came to know that, session will start from 19th April.
I have raised a ticket no. 01150307 for refund on very next day 17th feb 2022. as per institute policy refund should reflect into my account into 7 working days.

Kindly support to take immediate action against them. I am getting calls from finance institute for emi's. and they are not listening and no response and no action till date now.

I just want to cancel my course but nobody helping me in simplilearn or i want to cancel my monthly EMI could you help me please i need help . december 2021 i puchased business analyst course on [protected]@gmail.com . i want to stop it that company is not helping me

This is inform you that I am continues my course hereafter this is already informed to bishal and nisha still its not process and propelled is aways sending me msg and amount and please cancel and the propelled loan

I have purchased the mast cloud master course from Simplilearn in Feb'21. While opting for the course, sales agent Akshtha committed for one exam voucher with the course. I am following for the exam voucher from Simplilearn since last 4 months over emails and contact center, even the multiple time support help were raised on their learning management portal. Not finding any fruitful response on the same till date.
Kindly look into the matter and appropriate action for the same.

I was cheated by Simpli learn team headed by Ms. Sirisha and Mr. Keshab Das for a data science course for which I wasn't even eligible.

I was misguided by Simplilearn.

I want a refund

I took data science course in the end of November 2021 and i have paid 2 emis and i have not completed the course and i have not even downloaded even a single certificate, i find the course not much o[censored]se and now I don't want to continue further, i have even not studied much from the course and already paid 2 emi, now I don't want to continue further with the course and can't pay the rest emi, i requested Simplilearn customer care for cancellation of the course but they are simply denying for cancellation, this is creating a lot of problems for me as my cibil score is affected alot, and the third party known as propelled charges penalty that too very much penalty which I can't afford to pay as a student, i have requested Simplilearn few times but they're completely denying of cancellation, please help me in cancellation of the course, i domt want to continue further.

Hii Simlilearn team

I am expressing my feeling and problem that my family financial problem is going to be worse day by day. I can not continue this course . I wanna cancel my course enrolled for data science and loan emi. I can not pay emi due to my family issue but there is no proper guide, someone is telling you have to contact finance team, finance team is telling to me to contact Institute. I am again requesting and begging please cancel my course enrolled for data science and loan emi . I can not pay. This is not forcefully course that you have to do any how whether you are dying or living. Please try to understand my situation . Once again I request and beg to the team please cancel the course enrolled by me and do asap. Simply you are giving response in email. This is not the solution . Please I wanna talk to higher authority manager . Problem never come by informing you, it happens all of sudden. But the entire team is saying we don have refund policy. i am not asking any refund, i wanna cancel my application enrolled for Data science and loan emi. I can not continue due to my financial problem.

Regards
Md Imran

Please provide me refund details. I have purchase this course on 31 JAN 2022.On the same day i have cancelled this course due to other place i got better contents and etc.

Regards,
Kuldeep Sharma

I am Neha Choudhary and I have purchase Devops course but now I have personal issues in life so I drop the course and I have not attain any classes but companies sir not responding me.

Hi,

I have been connecting with customer care for the refund as i didn't give any exam whereas the fraud team deliberately they bought the exam voucher without any concern of the user and telling refund not possible as voucher already purchased.

All fraud team are sitting there and making business.

I enroll for course in 24 december from simplilearn for full stack java developer but due to some poor financial condition of covid right now i want to cancel my course, so please stop my course, stop EMI and refund

I have enrolled with full stack developer course in simplilearn...Due to covid my financial issue, I can't able to continue my course. So please stop this course. Refund money and cancel emi loan. They are mot responding for my call.. since I have tell them within 7 days as per their policy rules.. Even though they said responding me

I enrolled myself for course on Simplilearn in the month of December. Converting fees into Debit EMI transaction but first transaction was failed due to which I had to initiate another one.

Later, I decided not to continue with the course and with 7 days refund policy I received my refund.

In the end of December month I received message from my bank that my first EMI is due on 5th January. I contacted Shopse(third party payment) and confirmed that both my transactions went through successfully.

I have been trying to reach Simplilearn but I haven’t received my refund for second transaction and my EMI keeps debiting.

Kindly assist.

Thanks

Hi Nithin here, I've been trying to contact your customer support several times for the past many days. No one is responding from your side. I've registered for the Data Analysis Course in Simplilearn but unfortunately I can't continue the course. I need to discontinue the course. Please guide me through this. Hoping for your response

I have joined masters program on 22/06/21.I made the payment from propelld loan with their guidance(application id: 49317).I have raised request for refund within a week and it has approved(ticket: 13870).I entire amount should be refunded to propelld team within 10 days after approval of refund. I don't know why Simplilearn is paying it in EMI's(which is not expected). "Even they are not paying EMI's on time and also they have STOPPED PAYING SINCE PAST FOUR MONTHS". I loan is under my details. It has effected my CIBIL score. I want the amount to be paid on time or at once.

Hi Team,

I had taken a PMP exam voucher on 29-Dec-21 based on the call received from the marketing team - Nagaraj & Premjith. Over the call, they have given the offer of a PMP exam voucher + Exam Preparation materials + 1200 Exam Questions with Answers for the mock test. But after the payment, it seems only Exam Voucher is available in my portal. I had sent multiple emails and asked to provide the committed modules else to refund the money. I have contacted the same number multiple times over the call but Nagaraj nor Premjit answered the call. Karthik who pretended to be their senior answered my call a couple of times and asked for some time to resolve the issue. I waited for 2 weeks but after that, he also did not pick the call.

When I have called the support number they have asked me to raise a ticket and ensure that the usual TAT is 48 hours to resolve the ticket, based on that I Have raised ticket[protected] on 11-1-22 but till now I have not received any responses. Even after calling 3 times to the support center, the ticket is not seams to get a meaning full conclusion.

Even I have mail to their escalation matrix as directed by support team but still no response. I really felt like Simplilearn is a group of people who like to cheat people with a lot of commitment before enrolling and after payment has been received they don't care about the candidate. I have never expected such activity from a reputed firm.