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Siti Cable Complaints & Reviews

www.siticable.com
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Updated: Jul 1, 2023
Complaints 481
Resolved
43
Unresolved
438
Bad 😕 It seems that Siti Cable has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Siti Cable reviews & complaints page 9

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P
Pawan Kumar Pk
from Mumbai, Maharashtra
Jul 6, 2019
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Address: C- 37 Rajpur Khurd Colony, New Delhi, Delhi, 110068

Siti cable provider is refusing to refund the amount of set top box that i want to return it back. We always used to pay before month but they cut the cable before 5-7 days before completing the month. It is done by them many times in between last 6 months, that's why we want to close our account from your cable. Please do inform to me that how do we get the refund.
Thanks
Name pawan
Email [protected]@gmail.com
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I have recharge my box on 26, 05, 2019 for one month an amounting to Rd. 300/- but, after 29.05.2019 shown "NO SIGNAL".
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    J
    Jagadeeswara Reddy Mula
    from Chodavaram, Andhra Pradesh
    Jul 5, 2019
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    Address: Krishna, Andhra Pradesh, 520010

    Sir,
    Recently on[protected] I shift the home from Currency nagar, Vijayawada to Patamata, Vijayawada. I visited office and request given. On[protected] the siticable persons given physical connection and they collect Rs.650/- from me.. They told that to migrate the card one area to one area it will take four days time. on[protected] i spoken the siticable person, they connection is migrated to patamata, Vijayawada today only. But till no signal is coming. Pls resolve the issue.
    Siti Cable customer support has been notified about the posted complaint.
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      K
      kimchi salad
      from Gurgaon, Haryana
      Jun 30, 2019
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      Siti cable is imposing 75 channels of their choice on customers thus tactically increasing total fta to 100. Now if i choose even one paid channel, i end up paying extra rs 25 (Network fees) in addition to the cost of the channel as i have crossed 100 channel mark.

      This is a scam perpetrated by siti and violation of trai guidelines for a la carte choice as they are making it a package of 75 channels of their choice.

      Please look into this.
      Siti Cable customer support has been notified about the posted complaint.
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      Sir I paid for watching star sports 1 hindi to cable operator but the channel is not coming in my television please register my complaint and take serious actions as soon as possible after various phone calls and argument also cable operator is not showing the desired channnel
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        V
        vikas_dhawan
        from Firozpur, Punjab
        Jun 21, 2019
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        Address: khandwala chheharta, 143001

        Sir,
        i have a cable tv connection of fastway. my set top box number is MAC BCC8107802BB and it is on the name of vikas kumar. i have lodged a complaint that cable is switched off from the last 24 hours. i have talked to cable tv operator on their number [protected] many times but all in vein. nobody came to solve the complaint. a strict action must be taken against them.
        Siti Cable customer support has been notified about the posted complaint.
        Jun 22, 2019
        Updated by vikas_dhawan         The complaint has been resolved. Thanks.
        View replies
        Worst service of Siti Cable. They cut the line on important days. Today there is World Cup match but they have cut the line. It is causing trouble all throughout. Shall drop this service very soon. And the service boy behaves so badly. Such a mannerless guy. Resolve as soon as possible.
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          T
          tushububun
          from Chennai, Tamil Nadu
          Jun 19, 2019
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          Address: 199 Arabindanagar, Bhattanagar, Liluah, Howrah, West Bengal, 7112032

          Sir,
          We have three cable connection. Siti cable has not allow us to chose channels. They have block their web site. customer care no is not working. we have several e-male but they don't gave any satisfactory. In there own packages they forcefully provide unusual channels.

          Set top Box no
          [protected]-4
          [protected]-4
          +1 photos
          Siti Cable customer support has been notified about the posted complaint.
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          I want to connect my den set top box to mobile for that I have downloaded den tv+ but when I type VCID no. it show invalid, so please resolve my problem as soon as possible

          unable to choose channels as per trai rule - Comment #3474586 - Image #0
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            C
            Chiranjib Khanra
            from Mumbai, Maharashtra
            Jun 15, 2019
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            Address: 57/C Dharmatala Road, Budge Budge, Kolkata, West Bengal, 700137

            The operator in our area gives very Irregular Service. We have given monthly payment 3 week ago but till they have not started our channels in our STB. Repeatedly we have called them - most of the time they don't recieve the call and if recieve then they say the problem will be resolved soon but no action they takes. It is very Irritating and Frustrating.

            Operator's Ph. [protected] / [protected]

            Our STB No. [protected]
            Siti Cable customer support has been notified about the posted complaint.
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            Its showing Service not authorised
            Contact ur cable operator
            Its not working since today morning
            How to resolve it now
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              D
              Drc Tuber
              from Kolkata, West Bengal
              Jun 14, 2019
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              Address: vill- Adarsha Pally, p.o - Mangalbari, 732142
              Website: www.sitinetworks.com

              I have siti cable tv connection.where i have facing many problems..
              like, the service provider don't received Phone call Or After expired pack they can't renew the pack Or not to came home to renew the pack and
              also they don't active the customer login or subscriber login options..if the customer login is active then i will renew the pack in home..

              please do something..

              thank you...
              +1 photos
              Siti Cable customer support has been notified about the posted complaint.
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              Sir
              We login into subscriber corner but the channel selection and online recharge is not working .plz enable online recharge and consumer channel selection...

              siti network subscriber login deactivated - Comment #3468310 - Image #0
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              I enter my id and password and click enter page load but nothing happens I even try to use forget my user id and I enter my VC number it shows no result

              siti network subscriber login deactivated - Comment #3475361 - Image #0
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                S
                Sushant_dabas
                from Delhi, Delhi
                Jun 14, 2019
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                Address: west ram nagar, Sonipat, Haryana, 131001

                The local Siti cable operator in sonipat west ram Nagar area is giving worst service. They didnt recharge the packs which i asked to add and giving the reason that we dont do add till the 10th of any month and after that also they didnt add and asking more payment than the assigned pack and when i asked the reason he said " hum to itne me hi lagayenge".
                They always charges more than the assigned money for the particular pack.
                I disconnected this cable connection due to their bad behaviour, worst service and over collection of money than the assigned money for the pack.
                Siti Cable customer support has been notified about the posted complaint.
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                  M
                  manvithk
                  from Chennai, Tamil Nadu
                  Jun 4, 2019
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                  Address: 560083

                  Its been almost 2 weeks, cable problem has not been rectified. 200 signal interruption is displayed. Registered complain dated 23.05.2019, (Vc no.[protected])
                  Bannerghata circle -560083 (Bangalore rural) siti cable local service provider (S. L. V. Cable network) is very lazy and unprofessional till date didn't rectify cable problem. Kindly instruct local service provider to rectify the issue asap otherwise i may have to change my cable operator to other.
                  Siti Cable customer support has been notified about the posted complaint.
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                  No one is providing any service for the customer and very irresponsible people never receive customers phone. And never provide any kind of money receipt. After paying full amount you disconnect before one month and for quiry also no one taking responsibility. So I am sending these messages.
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                    P
                    pvsln
                    May 30, 2019
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                    Address: Damaiguda, Nagaram, Hyderabad, Telangana, 500083

                    We have paid rs. 550 towards cable connection on 9th may 2019 to sri sai ganesh cable network on behalf of siti vs card # [protected] but services are still not resumed. We have called operator many times but they are not responding properly. We have also complaint to siti cable customer care on 27th may 2019 but there is no resolution till now. Please resolve this issue
                    Siti Cable customer support has been notified about the posted complaint.
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                      M
                      Mythri Kolluru
                      from Delhi, Delhi
                      May 28, 2019
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                      Address: Krishna, Andhra Pradesh, 521301

                      I am a locator of andhra pradesh, gudivada. Here the packs are 270rupees consists only basic channels and for 330rupees basic channels + some sports channel. As it has changed to customers choice we are not having that option either we have to pay 270 or 330. But in many places individual channels are selected. Here it is not that case. Please take action against that.

                      Thank you.
                      Siti Cable customer support has been notified about the posted complaint.
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                      From last three days i am facing problems make complaint also but no respond have been taken yet
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                        C
                        chaitanyak99
                        from Delhi, Delhi
                        May 24, 2019
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                        Address: 520010

                        Date of incident[protected]

                        An lco named 'srinivas' working in siddharda communications providing siti cable has refused to provide me with the channels that i subscribed for and forced me to accept certain packs that are being provided by them, irrespective of trai's regulations.
                        Also, upon asking to cancel my connection and providing a refund he denied the same and asked us to contact the cable office regarding the subscription.
                        Upon calling the cable office, they also have spoken in the same terms as srinivas and asked us to come to the office for more clarifcation. They have also said that they will this service only for a month and we will need to accept their packages for continued subscription.
                        Siti Cable customer support has been notified about the posted complaint.
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                        I am a Citi Cable Customer. I have been requesting for the bills multiple times. But my Local Cable operator hasn't provided that yet. Moreover, They are not allowing me to choose the free channels. as per TRAI, I can choose the free channels as per my wish.
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                          S
                          sbanala
                          from Hyderabad, Telangana
                          May 23, 2019
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                          Address: Hyderabad, Telangana, 500011

                          Hi,
                          I have a siti cable connection at r. R. Nagar, old bowenpally, secunderabad.

                          I made the below payment for channels in march but the same was suddenly stopped and the status is showing as deactivated without any information and there is no option to activate the connection online.

                          Our operator has closed his shop and stopped responding to calls.
                          Please activate my account to recharge the same.

                          Name: srikanth
                          Vc no. : [protected]
                          Subsriber id : 5542257
                          Stb no. : 0719bau04sm29636
                          Lco id : 67154
                          Lco name : sri sai cable tv network

                          Payment date payment amount
                          09-mar-2019 ₹84.840
                          18-mar-2019 ₹24.850
                          24-mar-2019 ₹36.580
                          25-mar-2019 ₹17.603
                          Siti Cable customer support has been notified about the posted complaint.
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                            S
                            singh_harshit
                            from Mumbai, Maharashtra
                            May 22, 2019
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                            Address: Kanpur, Uttar Pradesh, 208024

                            Siti cable agents are not providing the facility of choosing as per consumer's choice. As per trai regulations each consumer has a choice of choosing channels as per their wish.
                            The siti cable agent of sharda nagar, kanpur only provided the the packs made by them and asked only to choose from them, when we asked that can we choose our channel he strictly refused the request
                            Siti Cable customer support has been notified about the posted complaint.
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                            Sir- PAWAN SAINI (MATHURA SE) card no-[protected] h.
                            Sir siti cable wale mujshe Extra rupees pay kara raha h.jishka pakka bill nahi de raha.or m 3 may se aj 23 may se daily comlaint company ko kar raha hu.magar bo bhi sunne k liye teyar nahi h.

                            trai regulations not followed - Comment #3441580 - Image #0
                            trai regulations not followed - Comment #3441580 - Image #1
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                              S
                              Shamrock_Shekhar
                              from Mumbai, Maharashtra
                              May 22, 2019
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                              Address: Madhyamgram, 700131

                              Dear sir,

                              I selected my choice channels but i find that i cannot get to see various free channels like nhk, arirang, many tamil and other regional language channels. My cable operator (Men madhyamgram entertainment network) told me that if i subscribe to channel packages of rs 600+ then only i will get to see the free channels. I could see all these free channels before the new changes came to effect.

                              Kind regards,
                              Shekhar dasgupta
                              Siti Cable customer support has been notified about the posted complaint.
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                                G
                                Gurmeetk
                                from Nagpur, Maharashtra
                                May 14, 2019
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                                Address: New Delhi, Delhi, 110087

                                My cable connection was disconnected from 10th may 19. Even after 6-7 complaints there is no response from siti cable and when i contacted my lco he said i will recharge but for that i have to write that i don't want online payment mode on a card isn't by him. And most important he is charging double of basic pack of rs 130 so please look into this matter.
                                Siti Cable customer support has been notified about the posted complaint.
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                                  D
                                  DurgaPhanindra Nallam
                                  from Chennai, Tamil Nadu
                                  May 14, 2019
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                                  Address: Rangareddy, Andhra Pradesh, 500075

                                  Online subscriptions for tv channels not working.
                                  As per trai customer should able to choose channel list and activate accordingly.
                                  Siti cable is not providing this options to select desired channel from online. Forceing customer gothourgh the local cable operator for choosing channel list.
                                  Cable operator not able to providing desired list. Only package available.
                                  Siti Cable customer support has been notified about the posted complaint.
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                                  They r not providing online payment option . because of which I m not able to pay and channels are also not coming.there is no response from customer care.
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                                    K
                                    Keerthana Guptha
                                    from Shirhatti, Karnataka
                                    May 11, 2019
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                                    Address: Alwal

                                    I'm a siti cable user.. My account was not logging in for some days but they solved this problem but.. Now i can't do my recharge for channels from online.. It is not showing"pay now"at down.. I have a problem with recharging my account.. As soon as possible plz make it sure that this problem will be resolved within a short time plz... Thank you...
                                    Siti Cable customer support has been notified about the posted complaint.
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                                      D
                                      Dee Sumit
                                      from Mumbai, Maharashtra
                                      May 11, 2019
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                                      Address: Bbc colony pandu hs no. 101 assam guwahati 781012, Kamrup Metropolitan, Assam, 781012

                                      I purchased the hd set top box in the month of october 2018 for rs 2300.00 from our local cable network viz. Star vision cable network license no. Ctv/16/gh which is cable operator of siti cable and acc. I have been approaching them for 3 months for returning my set top box and pay me back the refundable money but they are not co operating. So kindly make arrangements for resolving my issue on urgent basis as i have been suffering for quite a few months. And also let me know the refundable amount.
                                      +1 photos
                                      Siti Cable customer support has been notified about the posted complaint.
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                                      I have selected ncf channels and some paid channels. My total channel count is 92. Total amount to be paid on siti cable app is showing 186. But there is no option to pay online.My local cable operator has taken 210 for recharge. 25 rupees extra as local cable taxes. Please take necessary steps

                                      refund not made while returning the hd set top box. - Comment #3433178 - Image #0
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                                      We single problem.. network not working..no.cantact details of network services..

                                      refund not made while returning the hd set top box. - Comment #3438184 - Image #0
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                                        A
                                        Arup9665
                                        from Noida, Uttar Pradesh
                                        May 10, 2019
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                                        Last few months siti cable stoped their online recharge system which was available in option name as subscriber corner, then any subscriber can't log in their account and can't recharge online at self.

                                        But now log in process started but subscriber's can't select the channels and pay online.

                                        So request you to please start again 'pay online' facilitie as per trai new rules.

                                        For freedom of choosen channels/packes.
                                        Siti Cable customer support has been notified about the posted complaint.
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                                        Online recharge not working in website resulted in disconnection of cable.

                                        We tried calling siticable customer care they said server is down and asked us try after 2 or 3 days.

                                        Website is still down not allowing anybody to recharge online its down from 3 weeks no w causing too much inconvenience to all customers.

                                        online recharge has stopped siti cable - Comment #3432921 - Image #0
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