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Skechers India Complaints & Reviews

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Updated: Jul 11, 2024
Complaints 306
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Skechers India reviews & complaints page 3

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N
nitinrajput423
from delhi, Delhi
Jul 19, 2022
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Address: Skechers outlet, Netaji Subhas palace, Pitampura, New Delhi

Sir/Madam

It is informed that I had purchased a pair of Shoe from Skechers outlet at pacific mall in Netaji Subhas Palace, New Delhi. This shoe got damaged within one week (pasting of the shoes has been come out) and quality of this shoe is not adequate as the branded shoe. I immediately sent pics of this shoe and wrote a complaint to skechers, India. subsequently a ticket number 282592 was issued to me regarding my complaint. In response of this complaint, an email dated 11.07.2022 received from Balpreet kaur, customer care, skechers India that the product does not qualify for an exchange. As I request many time to Skechers outlet and try to connivance regarding the quality of the product but all my efforts goes to waste. Staff of this outlet not even listen my problem and misbehave with me.

In the view of above, I humbly submitted to look into the matter as the high valuable product of branded company can not get away with it only to say that this product does not qualify for an exchange.

Detail of the product as under:-

product company name :- Skechers India
Outlet address : At Pacafic Mall, Netaji Subhas Palace, New Delhi
Price Rs. 3, 000 (approx.)

With Regards,

Nitin Kumar,
[protected]
10, Bakoli Delhi 110036
Jul 19, 2022
Updated by nitinrajput423
Sir/Madam

It is informed that I purchased a pair of Shoe from Skechers outlet at pacific mall, Netaji Subhas Palace, Pitampura. This shoe got damaged within one week (pasting of the shoes has been come out) and quality of this shoe is not much adequate of the branded shoe. I immediately sent pics of this shoe and wrote a complaint to skechers, India. subsequently a ticket number 282592 was issued regarding my complaint. In response of this complaint, an email dated 11.07.2022 received from Balpreet kaur, customer care, skechers India that the product does not qualify for an exchange. As I attempted many time to convey regarding the general defect of my shoe to the staff of the skechers but all my efforts goes to waste.

In the view of above, I humbly submitted to look into the matter as the high valuable product of branded company can not get away with it to say that this product does not qualify for an exchange.

Detail of the product as under:-

product company name :- Skechers India
Outlet address : At Pacafic Mall, Netaji Subhas Palace, New Delhi

With Regards,

Vinay Kumar,
[protected]
10, Bakoli Delhi 110036
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    S
    Shaveen1243
    from Sangrur, Punjab
    Jul 17, 2022
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    I have been trying to get a pair of shoe replaced for the last 2 years. The shoe was not comfortable and it's base was unbalanced. I reported the same to them but they did not paid any heed to it. Skechers India does not value its customers as they value the customers of other countries. I am their regular customer even till date, but what they did was very unethical.
    +2 photos
    Dear Customer,

    Allow us an opportunity to connect with you and discuss this in detail. Please write us at customercare.[protected]@skechers.com for us to assist you further.

    Regards,
    Team Skechers India
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      P
      PadamSinghThak9
      Jul 16, 2022
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      Address: Ratlam

      मेरे द्वारा 2 महीने पहले जो जूते लिए गए थे उसमें बिलकुल भी कलर निकल चुका है और कंपनी का कहना है कि आप ही के यूज करने में कोई दिक्कत है मैं कहूंगा कि यह सबसे बेकार कंपनी है जो अपने कमियों को नहीं मानते हुए कस्टमर को दोषी ठहरा रही है मेरा सभी से यही कहना है कि इसके जूते कोई नहीं ले की व्यक्ति महंगे जूते लेता है और अगर 2 महीने में उन चीजों की हालत इतनी खराब हो जाए कि वह पहनने के लायक ही नहीं बचे तो फिर वह जूते लेने का क्या मतलब
      Dear Customer,

      We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you.

      Regards,
      Team Skechers India
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        H
        Harish Vasishth
        from Delhi, Delhi
        Jul 14, 2022
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        Address: S 22/16, KEWAL PARK, Azadpur Delhi

        I purchased Skecher Shoes Go-Walk Hyper Pillar in March-22, but its Hyper Pillar at Sole got de-shaped, hence needs to be replaced
        +2 photos
        Dear Customer,

        Allow us an opportunity to connect with you and discuss this in detail. Please write us at customercare.[protected]@skechers.com for us to assist you further.

        Regards,
        Team Skechers India
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          J
          Jaksh_Moksh
          from Jaipur, Rajasthan
          Jul 11, 2022
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          Address: Jaipur, Rajasthan

          I have purchased shoes on 12 may and light was not working after 2 months of it, I called to the company but den Dey asked me to mail it .
          Plz resolve my problem
          Thanku
          +1 photos
          Dear Customer,

          Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you.

          Regards,
          Team Skechers India
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            R
            Radz123
            from Raipur, Uttarakhand
            Jul 5, 2022
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            Address: Raipur

            This is a complaint regarding shoe bite of the shoe bought recently from skechers. It is causing wounds and a lot of pain in the feet making it unable to wear. The price of shoe is 7000 rs and now seems to be a waste for me. I request you to please see the photos attached and revert back asap. A proper and good solution is been awaited. Also i request you to refund my money back against a credit note so that i can change my shoe from another one
            +1 photos
            Jul 05, 2022
            Updated by Radz123
            PS.. i just wore it once
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              R
              RajPatelok
              Jun 25, 2022
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              Address: AHMEDABAD
              Website: WWW.SKECHERS.IN

              Dear sir, i have purchase shoe elite flex- aelhill 52874 -burg size 11 mrp. 5799. From skechers outlet in ahmedabad on date: 30/04/2022. 4.04 pm
              i have use this shoes in rare (limited ) time for walking and casual uses. Within 30 days i have seen the sole of shoes is looks like damaged and the pasting of solves comes out on both shoes (l&r).
              I am regular users of skechers shoes but first time i have seen such complain like this in the shoes.
              Please advise me the next step or action regarding this issue.

              Thanks
              rajesh patel
              +[protected]
              [protected]@gmail.Com
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                L
                Lailt
                Jun 18, 2022
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                Address: Gurugram haryana

                First I purchase shoes in 31 January 2022 of 5500 rs ...than in in 15 days net of shoes broken ...than they replace my shoes with new one of rs 6000 . But with in one month net of these shoes also broken...So kindly replace my shoes or refund me...thanku...Hope for favorable response...As I am the regular customer of sketchers.
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                  A
                  aditya34s
                  Jun 17, 2022
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                  Go walk 6 - shoes footwear

                  Address: kolkata, south city mall, skechers store

                  Purchased Go Walk 6 shoes on[protected] already Insoles has worn out & holes appeared - in a span of 3 months only.
                  I have written to the company but they replied saying the defect may be due to usage - this is unacceptable as the shoes are used only for walking. It's shocking to hear that the company is blaming the damage due to usage as stated in their mail. Insole gets worn out within three months of purchase of a Shoe costing Rs.6500/-...
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                  A
                  Ankita khajuria
                  from Jammu, Jammu and Kashmir
                  May 31, 2022
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                  Address: Wave Mall jammu

                  I purchased arc fit and it gave me a shoe bit. I didn't expect to buy a 7000 Rs shoe and find it so uncomfortable. Im am highly disappointed.
                  +1 photos
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                    Address: 101, Saradha College Road, Fairlands, Salem, Tamilnadu , India

                    Today I went to the Sketchers show room at 101, Saradha College Road, Fairlands, Salem, Tamilnadu, India
                    and asked for a indoor walking sandals. He initially said he does have much stocks. But then he showed one sandal and convinced me that it is walking sandal. It is very expensive costing Rs. 4999/ But still I wanted to buy a proper walking slippers for indoor walking for my fitness tracking. After I bought that I tried at home I...
                    +1 photos
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                    R
                    roshni16
                    May 12, 2022
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                    Address: skechers viviana, thane

                    I purchased GO WALK HYPER BURST-GLIMMER H in April. Just realized with the latest tech. Such apathetic decision of losing money in this one.

                    My sheen bone and feet hurt like hell. Can't walk much after1.5-2 hrs itself. I have been a fan of Skechers all this year but this one was the most expensive shoe from them that I decided to bet on again and failed miserably. I hat eit. I would like to have my money back or exchanged for another one.
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                      N
                      nirmala_meena
                      May 12, 2022
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                      Walking shoes get holes in 95 days

                      Cheap quality shoes with no durability at all. I purchased a pair of walking shoes and within 3 months and few days, the shoes started developing holes in the upper part of the shoes. I raised the issue (Ticket No. 264062) to the customer care but all Ms. Anita Tevar from customer care had to say is that the claim is rejected by quality assurance team. The same reply was given again and again.
                      I talked to the customer care on phone...
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                      C
                      Chawla kashish
                      from Zirakpur, Punjab
                      May 8, 2022
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                      Address: Zirakpur

                      This is to inform that its not about a one month i hsve bought sketchers online from flipcart. My shoes cloth from inner side tored after one wash. Kindly repair it or replace it.
                      Thank you
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                        J
                        Jaipal7
                        from Chandigarh, Chandigarh
                        May 7, 2022
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                        The sole of the shoes have broken …I m
                        Really dissatisfied…kindly change the shoes
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                          T
                          Tulsidas1973
                          from Nagpur, Maharashtra
                          May 3, 2022
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                          Address: Skechers South Asia Pvt. Ltd. 803 & 804, Fulcrum, B-Wing,Hiranandani Business Park, Sahar Road, Next to Hyatt Regent ,Andheri (East), Mumbai - 400 099
                          Website: www.skechers.in/contact.html

                          On 16th August 2021 I purchased a pair of Skechers shoes from the company authorised outlet Dharampeth, Nagpur bearing its invoice no B87/FCM/01737Aug21 and paid the amount of Rs 5499.00. Now it has been 8 months while using it i find that the holes provided for lace have been cut and in this condition while using it will not last more than 3 to 4 months .
                          I have mailed to the company but they say nothing can be done .
                          +2 photos
                          Dear Customer,

                          We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you.

                          Regards,
                          Team Skechers India
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                            G
                            ghoshrajen
                            from Noida, Uttar Pradesh
                            Apr 30, 2022
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                            Address: NIT Faridabad

                            I had bought skechers go walk shoes hoever after couple of months o[censored]se the shoe is bad the foam has wethered and it is too uncomfortable to use.
                            A complauint had been lodged voa email hpoever everytime the complaint is being closed by them without a resolution.
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                              J
                              Jay Purswani
                              Apr 27, 2022
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                              Address: Mumbai
                              Website: Facebook

                              Buy skechers from delhi outlet.. but shoe is very 3rd class conform..both my leg have pain
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                                K
                                kunal.dutt07
                                from Delhi, Delhi
                                Apr 26, 2022
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                                I purchased this shoes on 20th Jan 2022 with Invoice No: D01/FCM/03260/Jan/22.

                                No within 3 months I am facing problem as one the foam got damaged and now I am facing problem while walking in the shoes.

                                I have taken the same to the Skechers outlet i.e. ENVY REATILS VENTURES - CITY CENTER ROHINI DELHI and they took the pictures of the same and raised the complaint with the complaint no: 260946 dt 24th April 22.

                                I need this issue to be sorted as I am highly disappointed with the quality of the shoes purchased.
                                Waiting for the response at earliest.
                                Dear Customer,

                                Allow us an opportunity to connect with you and discuss this in detail. Please write us at customercare.[protected]@skechers.com for us to assist you further.

                                Regards,
                                Team Skechers India
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                                  B
                                  Binita Desai
                                  Apr 21, 2022
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                                  Your company must keep big size for womens tooo
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